2. INTRODUCTION
• This hospital started as a first aid center, 30 years back which
gradually changed into a Dispensary with only OPD facilities till
1997
• Need for Indoor facility was felt when patients of Dengue were
refused admission in Panel Hospitals due to the epidemic of the
disease in Delhi that year.
• Thereafter, it has developed both in infrastructure and manpower
in order to provide:
~ Comprehensive medical facilities including Emergency and
Diagnostics
5. OBJECTIVES
Providing preventive
curative & rehabilitative
care, to our beneficiaries
Upgrade Knowledge &
Skills of Hospital staff.
Improve customer
satisfaction level
Achieve zero occupational
disease level
Improve health standards
of contract workers &
society in nearby areas
6. UNIQUE FEATURES OF MEDICAL SERVICES AT BTPS
Only NTPC Hospital situated in the capital, Delhi. Surrounded
by big superspeciality panel hospitals like Batra, Holy Family,
Escorts,Max and Apollo.
Providing best possible medical facilities,preventive & curative
to beneficiaries from BTPS ,CISF ,Schools, neighbouring areas
and villages.
Providing medical services to large number of Retired and VRS
employees & their spouses –APPROX-2000-the largest number
in NTPC
They are getting OPD & IPD services,investigations facility &
medicines from pharmacy,so they get medicines at a lower
cost than market(at PO price-notional)
7. UNIQUE FEATURES OF MEDICAL SERVICES AT BTPS
Pre Induction Medical Checkup for NTPC as well as
other PSU’s
Medical services given to CC, Ministry employees
Medical coverage during events organized by CC viz.
Raising Day cultural functions, Share Holder
Meetings,Bal Bhawan functions etc
HEALTH MELA-a unique concept of CSR—a mega
carnival of most superspeciality hospitals of NCR-poor
people living nearby get free medical care from them
8. CERTIFICATIONS
1. IS9001:2008-First NTPC Hospital, accredited by BIS for QMS.
2. IS14001: 2004 – Biomedical waste disposal is being done as
per GOI Norms -Environment Protection Act 1986.
3. IS 18001:2007
4. SA 8000
5. Pathology Lab certified by IAPM, National External Quality
Assurance Programme for efficient performance.
6. Ultrasound clinic has been registered as per Prenatal
Diagnostic Technique (PNDT) Act.
16. INDOOR FACILITY
1. Indoor started with 9 beds in 1997 along with
round the clock nursing facilities.
2. Increased to 20 beds,with 4 cabins in addition to
general wards
3. Good number of patients are admitted in BTPS
Hospital, in spite of employees being entitled to
direct admission at empanelled hospitals
4. Centrally airconditioned wards
5.More hospital furniture for wards is under
procurement.
31. DR RAJIV GOYAL CHIEF MEDICAL OFFICER
DR. B K MISHRA PHYSICIAN
DR LAXMI GOYAL PATHOLOGIST
DR B K BHARALI PHYSICIAN
DR T SEHGAL OPTHALMOLOGIST
DR MANISHA PANDEY OBSTETRICIAN & GYNAECOLOGIST
ABHA MATHUR OBSTETRICIAN & GYNAECOLOGIST
DR R K SHARMA ORTHOPAEDIC SURGEON
DR P CHATURVEDI ACMO
DR D K PATHAK PAEDIATRICIAN
DR HARJIT KAUR DENTAL SURGEON
DR NAMITA SRIVASTAVA GDMO (ADHOC)
32. OTHER SPECIALITIES/VISITING CONSULTANTS
• ENT ---------- -twice a week
• DERMATOLOGIST------thrice a week
• ULTRASONOLOGIST--- thrice a week
• CARDIOLOGIST ---twice a month
34. THE ENTITTLED BENEFICIARIES
(as on 31st mar 2016)
EMPLOYEES – 527 & THEIR DEPENDENTS
VRS – RETIRED –APPROX-2000
CISF PERSONNELS – 300 (805 BENEFICIARIES)
KV SCHOOL STAFF – 118(315 BENEFICIARIES)
NOTRE DAME SCHOOL STAFF – 76 (220
BENEFICIARIES)
UPL STAFF – 13 (31 BENEFICIARIES)
•OTHERS (BANK, POST OFFICE, SHOPKEEPERS ETC.)
• PEOPLE LIVING IN SURROUNDING AREAS
35. Health Checkup
• Compulsory health checkup of all NTPC Employees
• Health checkup of Employees of CISF, ICH , UPL
• Compulsory health checkup of contract labourers
• Health checkup of School Children
• We also offer complete health checkup of Spouses
including Pap Smear &Breast Checkup
• Fitness Checkup of employees of other PSU’s & DMRC
37. Compulsory Health Checkup
of contract labourers
Detail examination conducted by Asian Hospital, Faridabad
(As per GOI norms)
Nos. of contract labourers =1009 (2014-2015)
Nos. of contract labourers = 1045 (2015-2016)
38.
