Opening keynote on our Let's get 'phygital' event (24/10/2019) from Karlien Vanderheyden (Professor Vlerick Business School) & Anouk Schoenmakers (Partner bluecrux)

1. LET’S GET
PHYGITAL
WITH

2. The future of
operations:
The 4.0 Smart Factory

3. Nice to meet you!
Karlien Vanderheyden
Professor
Anouk Schoenmakers
Partner

4. Phy• gi•tal
<NextGen workforce> <NextGen factories>

5. Introducing our
1 research center

6. PEOPLE IN THE SMART, DIGITISED SUPPLY CHAIN

7. PEOPLE IN THE SMART, DIGITISED SUPPLY CHAIN
IMPACT
Of the digitisation on people
in the supply chain
WHAT? HOW? WHO?
HOW
to make the digital
transformation happen
PLAN
SOURCE MAKE DELIVER
LEADERSHIP
ORGANISATIONAL CULTURE
& STRUCTURE
COMPETENCES & SKILLS
RESEARCH CENTRE

8. NextGen 4.0
Operations2 Introducing the Smart Factory

9. Phy• gi•tal
<NextGen workforce> <NextGen factories>

10. What is Industry 4.0? What makes this revolution so exciting & special?
MECHANICAL ELECTRICAL AUTOMATION PHYGITAL
1784 1870 1980 Today
Transforming Operations Transforming the value chain
THE INDUSTRIAL REVOLUTIONS
1.0 2.0 3.0 4.0

11. Introducing the NextGen value chain, a revolution beyond operations
INDUSTRY 4.0: THE VALUE CHAIN TRANSFORMATION
OPERATIONAL
EFFICIENCY
Future-flexible
Connectivity
Asset optimization
Real time planning
ORGANISATIONAL
AUTONOMY
Autonomous worker
Vertical integration
Partnership &
collaboration
NEW PRODUCTS &
SERVICES
Smart products
Data monetization
Usage knowledge
Servization
CUSTOMER
CENTRICITY
Hyper customization
Connected user
Customer culture
Collaborations
Demand sensing

12. From Efficiency focus to Effectiveness & Competitiveness
MECHANICAL ELECTRICAL AUTOMATION PHYGITAL
1784 1870 1980 Today
Transforming Operations Transforming the value chain
From doing things better to doing better things
1.0 2.0 3.0 4.0
EFFICIENCY OEECost
EFFECTIVENESS Reactive Customer experience Sales …
COMPETITIVE ADVANTAGE Remain in business Profit New margin

13. I4.0
BETTER
DECISION MAKING
IMPROVED EQUIPMENT RELIABILITY
REDUCED ENERGY
CONSUMPTION
IMPROVED PRODUCT QUALITY
INCREASED VISIBILITY REDUCED EMISSIONS
SMART FACTORY
OPERATIONS
The results of doing things better – effectiveness & competitiveness focused
INDUSTRY 4.0: THE RESULTS OF A SMART FACTORY

14. THE FUTURE OF OPERATIONS: SMART STEEL
IS THIS THE FACTORY OF THE FUTURE?
2SYSTEM LEVEL
1 MANUFACTURING LEVEL
3 MONITORING & CONTROL LEVEL
Underground factory in the middle of the city

15. NEXT GEN 4.0 OPERATIONS: the ambitions & actions NOW?
CONNECTED & SMART SHOPFLOOR INTEGRATED OPERATIONS
ADAPTIVE PLANT VALUE CHAIN VISIBILITY
Connected → data available
Smart → put data in context
to create knowledge
adding new tools, adding augmented reality,…
Integrated quality, logistics, maintenance,…
E2E operation teams
from 'sense & response' to 'predict & act’
to ‘smart & avoid’ (for maintenance, quality,…)
Downstream/upstream
knowledge sharing
co-creation of visibility throughout the value chain
(suppliers, customers,…)
1 2
3 4

16. Phy• gi•tal
<NextGen workforce> <NextGen factories>

17. Smart People
3 Introducing the workforce of
the future

18. THE WORKFORCE OF THE FUTURE
CHANGING WORKFORCE –
CHANGING JOBS
1
MINDSET FOR DIGITAL
TRANSFORMATION
2

19. THE WORKFORCE OF THE FUTURE
CHANGING WORKFORCE –
CHANGING JOBS
1
MINDSET FOR DIGITAL
TRANSFORMATION
2

20. EXAMPLES OF NEW AND FUTURE JOBS

21. TYPES OF ACTIVIES THAT HAVE THE POTENTIAL TO BE AUTOMATED
By 2030 as many as 375 million workers may need to change jobs (McKinsey, 2017)

22. SKILLS
Digital skills Soft skills Critical thinking &
decision making
Social & emotional
intelligence
Connecting with
people
Creativity &
intuition
Ethical questions

23. Digital skills

24. Critical thinking & decision making

25. Ethical questions

26. Social & emotional intelligence

27. Connecting with people

28. Creativity & intuition

29. THE WORKFORCE OF THE FUTURE
CHANGING WORKFORCE –
CHANGING JOBS
1
MINDSET FOR DIGITAL
TRANSFORMATION
2

30. THE LEADERSHIP MINDSET:
Vulnerability & resilience
Vulnerability
Resilience

31. Resilience may be the new criterion for professional advancement

32. Resilience is an individual’s capacity to adapt positively to pressure,
setbacks, challenge and change in order to achieve peak performance

33. Introducing the
digital leadership
game
4

34. ITS ALL ABOUT WINNING THE DIGITAL RACE
LET’S WIN IT TOGETHER
Digital Leadership Game
first deliverable of the
research center
PLAY LEARN WIN
An opportunity to test
mindset & essentials for
digital leadership
A game we, bluecrux &
Vlerick, can play in your
company as well,
to help you win!

35. Thank you!
Karlien Vanderheyden
Professor
Anouk Schoenmakers
Partner

36. LET’S GET
PHYGITAL
WITH