SHANTI MEMORIAL HOSPITAL - VISION & MISSION

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SHANTI MEMORIAL HOSPITAL IS A MULTISPECIALITY MEDICAL CENTRE ESTD. IN APRIL 1991 & IS SITUATED IN THE HEART OF THE CITY OF CUTTACK.
IT IS A PRIVATE LIMITED HOSPITAL.
STARTED WITH A TEAM OF LIKE MINDED MEDICAL PROFESSIONALS WITH A MISSION TO PROVIDE HEALTHCARE FOR THE NEEDY AT AN AFFORDABLE COST WE BELIEVE THAT A PERSON CAN BE BEST CURED IN A COMFORTABLE HOMELY ATMOSPHERE & WE STRIVE TO CREATE AN AMBIENCE WHERE THE PATIENT FEELS MORE AT HOME THAN AT HOSPITAL.

OUR VISION FOR THE FUTURE IS TO KEEP OURSELVES IN TO THE BEST OF THE HEALTHCARE INNOVATIONS, AND PROVIDE HIGHEST QUALITY HEALTHCARE FOR THE MASSES.

HEAL PATIENTS & KILL THE DISEASE WITHIN.

WE ENSURE HOPE & GIVE HAPPINESS TO OUR PATIENTS

We are Committed to maintain the highest Standard of Care and treatment with Special emphasis to patient Safety and Satisfaction. We Constantly Strive improving Quality Indices & make it our Hallmark of practices .

Established in 1991, since the last 22 years SMH has become the state of the art hospital.
This has occurred almost entirely due to the golden motto of our institution : “ Service through Excellence”- the ONE FAMILY TRADITION followed by all staff members at the hospital.

KEY PROFILE OF OUR HOSPITAL
The hospital has 100 beds and has recognition from the Local Council.
The metamorphosis from 25 beds in 1991 to the present has been a slow but a progressive one.
We Believe in Quality & Personalised care & affordibility of our patients.
Since the last 2 years we have seen tremendous improvements in methods of communication and counselling of critically ill patients.
The critical care dept. is at par the best in the state.

OUR STRENGTHS

World class physicians
Competing through quality
Working as a team
Winning the Trust of public
Adopt to the local needs
Financial transparency
Quality through education & training.

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SHANTI MEMORIAL HOSPITAL - VISION & MISSION