39. CSR CAMPS
CAMPS
2015 - 16
Expense Beneficiaries
CAMP ‘S---X-RAY TESTS 3944.00 13
CAMP ‘S---------LAB. TESTS 9918.00 19
OLD AGE HOME (INVESTIGATION) 1549.80 26
OLD AGE HOME (USG) 2980.00 05
OLD AGE HOME Treatment 7018.70 34
DENTAL CAMP 20971.00 99
CARDIAC CAMP 17339.00 145
STONE & PROSTATE CAMP 61384.45 290
FEMALE HEALTH CHECKUP AT
MEETHAPUR
14639.00 114
DIABETIC CAMP 16265.00 160
B M D CAMP 28690.00 190
RESPIRATORY CAMP 26176.30 100
ANEMIA DETECTION CAMP AT SAMPRITI 10089.00 101
DENTAL CAMP AT MEETHAPUR 6171.02 94
CANCER DETECTION CAMP 22155.00 175
EYE CAMP 187363.00 765 (OPD)/91 OPERAT
HEALTH MELA 131704.00 1334
Hospital Rs.5,92,602.27 3733
59. OTHER HEALTH PROMOTION
ACTIVITIES
• Regular First Aid training of Employees through
EDC
• Health awareness lectures in Ladies Club,CISF
Township,Schools & neighbouring areas
• Occupational safety lectures through EDC &
contact workers
• Distribution of Pamphlets & health awareness
messages through BCOMIT/INTRANET
60. ADDITIONS
• Fully airconditioned lobby & Wards
• Four private rooms(long standing demand of employees)
• AMC contract of Ultrasound & X Ray machine for 2 years
• Nursing staff & Radiographer contract for 2years
• Standardization of Jan Aushadhi pharmacy & medicine
procurement from it
• Appointment of Emergency Duty doctor ,to ensure availability
of Specialists in routine OPD
61. ACHIEVEMENTS
• Swarnshakti Award for Best Small Hospital in NTPC Stations
2010-11
• 5 S Best Department in BTPS and 2nd Best Department in NCR
2010-11
• Shortlisted for evaluation for Best Small Hospital in 2011-12
• Quality Circle team “Jeevan Rekha” is the best team in Services
Department,having reached thrice in the National QC Convention
& has won several Awards
• Shortlisted for evaluation for Best Small Hospital in 2015-16………..
62. Health Expenditure
Expenditure on different activities/heads(Rs in Lakhs)-
2014-15 2015-16
Drugs 35.03 50.39
Consumables 1.2 3.34
Equipments 36.65 16.92
Overrunning heads 19.66 19.67
Referral 942.32 1006.36
Reimbursement 415.45 532.38
CSR 6.08 16.18
Local Purchase 6.61 2.60
Others
Total Health Expenditure 1463.04 1647.86
Health Expenditure per Employee 0.73 0.85
Expenditure on referral
per Employee
0.47 0.52
63. The Path Ahead…..
• Focussing more on Preventive health care
• Maximum utilization of available resources
with judicious cost reduction
64. • Medical expenses & Employee cost at BTPS more than other
stations due to Delhi being at Metro with abundance of
Superspeciality hospitals
• More retired empl & those posted on medical grounds.Cost
more due to burden of chronic diseaes like diabetes ,HT CHD
,RF –dialysis,Ca
65. Pharmacy
• Procuring low cost generic medicine from Jan Aushadhi store
• Reduce “Non availability” of medicine, as employees pay 30%
more for medicines which have to be reimbursed
• “Unused medicines” at Employee end may be collected &
reused
• Costly Antibiotics may be prescribed for shorter
duration.Similar strategy for inhalers & other costly items
• Use of multivitamin,honey based cough syrup etc. should be
discouraged
66. Referral management
• All specialities should be present,so that minimum referral
• CISF personnel should be referred to Govt hospital or CGHS
empanelled hospital---separate MOU for CISF personnel,
CGHS card
67. Health Management
• More stress on Health promotion activities,health awareness
programs
• Identification of chronic diseases patients-high risk,high cost
group-special focus-to be considered separately in
expenditure
• PRMS
• Canteen menu should be more Nutritionally balanced
• Gur distribution may be stopped-more Diabetes cases
• Nutritionally balanced snacks in official meetings
Eg.fruits,green tea,lemon water,coconut water etc
68. HR & IT Management
• Updation of Entitled beneficiary data-Dependents,frequent
mobilization of CISF/UPL /KV employees ,continuetaking
medicines even after transfer-leaking to be stopped
69. Workshops for Health
• More workshops for Yoga,Naturopathy,Alternative medicine
,Meditation etc for holistic health promotion to shift focus
from allopathic medicines for trivial ailments
Well equipped Path Lab for all routine and Some specialized tests.
Recent additions:
Fully Automatic Biochemistry analyser, Haematology Analyser ,
Electrolyte Analyser and New Binocular Microscope in Path lab