Presentation Title: "The 21st Century Catalog: A look at HarperCollins' initiative to shift from print to digital catalogs". Presented May 7, 2009 at BISG's 6th annual Making Information Pay conference (http://www.bisg.org/conferences/mip6.html).
2. The case against printed catalogs
Printed catalog is closed 6 to 9 months before books are on sale
Titles wrong
Jackets wrong
Pub dates wrong
Prices wrong
Add-ons not included
Important information changes are currently sent via email
Limited shareability
Costly to produce
Costly to ship
Non-sortable
Non-green
Becomes a “beauty contest” between publishers and among
publishers own imprints
Cumbersome internal processes to create printed catalogs including
artificial deadlines and extra steps
Please visit www.HarperCollinsCatalogs.com
3. The e-catalog solution: “A Better
Mousetrap”
Not just a .pdf, but a web-based live
platform
Updates on titles, jackets & prices daily
Forum for add-ons and important changes
Notes function
Advanced searchability
“My List” function
Downloadable to Excel
Will lead to time savings in selling/buying
process Please visit www.HarperCollinsCatalogs.com
4. How we did it
Developed from May 2008 – March 2009
Outreach to users: reps and customers
In-house team -- promotion, IT, sales,
publicity, marketing and editorial: A whole
new workflow created
Transition to e-catalog
Please visit www.HarperCollinsCatalogs.com
5. What’s next?
Continuing improvements
◦ Ordering
◦ POS by account
◦ Backlist focus
◦ E-galleys
◦ Custom catalogs
Edelweiss – we will be supporting
Please visit www.HarperCollinsCatalogs.com