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1
BUSINESS FAMILIARIZATION
REPORT ON INTERNSHIP
AT
WEBHEAY TECHNOLOGIES
BY
Abhinav Gaur 15MB3227
Arpan Roy 15MB3235
Badri Dharmateja 15MB3237
Abhilash kumar reddy 15MB3241
Galla Sudheer Kumar 15MB3246
III SEMESTERMBA
Guide
………………………………………
Business Familiarization Report of
Internship submitted to the University of
Mysore in partial fulfillment of the
requirements of III Semester MBA degree
Examinations – 2016
InternationalInstituteof Business Studies
Bangalore – 560 032
2
International Institute of Business Studies
Bangalore – 560 032
CERTIFICATE
This is to certify that this internship report on organizational study of Webheay
technologies is a bonafide study of
Abhinav Gaur
Arpan Roy
Abhilash kumar reddy
Badri Dharmateja
Galla Sudheer Kumar
Carried out under my guidance and supervision.
Place: Signature of the faculty
Date: Prof. Mohan Kumar
3
DECLARATION
We hereby declare that this Business Familiarization Report of Internship at Webheay
Technologies submitted in partial fulfillment of the requirement for III Semester MBA
Degree Examinations 2016 of University of Mysore through International Institute of
Business Studies, Bangalore is our original work and not submitted to any other university.
This work has been done under the supervision of Prof. MOHAN KUMAR
Place: Bangalore
Date:
Name of the Team Members Reg.No Signature
Abhinav Gaur 15MB3227
Arpan Roy 15MB3235
Badri Dharmateja 15MB3237
Abhilash Kumar Reddy 15MB3241
Galla Sudheer Kumar 15MB3246
4
ACKNOWLEDGEMENT
It gives me immense pleasure to express my indebtedness and deep sense of gratitude to my
supervisor and guide Prof. MOHAN KUMAR for his valuable and scholarly guidance. His
sympathetic and helpful attitude and motivation helped me to work on this dissertation.
I am extremely grateful to Dr. K. Ramadas, Director, IIBS Bangalore for having extended
his guidance during the course of this research project.
Abhinav Gaur
Arpan Roy
Abhilash kumar reddy
Badri Dharmateja
Galla Sudheer Kumar
5
CONTENTS
CHAPTER ITEMS PAGE NO.
ABSTRACT
7
1 INTRODUTION
8
1.1. INDUSTRY PROFILE
1.2. COMPANY PROFILE
1.3. PROJECT DESCRIPTION
2 LITERATURE SURVEY
14
2.1 EXISTING SYSTEM
2.1.1 PROPOSED SYSTEM
2.2 FEASIBILITY STUDY
2.3 TOOLS AND TECHNOLOGIES USED
2.4 HARDWARE AND SOFTWARE REQUIRMENT
3 SOFTWARE REQUIRMENTS SPECIFICATION
23
3.1 USERS
3.2 FUNCTIONAL REQUIRMENTS
3.3 NON FUNCTIONAL REQUIRMENT
4 SYSTEM DESIGN
29
4.1 SYSTEM PERSPECTIVE
4.2 CONTEXT DIAGRAM
5 DETAILED DESIGN
31
5.1 USE CASE DIAGRAM
5.2 SEQEUNCE DIAGRM
5.3 COLLABORATION DIAGRAM
5.4 ACTIVITY DIAGRAM
5.5 DATABASE DESIGN
6 IMPLEMENTATION
47
8 CONCLUSION
72
6
9 FINDINGS & SUGGESTIONS
73
10 BIBLOGRAPHY
74
7
ABSTRACT
This application provides an online platform for the users to book appointment with the doctors
who are available in nearby location, since the application is hosted in an online workspace it
makes it easy for the users to view the complete doctor’s profile and reviews about the doctor to
book appointments in prior on their phones or computers from their home or any other preferred
media, eliminating the need to visit the doctor’s place.
In the existing system people manually visit and search for the best medical services offered by
any doctors, ask for referrals to known people and it is difficult for them to schedule their work
according to the timings of the particular doctor.
To overcome the stated problems, we have designed and developed the proposed application in
such as way that enables user to manually search and visit for the best doctor nearby, ask for
referrals to known people and schedule their appointment date and time according to patient’s
availability.
The registered user will also be able to have their records maintained along with their medical
history and can share the same reports with the doctor and get consultation when in need so that it
makes it easy, both for doctors and users.
With the features such as 3d Virtual tour users would be able to closely pay attention about the
clinic and all the other features provided by doctor as well as the clinic. Google map's service
would help users to reach to the doctor with easy without having to worry about the location and
locality of the doctor.
With features such as doctor at home, The elderly, person staying alone or the seriously person
would be getting healed at home , rather than having to worry about how to reach to the doctor.
8
CHAPTER 1
INTRODUCTION
1.1 INDUSTRYPROFILE
1. Digital marketing is an umbrella term for the marketing of products or services using
digital technologies, mainly on the Internet, but also including mobile phones, display
advertising, and any other digital medium.
2. The way in which digital marketing has developed since the 1990s and 2000s has
changed the way brands and businesses utilize technology and digital marketing for their
marketing.[2] Digital marketing campaigns are becoming more prevalent as well as
efficient, as digital platforms are increasingly incorporated into marketing plans and
everyday life,[3]and as people use digital devices instead of going to physical shops.
3. Digital marketing such as search engine optimization (SEO), search engine
marketing (SEM), content marketing, influencer marketing, content automation,
campaign marketing, and e-commerce marketing, social media marketing, social
media optimization, e-mail direct marketing, display advertising, e–books, optical disks
and games, are becoming more and more common in our advancing technology. In fact,
this extends to non-Internet channels that provide digital media, such as mobile phones
(SMS and MMS), callback and on-hold mobile ring tones.
History
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The term digital marketing was first used in the 1990s,[7] but digital marketing has roots in the
mid-1980s when the Soft Ad Group, now Channel Net, developed advertising campaigns for
automobile companies, wherein people would send in reader reply cards found in magazines and
receive in return floppy disks that contained multimedia content promoting various cars and
offering free test drives.
