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Scheduling
Scheduling
Chapter 17
Chapter 17
Operations Management
Operations Management
Roberta Russell & Bernard W. Taylor, III
Roberta Russell & Bernard W. Taylor, III
Lecture Outline
Lecture Outline
 Objectives in Scheduling
 Loading
 Sequencing
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879
 Sequencing
 Monitoring
 Advanced Planning and Scheduling Systems
 Theory of Constraints
 Employee Scheduling
What is Scheduling?
What is Scheduling?

 Last stage of planning before production
Last stage of planning before production
occurs
occurs

 Specifies
Specifies when
when labor, equipment, and
labor, equipment, and
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880

 Specifies
Specifies when
when labor, equipment, and
labor, equipment, and
facilities are needed to produce a
facilities are needed to produce a
product or provide a service
product or provide a service
Scheduled Operations
Scheduled Operations

 Process Industry
Process Industry

 Linear programming
Linear programming

 EOQ with non
EOQ with non-
-instantaneous
instantaneous
replenishment
replenishment

 Batch Production
Batch Production

 Aggregate planning
Aggregate planning

 Master scheduling
Master scheduling
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881

 Mass Production
Mass Production

 Assembly line balancing
Assembly line balancing

 Project
Project

 Project
Project -
-scheduling
scheduling
techniques (PERT, CPM)
techniques (PERT, CPM)

 Material requirements
Material requirements
planning (MRP)
planning (MRP)

 Capacity requirements
Capacity requirements
planning (CRP)
planning (CRP)
Objectives in Scheduling
Objectives in Scheduling

 Meet customer due
Meet customer due
dates
dates

 Minimize job lateness
Minimize job lateness

 Minimize overtime
Minimize overtime

 Maximize machine or
Maximize machine or
labor utilization
labor utilization
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882

 Minimize response time
Minimize response time

 Minimize completion
Minimize completion
time
time

 Minimize time in the
Minimize time in the
system
system

 Minimize idle time
Minimize idle time

 Minimize work
Minimize work-
-in
in-
-
process inventory
process inventory
Shop Floor Control (SFC)
Shop Floor Control (SFC)

 scheduling and monitoring of day
scheduling and monitoring of day-
-to
to-
-day production
day production
in a job shop
in a job shop

 also called
also called production control
production control and
and production
production
activity control
activity control (PAC)
(PAC)
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883
activity control
activity control (PAC)
(PAC)

 usually performed by production control department
usually performed by production control department

 Loading
Loading

 Check availability of material, machines, and labor
Check availability of material, machines, and labor

 Sequencing
Sequencing

 Release work orders to shop and issue dispatch lists for
Release work orders to shop and issue dispatch lists for
individual machines
individual machines

 Monitoring
Monitoring

 Maintain progress reports on each job until it is complete
Maintain progress reports on each job until it is complete
Loading
Loading

 Process of assigning work to limited
Process of assigning work to limited
resources
resources

 Perform work with most efficient
Perform work with most efficient
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884

 Perform work with most efficient
Perform work with most efficient
resources
resources

 Use assignment method of linear
Use assignment method of linear
programming to determine allocation
programming to determine allocation
Assignment Method
Assignment Method
1.
1. Perform row reductions
Perform row reductions

 subtract minimum value in each
subtract minimum value in each
row from all other row values
row from all other row values
2.
2. Perform column reductions
Perform column reductions
4.
4. If number of lines equals number
If number of lines equals number
of rows in matrix, then optimum
of rows in matrix, then optimum
solution has been found. Make
solution has been found. Make
assignments where zeros appear
assignments where zeros appear
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885
2.
2. Perform column reductions
Perform column reductions

 subtract minimum value in each
subtract minimum value in each
column from all other column
column from all other column
values
values
3.
3. Cross out all zeros in matrix
Cross out all zeros in matrix

 use minimum number of
use minimum number of
horizontal and vertical lines
horizontal and vertical lines

 Else modify matrix
Else modify matrix

 subtract minimum uncrossed value
subtract minimum uncrossed value
from all uncrossed values
from all uncrossed values

 add it to all cells where two lines
add it to all cells where two lines
intersect
intersect

 other values in matrix remain
other values in matrix remain
unchanged
unchanged
5.
5. Repeat steps 3 and 4 until
Repeat steps 3 and 4 until
optimum solution is reached
optimum solution is reached
Assignment Method: Example
Assignment Method: Example
Initial PROJECT
Initial PROJECT
Matrix
Matrix 1
1 2
2 3
3 4
4
Bryan
Bryan 10
10 5
5 6
6 10
10
Kari
Kari 6
6 2
2 4
4 6
6
Noah
Noah 7
7 6
6 5
5 6
6
Chris
Chris 9
9 5
5 4
4 10
10
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886
Row reduction
Row reduction Column reduction
Column reduction Cover all zeros
Cover all zeros
5
5 0
0 1
1 5
5 3
3 0
0 1
1 4
4 3
3 0 1 4
4
4
4 0
0 2
2 4
4 2
2 0
0 2
2 3
3 2
2 0 2 3
3
2
2 1
1 0
0 1
1 0
0 1
1 0
0 0
0 0 1 0 0
5
5 1
1 0
0 6
6 3
3 1
1 0
0 5
5 3
3 1 0 5
5
Number lines
Number lines ≠
≠ number of rows so modify matrix
number of rows so modify matrix
Chris
Chris 9
9 5
5 4
4 10
10
Assignment Method: Example (cont.)
Assignment Method: Example (cont.)
Modify matrix
Modify matrix Cover all zeros
Cover all zeros
1
1 0
0 1
1 2
2 1 0 1 2
0
0 0
0 2
2 1
1 0 0 2 1
0
0 3
3 2
2 0
0 0 3 2 0
1
1 1
1 0
0 3
3 1 1 0 3
Number of lines = number of rows so at optimal solution
Number of lines = number of rows so at optimal solution
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887
1
1 2
2 3
3 4
4
Bryan
Bryan 1
1 0
0 1
1 2
2
Kari
Kari 0
0 0
0 2
2 1
1
Noah
Noah 0
0 3
3 2
2 0
0
Chris
Chris 1
1 1
1 0
0 3
3
PROJECT
PROJECT
1
1 2
2 3
3 4
4
Bryan
Bryan 10
10 5 6
6 10
10
Kari
Kari 6 2
2 4
4 6
6
Noah
Noah 7
7 6
6 5
5 6
Chris
Chris 9
9 5
5 4 10
10
PROJECT
PROJECT
Project Cost = (5 + 6 + 4 + 6) X $100 = $2,100
Project Cost = (5 + 6 + 4 + 6) X $100 = $2,100
Sequencing
Sequencing
Prioritize jobs assigned to a resource
If no order specified use first-come first-served (FCFS)
Other Sequencing Rules
FCFS - first-come, first-served
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888
FCFS - first-come, first-served
LCFS - last come, first served
DDATE - earliest due date
CUSTPR - highest customer priority
SETUP - similar required setups
SLACK - smallest slack
CR - smallest critical ratio
SPT - shortest processing time
LPT - longest processing time
Minimum Slack and
Minimum Slack and
Smallest Critical Ratio
Smallest Critical Ratio
SLACK considers both work and time remaining
SLACK considers both work and time remaining
CR recalculates sequence as processing
CR recalculates sequence as processing
SLACK = (due date
SLACK = (due date –
– today’s date)
today’s date) –
– (processing time)
(processing time)
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889
CR = =
CR = =
If CR  1, job ahead of schedule
If CR  1, job ahead of schedule
If CR  1, job behind schedule
If CR  1, job behind schedule
If CR = 1, job on schedule
If CR = 1, job on schedule
time remaining
time remaining due date
due date -
- today’s date
today’s date
work remaining
work remaining remaining processing time
remaining processing time
CR recalculates sequence as processing
CR recalculates sequence as processing
continues and arranges information in ratio form
continues and arranges information in ratio form
Sequencing Jobs through One Process
Sequencing Jobs through One Process

