Case study featuring Peak 10 and Comcast Metro Ethernet.

1. Major Data Center Increases
Growth with the Help of Comcast
Metro Ethernet Solutions
Peak 10 requires a cost-effective solution for connecting
organization
Peak 10 – A managed services to customers
and cloud provider with Peak 10 is a managed services and cloud provider with data centers throughout
data centers throughout the
the southeastern United States. It delivers reliable, cost-effective and scalable
southeastern United States.
solutions to companies nationwide for hosting and managing complex information
challenge technology infrastructures. Its customers share the same criteria for connecting
Provide co-location clients their locations to Peak 10: the solution must be reliable, scalable and cost-effective.
with reliable, scalable and
cost-effective Metro Ethernet In the past, Peak 10 encountered two major challenges with potential customers:
solutions
alliance partners’ networks did not always reach far enough to serve customers,
Solution requirementS and their pricing was not always competitive enough to meet customers’ requests
• reliability: The solution for cost-efficient solutions.
must provide high availability
and scalable bandwidth for
customers’ future growth.
comcast Business class metro ethernet solutions help
• availability: The fiber Peak 10 reach customers not attainable in the past
footprint helps Peak 10
Peak 10 went with Comcast Business Class to provide its customers with
to reach customers
unattainable before. customizable point-to-point configurations that are dependable, cost-efficient
• cost-effective connectivity: and will scale with them as they grow.
Peak 10 customers require
competitively priced “Using Comcast has helped Peak 10 to grow by attaining customers we could not
solutions that can be geographically reach in the past,” said Drew Fassett, Vice President and General
installed in a timely manner. Manager of Peak 10 Nashville. “First, Comcast offers very competitive pricing,
which enables us to work with customers who might not have been able to afford
Solution
• Comcast Business Class co-location. Second, Comcast has invested heavily in building out their fiber
Ethernet Private Line Service network, which means we can reach new customers. Third, Comcast provides
• Comcast Business Class our customers with a reliable and redundant connection, with scalable bandwidth
Ethernet Virtual Private to keep up with customers’ growth. When you combine these advantages with
Line Service
Comcast’s convenient installation timeframe, we’re able to give our customers the
reSultS total package at a great price.”
• Scalable, reliable
solution plus fast installation Fassett cited examples of two new customers who chose Peak 10 because of
is a win-win for Peak 10 Comcast. “The first one is an education-based company with a non-profit element
and its customers that wanted to move their IT infrastructure into a secure facility like Peak 10’s, but
• Comcast’s fiber footprint they had a tight budget and timeframe,” he explained. “Comcast was able to meet
helps Peak 10 to
each of their connectivity requirements efficiently and cost-effectively. The second
reach customers
unattainable before customer is a health care company that had experienced challenges finding a
• Competitive pricing provides carrier due to its location, but they benefited from Comcast’s fiber footprint. That
cost-effective connectivity extensive footprint is important in another way too. We plan to expand Peak 10
for Peak 10 customers nationwide, and it’s great to have a provider we can grow with nationally – that’s
certainly an advantage for us.”

2. “Comcast Business Fassett said another Comcast advantage is customer service. “Once you’ve gotten
past the technical aspects, the SLAs, and pricing, it’s all about relationships,” he
Class provides said. “The local Comcast team is awesome because they respond quickly to any
request I have. I love the fact that they are here and active in the community.
our co-location
We work very well together. It’s a great relationship with huge potential.”
customers with
Peak 10 partners with comcast to increase market share
reliable, scalable
Scalable, reliable solutions plus fast installation gives Peak 10 and its
and cost-effective customers a competitive advantage.
Working with Comcast enables Peak 10 to provide customers with a reliable
solutions with timely
connectivity solution that is installed and deployed quickly. Plus, Comcast provides
installations, which scalable bandwidth that grows with Peak 10 customers.
is a win, win, win, Comcast’s fiber footprint enables Peak 10 to reach customers not
attainable in the past.
and another win.” Now Peak 10 can reach customers it could not reach in the past because Comcast
has such an expansive and high-capacity national network. As Peak 10 continues
to expand nationwide, it can rely on the Comcast network to support its growth.
Drew Fassett
Competitive pricing provides cost-effective Connectivity for
Vice President and
Peak 10 Customers.
General Manager Comcast is very competitive in its pricing, enabling Peak 10 to secure customers
it could not reach before. In addition, Comcast owns and operates its network
Peak 10 Nashville from start to finish, unlike other providers. Therefore, Comcast provides a diverse
network down to the last mile.
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