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Sorority Sunscreen Submissions:
              A Daily Sunscreen Application

            Designed by Brian Pesin
                 http://habits.stanford.edu

                 Design Challenge
      To encourage people to incorporate using facial
    sunscreen, a cycle behavior, into their daily routines.
      Time limit: (Intervention period) April 20-April 28
Daily Sunscreen Persuasion Challenge

Persuasive Purpose:
  -To convince a selected audience of five college students to
  incorporate the daily use of facial sunscreen, a healthy
  cycle behavior, into their routines.
User Description:
   College students
      With established morning/shower routines
      For the purpose of this study, sorority girls in the Cowell
      cluster
Features/Functionality
 Daily e-mail reminds user to apply facial sunscreen
     Trigger
  Provides the student with basic location-oriented
 information regarding the weather, including the UV index,
 which will further encourage the use of sunscreen
 Easily completed Google form embedded in email
     For those without HTML email capability, there is also a
     link to the Google doc
     Survey can be completed on a laptop or a mobile phone
     Includes a "no" option + explanation for not using
     sunscreen
 Encourages people to be accountable for their friends
     Track results at bit.ly/sunscreentrack
     Motivates by displaying positive behavior
         Social modeling
     Reminders from peers increase efficacy
Storyboard: Susie Uses Sunscreen!



                                                                                      4. The email reminds
                                                         3. Susie gets an             Susie to apply facial
  1. Susie wakes up            2. Naturally, as a                                     sunscreen and informs
  for the morning.             sorority girl, Susie      email on her
                                                                                      her of the weather and
                               checks her emails         BlackBerry/laptop!           the daily UV index.
                               and texts first thing.
                                                        7. Susie tracks her           8. Susie sends a
5. The email also provides                              progress (and her sisters'    sunscreen reminder via
                              6. Susie puts
Susie with a Google form in                             progress) through the link    text to her sister, Sarah,
                              sunscreen on and fills
which she can track her                                 at the bottom of the email    after not seeing her
                              out the easy Google
sunscreen use - even from                               to the Google form results.   name on the results
                              form straight from the
her mobile phone!                                                                     sheet.
                              reminder e-mail.
3
Prototype of S




    Sunscreen Reminder       Google Doc with
     Email/Google Form       Tracking Results
Results of User Testing
  Number of total (regular) users [response rate of 85%+]: 6 girls
  Average number of days that users applied sunscreen: 7.1 days
  Average number of days that users failed to apply: 1.3 days
  Average number of failed submissions: .33 days
  Number of submissions via traditional computers: 73/75 - 97%
  Number of submissions via mobile device: 2/75 - 3%

               Response breakdown by user:




   Average daily success rate: 81%
Results of User Testing (continued)
Common excuses for failing to apply sunscreen:
  "I don't need to put sunscreen on because of the weather."
      Rain, cold, cloudy, wanted to tan
      This was the most commonly cited excuse
  "I ran out of sunscreen."
  "I'm staying indoors today."

Interesting excuses for failing to apply sunscreen:
    "I'm concerned about putting unnecessary chemicals on my
    face when it isn't sunny outside."
    "I have pink eye and I am not allowed to touch my face."
3
S Observation & Analysis
 Successfully created the target habit within the target user
 group (81% success rate) using technologies such as e-
 mail, Google forms, Google docs, text messaging, laptops,
 and smartphones
 Relied on theoretical habit-forming techniques
     Hot trigger
     Accountability
     Changing a small behavior
 Despite my intentions, users did not turn to their
 smartphones to track their sunscreen use
 Difficult to create habits in some users because of
 unbreakable preconceived notions around sunscreen
Improvements for Future Interventions
  Automated e-mail service/weather retrieval
     Problems with e-mail regulation - specific delivery time
  More interactive user experience
     Trigger to encourage texting
     More direct ways of getting in contact with other users
  Automatic pop-up on phone (for a mobile app)
  Make sunscreen reporting more automatic
Sorority Sunscreen Submissions:
        A Daily Sunscreen Application