 Flow time (completion time)
Flow time (completion time)

 Time for a job to flow through system
Time for a job to flow through system

 Makespan
Makespan
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890

 Makespan
Makespan

 Time for a group of jobs to be completed
Time for a group of jobs to be completed

 Tardiness
Tardiness

 Difference between a late job’s due date
Difference between a late job’s due date
and its completion time
and its completion time
Simple Sequencing Rules
Simple Sequencing Rules
PROCESSING
PROCESSING DUE
DUE
JOB
JOB TIME
TIME DATE
DATE
A
A 5
5 10
10
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-891
891
A
A 5
5 10
10
B
B 10
10 15
15
C
C 2
2 5
5
D
D 8
8 12
12
E
E 6
6 8
8
Simple Sequencing
Simple Sequencing
Rules: FCFS
Rules: FCFS
A
A 0
0 5
5 5
5 10
10 0
0
FCFS
FCFS START
START PROCESSING
PROCESSING COMPLETION
COMPLETION DUE
DUE
SEQUENCE
SEQUENCE TIME
TIME TIME
TIME TIME
TIME DATE
DATE TARDINESS
TARDINESS
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892
A
A 0
0 5
5 5
5 10
10 0
0
B
B 5
5 10
10 15
15 15
15 0
0
C
C 15
15 2
2 17
17 5
5 12
12
D
D 17
17 8
8 25
25 12
12 13
13
E
E 25
25 6
6 31
31 8
8 23
23
Total
Total 93
93 48
48
Average
Average 93/5 = 18.60
93/5 = 18.60 48/5 = 9.6
48/5 = 9.6
Simple Sequencing
Simple Sequencing
Rules: DDATE
Rules: DDATE
C
C 0
0 2
2 2
2 5
5 0
0
E
E 2
2 6
6 8
8 8
8 0
0
DDATE
DDATE START
START PROCESSING
PROCESSING COMPLETION
COMPLETION DUE
DUE
SEQUENCE
SEQUENCE TIME
TIME TIME
TIME TIME
TIME DATE
DATE TARDINESS
TARDINESS
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893
E
E 2
2 6
6 8
8 8
8 0
0
A
A 8
8 5
5 13
13 10
10 3
3
D
D 13
13 8
8 21
21 12
12 9
9
B
B 21
21 10
10 31
31 15
15 16
16
Total
Total 75
75 28
28
Average
Average 75/5 = 15.00
75/5 = 15.00 28/5 = 5.6
28/5 = 5.6
A(10-0) – 5 = 5
B(15-0) – 10 = 5
C(5-0) – 2 = 3
D(12-0) – 8 = 4
E(8-0) – 6 = 2
Simple Sequencing
Simple Sequencing
Rules: SLACK
Rules: SLACK
SLACK
SLACK START
START PROCESSING
PROCESSING COMPLETION
COMPLETION DUE
DUE
SEQUENCE
SEQUENCE TIME
TIME TIME
TIME TIME
TIME DATE
DATE TARDINESS
TARDINESS
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894
E
E 0
0 6
6 6
6 8
8 0
0
C
C 6
6 2
2 8
8 5
5 3
3
D
D 8
8 8
8 16
16 12
12 4
4
A
A 16
16 5
5 21
21 10
10 11
11
B
B 21
21 10
10 31
31 15
15 16
16
Total
Total 82
82 34
34
Average
Average 82/5 = 16.40 34/5 = 6.8
82/5 = 16.40 34/5 = 6.8
SEQUENCE
SEQUENCE TIME
TIME TIME
TIME TIME
TIME DATE
DATE TARDINESS
TARDINESS
Simple Sequencing
Simple Sequencing
Rules: SPT
Rules: SPT
SPT
SPT START
START PROCESSING
PROCESSING COMPLETION
COMPLETION DUE
DUE
SEQUENCE
SEQUENCE TIME
TIME TIME
TIME TIME
TIME DATE
DATE TARDINESS
TARDINESS
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-895
895
C
C 0
0 2
2 2
2 5
5 0
0
A
A 2
2 5
5 7
7 10
10 0
0
E
E 7
7 6
6 13
13 8
8 5
5
D
D 13
13 8
8 21
21 12
12 9
9
B
B 21
21 10
10 31
31 15
15 16
16
Total
Total 74
74 30
30
Average
Average 74/5 = 14.80
74/5 = 14.80 30/5 = 6
30/5 = 6
Simple Sequencing
Simple Sequencing
Rules: Summary
Rules: Summary
FCFS
FCFS 18.60
18.60 9.6
9.6 3 23
23
DDATE
DDATE 15.00
15.00 5.6 3 16
AVERAGE
AVERAGE AVERAGE
AVERAGE NO. OF
NO. OF MAXIMUM
MAXIMUM
RULE
RULE COMPLETION TIME
COMPLETION TIME TARDINESS
TARDINESS JOBS TARDY
JOBS TARDY TARDINESS
TARDINESS
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896
DDATE
DDATE 15.00
15.00 5.6 3 16
SLACK
SLACK 16.40
16.40 6.8
6.8 4
4 16
16
SPT
SPT 14.80 6.0
6.0 3 16
Sequencing Jobs Through
Sequencing Jobs Through
Two Serial Process
Two Serial Process
Johnson’s Rule
Johnson’s Rule
1.
1. List time required to process each job at each machine.
List time required to process each job at each machine.
Set up a one
Set up a one-
-dimensional matrix to represent desired
dimensional matrix to represent desired
sequence with # of slots equal to # of jobs.
sequence with # of slots equal to # of jobs.
2.
2. Select smallest processing time at either machine. If
Select smallest processing time at either machine. If
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897
2.
2. Select smallest processing time at either machine. If
Select smallest processing time at either machine. If
that time is on machine 1, put the job as near to
that time is on machine 1, put the job as near to
beginning of sequence as possible.
beginning of sequence as possible.
3.
3. If smallest time occurs on machine 2, put the job as
If smallest time occurs on machine 2, put the job as
near to the end of the sequence as possible.
near to the end of the sequence as possible.
4.
4. Remove job from list.
Remove job from list.
5.
5. Repeat steps 2
Repeat steps 2-
-4 until all slots in matrix are filled and all
4 until all slots in matrix are filled and all
jobs are sequenced.
jobs are sequenced.
Johnson’s Rule
Johnson’s Rule
JOB
JOB PROCESS 1
PROCESS 1 PROCESS 2
PROCESS 2
A
A 6
6 8
8
B
B 11
11 6
6
C
C 7
7 3
3
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898
C
C 7
7 3
3
D
D 9
9 7
7
E
E 5
5 10
10
C
E A B
D
Johnson’s Rule (cont.)
Johnson’s Rule (cont.)
A B C
D
E
E A D B C Process 1
Process 1
(sanding)
(sanding)
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899
E A D B C Process 1
Process 1
(sanding)
(sanding)
5
5 11
11 20
20 31
31 38
38
E A D B C Process 2
Process 2
(painting)
(painting)
5
5 15
15 23
23 30
30 37
37 41
41
Idle time
Idle time
Completion time = 41
Idle time = 5+1+1+3=10
Guidelines for Selecting a
Guidelines for Selecting a
Sequencing Rule
Sequencing Rule
1.
1. SPT most useful when shop is highly congested
SPT most useful when shop is highly congested
2.
2. Use SLACK for periods of normal activity
Use SLACK for periods of normal activity
3.
3. Use DDATE when only small tardiness values can
Use DDATE when only small tardiness values can
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900
3.
3. Use DDATE when only small tardiness values can
Use DDATE when only small tardiness values can
be tolerated
be tolerated
4.
4. Use LPT if subcontracting is anticipated
Use LPT if subcontracting is anticipated
5.
5. Use FCFS when operating at low
Use FCFS when operating at low-
-capacity levels
capacity levels
6.
6. Do not use SPT to sequence jobs that have to be
Do not use SPT to sequence jobs that have to be
assembled with other jobs at a later date
assembled with other jobs at a later date
Monitoring
Monitoring