Digital marketing became more sophisticated in the 2000s and the 2010s, the proliferation of
devices' capability access digital media at almost any given time has led to great growth of
digital advertising; statistics produced in 2012 and 2013 showed that digital marketing was still a
growing field.
Digital marketing is often referred to as 'online marketing', 'internet marketing' or 'web
marketing'. The term digital marketing has grown in popularity over time, particularly in certain
countries. In the USA, online marketing is still prevalent, in Italy is referred as web
marketing but in the UK and worldwide, digital marketing has become the most common term,
especially after the year 2013.
Digital media growth is estimated at 4.5 trillion online ads served annually with digital media
spend at 48% growth in 2010. An increasing portion of advertising stems from businesses
employing Online Behavioral Advertising (OBA) to tailor advertising for internet users, but
OBA raises concern of consumer privacy and data protection.
1.2 COMPANY PROFILE
Webheay Technologies is basically a Bangalore based software development outsourcing
company which thrives on delivering mind blasting solution to the client. Our Canvas includes E-
business, healthcare and media.
The strength of Webheay Technologies lies in its outsourcing model of project execution that
makes it possible for on time delivery of the most advanced and complicated software system and
its solution to the client. Supported by a talented pool of most experienced and professional
software engineers form the top most technical and research institute in the county. It offer you
dedicated service at all stage of the project right from the initial specification to the final delivery
and maintains, with a round of the clock support.
Founded in the year 2015 the company is currently operating in India, Japan and Oman.
Expertise in Web based application, Android application, ios application, Digital marketing and
customized software application.
ANDROID APPLICATION DEVELOPMENT
At Webheay Technologies we make sure to keep abreast of all the latest Android technologies and
offers our services across all phones and tab.
With approximately 75% of smart phone users being android. It's crucial that your application is
optimized for the hundred of varying device and screen size. We Love the Android platform and
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are functional about utilizing all its functionalities to create the highest quality custom-made
application to offer our services across all phone watches and tablets.
Android is the widely chosen platform for mobile application development. Which is been used
mostly by the smart phones and tablets. Android is a catalyst for business to launch a useful and
innovative mobile application. Our mobile application team of Android developers is very
knowledgeable with regards to their area of expertise and are very well verge to maintain balance
with the requirement.
IOS APPLICATION DEVELOPMENT
Being a leading edge technology, Webheay Technology is the right resource for providing you
with the best and amazing iPhone application as a part of our development service. Apple iPhone
has created wakes with its innovative interface and mind blowing features.
WEB DEVELOPMENT
Our company has eminent PHP team for smart and responsive web-site development, Our
experience in PHP uses latest technologies permit us to create a elegant, unique, customized
website.
OUR OTHER SERVICES
 Website Maintenance
 Fully Customized Software
 Google Street View
 Google ad Service
 Social Media Marketing
OUR CLIENTS
 HYATT
 UNO-IN
 SAMSUNG
 TEACHER'S ACADEMY
 INDIAN INSTITUTE OF TECHNOLOGY,HYDERABAD
 TECHNO
 ICLEAN
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COMPANY HIERARCHY:
1.3 PROJECT DESCRIPTION
Medictto is an online platform for booking appointments with Doctors. The proposed system aims
at providing the heath related services at finger tips by allowing the users to book an appointment
with the best Doctors around them. The proposed system can make huge impact on people's lives
as it enables solution for most critical thing i.e. health related problems in a easy and much
convenient manner. It allows the users of the portals to select the best Doctors and helps them view
the profile of the Doctors online. There are many features in the proposed system which are unique
and are public friendly.
The proposed system is completely based on Technology as it has the web-based application along
with Android and IOS application. The users can get benefit with this amazing services anytime
and anywhere. The proposed system strengthens the bonding and relationship between Doctors
and Patients as it enables the one-to-one care and gives the complete focus of Doctors individually.
The Proposed system is the connecting point for patients and their preferred Doctors by allowing
the patients to compare the Doctors by their consultation fee, their experience, their profile, their
location, their availability, their expertise, their clinic infrastructure etc. Hence this proposed
system can be considered as the best for every individual who would like to get the treatment from
the best and satisfied Doctors at their own convenient time. This can change the medical industry
standards and can make the huge impact on the existing system.
12
The proposed system does not just connect the Doctors and Patients but also connects the
Hospitals, Labs and Clinics with Patients as it gives the option of selecting or booking appointment
with all of the above. The system also shows the virtual tour of the infrastructure of the clinics and
hospital to all the users in order to update the patient about the hygiene of the places.
The proposed systemequally helps its vendors i,e. Doctors to update the following details via
the Doctor's App or Doctor's portal:
*Update Time Slots
* Accept the bookings from the patients
* Update the medical reports in their web-based portal
* View the patient list
* View the Bookings well in advance.
The proposed system for its users (patients) include the following features:
*Medicine Reminder (reminds to take the important medicines on time)
* Upload their necessary medical reports
* Book appointments with Doctors, clinics, Hospitals, labs etc.
* Can view Doctors list by location and Specialization
* Can compare the consultation charges of the available Doctors
* Can view the expertise of the Doctors or the services of the Hospital
* Can view Doctor's profile
* Registered users can write the reviews about the Doctors and non-registered users can read the
reviews
* Can see the 3D walk through of the property
* Can cancel and reschedule the appointments
* Can receive the updates and notifications about their orders or bookings
The proposed system for Hospitals and Labs include the following features:
* Can manage the timeslots of the Doctors
* Can accept the bookings
* Can assign the Doctors to the patients
* Can check for the future bookings
13
* Can track the order history
* Can share the updates on the website about their Hospital or labs
* Can showcase the consultation fee and service fee for lab services
* Can access the patients profile
* Can manage Hospital or lab's profile
14
CHAPTER 2
LITERATURE SURVEY
It's been said by so many people that “Health is Wealth “, By health we just not mean the absence
of physical problems, but it’s a state of complete mental, physical and social well-being. The loss
of health is enough to screw our happiness.