  1. 1. WELCOME TO SHANTI MEMORIAL HOSPITAL PVT LTD A MULTISPECIALTY MEDICAL CENTRE
  2. 2. ON BEHALF OF SHANTI MEMORIAL HOSPITAL PVT . LTD WE WELCOME DR. SANJEEV SINGH PRINCIPAL ASSESSOR NABH-QCI DR. ANAND BANSAL CO-ASSESSOR NABH-QCI MS. SANDHYA SHANKAR PANDEY CO-ASSESSOR NABH-QCI
  3. 3. PREAMBLE • SHANTI HOSPITAL WAS NAMED AFTER THE MEMORY OF MY BELOVED MOTHER LATE SHANTILATA PATNAIK, WHO LEFT US ON 6TH DEC. 1978. • HER LAST WISH WAS THAT ONE OF HER CHILDREN SHOULD BECOME A DOCTOR AND HELP THE POOR AND THE NEEDY
  4. 4. LATE GOPAL CH. PATNAIK & LATE SHANTILATA PATNAIK
  5. 5. PROFILE • SHANTI MEMORIAL HOSPITAL IS A MULTISPECIALITY MEDICAL CENTRE ESTD. IN APRIL 1991 & IS SITUATED IN THE HEART OF THE CITY OF CUTTACK. • IT IS A PRIVATE LIMITED HOSPITAL. • STARTED WITH A TEAM OF LIKE MINDED MEDICAL PROFESSIONALS WITH A MISSION TO PROVIDE HEALTHCARE FOR THE NEEDY AT AN AFFORDABLE COST
  6. 6. • WE BELIEVE THAT A PERSON CAN BE BEST CURED IN A COMFORTABLE HOMELY ATMOSPHERE & WE STRIVE TO CREATE AN AMBIENCE WHERE THE PATIENT FEELS MORE AT HOME THAN AT HOSPITAL
  7. 7. VISION • OUR VISION FOR THE FUTURE IS TO KEEP OURSELVES IN TO THE BEST OF THE HEALTHCARE INNOVATIONS, AND PROVIDE HIGHEST QUALITY HEALTHCARE FOR THE MASSES. • HEAL PATIENTS & KILL THE DISEASE WITHIN. • WE ENSURE HOPE & GIVE HAPPINESS TO OUR PATIENTS
  8. 8. She has been a Constant Guide as a partner & our Chief Intensivist, Senior consultant internal medicine. She has done her PG in Anesthesia. She is involved in Quality Initiative of hospital. She is the managing partner of our company.
  9. 9. QUALITY POLICY • We are Committed to maintain the highest Standard of Care and treatment with Special emphasis to patient Safety and Satisfaction. We Constantly Strive improving Quality Indices & make it our Hallmark of practices
  10. 10. KEY PROFILE OF THE INSTITUTE • Established in 1991, since the last 22 years SMH has become the state of the art hospital. • This has occurred almost entirely due to the golden motto of our intitution : “ Service through Excellence”- the ONE FAMILY TRADITION followed by all staff members at the hospital. • The hospital has 100 beds and has recognition from the Local Council. • The metamorphosis from 25 beds in 1991 to the present has been a slow but a progressive one. • We Believe in Quality & Personalised care & affordibility of our patients. • Since the last 2 years we have seen tremendous improvements in methods of communication and counselling of critically ill patients. • The critical care dept. is at par the best in the state.
  11. 11. OUR STRENTGHS • World class physicians • Competing through quality • Working as a team • Winning the Trust of public • Adopt to the local needs • Financial transparency • Quality through education & training
  12. 12. LOCATION • WITHIN THE MUNICIPALITY AREA OF CUTTACK • AIRPORT – 35 KMS • RAILWAY STATION – 3 KMS • BUS STAND – 3 KM • TOWNBUS AVAILABLE EVERY 10 MINUTES • AUTO RICKSHAW & OTHER TRANSPORT AVAILABLE
  13. 13. ORGANISATION
  14. 14. OUR STAR PERFORMERS • • • • • • • • • • • • • Dr. R.K. Singh- Medical Superintendent Dr. Hrudananda Dash- Chief Manager Administration Dr.D.P. Mohanty- Microbiologist (ICO) Dr. Pallavi Bhuyan- Pathologist Mr. Niranjan Panda- Manager Finance Mr. Bhabesh Panda- Manager Operations Mr. Utkal Das- Manager Corporate Affairs Mrs. Mamata Das- Matron Ms. Dipti Mayee Swain- Infection Control Nurse Ms. Rekha- Infection Control Nurse Mr. Pramod Pani- HR Manager Mr. Sujit Panda- Manager Marketing Mr. Bindusagar Patnaik- Dy. Hospital Administrator