 Work package
Work package

 Shop paperwork that travels with a job
Shop paperwork that travels with a job

 Gantt Chart
Gantt Chart
17
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901

 Gantt Chart
Gantt Chart

 Shows both planned and completed
Shows both planned and completed
activities against a time scale
activities against a time scale

 Input/Output Control
Input/Output Control

 Monitors the input and output from each
Monitors the input and output from each
work center
work center
2
2
3
3
Job 32B
Job 32B
Job 23C
Job 23C
Facility
Facility
Behind schedule
Behind schedule
Ahead of schedule
Ahead of schedule
Gantt Chart
Gantt Chart
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-902
902
1
1 2
2 3
3 4
4 5
5 6
6 8
8 9
9 10
10 11
11 12
12 Days
Days
1
1
Today’s Date
Today’s Date
Job 11C
Job 11C Job 12A
Job 12A
Facility
Facility
Key:
Key: Planned activity
Planned activity
Completed activity
Completed activity
On schedule
On schedule
Input/Output Control
Input/Output Control
Input/Output Report
Input/Output Report
Planned input
Planned input 65
65 65
65 70
70 70
70 270
270
Actual input
Actual input 0
0
PERIOD
PERIOD 1
1 2
2 3
3 4
4 TOTAL
TOTAL
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-903
903
Deviation
Deviation 0
0
Planned output
Planned output 75
75 75
75 75
75 75
75 300
300
Actual output
Actual output 0
0
Deviation
Deviation 0
0
Backlog
Backlog 30
30
20 10 5 0
20 10 5 0
Input/Output Report
Input/Output Report
Planned input
Planned input 65
65 65
65 70
70 70
70 270
270
Actual input
Actual input 60
60 60
60 65
65 65
65 250
250
PERIOD
PERIOD 1
1 2
2 3
3 4
4 TOTAL
TOTAL
Input/Output Control (cont.)
Input/Output Control (cont.)
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-904
904
Deviation
Deviation -
-5
5 -
-5
5 -
-5
5 -
-5
5 -
-20
20
Planned output
Planned output 75
75 75
75 75
75 75
75 300
300
Actual output
Actual output 75
75 75
75 65
65 65
65 280
280
Deviation
Deviation -
-0
0 -
-0
0 -
-10
10 -
-10
10 -
-20
20
Backlog
Backlog 30
30 15
15 0
0 0
0 0
0
Advanced Planning and
Advanced Planning and
Scheduling Systems
Scheduling Systems

 Infinite
Infinite -
- assumes infinite capacity
assumes infinite capacity

 Loads without regard to capacity
Loads without regard to capacity

 Then levels the load and sequences jobs
Then levels the load and sequences jobs
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905

 Then levels the load and sequences jobs
Then levels the load and sequences jobs

 Finite
Finite -
- assumes finite (limited) capacity
assumes finite (limited) capacity

 Sequences jobs as part of the loading
Sequences jobs as part of the loading
decision
decision

 Resources are never loaded beyond
Resources are never loaded beyond
capacity
capacity
Advanced Planning and
Advanced Planning and
Scheduling Systems (cont.)
Scheduling Systems (cont.)