Doctor being a so important part of our day to day life , we need them more often than not , We
are indeed so dependent to them that we talk, walk and dance Doctor.
According to the survey carried out by AIMS "the way the population of India is increasing , the
major problem we will be fetching in near time is shortage of Good Doctors". Number of Doctors
available in Karnataka as if now are 40000 , which is 1 Doctor per 100 people , which is relevantly
better comparing to the situation in rest of India. But these many Doctors won't be enough to fulfill
the needs of patient which is going to be ahead of them in 10 years from now.
At the very early stage of research we paid visit to so many Doctor’s , clinic and their respective
patients and customer in order to cater the problems they face in their day to day life along with
their advice what need to be done , or the changes they would like to have when it comes to their
professional life and appointment booking and so on. So that we can come up with something
which can make the life better not just for the Doctor but also of their patients .Ex The basic
problem faced by most of the patients where shortage of Good and Specialist Doctor’s. And the
basic reason being very few no of quality medical colleges ,huge course duration and on top of
that course expenditure which private colleges asked for in order to cater the medical as well as
instrumental requirement of medical student. Even after finishing off their medical they are not
specialist to a particular genre and for getting their specialization done they further have to spend
lakh’s of money together along with it they will be losing their precious time as well.
Till day there is no association of Doctors available in Karnataka which can cater the requirement
of Doctors and let the world know about the condition of current Doctors in Karnataka. So looking
into the condition of current medical situation we at Webheay came into the rescue and planned
out do to something which was never done or thought of before.
15
2.1 EXISTING SYSTEM
WAITING TIME
The term waiting usually refers to the time from booking till the patient is being served by the
Doctor. In the current existing system basically lacking behind in that . The time spam from
booking of appointment till the time the patient is being served is too much.
UNAVAILABILITY OF DOCTOR ON TIME
In the current Doctor booking system , though the user can book the appointment but it doesn’t
ensure any guaranty. The reason being the Doctor may not be keeping well on the given day or
due to some personal issue he may fell to serve the patient on the given day and the patient may
have to wait for further more day and take another appointment and have to wait till the other day.
Human health is so sensitive it can't wait for so long and he may end up getting some serious health
issue.
NO DOCTOR SERVICE AT HOME
Till time there is no application offering Doctor’s at your home step. According to survey carried
out by the AIMS patients recover well when they are treated at home. So there is no need to go
and visit a Doctor or hospital and get a feel of home when you can indeed be at home and get
healed.
BOOKING OF HOSPITAL
Hospital is very important and integral part of medical care, any one of us may need it any time.
so why not make it's available at any time they need.
When it Comes to maternity cases a mother may need at any time. And a medical help not received
on time often leads to the death of baby or sometime of mother as well. And there is nothing more
precious than life so why not safe a life and be a part of such generous cause.
MEDICINE REMINDER
We human beings are very much tend to forget things, we are so well exhausted in our day to day
life that we sometimes we may forget to take our medicine, life being so precious. It's very
significant to have it on time without further delay or skip, so why not make something which can
remind us about our medicine or any stuff for that matter.
16
2.1.1 PROPOSED SYSTEM
SEARCH FOR THE BEST DOCTOR NEARBY
With Medictto you can search for the best Doctor’s available nearby to you. In this busy world all
of us are so busy in our day to day life that we barely gets a time to know our neighbor leave about
knowing our locality well. That’s were Medictto comes into picture it enables you to know the
Doctor’s of your surrounding along with their profile with brief info about their education ,
specialization , experience and the reviews of their patients and rating so with all these info under
your belt would petty much help you to find the Doctor of your wish and healed by the best into
your locality.
NO MORE WAITING FOR DOCTOR
The proposed idea of our named application Medicitto is to design a app in such a way that allows
you to be served by the Doctor on time. Which will help people to be served and healed at a early
stage. Medical diagnosis at an early stage reduces the chances of being affected by some serious
disease by 70 %.
DOCTOR AT HOME
Survey carried out at an early stage suggest that patient get healed faster and better when are given
the homely kind of atmosphere that’s what is been done by most of the hospitals these days , but
there is so much of difference among the term being at home and being given the homely
atmosphere . so now get ready to be served at your home and have a quicker recovery .
With Medictto you can ask your Doctor for some of the toolkit you may wish to have or may need
during or throughout your course.
3D VIRTUAL TOUR
`3d virtual tour is latest technology implemented by Google which features you with Full screen
360-degree panoramas of iconic destinations around the Clinic. The full screen 360-degree
image makes you virtually travel to some of the most beautiful features of the hospital and clinic
you have thought of visiting and the power to have a look from 360 degree leverage you the with
feeling of standing right after the place. Which was never felt before.
MEDICINE REMINDER
All the dear mom’s and their lovely children's now need not to be worried about the each other
when it comes to medicine because with Medictto you would be hiring a assistant for that purpose
who would remind you about your medicine on time along with their respective pictures and it all
will be done taking less memory of your precious mobile and no data charges . so brace yourself
for a new era of the way we booked or have used a mobile app for booking such services before.
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GOOGLE MAPS
With a goggle map enabled Medictto now you can reach out for your desired Doctors with ease ,
The goggle map would be assisting you with the all the map kind of things and would guide you
through your entire journey to a very new place with so much ease which was never done before.
GOOGLE CLOUD MESSAGING
GCM is a latest technology developed by goggle which serves as a intermediate between client
application and server which in term reduce the burden of user to check out for the update or any
kind of improvement done to it . It will not just save the users effort but also intern lead to the
proper utilization of client device such as ram, battery and precious data packs. So whenever any
changes are made to the app users get notified through a message.
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2.2 FEASIBILITY STUDY
The feasibility study has a major role to play when it comes to analysis of system. In very early
stages of Software development phase , It's of very much important to check whether the proposed
system is feasible or not. There are 4 major aspects which we have to keep in mind while checking
for feasibility.