  15. 15. SCOPE OF SERVICES Internal Medicine Emergency Medicine Critical care medicine & Intensive Care General Surgery and minimal access surgery ENT Surgical Oncology Dermatology Pulmonary Medicine Radio Diagnosis Orthopedics Surgery Physiotherapy Dietetics Cardiology non Invasive Gestroenterlogy Plastic, Cosmetic & Reconstructive Surgery Ophthalmology Anesthesia & pain Management Neurology Nephrology Bariatric & Metabolic Surgery Obesity Support Group Urology & Endo Urology
  16. 16. LAY OUT GROUND FLOOR RECEPTION DAY CARE OPD ULTRA SOUND CASUALITY CENTRAL LABORATORY LABROTORY SAMPLE COLLECTION ROOM RADIOLOGY DIGITAL X-RAY
  17. 17. CT-SCAN GAS PLANT AMBULANCE PHYSIOTHERAPY DEPT. PHARMACY DEPT. OLD BUILDING WAITING LOUNGE
  18. 18. LAY OUT 1ST FLOOR EYE DEPARTMENT ENDOSCOPY DEPARTMENT ICU HIGH DEPENDENCY UNIT OT DEPARTMENT CANTEEN
  19. 19. LAY OUT 2ND FLOOR SUPER DELUX NURSING STATION SUPER DELUX PATIENT ROOMS DIALYSIS DEPARTMENT
  20. 20. LAY OUT -3RD FLOOR
  21. 21. CLINICAL DEPARTMENTS OPERATION THEATER OUTDOOR ICU
  22. 22. FACILITIES…. The facilities at the hospital are at par with the best.
  23. 23. DIAGNOSTIC FACILITIES
  24. 24. SUPER SPECIALITY SERVICES • BARIATRIC & WEIGHT LOSS CLINICS • LIVER & HEPATITIS SCREENING CLINICS • SPINAL CLINICS
  25. 25. OPD AND DAY CARE PROCEDURES • • • • UPPER GI & COLONOSCOPY CYSTO-URETHROSCOPY CATARACT PHACO-SURGERY DIAG. LAPAROSCOPY
  26. 26. 24 X 7 SERVICES AMBULANCE PHARMACY CT-SCAN CASUALITY DAY CARE CENTRAL LABORATORY RADIOLOGY DIGITAL X-RAY
  27. 27. INFRASTRUCTURE AND ENGINEERING DETAILS Total Plinth area 9000 sq.ft Total Water Capacity65000 ltr/day Water Consumption Electrical Load 129KW 2 lacs litre/Day HVAC Load 8.5x5 Ton UPS Backup
  28. 28. FACILITY RESOURCES • • • • • • • • • BUILT IN AREA -40,000 SQ FT POWER SUPPLY- 950 KW TRANSFORMER – 500 KVAX 3 GENERATOR – 500 KVA X 2 UPS - 40 KVA X 1 30 KVA X 1 20 KVA X 3 WATER SUPPLY – 2.26 LACS LITRES / DAY SEWAGE TREATMENT PLANT MEDICAL OXYGEN PLANT FIRE SAFETY SERVICE
  29. 29. STATISTICS FOR THE YEAR 2012 - 2013 S.NO STATISTICS YEAR 2012-2013 1 NO . OF OPD PATIENTS 13456 2 NO. OF IP PATIENTS 3976 3 BED OCC. RATE (DEC 11) 87.07% 4 USG 6021 5 X-RAY 8088 6 SURGERIES 1928
  30. 30. HOSPITAL BED DISTRIBUTION DAY-CARE 7 ICU 16 SUPER DELUX 30 GENERAL WARD 20 CABIN 24 CASUALTY 3
  31. 31. COMMITTEES AVAILABLE We have formed various Committees to look afte hospital development & Quality Management Systems 1. Hospital Quality Assurance Committee 2. Hospital Safety & Risk Management Committee 3. Drugs & Therapeutic Committee 4. Code Blue Evaluation Committee 5. Disaster Management Committee
  32. 32. COMMITTEES AVAILABLE 6. Medical Audit & record Management Committee 7. Female Grievance handling Committee 8. Grievance & Complaint Management Committee 9. Blood and Blood transfusion Management Committee
  33. 33. QUALITY INITIATIVE The Institute took an initiative to maintain a Quality Management System hence NABH Accreditation Programme was started in the year 2011 Sensitization on QMS & NABH Standard was develop team & leaders Various Committees were formed SOP/Policy and Procedure were developed done to
  34. 34. QUALITY INITIATIVE Infrastructure alteration & arrangement Signage and Display Procurement instruments and use of accessories and Training and Development Program Various audit- Death audit, medical Audit, Clinical audit, Prescription audit, Antibiotic audit, Internal audit to Strengthen the program
  35. 35. QUALITY INITIATIVE Monitoring and analysis of Quality Indicators Mock drills and practices Availability of Licenses and reports Development of Infection Control Program Development of Patient’s Safety Program
  36. 36. INITIATIVE AFTER PRE-ASSESSMENT (As recommended) Fire Safety Provisions were made Restuctured and Designed the new Laboratory Newly Structured the Kitchen & Cafeteria Installed HEPA filteration & AHU for ICU & OT Made modifications in the ICU Procured Essential Staffs- Microbiologist, Dietician, Bio medical Engineer Procured New Equipment & Accessories Pathologist,