 Advanced planning and scheduling (APS)
Advanced planning and scheduling (APS)

 Add
Add-
-ins to ERP systems
ins to ERP systems

 Constraint
Constraint-
-based programming (CBP) identifies a
based programming (CBP) identifies a
17
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906

 Constraint
Constraint-
-based programming (CBP) identifies a
based programming (CBP) identifies a
solution space and evaluates alternatives
solution space and evaluates alternatives

 Genetic algorithms based on natural selection
Genetic algorithms based on natural selection
properties of genetics
properties of genetics

 Manufacturing execution system (MES) monitors
Manufacturing execution system (MES) monitors
status, usage, availability, quality
status, usage, availability, quality
Theory of Constraints
Theory of Constraints

 Not all resources are used evenly
Not all resources are used evenly
17
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907

 Not all resources are used evenly
Not all resources are used evenly

 Concentrate on the” bottleneck” resource
Concentrate on the” bottleneck” resource

 Synchronize flow through the bottleneck
Synchronize flow through the bottleneck

 Use process and transfer batch sizes to
Use process and transfer batch sizes to
move product through facility
move product through facility
Drum-Buffer-Rope

 Drum
Drum

 Bottleneck, beating to set the pace of production for
Bottleneck, beating to set the pace of production for
the rest of the system
the rest of the system

 Buffer
Buffer
17
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908

 Buffer
Buffer

 Inventory placed in front of the bottleneck to ensure
Inventory placed in front of the bottleneck to ensure
it is always kept busy
it is always kept busy

 Determines output or throughput of the system
Determines output or throughput of the system

 Rope
Rope

 Communication signal; tells processes upstream
Communication signal; tells processes upstream
when they should begin production
when they should begin production
TOC Scheduling Procedure
 Identify bottleneck
 Schedule job first whose lead time to
bottleneck is less than or equal to
bottleneck processing time
17
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909
bottleneck processing time
 Forward schedule bottleneck machine
 Backward schedule other machines to
sustain bottleneck schedule
 Transfer in batch sizes smaller than
process batch size
B
A
C D
B3
B3 1 7
7 C3
C3 2 15
15 D3
D3 3 5
5
17
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-910
910
Synchronous
Synchronous
Manufacturing
Manufacturing
B1
B1 1 5
5
B2
B2 2 3
3
C1
C1 3 2
2
C2
C2 1 10
10
D1
D1 3 10
10
D2
D2 2 8
8
Operation
Operation j
j of item
of item i
i performed at
performed at
machine center
machine center k
k takes
takes l
l minutes
minutes
to process
to process
Item
Item i
i
Key:
Key: i
ij
ij k l
l
Synchronous
Synchronous
Manufacturing (cont.)
Manufacturing (cont.)
Demand = 100 A’s
Demand = 100 A’s
Machine setup time = 60 minutes
Machine setup time = 60 minutes
MACHINE 1
MACHINE 1 MACHINE 2
MACHINE 2 MACHINE 3
MACHINE 3
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911
MACHINE 1
MACHINE 1 MACHINE 2
MACHINE 2 MACHINE 3
MACHINE 3
B1
B1 5
5 B2
B2 3
3 C1
C1 2
2
B3
B3 7
7 C3
C3 15
15 D3
D3 5
5
C2
C2 10
10 D2
D2 8
8 D1
D1 10
10
Sum
Sum 22
22 26*
26* 17
17
* Bottleneck
* Bottleneck
Synchronous Manufacturing (cont.)
Synchronous Manufacturing (cont.)
Machine 1
Setup
1002 2322
C2 B1 B3
Setup
Setup
Setup
1562
Machine 2
Idle
2
17
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-912
912
Machine 3
Completion
time
12 2732
0 200 1260 1940
2737
C3 B2 D2
C1 D1 D3
Idle
Setup
1512 1872
Setup
Employee Scheduling
Employee Scheduling

 Labor is very flexible
Labor is very flexible
resource
resource

 Scheduling workforce is
Scheduling workforce is
17
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913
complicated, repetitive
complicated, repetitive
task
task

 Assignment method can
Assignment method can
be used
be used

 Heuristics are commonly
Heuristics are commonly
used
used
Employee Scheduling Heuristic
Employee Scheduling Heuristic
1.
1. Let
Let N = no. of workers available
N = no. of workers available
D
Di
i = demand for workers on day i
= demand for workers on day i
X = day working
X = day working
O = day off
O = day off
2.
2. Assign the first N
Assign the first N -
- D
D1
1 workers day 1 off. Assign the next N
workers day 1 off. Assign the next N -
- D
D2
2
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914
2.
2. Assign the first N
Assign the first N -
- D
D1
1 workers day 1 off. Assign the next N
workers day 1 off. Assign the next N -
- D
D2
2
workers day 2 off. Continue in a similar manner until all days are
workers day 2 off. Continue in a similar manner until all days are
have been scheduled
have been scheduled
3.
3. If number of workdays for full time employee  5, assign
If number of workdays for full time employee  5, assign
remaining workdays so consecutive days off are possible
remaining workdays so consecutive days off are possible
4.
4. Assign any remaining work to part
Assign any remaining work to part-
-time employees
time employees
5.
5. If consecutive days off are desired, consider switching schedules
If consecutive days off are desired, consider switching schedules
among days with the same demand requirements
among days with the same demand requirements
DAY OF WEEK
DAY OF WEEK M
M T
T W
W TH
TH F
F SA
SA SU
SU
MIN NO. OF
MIN NO. OF
WORKERS REQUIRED
WORKERS REQUIRED 3
3 3
3 4
4 3
3 4
4 5
5 3
3
Taylor
Taylor
Smith
Smith
Simpson
Simpson
Employee Scheduling
Employee Scheduling
17
17-
-915
915
Simpson
Simpson
Allen
Allen
Dickerson
Dickerson
DAY OF WEEK
DAY OF WEEK M
M T
T W
W TH
TH F
F SA
SA SU
SU
MIN NO. OF
MIN NO. OF
WORKERS REQUIRED
WORKERS REQUIRED 3
3 3
3 4
4 3
3 4
4 5
5 3
3
Taylor
Taylor O
O X
X X
X O
O X
X X
X X
X
Smith
Smith O
O X
X X
X O
O X
X X
X X
X
Simpson
Simpson X
X O
O X
X X
X O
O X
X X
X
Employee Scheduling (cont.)
Employee Scheduling (cont.)
17
17-
-916
916
Simpson
Simpson X
X O
O X
X X
X O
O X
X X
X
Allen
Allen X
X O
O X
X X
X X
X X
X O
O
Dickerson
Dickerson X
X X
X O
O X
X X
X X
X O
O
Completed schedule satisfies requirements but has no
Completed schedule satisfies requirements but has no
consecutive days off
consecutive days off
Employee Scheduling (cont.)
Employee Scheduling (cont.)
DAY OF WEEK
DAY OF WEEK M
M T
T W
W TH
TH F
F SA
SA SU
SU
MIN NO. OF
MIN NO. OF
WORKERS REQUIRED
WORKERS REQUIRED 3
3 3
3 4
4 3
3 4
4 5
5 3
3
Taylor
Taylor O
O O
O X
X X
X X
X X
X X
X
Smith
Smith O
O O
O X
X X
X X
X X
X X
X
Simpson
Simpson X
X X
X O
O O
O X
X X
X X
X
17
17-
-917
917
Simpson
Simpson X
X X
X O
O O
O X
X X
X X
X
Allen
Allen X
X X
X X
X O
O X
X X
X O
O
Dickerson
Dickerson X
X X
X X
X X
X O
O X
X O
O
Revised schedule satisfies requirements with consecutive
Revised schedule satisfies requirements with consecutive
days off for most employees
days off for most employees
Automated Scheduling Systems
 Staff Scheduling
 Schedule Bidding
17
17-
-918
918
 Schedule Bidding
 Schedule
Optimization
www.bookfiesta4u.com
www.bookfiesta4u.com
Thank You
Thank You
2
2-
-919
919