In this technology driven society, where people are so emotionally driven by technology that right
from waking up with mobile's alarm to setting up alarm at night we all are very much enclosed by
mobile phones. With less no of physical activities and more no of unhealthy food we are very
much prone of new and different kind of medical diseases .
The current climate in healthcare technology demands more efficiency and patients’ satisfaction
in day to day medical care. The numbers of missed and delayed appointment caused not only
unnecessary waste of patient time but have caused a major problem for healthcare institutions in
recent times to medical institution such as (AIMS),(KIMS) are so many other. Hence, there is need
to integrated healthcare system to intercede and provide relentless care for inpatients and
outpatients. Therefore, an easily accessible appointment booking application lies as the
intersection of providing efficient and timely access health sector . Outpatient online booking of
appointment is a subject of great interest of hospitals and medical institutions.
The research on online appointment booking and scheduling of Doctor has a long history, which
started with the origin of smart phones in India, The accessibility of smart phone to masses has
made us think in that way. Starting with the research carried out by the student of the prestigious
Manipal Hospital, Bangalore (2010). Their most famous result is the so-called Manipal Hospital
appointment schedule, which states that patients should planned their appointment with the Doctor
at list one week prior and should arrive on time else once the appointment is missed he again have
to take an appointment which may be of a date later one week from the day he is taking
appointment .and the patients wasn't enabled to have a appointment time and date of his own wish,
as a result to that the patient arrives at the start of the day, and spent whole his day waiting for his
appointment because of the fear of not loosing up his appointment with the Doctor.
The feasibility of a project is again further classified into few more sector which includes
OPERATIONAL FEASIBILITY
The end users of our application Medictto would Patient , Hospital staff and Doctors who would
like to get them self enrolled with us to feel more engaged and busy patient schedule at work .
Access to our users have been made much easier by enabling the social log-in option i.e. face book
log-in and Google log-in. users will be also able to search for the Doctor nearby to him or to the
Doctor of his own wish ,based on specialization. The proposed system would do the ranking of the
Doctors based on the reviews and feedback of the patients for easy access to the best Doctors out
of the list of Doctors.
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TECHNICAL FEASIBILITY
An independent application of Medictto is particularly dedicated to the end users such as patients
, where he would be sign in to search the Doctor based on his specialization, take an appointment
with the Doctor based on his own time convenience. The Doctor's App developed would mainly
help the Doctors to manage appointments of their patients, view the past medical history if they
are repeated patients and also manage their timeslots accordingly to their availability to make it
easier for patients and enable them to book the appointments at their convenient available timeslot.
The proposed system uses most of the available technique and technologies to build it hence
making it more technically feasible and also by using the simple logics in the development of the
project it makes it technical feasible for the developers who would be working on the project in
future.
SCHEDULE FEASIBILITY
The official deadline to finish this project is by the end of six semester of MCA 2016 (May
23rd, 2016). Which is roughly three months from the time i have been handed over this
project. First, thing which we have done right after given this project is to buy the domain name
specific to the project because its take few times and a good domain name is not always
available. The second thing which stuck in to my mind was to find the minimal solution of the
problem keeping all the disadvantages of the existing system, and making a cool app which can
assist and liked by the people of all ages. Before the start of project we have prepared Gantt
Chart and divided the work flow according to that.
ECONOMIC FEASIBILITY
I being a full stack developer of the proposed project "Medictto" , have always tried to built this
app from scratch using the minimal cost for development , so have always chosen or went after
software's which are either available for free or are available at the minimal cost comparing to
other. When it comes for the selection of IDE which is (Integrated Development Tool ) the
obvious choice has to be Android Studio not because its free but also recommended and
supported by goggle the IT Giant. Moreover when it comes to using the API and all we gets
easy, fast and vast API support. When it comes to the testing tool which is basically a android
mobile phone running the latest google support and updates.
20
2.3 TOOLS AND TECHNOLOGIES USED
Each project is unique in its own terms based in the problem that arises, the priorities in which
resources are assigned and the environment in which it operates. So how come we can expect the
same generalized solution and technologies for its solution. As a project Developer we should
always eye for a better , precise and optimal solution of the problem and get a hands on experience
with the all the latest technologies and tools coming up each passing day.
Given below are the tools used:
ANDROID STUDIO
MEET THE ANDROID STUDIO
Android Studio is a IDE for Android application development. Its developed and announced by
Google on May 16, 2013, Its maintained and recommend by Google to all the android developer.
 A fast feature-rich emulator for less tedious work load
 A simplified and user friendly environment where you can develop all Android devices
 Instant Run to reflect changes without being to build a apk
 Easy import and integration of existing code from eclipse ,Git-hub and so many other site.
 Easy support to 3rd party library
NOTEPAD ++
MEET THE NOTEPAD++
Notepad++ is a texteditor,It'sa program related to wordprocessorbut it doesn'tperformspecial
amplify.
 Special featuresof Notepad++issuchas:
 Creatingsimple textdocument.
 Multi-tasking/editbatchfilesetc.
21
The various technologies we have used during the development and deployment of this application
are as follows:
JAVA
MEET THE JAVA
This is a "object-oriented programming language and computing platform developed by Sun
Microsystems in the Year 1995". With not having java installed many appliance, application and
web portal won't work, and more are more such application and website's are getting hosted every
day by day. It's fast, straight forward, protected, and robust. From application to datacenters,
gaming console to superfast computers, Mobile phones to web, Java is almost everywhere!
VOLLEY LIBRARY
MEET THE VOLLEY LIBRARY
The Volley has several advantages over the traditional way of networking in android which is
Asynctask.
Volley Library offers the following benefits over the traditional AsyncTask few of them are as
follows:
 Volley Automats scheduling of network requests and enables us with multiple network
connection
 Volley manages disk and memory response caching with standard HTTP which helps them
loading data faster over traditional AsyncTask.
