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The Communication Curve
 Create Your Advantage
Barb Dusek, Founder
 Speaking, Coaching, & Workshops
MN ASQ Professional Development
April 2012                                     3
                        Summit
MN ASQ Professional Development
April 2012                                     4
                        Summit
MN ASQ Professional Development
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                        Summit
MN ASQ Professional Development
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                        Summit
Accurate         Fact-Finder              Adventure         Innovative
   Analytical       Conscientious            Competitive       Persistent
   Patient           Diplomatic              Daring             Decisive
   Courteous        Precise                    Results Oriented Direct
   High Standards                            Problem Solver



   Amiable           Stable                  Charming          Optimistic
   Friendly          Steady                  Confident         Persuasive
   Good Listener    Team Player              Convincing         Popular
   Relaxed          Understanding            Enthusiastic      Sociable
   Sincere                                   Inspiring          Trusting




                       MN ASQ Professional Development
April 2012                                                                  7
                                  Summit
Accurate        Fact-Finder              Adventure      Innovative
  Analytical      High Standards           Competitive    Persistent
  Conscientious   Patient                  Daring          Problem Solver
  Courteous       Precise                  Decisive       Results Oriented
  Diplomatic                               Direct
                                           DIRECTOR
                       THINKER

  Amiable          Stable                  Charming       Optimistic
  Friendly         Steady                  Confident      Persuasive
  Good Listener   Team Player              Convincing      Popular
  Relaxed         Understanding            Enthusiastic   Sociable
  Sincere                                  Inspiring       Trusting
                       RELATER
                                           SOCIALIZER

                      MN ASQ Professional Development
April 2012                                                                   8
                                 Summit
THINKER         DIRECTOR             SOCIALIZER   RELATER



  Appearance




  Work Space




  Dreads




                  MN ASQ Professional Development
April 2012                                                                 9
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MN ASQ Professional Development
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MN ASQ Professional Development
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                        Summit
MN ASQ Professional Development
April 2012                                     12
                        Summit
MN ASQ Professional Development
April 2012                                     13
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MN ASQ Professional Development
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MN ASQ Professional Development
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MN ASQ Professional Development
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L



                 A



                 I



             D




                     MN ASQ Professional Development
April 2012                                             17
                                Summit
MN ASQ Professional Development
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                        Summit
What’s in it for you?
              MN ASQ Professional Development
April 2012                                      19
                         Summit
MN ASQ Professional Development
April 2012                                     20
                        Summit
What are your talents?
               MN ASQ Professional Development
April 2012                                       21
                          Summit
MN ASQ Professional Development
April 2012                                     22
                        Summit
MN ASQ Professional Development
April 2012                                     23
                        Summit
Can you name your apprehension?


                  MN ASQ Professional Development
April 2012                                          24
                             Summit
MN ASQ Professional Development
April 2012                                     25
                        Summit
MN ASQ Professional Development
April 2012                                     26
                        Summit
Frame what you know about yourself into action!

                   MN ASQ Professional Development
April 2012                                               27
                              Summit
MN ASQ Professional Development
April 2012                                     28
                        Summit