       Designed by Brian Pesin
          http://habits.stanford.edu

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Daily Sunscreen Application Designed By Brian P

  • 1. Sorority Sunscreen Submissions: A Daily Sunscreen Application Designed by Brian Pesin http://habits.stanford.edu Design Challenge To encourage people to incorporate using facial sunscreen, a cycle behavior, into their daily routines. Time limit: (Intervention period) April 20-April 28
  • 2. Daily Sunscreen Persuasion Challenge Persuasive Purpose: -To convince a selected audience of five college students to incorporate the daily use of facial sunscreen, a healthy cycle behavior, into their routines. User Description: College students With established morning/shower routines For the purpose of this study, sorority girls in the Cowell cluster
  • 3. Features/Functionality Daily e-mail reminds user to apply facial sunscreen Trigger Provides the student with basic location-oriented information regarding the weather, including the UV index, which will further encourage the use of sunscreen Easily completed Google form embedded in email For those without HTML email capability, there is also a link to the Google doc Survey can be completed on a laptop or a mobile phone Includes a "no" option + explanation for not using sunscreen Encourages people to be accountable for their friends Track results at bit.ly/sunscreentrack Motivates by displaying positive behavior Social modeling Reminders from peers increase efficacy
  • 4. Storyboard: Susie Uses Sunscreen! 4. The email reminds 3. Susie gets an Susie to apply facial 1. Susie wakes up 2. Naturally, as a sunscreen and informs for the morning. sorority girl, Susie email on her her of the weather and checks her emails BlackBerry/laptop! the daily UV index. and texts first thing. 7. Susie tracks her 8. Susie sends a 5. The email also provides progress (and her sisters' sunscreen reminder via 6. Susie puts Susie with a Google form in progress) through the link text to her sister, Sarah, sunscreen on and fills which she can track her at the bottom of the email after not seeing her out the easy Google sunscreen use - even from to the Google form results. name on the results form straight from the her mobile phone! sheet. reminder e-mail.
  • 5. 3 Prototype of S Sunscreen Reminder Google Doc with Email/Google Form Tracking Results
  • 6. Results of User Testing Number of total (regular) users [response rate of 85%+]: 6 girls Average number of days that users applied sunscreen: 7.1 days Average number of days that users failed to apply: 1.3 days Average number of failed submissions: .33 days Number of submissions via traditional computers: 73/75 - 97% Number of submissions via mobile device: 2/75 - 3% Response breakdown by user: Average daily success rate: 81%
  • 7. Results of User Testing (continued) Common excuses for failing to apply sunscreen: "I don't need to put sunscreen on because of the weather." Rain, cold, cloudy, wanted to tan This was the most commonly cited excuse "I ran out of sunscreen." "I'm staying indoors today." Interesting excuses for failing to apply sunscreen: "I'm concerned about putting unnecessary chemicals on my face when it isn't sunny outside." "I have pink eye and I am not allowed to touch my face."
  • 8. 3 S Observation & Analysis Successfully created the target habit within the target user group (81% success rate) using technologies such as e- mail, Google forms, Google docs, text messaging, laptops, and smartphones Relied on theoretical habit-forming techniques Hot trigger Accountability Changing a small behavior Despite my intentions, users did not turn to their smartphones to track their sunscreen use Difficult to create habits in some users because of unbreakable preconceived notions around sunscreen
  • 9. Improvements for Future Interventions Automated e-mail service/weather retrieval Problems with e-mail regulation - specific delivery time More interactive user experience Trigger to encourage texting More direct ways of getting in contact with other users Automatic pop-up on phone (for a mobile app) Make sunscreen reporting more automatic
  • 10. Sorority Sunscreen Submissions: A Daily Sunscreen Application Designed by Brian Pesin http://habits.stanford.edu