 With Volley now we can prioritize our request, and it needed we can even cancel them.
 Volley enables us with multiple request type , so now we can make different kind of request
based on the type of data we want to retrieve over the internet.
22
2.4 HARDWARE AND SOFTWARE REQUIRMENT
HARDWARE REQUIREMENT
 Processor : Intel® Core™ i3 or above.
 Hard Disk : 160 GB or above.
 RAM : 2 GB Min , 8GB recommended.
 Display : Any TFT monitor or higher.
 Keyboard : Any with minimum required keys.
SOFTWARE REQUIREMENT
 Operation System : Microsoft® Windows® 7/8/10(32- or 64 bit)
 Business Logic : JDK 8,php,xml,json.
 Database : Sql Lite, MySql.
 Environment : Android Studio.
23
CHAPTER 3
SOFTWARE REQUIRMENTS SPECIFICATION
It is a detailed information of a software system to be developed. It involves complete description
about the system and the way it is expected to perform. It's further classified into two types
1)Functional Requirements.
2)Non Functional Requirement.
It also includes set of use cases and describes user interaction with the software system which
must be provided.
It establishes an agreement between app users and administrator of the project, It specifies what
the application must do and what it should not. Software requirements specification permits a
adhered to requirement about a project before design can begin which later helps user for later
redesign. SRS must also provide a practical idea of what can be achieved, a basis idea about
estimating product, cost of development , risks, and different schedules associated with it.
Medictto is designed and developed for prepared for health sector .With the help of our
application all the various department and aspects of health sector such as doctors, hospital and
Patients can be assisted with the most precious and optimal solution for all the current problem
faced by them. It can easily help the user by manage and maintain the report and record of each
and every associated with it . This application is a good way of arranging the appointments, and
managing the person details in the most efficient way.
Let's have a close look at the various factor associated with software requirement specification in
details in the very next page
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3.1 USERS
Indeed “users ” are one of the main inputs to understand how the application is been used by them
and how it can help people in their day to day life in irrigation of the problems they are facing, and
what kind of user experience they like the most , Users are basically the one the app is being made
for and the success of it is highly dependent on them.
All the different users closely associated with the projects Medictto are as follows:
ADMIN
 Admin will have all the accessibility in this application.
 Can add the doctors with their profile details.
 Admin can add hospitals.
 Can monitor doctor and hospital activities.
 Can approve privileges for doctors along with hospitals.
 Monitoring and managing geographical details.
 Manage all the virtual tours of clinics/hospitals.
 SEO (Search Engine Optimization).
 Can manage session of doctors and timings.
DOCTOR
 Doctors can monitor patient booking.
 Maintain records of patient details.
 Chat between doctors.
 Transferring of suggestions.
 Approve appointments.
25
APP USER
 Can book search for the doctor based on their location.
 Can book search for the doctors based on their specialization
 Can get medical reports.
 Will be assisted with geographical location of the doctor over goggle map.
 Will be getting all the latest updates and happenings about the app with the help of goggle
cloud messaging.
 Can be healed at home by opting for a home medical treatment.
 Can use this app as a source of medicine reminder as well.
 User can opt for the doctor based on the hospital of their own wish.
 Can get reminders messages about appointment and all the associated stuffs via sms and
email.
HOSPITAL
 Can add the doctors with their profile details.
 Can allocate time slots for doctors.
 Can add the status about doctor's availability.
 Can add the visiting charges or doctor fee.
 Can maintain doctors profile.
 Can maintain users profile based on the doctor's visit.
 Allocation of doctor's to the patient in terms of emergency.
 Can provide users with the 3d Virtual tour of their hospital.
26
3.2 FUNCTIONAL REQUIRMENTS
It's specification that states about application’s functional requirements. Functional requirement
enables us in fulfilling the requirement specified during the system requirement specification
phase. The application developer agrees to provide the same functionality specified by the client
during the requirement specification phase. The end-user in tern agrees to accept the developed
product if it meets all the functionality specified during the requirement specification phase.
Functional requirements also deal with what the system should do or service which it should
provide to the end user. They also include description about the required functionality , outlines
about the associated reports or online queries about it, along with it also provides details about
the data to be held in the system.
Functional requirement is where the application meets requirements. That's the reason why
Functional requirement is called as the central document of application development phase.
Functional Requirement is used for various purpose some of them are as follows:
 It's a very essential key for Design and development of the project.
 It helps us in evaluating the application throughout the development the life cycle of the
project.
 It's a very essential tool which guides the process of project development and the success of
any project is highly dependents on it.
The Functional Requirement posses certain characteristics few of them are as given below:
 It specifies that the mentioned application provides value to the State in terms of organizational
as well as operational objectives processes for at least 3yrs.
 It contains a complete set of requirements needed for the application. Which irrigates the
problem of anyone's anymore assumption
27
Medictto's functionalities are as given below
 Purposed system lets user search for the doctor based on location.
 It also lets user search and select doctor based on specialization.
 3d virtual tour which is a special feature of our app lets user experience a unique view and
look of the clinic and hospital which was never felt before.
 Login with social plug-in such as goggle and facebook allows you to have a easier, faster, and
more reliable way of login into our app.
 With features like One time Password(OTP) while booking up the appointment authentication
of the user can be easily done. Which will further degree the chances of fake or robotic
complaint being book.
 It also allows user to view the doctors profile, their charges , reviews of other about the doctor.
 Our app is a goggle map enabled one which guides users with the geographical address of the
doctor in the most technically advanced and easier way.
 You can also make comments about the doctor and he would get back to you as soon as
possible.
 GCM lets you keep track about the latest happening about the project and reduce your work of
having a manual check about the app.
 Medictto also enables you to have a look at the various services offered by the doctor.
 Medictto lets you book the appointment with the doctor based on your time and day
convenience.
 With the special feature like heal at home , now you can also get your treatment done at home,
Just fix a appointment with the doctor and he will be there at your door step at no time.