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Scheduling Operations Management

  • 1. Scheduling Scheduling Chapter 17 Chapter 17 Operations Management Operations Management Roberta Russell & Bernard W. Taylor, III Roberta Russell & Bernard W. Taylor, III
  • 2. Lecture Outline Lecture Outline Objectives in Scheduling Loading Sequencing 17 17- -879 879 Sequencing Monitoring Advanced Planning and Scheduling Systems Theory of Constraints Employee Scheduling
  • 3. What is Scheduling? What is Scheduling? Last stage of planning before production Last stage of planning before production occurs occurs Specifies Specifies when when labor, equipment, and labor, equipment, and 17 17- -880 880 Specifies Specifies when when labor, equipment, and labor, equipment, and facilities are needed to produce a facilities are needed to produce a product or provide a service product or provide a service
  • 4. Scheduled Operations Scheduled Operations Process Industry Process Industry Linear programming Linear programming EOQ with non EOQ with non- -instantaneous instantaneous replenishment replenishment Batch Production Batch Production Aggregate planning Aggregate planning Master scheduling Master scheduling 17 17- -881 881 Mass Production Mass Production Assembly line balancing Assembly line balancing Project Project Project Project - -scheduling scheduling techniques (PERT, CPM) techniques (PERT, CPM) Material requirements Material requirements planning (MRP) planning (MRP) Capacity requirements Capacity requirements planning (CRP) planning (CRP)
  • 5. Objectives in Scheduling Objectives in Scheduling Meet customer due Meet customer due dates dates Minimize job lateness Minimize job lateness Minimize overtime Minimize overtime Maximize machine or Maximize machine or labor utilization labor utilization 17 17- -882 882 Minimize response time Minimize response time Minimize completion Minimize completion time time Minimize time in the Minimize time in the system system Minimize idle time Minimize idle time Minimize work Minimize work- -in in- - process inventory process inventory
  • 6. Shop Floor Control (SFC) Shop Floor Control (SFC) scheduling and monitoring of day scheduling and monitoring of day- -to to- -day production day production in a job shop in a job shop also called also called production control production control and and production production activity control activity control (PAC) (PAC) 17 17- -883 883 activity control activity control (PAC) (PAC) usually performed by production control department usually performed by production control department Loading Loading Check availability of material, machines, and labor Check availability of material, machines, and labor Sequencing Sequencing Release work orders to shop and issue dispatch lists for Release work orders to shop and issue dispatch lists for individual machines individual machines Monitoring Monitoring Maintain progress reports on each job until it is complete Maintain progress reports on each job until it is complete
  • 7. Loading Loading Process of assigning work to limited Process of assigning work to limited resources resources Perform work with most efficient Perform work with most efficient 17 17- -884 884 Perform work with most efficient Perform work with most efficient resources resources Use assignment method of linear Use assignment method of linear programming to determine allocation programming to determine allocation
  • 8. Assignment Method Assignment Method 1. 1. Perform row reductions Perform row reductions subtract minimum value in each subtract minimum value in each row from all other row values row from all other row values 2. 2. Perform column reductions Perform column reductions 4. 4. If number of lines equals number If number of lines equals number of rows in matrix, then optimum of rows in matrix, then optimum solution has been found. Make solution has been found. Make assignments where zeros appear assignments where zeros appear 17 17- -885 885 2. 2. Perform column reductions Perform column reductions subtract minimum value in each subtract minimum value in each column from all other column column from all other column values values 3. 3. Cross out all zeros in matrix Cross out all zeros in matrix use minimum number of use minimum number of horizontal and vertical lines horizontal and vertical lines Else modify matrix Else modify matrix subtract minimum uncrossed value subtract minimum uncrossed value from all uncrossed values from all uncrossed values add it to all cells where two lines add it to all cells where two lines intersect intersect other values in matrix remain other values in matrix remain unchanged unchanged 5. 5. Repeat steps 3 and 4 until Repeat steps 3 and 4 until optimum solution is reached optimum solution is reached
  • 9. Assignment Method: Example Assignment Method: Example Initial PROJECT Initial PROJECT Matrix Matrix 1 1 2 2 3 3 4 4 Bryan Bryan 10 10 5 5 6 6 10 10 Kari Kari 6 6 2 2 4 4 6 6 Noah Noah 7 7 6 6 5 5 6 6 Chris Chris 9 9 5 5 4 4 10 10 17 17- -886 886 Row reduction Row reduction Column reduction Column reduction Cover all zeros Cover all zeros 5 5 0 0 1 1 5 5 3 3 0 0 1 1 4 4 3 3 0 1 4 4 4 4 0 0 2 2 4 4 2 2 0 0 2 2 3 3 2 2 0 2 3 3 2 2 1 1 0 0 1 1 0 0 1 1 0 0 0 0 0 1 0 0 5 5 1 1 0 0 6 6 3 3 1 1 0 0 5 5 3 3 1 0 5 5 Number lines Number lines ≠ ≠ number of rows so modify matrix number of rows so modify matrix Chris Chris 9 9 5 5 4 4 10 10