  37. 37. CSIR ACTIVITIES (2012-13) General Health Camps –4 Weight loss check up camps-2 CME & Scientific meetings-48 Total No. of Hepatitis B Screening Camps – 2 ; total number screened – 287 Dental camps – 3, screened 107 Cleft lip & Palate surgical camp-1, (operated 27 pts.) Hernia Surgical camp- sreened -100,( operated 52 pts.) Liver clinic Camp –screened 118 patients Spinal clinic Camp – screened 412 patients
  38. 38. CSIR ACTIVITIES Obesity Support Group meetings -4, screened >89 pts. Annual distibution of Cash prizes, funding, and certificates to Toppers in ICSE, CBSE & HSSC Girls at nearby adopted Municipal Girls High School. Annual participation in BALIYATRA- the largest mela, with free EYE CHECK UP, BMI and bone density, FBS and diabetic screening- > 1000 pts. Bariatric Surgery workshop- screened 32, operated on 4 pts.
  39. 39. FREE HEALTH CHECK-UP CAMP
  40. 40. FREE DENTAL CAMP
  41. 41. FREE HERNIA SURGICAL CAMP
  42. 42. FREE CLEFT LIP & PALATE SURGICAL CAMP Feb. 2012 By- Dr. Peter Kessler, From: Netherlands
  43. 43. FREE SCHOOL HEALTH CAMP AT MUNICIPAL GIRLS HIGH SCHOOL
  44. 44. SCIENTIFIC SESSION & CME ON KNEE REPLACEMENT SURGERY
  45. 45. PRESS MEET ON OBESITY AWARENESS
  46. 46. PRESS MEET ON OBESITY MANAGEMENT & WEIGHT REDUCTION SOLUTIONS – AT BBSR
  47. 47. FREE LIVER CLINIC –DR A.S.SOIN – MEDANTA HOSPITAL
  48. 48. BARIATRIC SURGERY WORKSHOP 2012
  49. 49. AT BALIYATRA FREE HEALTH CHECK-UP CAMP INAGURATION
  50. 50. DOCTOR’S DAY HEALTH CAMP
  51. 51. PRATIVA SAMMELAN AT MUNICIPAL GIRLS HIGH SCHOOL 2010
  52. 52. PRATIVA SAMMELAN 2011
  53. 53. ACHIVEMENTS OF 2011
  54. 54. ACHIVEMENTS OF 2012
  55. 55. OUR NABH JOURNEY • • • • • • • • It was an initiative of Hospital Management NABH Sensitization Program was done Various Committees were formed Systems, Processes were modified by developing Policies and procedures Training and Development was given priority Gap Analysis of the hospital was done Audit and Monitoring of Indicators Structural Modification
  56. 56. QUALITY MANAGEMENT SYSTEM • Continual improvement is our aim and NABH Accreditation process is a step further towards our journey to Quality
  57. 57. QUALITY ASSURANCE COMMITEES 1. Quality Assurance Committee 2. Hospital Safety Committee 3. Hospital Infection Control Committee 4. Drug and Therapeutic Committee 5. Medical Audit Committee 6. HRM Committee 7. Sexual Harassment Committee 8. CPR Committee 9. Mortality and Morbidity Committee
  58. 58. OTHER INITIATIVES • Emergency Mock drills • Quality assurance programs in ICU and OT • Quality Improvement Programs Launched QIP-BMW management Improvement QIP-Hand washing Compliance Improvement
  59. 59. • WE ARE PRIVILEGED TO HAVE YOU AMONGST US AS ASSESSORS • WE PRAY TO YOU TO HAVE A THOROUGH ASSESMENT OF OUR HOSPITAL • WE EXPECT THAT EVERY STAFF WILL COOPERATE & WILL HAVE A GOOD INTERACTION AND EXPERIENCE. • TO THE BEST OF MY KNOWLEDGE I HAVE COMPLETE FAITH ON MY STAFF, THEY ARE PRACTICALLY SUPERIOR , DEDICATED & BUT THEY MAY NOT THAT EXPERIENCED TO MATCH AS PER YOUR EXPECTATIONS
  60. 60. • I WISH ALL MY DOCTORS , MANAGERS, & MY ENTIRE STAFF • GOOD LUCK • COURAGE • CONFIDENCE • AND STRENGTH • THE REST LAYS IN OUR FATE
  61. 61. IN SANSKRIT JAGAT (UNIVERSE) AND NATH (LORD OF) LORD OF THE UNIVERSE
  62. 62. STRENGTH OF SMH • ICU management • STERAD (Plasma Sterilizer) • Sterile Operation Theaters • Trained and proficient employees. • Ultra modern & State of the art Operative Equipments.

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