 Medicine reminder lets you have your medicine on time.
 You can manage your personal info online.
 You can also share your medical details at various sharing platform and lets other's be a part
of your happiness.
 Now you can also have a appointment with the doctor based on the hospital of your choice.
 You can view the availability of the doctor.
 Having the online details about all the patients , now the problem of missing appointment and
waste of user's precious time can be diminish.
With all such cool, helpful and user friendly functionality Medictto is a must have app for all your
doctor related stuff.
28
3.3 NON FUNCTIONAL REQUIRMENT
It denotes about the attributes such as performance levels, security, as well as the various aspects
namely usability ,reliability, availability and so on. habitually , requirement definition gets
wrapped up in the way the application is expected to function and various fields attached to it.
When Non functional Requirements are not addressed properly with keeping all details in mind,
seemingly application fails to function the way it's expected to and which intern may lead to the
insets of our end users and we may need to start the development one more time from the scratch.
Few of the Non Functional Requirement of our application Medictto is as fellow:
USABILITY REQUIREMENTS
The application Medictto empower end users to book an appointments with the doctor of their choice
at ease, at the time convince of their own wish and a well manage time schedule helps user as well as
the doctor to manage the appointment very well and efficiently.
RELIABILITY AND UP-TIME REQUIREMENTS
Reliability is a major concern when it comes to the success of an application ,The application has to
be a reliable one when it comes to get the user to our application and let them store and share their
personal info stored with us . For the purpose of sending the data over the server we are taking use of
HTTPS which is the most secure kind of Http protocol. Any reliability kind of issue won't take place
during the lifecycle of our application .Every single data can be accessedand viewed soon after storing
the data. Our application Medictto would ensure at least 99% up hosting during Web hosting sites.
EASY UPDATES
Ease of updating and prone of changes are very key aspects of any software development phase
,Making any changes or up gradation will not take much of our time , because of our easy
development plan and in-depth knowledge about the concept. With the easy of hosting an
application over goggle play store now you can easily submit your app and get the updated version
of the app available at goggle play in few time.
PERFORMANCE AND SCALABILITY
Named project Medictto can be used by doctors, their patients and the hospital with which doctors
are associated with. When it comes to the performance of the app being a web service enabled
mobile application its very much light in nature and for the purpose of a faster and a less data
consumption of mobile data we have taken use of the volley library which uses the cache for the
purpose of storing data for the faster and easier data access. This application is very much scalable
in nature and its prone to any kind of scalable changes which is a boon for our app users we would
be adding more and more features, city and chat facility with the doctors which will help users to
get minor issue resolved by the doctor in a way which was never felt before.
29
CHAPTER 4
SYSTEM DESIGN
4.1 SYSTEM PERSPECTIVE
Life is full of problem, isn't? All of us have tried to outfit certain problem just to find the solution
of it. Solution to a problem is never as easy as we thought at very first place. This planet is very
complicated and there is never a sole cause to any of the problem existing.
System perspective keeps track of all these complicated problem by back fire or by looking into
all the possible factors which may contribute to the problem and importantly, Relationship
between all these.
We can't generalize system components and their relationship to be
physically present objects. Each of us are a part of a large system universe but things like
relationships, emotion, moral and others equally plays a very vital role in terms of the behavior of
the system.
 Booking a doctor is always a tedious thing to do , the reason being the unavailability of the
doctor at patients convince , along with the feasibility of the doctor from the clients place,
Health being a very integral, important, precious and unrecoverable thing people have to
sacrifice or suffer with their day to day activities just to full fill one.
 The increase no of miss appointment with the doctor is a big headache for the doctor and it's
also resulting into a problem for patients who are in serious need of it , but are not able to book
an appointment with the doctor because already all the time slots are been booked.
 With number of doctor increasing day by day it's very hard to make a choice about the doctor
to go with. Lack of prerequisite about the doctor we end up lending a appointment with
someone who is not good enough for that which make us suffer more indeed.
 The tedious work of maintaining a record manually sometime leads to a accidental lose of data
which can't be recovered and all the personal and appointment details of a long run is often
lost. The manual work also lead to its day to day calculation and maintains of the record on
daily basic on several files. As we human beings are prone of mistake, We may end up making
a mistake which may lead to a loss of life.
 With lack of personal details about the patient and doctor often leads to a communication gap
among them which sometime leads to a slower recovery due to some hesitation issue.
30
 With the humongous increase of smart phone and easy accessibility of internet to masses has
made us think and design an application which can irrigates the existing problems and let
people be blessed with the best medical health care possible.
4.2 CONTEXT DIAGRAM
The term Context Diagram is also known as "Context-Level Data-Flow Diagram". Which usually
depict about the application under construction as a individual high-level process and later
displays the relationship system has with different exterior entities such as operational,
organizational.
ONLINE DOCTOR
BOOKING SYSTEM
PATIENT
ONLINE SCHEDULER
DOCTOR
CLINIC STAFF
SCHEDULE
APPOINTMENT
PREFERED
SCHEDULAR
SCHEDULE
NOTIFICATION
SCHEDULE
SELECTION
REGISTERED PATIENT
APPROVED
SCHEDULE
AVAILABLE
SCHEDULE
SCHEDULE
NOTIFICATION
31
CHAPTER 5
DETAILED DESIGN
5.1 USE CASE DIAGRAM
Use case diagram helps us in identifying various types of users who are going to use the system
and the use cases will be often accompanied with various other kind of diagrams as well.
Let's have a closer look at various use case diagram associated with our project to know it better:
Fig 5.1.1 This is an Use Case diagram for User
32
Fig 5.1.2 This is an Use Case diagram for Doctor
33
Fig 5.1.3 This Use Case diagram is about clinic
34
Fig 5.1.4 This Use Case Diagram is for Admin
35
5.2 SEQEUNCE DIAGRM
The sequence diagram can be termed as a interaction diagram which shows the various ways how
the objects will be operating with each another along with the order in which they would be. The
sequence diagram depicts the object involved and arranged one after another.