  • 10. Assignment Method: Example (cont.) Assignment Method: Example (cont.) Modify matrix Modify matrix Cover all zeros Cover all zeros 1 1 0 0 1 1 2 2 1 0 1 2 0 0 0 0 2 2 1 1 0 0 2 1 0 0 3 3 2 2 0 0 0 3 2 0 1 1 1 1 0 0 3 3 1 1 0 3 Number of lines = number of rows so at optimal solution Number of lines = number of rows so at optimal solution 17 17- -887 887 1 1 2 2 3 3 4 4 Bryan Bryan 1 1 0 0 1 1 2 2 Kari Kari 0 0 0 0 2 2 1 1 Noah Noah 0 0 3 3 2 2 0 0 Chris Chris 1 1 1 1 0 0 3 3 PROJECT PROJECT 1 1 2 2 3 3 4 4 Bryan Bryan 10 10 5 6 6 10 10 Kari Kari 6 2 2 4 4 6 6 Noah Noah 7 7 6 6 5 5 6 Chris Chris 9 9 5 5 4 10 10 PROJECT PROJECT Project Cost = (5 + 6 + 4 + 6) X $100 = $2,100 Project Cost = (5 + 6 + 4 + 6) X $100 = $2,100
  • 11. Sequencing Sequencing Prioritize jobs assigned to a resource If no order specified use first-come first-served (FCFS) Other Sequencing Rules FCFS - first-come, first-served 17 17- -888 888 FCFS - first-come, first-served LCFS - last come, first served DDATE - earliest due date CUSTPR - highest customer priority SETUP - similar required setups SLACK - smallest slack CR - smallest critical ratio SPT - shortest processing time LPT - longest processing time
  • 12. Minimum Slack and Minimum Slack and Smallest Critical Ratio Smallest Critical Ratio SLACK considers both work and time remaining SLACK considers both work and time remaining CR recalculates sequence as processing CR recalculates sequence as processing SLACK = (due date SLACK = (due date – – today’s date) today’s date) – – (processing time) (processing time) 17 17- -889 889 CR = = CR = = If CR 1, job ahead of schedule If CR 1, job ahead of schedule If CR 1, job behind schedule If CR 1, job behind schedule If CR = 1, job on schedule If CR = 1, job on schedule time remaining time remaining due date due date - - today’s date today’s date work remaining work remaining remaining processing time remaining processing time CR recalculates sequence as processing CR recalculates sequence as processing continues and arranges information in ratio form continues and arranges information in ratio form
  • 13. Sequencing Jobs through One Process Sequencing Jobs through One Process Flow time (completion time) Flow time (completion time) Time for a job to flow through system Time for a job to flow through system Makespan Makespan 17 17- -890 890 Makespan Makespan Time for a group of jobs to be completed Time for a group of jobs to be completed Tardiness Tardiness Difference between a late job’s due date Difference between a late job’s due date and its completion time and its completion time
  • 14. Simple Sequencing Rules Simple Sequencing Rules PROCESSING PROCESSING DUE DUE JOB JOB TIME TIME DATE DATE A A 5 5 10 10 17 17- -891 891 A A 5 5 10 10 B B 10 10 15 15 C C 2 2 5 5 D D 8 8 12 12 E E 6 6 8 8
  • 15. Simple Sequencing Simple Sequencing Rules: FCFS Rules: FCFS A A 0 0 5 5 5 5 10 10 0 0 FCFS FCFS START START PROCESSING PROCESSING COMPLETION COMPLETION DUE DUE SEQUENCE SEQUENCE TIME TIME TIME TIME TIME TIME DATE DATE TARDINESS TARDINESS 17 17- -892 892 A A 0 0 5 5 5 5 10 10 0 0 B B 5 5 10 10 15 15 15 15 0 0 C C 15 15 2 2 17 17 5 5 12 12 D D 17 17 8 8 25 25 12 12 13 13 E E 25 25 6 6 31 31 8 8 23 23 Total Total 93 93 48 48 Average Average 93/5 = 18.60 93/5 = 18.60 48/5 = 9.6 48/5 = 9.6
  • 16. Simple Sequencing Simple Sequencing Rules: DDATE Rules: DDATE C C 0 0 2 2 2 2 5 5 0 0 E E 2 2 6 6 8 8 8 8 0 0 DDATE DDATE START START PROCESSING PROCESSING COMPLETION COMPLETION DUE DUE SEQUENCE SEQUENCE TIME TIME TIME TIME TIME TIME DATE DATE TARDINESS TARDINESS 17 17- -893 893 E E 2 2 6 6 8 8 8 8 0 0 A A 8 8 5 5 13 13 10 10 3 3 D D 13 13 8 8 21 21 12 12 9 9 B B 21 21 10 10 31 31 15 15 16 16 Total Total 75 75 28 28 Average Average 75/5 = 15.00 75/5 = 15.00 28/5 = 5.6 28/5 = 5.6
  • 17. A(10-0) – 5 = 5 B(15-0) – 10 = 5 C(5-0) – 2 = 3 D(12-0) – 8 = 4 E(8-0) – 6 = 2 Simple Sequencing Simple Sequencing Rules: SLACK Rules: SLACK SLACK SLACK START START PROCESSING PROCESSING COMPLETION COMPLETION DUE DUE SEQUENCE SEQUENCE TIME TIME TIME TIME TIME TIME DATE DATE TARDINESS TARDINESS 17 17- -894 894 E E 0 0 6 6 6 6 8 8 0 0 C C 6 6 2 2 8 8 5 5 3 3 D D 8 8 8 8 16 16 12 12 4 4 A A 16 16 5 5 21 21 10 10 11 11 B B 21 21 10 10 31 31 15 15 16 16 Total Total 82 82 34 34 Average Average 82/5 = 16.40 34/5 = 6.8 82/5 = 16.40 34/5 = 6.8 SEQUENCE SEQUENCE TIME TIME TIME TIME TIME TIME DATE DATE TARDINESS TARDINESS
  • 18. Simple Sequencing Simple Sequencing Rules: SPT Rules: SPT SPT SPT START START PROCESSING PROCESSING COMPLETION COMPLETION DUE DUE SEQUENCE SEQUENCE TIME TIME TIME TIME TIME TIME DATE DATE TARDINESS TARDINESS 17 17- -895 895 C C 0 0 2 2 2 2 5 5 0 0 A A 2 2 5 5 7 7 10 10 0 0 E E 7 7 6 6 13 13 8 8 5 5 D D 13 13 8 8 21 21 12 12 9 9 B B 21 21 10 10 31 31 15 15 16 16 Total Total 74 74 30 30 Average Average 74/5 = 14.80 74/5 = 14.80 30/5 = 6 30/5 = 6
  • 19. Simple Sequencing Simple Sequencing Rules: Summary Rules: Summary FCFS FCFS 18.60 18.60 9.6 9.6 3 23 23 DDATE DDATE 15.00 15.00 5.6 3 16 AVERAGE AVERAGE AVERAGE AVERAGE NO. OF NO. OF MAXIMUM MAXIMUM RULE RULE COMPLETION TIME COMPLETION TIME TARDINESS TARDINESS JOBS TARDY JOBS TARDY TARDINESS TARDINESS 17 17- -896 896 DDATE DDATE 15.00 15.00 5.6 3 16 SLACK SLACK 16.40 16.40 6.8 6.8 4 4 16 16 SPT SPT 14.80 6.0 6.0 3 16
  • 20. Sequencing Jobs Through Sequencing Jobs Through Two Serial Process Two Serial Process Johnson’s Rule Johnson’s Rule 1. 1. List time required to process each job at each machine. List time required to process each job at each machine. Set up a one Set up a one- -dimensional matrix to represent desired dimensional matrix to represent desired sequence with # of slots equal to # of jobs. sequence with # of slots equal to # of jobs. 2. 2. Select smallest processing time at either machine. If Select smallest processing time at either machine. If 17 17- -897 897 2. 2. Select smallest processing time at either machine. If Select smallest processing time at either machine. If that time is on machine 1, put the job as near to that time is on machine 1, put the job as near to beginning of sequence as possible. beginning of sequence as possible. 3. 3. If smallest time occurs on machine 2, put the job as If smallest time occurs on machine 2, put the job as near to the end of the sequence as possible. near to the end of the sequence as possible. 4. 4. Remove job from list. Remove job from list. 5. 5. Repeat steps 2 Repeat steps 2- -4 until all slots in matrix are filled and all 4 until all slots in matrix are filled and all jobs are sequenced. jobs are sequenced.