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MN ASQ April 2012

  • 1. The Communication Curve Create Your Advantage
  • 2. Barb Dusek, Founder Speaking, Coaching, & Workshops
  • 3. MN ASQ Professional Development April 2012 3 Summit
  • 4. MN ASQ Professional Development April 2012 4 Summit
  • 5. MN ASQ Professional Development April 2012 5 Summit
  • 6. MN ASQ Professional Development April 2012 6 Summit
  • 7. Accurate Fact-Finder Adventure Innovative Analytical Conscientious Competitive Persistent Patient Diplomatic Daring Decisive Courteous Precise Results Oriented Direct High Standards Problem Solver Amiable Stable Charming Optimistic Friendly Steady Confident Persuasive Good Listener Team Player Convincing Popular Relaxed Understanding Enthusiastic Sociable Sincere Inspiring Trusting MN ASQ Professional Development April 2012 7 Summit
  • 8. Accurate Fact-Finder Adventure Innovative Analytical High Standards Competitive Persistent Conscientious Patient Daring Problem Solver Courteous Precise Decisive Results Oriented Diplomatic Direct DIRECTOR THINKER Amiable Stable Charming Optimistic Friendly Steady Confident Persuasive Good Listener Team Player Convincing Popular Relaxed Understanding Enthusiastic Sociable Sincere Inspiring Trusting RELATER SOCIALIZER MN ASQ Professional Development April 2012 8 Summit
  • 9. THINKER DIRECTOR SOCIALIZER RELATER Appearance Work Space Dreads MN ASQ Professional Development April 2012 9 Summit
  • 10. MN ASQ Professional Development April 2012 10 Summit
  • 11. MN ASQ Professional Development April 2012 11 Summit
  • 12. MN ASQ Professional Development April 2012 12 Summit
  • 13. MN ASQ Professional Development April 2012 13 Summit
  • 14. MN ASQ Professional Development April 2012 14 Summit
  • 15. MN ASQ Professional Development April 2012 15 Summit
  • 16. MN ASQ Professional Development April 2012 16 Summit
  • 17. L A I D MN ASQ Professional Development April 2012 17 Summit
  • 18. MN ASQ Professional Development April 2012 18 Summit
  • 19. What’s in it for you? MN ASQ Professional Development April 2012 19 Summit
  • 20. MN ASQ Professional Development April 2012 20 Summit
  • 21. What are your talents? MN ASQ Professional Development April 2012 21 Summit
  • 22. MN ASQ Professional Development April 2012 22 Summit
  • 23. MN ASQ Professional Development April 2012 23 Summit
  • 24. Can you name your apprehension? MN ASQ Professional Development April 2012 24 Summit
  • 25. MN ASQ Professional Development April 2012 25 Summit
  • 26. MN ASQ Professional Development April 2012 26 Summit
  • 27. Frame what you know about yourself into action! MN ASQ Professional Development April 2012 27 Summit
  • 28. MN ASQ Professional Development April 2012 28 Summit

Editor's Notes

  1. 2 Minutes Self-Introduction Banking, NSP, Spherion, Consulting
  2. 1 Minute 4 Total
  3. 1 Minute 6 Total We reflect on Communication Curve Balls on page 2 or your workbook. Even though our primary focus for today’s conversation is the interview meeting, you can easily use what we talk about for any workplace situation
  4. 1 Minute 7 Total It’s pretty rare that a ball player is going to catch a ball coming at them unless they are prepared, it might happen but not often
  5. 1 Minute 11 Total How many of you have taken some of those assessments before? About personality, communication styles, behavior? Have you taken the assessment report out lately? And looked at it? These tools can be very helpful and create a distinct advantage for you but you need to spend time with the report First, to clearly understand what it is saying to you and; Second to apply what you are learning about yourself to the situation at hand
  6. 3 Minutes 14 Total Now we are on Page 4 of your workbook Read the words in each quadrant Circle the words that seem most like you Not what you would like to be, but as you really are
  7. 2 Minutes 16 Total Write on the bottom of page 4 which Talk “style” is your most common and secondary style
  8. 2 Minutes 18 Total Now go to page 5 for the second part of this exercise Read down the column of your most common style Do these descriptions seem to fit for you? Maybe not all of them, but perhaps several?
  9. 2 minutes 20 Total
  10. 2 Minutes 22 Total
  11. 2 Minutes 24 Total
  12. 28 Minutes Total
  13. 2 Minute 30 Total I use the word DIAL as an acronym to describe the process of preparing for this interview conversation
  14. 1 Minute 30 Total * Primarily we are focusing today’s conversation with respect to an interview meeting, but if that doesn’t resonate with you at this time, feel free to use this exercise in relation to other workplace situations you find yourself in
  15. 2 Minutes 32 Total Extrinsic and intrinsic motivations Important to realize what’s “in it for you,” because it will come through in the conversation somehow through your talk style or accompanying behavioral partner to that talk style. If you want to be absolutely prepared for this interview, get very clear about what this all means for you so you can articulate it in a way that brings value to you. EXAMPLE: This job is important to me because I need the money So, do you suppose the interviewer will know or feel that coming from you? Of course they will! If you can acknowledge this to yourself, up front and out loud, you can manage your emotions during the interview so your dialogue doesn’t reflect a sense of being despair or feeling desperate.
  16. 3 Minutes 35 Total
  17. 1 Minutes 36 Minutes
  18. 1 Minute 37 Minutes
  19. 3 Minutes 40 Total
  20. 2 Minutes 42 Total
  21. 3 Minutes 45 Total
  22. 3 Minutes 48 Total I’m not talking about “I don’t have the time,” or can’t/won’t find the time. Rather, most of us have a “please don’t push that button” sensor in us that gets in our way. This is the ultimate procrastinator, avoider button we all have. But it comes from different places for people.
  23. 1 Minute 49 Total
  24. 2 Minutes to Prep, 3 Minutes to Share 54 Total