The sequence diagram represented as a parallel vertical line. Various processes or the objects that
live one after the another, The horizontal arrows, denotes the messages transferred between them.
based on their occurrence.
Following are the Sequence diagrams used in our project:
Fig 5.2.1 This sequence diagram is for User Registration
36
Fig 5.2.2 This sequence diagram is for User Login
37
Fig 5.2.3 This sequence diagram is for Online Doctor's Appointment Booking
38
Fig 5.2.4 This sequence diagram for Clinic
39
5.3 COLLABORATION DIAGRAM
The collaboration diagram is a visual representation that defines how different software objects
interact among each other inside it's architecture. It also tells us about how users can be benefited
from this. The collaboration diagram usually comes in terms of a visual chart which is similar to
flow-chart. It gives a glimpse of how individual software complements leads to a much bigger
system.
Given below are few of the collaboration diagrams used in the proposed project:
Fig 5.3.1 This Collaboration diagram is for UserLogin
40
Fig 5.3.2 This Collaboration diagram is for Clinic
41
5.4 ACTIVITY DIAGRAM
The activity diagram is a graphical representation of workflow and various step to step action with
support such as choice, emphasis and suitability. The UML diagram are proposed model for both
organizational and computational operation.
Following are some of the activity diagrams presented in proposed project:
Fig 5.4.1 Above activity diagram is about User
42
Fig 5.4.2 The above Activity diagram is about Doctor
43
Fig 5.4.3 The Activity Diagram for Clinic
44
Fig 5.4.4 Activity diagram about Admin
45
5.5 DATABASE DESIGN
The database design is a series of action which produces a brief information about data model
about database. This holds all the logical and physical needs about the design choices as well as
about physical storage specification to hatch a design in database design. which then can be taken
into consideration while creating database. A perfectly qualified attributed data-model holds
detailed attribute about each and every entity.
Few of the database diagram used in the specified projects are as follows:
Fig 5.5.1 E-R Diagram For Admin
46
Fig 5.5.2 E-R Diagram for Clinic
47
CHAPTER 6
IMPLEMENTATION
6.1 SCREEN SHOTS
Fig 6.1.1 Snapshot of Splash Screen
48
Fig 6.1.2 Snapshot of Registration Activity
49
Fig 6.1.3 Snapshot of Registration Using Google+
50
Fig 6.1.4 Snapshot of Main Activity
51
Fig 6.1.5 Snapshot of Doctor's List
52
Fig 6.1.6 Snapshot of Doctor's Details
53
Fig 6.1.7 Snapshot about Clinic's Virtual Tour
54
Fig 6.1.8 Snapshot of User's Appointment
55
Fig 6.1.9 Snapshot of Doctor's Review
56
Fig 6.1.10 Snapshot of User's Setting About Appointment
57
Fig 6.1.11 Snapshot of About Medictto Activity
58
Fig 6.1.12 Snapshot of Navigational Drawer
59
Fig 6.1.13 Snapshot of Setting Medicine Reminder
60
Fig 6.1.14 Snapshot of Setting Up Reminder Alarm
61
Fig 6.1.15 Snapshot of Medicine Reminder Alarm
62
CHAPTER 7
SOFTWARE TESTING
This is a course of action which execute and evaluate a software with objective of finding error
and bugs it an application. It's also a process of validating, authenticating and confirmation
about a software:
 It also leads to the organizational as well as operational requirements that was guided, during
its design and development phase.
 The application is working the way it was expected to behave.
 Software application Can be carry out and put into effect.
To reduce the complexity of an testing process we can further divide into them into following
category:
 Process: Testing is a step by step procedure than individual action.
 Life Cycle: This is a continuous action that appears during the development phase and each
and every module's developed must be tested based on its functionality and user acceptance.
 Static Testing: Static Testing is very much important part of our testing life cycle as it test
,find bugs and defects without having to execute the code. This is carried out all the while
during authentication and acceptance. It comprise judgment about documents such as code as
well as static breakdown. It is very efficient and optimized way of testing and diminishing the
bugs. Such as reviewing, inspection, walkthrough, etc.
INTEGRATION TESTING FOR MEDICTTO
 Integration testing is a very essential phase of software testing it is a process of bringing
together individually developed parts of the application into single application. Individually
developed and tested modules are now integrated and tested as a full system. In this phase
usually we come across different kind of problems such as different package name and machine
compatibility which is because of different machine will have different sha1 key and we need
to generate them one more time with the integrated system for the final time. The different
types of api key generated once again while integrating are google api for map, google api for
gcm ,goggle api for goggle+ login and facebook api key for enabling facebook plug-in for
signup.
63
FUNCTIONAL TESTING FOR MEDICTTO
 Functional testing is a practice of testing the application to make sure that it is take care
of the specified functionality .Its prime focuses is on the output of the application. Output
is always dependent on the input and we prepare a list of input and output associated with
it and operation.
 In this phase our dedicated testing team had made sure to test all the functionality of it
keeping every details of it in mind.
TESTING FOR REGISTRATION PAGE
64
TESTING FOR LOGIN PAGE
65
TESTING FOR NON EXISTING USER
66
TESTING FOR OTP
67
CUSTOMER PERCEPTION
Name.....................
Dharma
Kasif ahmed
Vaishali tiwari
Diksha prasad
Kamini singh
Pankaj agarwal
Kalyan reddy
Nagarjun Dande
Sunny manikanta
Jodha akber
G.RAJASEKHAR REDDY
Andhavarapu devi aditya vara prasad
kotapati
sidhu
Naga sudheer
lalit singh
Occupation.................
Student
student
Empolee
MBA
Businessman
68
Contact information
814363175
9964014754
9981730761
8509253922
9108412592
7829606232
9704273812
9066079035
9515554355
9705803289
8500537651
9235658823
7353345102
8500976720
8892694135
7058325688
How far do you know about digital media marketing?
