1. CURRICULUM VITAE
Name: Mrs. Bharti Patel
Contact Details: 8390752070
Address: SR NO155 Lonkar Wada Kondhwa Khurd
PUNE.411048
E-mail:bhartipatel2224@gmail.com
OBJECTIVES :
Self-motivated and hardworking seeking for an opportunity to work in a challenging
environment to prove my skills and utilize my knowledge & intelligence in the growth of
organization.
EXPERIENCE:
Working In ZENSAR TCHNOLOGIES as Customer Care Executive From Aug 2015 to Till
14th Oct 2016 .
Job Profile
 Perform sales calls to potential credit card (Kotak Mahindra Bank) customers via online data
base, encouraging them to sign up for our services.
 Process credit card applications for new customers, setting credit limits and terms of service
according to customer credit and background.
 Tech Savvy ,Review invoices, both paid and outstanding, and record them for future reference
 Investigate customer spending trends to ensure security and catch possible signs of fraud or
loss of card .
 Assist customers in signing up for a paperless account, having invoices sent through email and
paid on-line whenever possible.
 Domain knowledge:-Credit card, Online Sales and marketing, Banking
TECHNICAL SKILLS
Operating System Windows 2000, 2003, Professional XP/7
Environment Client/Server , Desktop Application
Database Oracle10g , MySQL
Languages C, C++, SQL
Web Designing HTML, CSS, XML

2. Achievements:
-Have got appreciations from Client for having zero issues in the projects handled.
-Have got appreciations from Client for achieving 100% quality.
-Appreciated as SOM (Star of the Month) for my Excellent Performance in the process by team
leader in very second month of joining
EDUCATIONAL QUALIFICATION:
M. Sc (computer science) N. S.C.B. college Sarni(MP) with 67%.
B. Sc (computer science) N.S.C.B. college Sarni (MP) with 58%.
12 G.G.H. Higher Secondary School Sarni (MP) with 65%.
10 G.G.H. Higher Secondary School Sarni (MP) with 69%..
PERSONAL SKILLS:
- Positive Attitude, Honest, High Energies.
- Hard Working and Sincere.
- Good Decision making and analytical skills.
- Able to handle people in a very efficient way. Tech savvy
PERSONAL PROFILE:
- Date of Birth: 22/06/1989
- Marital Status: Married.
- Languages Known: English, Hindi.
- Nationality: Indian.
DECLARATION:
I hereby declare that the particulars given herein are true to the best of my knowledge & belief.