  • 21. Johnson’s Rule Johnson’s Rule JOB JOB PROCESS 1 PROCESS 1 PROCESS 2 PROCESS 2 A A 6 6 8 8 B B 11 11 6 6 C C 7 7 3 3 17 17- -898 898 C C 7 7 3 3 D D 9 9 7 7 E E 5 5 10 10 C E A B D
  • 22. Johnson’s Rule (cont.) Johnson’s Rule (cont.) A B C D E E A D B C Process 1 Process 1 (sanding) (sanding) 17 17- -899 899 E A D B C Process 1 Process 1 (sanding) (sanding) 5 5 11 11 20 20 31 31 38 38 E A D B C Process 2 Process 2 (painting) (painting) 5 5 15 15 23 23 30 30 37 37 41 41 Idle time Idle time Completion time = 41 Idle time = 5+1+1+3=10
  • 23. Guidelines for Selecting a Guidelines for Selecting a Sequencing Rule Sequencing Rule 1. 1. SPT most useful when shop is highly congested SPT most useful when shop is highly congested 2. 2. Use SLACK for periods of normal activity Use SLACK for periods of normal activity 3. 3. Use DDATE when only small tardiness values can Use DDATE when only small tardiness values can 17 17- -900 900 3. 3. Use DDATE when only small tardiness values can Use DDATE when only small tardiness values can be tolerated be tolerated 4. 4. Use LPT if subcontracting is anticipated Use LPT if subcontracting is anticipated 5. 5. Use FCFS when operating at low Use FCFS when operating at low- -capacity levels capacity levels 6. 6. Do not use SPT to sequence jobs that have to be Do not use SPT to sequence jobs that have to be assembled with other jobs at a later date assembled with other jobs at a later date
  • 24. Monitoring Monitoring Work package Work package Shop paperwork that travels with a job Shop paperwork that travels with a job Gantt Chart Gantt Chart 17 17- -901 901 Gantt Chart Gantt Chart Shows both planned and completed Shows both planned and completed activities against a time scale activities against a time scale Input/Output Control Input/Output Control Monitors the input and output from each Monitors the input and output from each work center work center
  • 25. 2 2 3 3 Job 32B Job 32B Job 23C Job 23C Facility Facility Behind schedule Behind schedule Ahead of schedule Ahead of schedule Gantt Chart Gantt Chart 17 17- -902 902 1 1 2 2 3 3 4 4 5 5 6 6 8 8 9 9 10 10 11 11 12 12 Days Days 1 1 Today’s Date Today’s Date Job 11C Job 11C Job 12A Job 12A Facility Facility Key: Key: Planned activity Planned activity Completed activity Completed activity On schedule On schedule
  • 26. Input/Output Control Input/Output Control Input/Output Report Input/Output Report Planned input Planned input 65 65 65 65 70 70 70 70 270 270 Actual input Actual input 0 0 PERIOD PERIOD 1 1 2 2 3 3 4 4 TOTAL TOTAL 17 17- -903 903 Deviation Deviation 0 0 Planned output Planned output 75 75 75 75 75 75 75 75 300 300 Actual output Actual output 0 0 Deviation Deviation 0 0 Backlog Backlog 30 30 20 10 5 0 20 10 5 0
  • 27. Input/Output Report Input/Output Report Planned input Planned input 65 65 65 65 70 70 70 70 270 270 Actual input Actual input 60 60 60 60 65 65 65 65 250 250 PERIOD PERIOD 1 1 2 2 3 3 4 4 TOTAL TOTAL Input/Output Control (cont.) Input/Output Control (cont.) 17 17- -904 904 Deviation Deviation - -5 5 - -5 5 - -5 5 - -5 5 - -20 20 Planned output Planned output 75 75 75 75 75 75 75 75 300 300 Actual output Actual output 75 75 75 75 65 65 65 65 280 280 Deviation Deviation - -0 0 - -0 0 - -10 10 - -10 10 - -20 20 Backlog Backlog 30 30 15 15 0 0 0 0 0 0
  • 28. Advanced Planning and Advanced Planning and Scheduling Systems Scheduling Systems Infinite Infinite - - assumes infinite capacity assumes infinite capacity Loads without regard to capacity Loads without regard to capacity Then levels the load and sequences jobs Then levels the load and sequences jobs 17 17- -905 905 Then levels the load and sequences jobs Then levels the load and sequences jobs Finite Finite - - assumes finite (limited) capacity assumes finite (limited) capacity Sequences jobs as part of the loading Sequences jobs as part of the loading decision decision Resources are never loaded beyond Resources are never loaded beyond capacity capacity
  • 29. Advanced Planning and Advanced Planning and Scheduling Systems (cont.) Scheduling Systems (cont.) Advanced planning and scheduling (APS) Advanced planning and scheduling (APS) Add Add- -ins to ERP systems ins to ERP systems Constraint Constraint- -based programming (CBP) identifies a based programming (CBP) identifies a 17 17- -906 906 Constraint Constraint- -based programming (CBP) identifies a based programming (CBP) identifies a solution space and evaluates alternatives solution space and evaluates alternatives Genetic algorithms based on natural selection Genetic algorithms based on natural selection properties of genetics properties of genetics Manufacturing execution system (MES) monitors Manufacturing execution system (MES) monitors status, usage, availability, quality status, usage, availability, quality
  • 30. Theory of Constraints Theory of Constraints Not all resources are used evenly Not all resources are used evenly 17 17- -907 907 Not all resources are used evenly Not all resources are used evenly Concentrate on the” bottleneck” resource Concentrate on the” bottleneck” resource Synchronize flow through the bottleneck Synchronize flow through the bottleneck Use process and transfer batch sizes to Use process and transfer batch sizes to move product through facility move product through facility
  • 31. Drum-Buffer-Rope Drum Drum Bottleneck, beating to set the pace of production for Bottleneck, beating to set the pace of production for the rest of the system the rest of the system Buffer Buffer 17 17- -908 908 Buffer Buffer Inventory placed in front of the bottleneck to ensure Inventory placed in front of the bottleneck to ensure it is always kept busy it is always kept busy Determines output or throughput of the system Determines output or throughput of the system Rope Rope Communication signal; tells processes upstream Communication signal; tells processes upstream when they should begin production when they should begin production
  • 32. TOC Scheduling Procedure Identify bottleneck Schedule job first whose lead time to bottleneck is less than or equal to bottleneck processing time 17 17- -909 909 bottleneck processing time Forward schedule bottleneck machine Backward schedule other machines to sustain bottleneck schedule Transfer in batch sizes smaller than process batch size
  • 33. B A C D B3 B3 1 7 7 C3 C3 2 15 15 D3 D3 3 5 5 17 17- -910 910 Synchronous Synchronous Manufacturing Manufacturing B1 B1 1 5 5 B2 B2 2 3 3 C1 C1 3 2 2 C2 C2 1 10 10 D1 D1 3 10 10 D2 D2 2 8 8 Operation Operation j j of item of item i i performed at performed at machine center machine center k k takes takes l l minutes minutes to process to process Item Item i i Key: Key: i ij ij k l l
  • 34. Synchronous Synchronous Manufacturing (cont.) Manufacturing (cont.) Demand = 100 A’s Demand = 100 A’s Machine setup time = 60 minutes Machine setup time = 60 minutes MACHINE 1 MACHINE 1 MACHINE 2 MACHINE 2 MACHINE 3 MACHINE 3 17 17- -911 911 MACHINE 1 MACHINE 1 MACHINE 2 MACHINE 2 MACHINE 3 MACHINE 3 B1 B1 5 5 B2 B2 3 3 C1 C1 2 2 B3 B3 7 7 C3 C3 15 15 D3 D3 5 5 C2 C2 10 10 D2 D2 8 8 D1 D1 10 10 Sum Sum 22 22 26* 26* 17 17 * Bottleneck * Bottleneck
  • 35. Synchronous Manufacturing (cont.) Synchronous Manufacturing (cont.) Machine 1 Setup 1002 2322 C2 B1 B3 Setup Setup Setup 1562 Machine 2 Idle 2 17 17- -912 912 Machine 3 Completion time 12 2732 0 200 1260 1940 2737 C3 B2 D2 C1 D1 D3 Idle Setup 1512 1872 Setup
  • 36. Employee Scheduling Employee Scheduling Labor is very flexible Labor is very flexible resource resource Scheduling workforce is Scheduling workforce is 17 17- -913 913 complicated, repetitive complicated, repetitive task task Assignment method can Assignment method can be used be used Heuristics are commonly Heuristics are commonly used used
  • 37. Employee Scheduling Heuristic Employee Scheduling Heuristic 1. 1. Let Let N = no. of workers available N = no. of workers available D Di i = demand for workers on day i = demand for workers on day i X = day working X = day working O = day off O = day off 2. 2. Assign the first N Assign the first N - - D D1 1 workers day 1 off. Assign the next N workers day 1 off. Assign the next N - - D D2 2 17 17- -914 914 2. 2. Assign the first N Assign the first N - - D D1 1 workers day 1 off. Assign the next N workers day 1 off. Assign the next N - - D D2 2 workers day 2 off. Continue in a similar manner until all days are workers day 2 off. Continue in a similar manner until all days are have been scheduled have been scheduled 3. 3. If number of workdays for full time employee 5, assign If number of workdays for full time employee 5, assign remaining workdays so consecutive days off are possible remaining workdays so consecutive days off are possible 4. 4. Assign any remaining work to part Assign any remaining work to part- -time employees time employees 5. 5. If consecutive days off are desired, consider switching schedules If consecutive days off are desired, consider switching schedules among days with the same demand requirements among days with the same demand requirements
  • 38. DAY OF WEEK DAY OF WEEK M M T T W W TH TH F F SA SA SU SU MIN NO. OF MIN NO. OF WORKERS REQUIRED WORKERS REQUIRED 3 3 3 3 4 4 3 3 4 4 5 5 3 3 Taylor Taylor Smith Smith Simpson Simpson Employee Scheduling Employee Scheduling 17 17- -915 915 Simpson Simpson Allen Allen Dickerson Dickerson
  • 39. DAY OF WEEK DAY OF WEEK M M T T W W TH TH F F SA SA SU SU MIN NO. OF MIN NO. OF WORKERS REQUIRED WORKERS REQUIRED 3 3 3 3 4 4 3 3 4 4 5 5 3 3 Taylor Taylor O O X X X X O O X X X X X X Smith Smith O O X X X X O O X X X X X X Simpson Simpson X X O O X X X X O O X X X X Employee Scheduling (cont.) Employee Scheduling (cont.) 17 17- -916 916 Simpson Simpson X X O O X X X X O O X X X X Allen Allen X X O O X X X X X X X X O O Dickerson Dickerson X X X X O O X X X X X X O O Completed schedule satisfies requirements but has no Completed schedule satisfies requirements but has no consecutive days off consecutive days off
  • 40. Employee Scheduling (cont.) Employee Scheduling (cont.) DAY OF WEEK DAY OF WEEK M M T T W W TH TH F F SA SA SU SU MIN NO. OF MIN NO. OF WORKERS REQUIRED WORKERS REQUIRED 3 3 3 3 4 4 3 3 4 4 5 5 3 3 Taylor Taylor O O O O X X X X X X X X X X Smith Smith O O O O X X X X X X X X X X Simpson Simpson X X X X O O O O X X X X X X 17 17- -917 917 Simpson Simpson X X X X O O O O X X X X X X Allen Allen X X X X X X O O X X X X O O Dickerson Dickerson X X X X X X X X O O X X O O Revised schedule satisfies requirements with consecutive Revised schedule satisfies requirements with consecutive days off for most employees days off for most employees
  • 41. Automated Scheduling Systems Staff Scheduling Schedule Bidding 17 17- -918 918 Schedule Bidding Schedule Optimization