18.8%37.5%43.8%
6 Months 7
1 Year 6
2 Years 3
More than 2 Years 0
6 Months 7 43.8%
69
1 Year 6 37.5%
2 Years 3 18.8%
More than 2 Years 0 0%
How important are social media accounts such as Facebook, Linked-In, Twitter etc. for
you?
53.3%40%
Not important (don’t use at all) 1
Important (use frequently for personal use) 6
Very important (use frequently to manage my personal and professional network) 8
Critical (use for my business on a daily basis, as it is an important marketing tool) 0
Not important (don’t use at all) 1 6.7%
Important (use frequently for personal use) 6 40%
Very important (use frequently to manage my personal and professional network) 8 53.3%
Critical (use for my business on a daily basis, as it is an important marketing tool) 0 0%
How important are online platforms for shopping, banking, trading, betting etc. for you?
43.8%50%
Not important (don’t use at all) 1
Important (use regularly and have some financial value associated with these accounts) 8
Very important (use regularly to manage my finances, shopping, investments, etc) 7
Critical (they are integral part of my online activities and/or business) 0
Not important (don’t use at all) 1 6.3%
Important (use regularly and have some financial value associated with these accounts) 8 50%
Very important (use regularly to manage my finances, shopping, investments, etc) 7 43.8%
Critical (they are integral part of my online activities and/or business) 0 0%
70
How important are photo sharing platforms, such as Picasa, Flickr, Instagram and
others for you?
25%62.5%
Not important (don’t own any of them) 1
Important (own some of them) 10
Very important (own most of them and these accounts have high emotional and financial value for me) 4
Critical (own most of them, they are part of my identity and/or business) 1
Not important (don’t own any of them) 1 6.3%
Important (own some of them) 1
0
62.5
%
Very important (own most of them and these accounts have high emotional and financial
value for me)
4 25%
Critical (own most of them, they are part of my identity and/or business) 1 6.3%
How important is it for you to preserve important documents, such as legal, property
papers, etc. for you?
25%50%
Not important (don’t own any of them) 2
Important (I take photocopies and store them neatly in the cabinet) 8
Very important (store them in digitized format on external hard disks to protect) 4
Critical (physical and digital copies stored in safe locations such as bank locker) 2
Not important (don’t own any of them) 2 12.5%
Important (I take photocopies and store them neatly in the cabinet) 8 50%
Very important (store them in digitized format on external hard disks to protect) 4 25%
Critical (physical and digital copies stored in safe locations such as bank locker) 2 12.5%
How important are virtual currencies (such as BitCoin, Linden, LiteCoin) or online
wallets such as PayPal for you?
43.8%43.8%
71
Not important (don’t have any of those) 1
Important (have some of those virtual currencies or e-wallets) 7
Very important (use virtual currencies or e-wallets as part of my online activities) 1
Critical (they are critical part of my business or identity with substantial financial values) 7
Not important (don’t have any of those) 1 6.3%
Important (have some of those virtual currencies or e-wallets) 7 43.8%
Very important (use virtual currencies or e-wallets as part of my online activities) 1 6.3%
Critical (they are critical part of my business or identity with substantial financial values) 7 43.8%
Have you thought about preserving or transferring the information or digital assets
mentioned above to your family or friends when needed (critical illness or when you are
not around to give them this information)?
100%
Yes 16
No 0
Yes 16 100%
No 0 0%
What actions have you taken to ensure that important information about your life or
digital identity is transferred to right people after you pass away or become critically ill?
I will consider digital identity can be safer to transfer an important person after me through his bio metric
link with my documentation
No need
If there was a one-stop service that allowed you to store, access and update anywhere
anytime, manage and transfer all your digital assets or important information to your
family/friends when needed, and in turn allowed you to plan well for the future, how
likely are you to use it?
40%53.3%
Very likely 8
72
Likely 6
Neither likely or unlikely 0
Unlikely 0
Very unlikely 1
Very likely 8 53.3%
Likely 6 40%
Neither likely or unlikely 0 0%
Unlikely 0 0%
Very unlikely 1 6.7%
If a bank or insurance company or any other trusted entity such as law firms provided
this service as part of their offering, How likely are you to use it?
18.8%75%
Very likely 1
Likely 12
Neither likely or unlikely 3
Unlikely 0
Very unlikely 0
Very likely 1 6.3%
Likely 12 75%
Neither likely or unlikely 3 18.8%
Unlikely 0 0%
Very unlikely 0 0%
What would you be looking for in such a platform / service?
Cloud services with E-Marketing platform
Shopping
73
SEO
SEM
Digital studio manager
Number of daily responses
05101520
Nov 17, 2016 0
Nov 18, 2016 16
Date Count
November 18, 2016 16
CHAPTER 8
CONCLUSION
 With the successful completion and development of the project Medictto we were able to meet
the requirement specification lead during the very start of the project. With our android
application Medictto our end-users are successfully able to search, find, book an appointment
and reach to them in the most appropriate and easier way than ever. They are getting reminded
about their schedule appointment with the doctor along with appointment number , doctor
name, time slot chosen along with the consultation fee just before their appointment date.
 With our special features medicine reminder now people are taking their medicine on time
irrespective of their busy hectic work schedule people with memory problem or lesser
knowledge are getting reminded about their medicine along with its picture so that they can
take their proper medicine on time and get healed soon.
 With the reminder message and a quick view is helping to reduce the number of missed
appointment or appointment delays.
 With the feature such as OTP while booking and appointment with the doctor the number of
no-show up for appointment is helping the clinic and hospital which is indeed making good
use of doctors precious time getting used in visiting patients which are in serious need of it.
 Our application is enabling medical clinic and patients to computerizing their work which
intern irrigates the manual effort and errors. Which is a great improvement over the traditional
manual process.
74
 By computerizing all the manual work there is a great improvement as far as the processing
time is concern.
 Our application takes care of most of the requirements of an average user and clinic and it
provides easy and effective storage of data.
 With so many specialist and experienced doctors getting associated with us. Which shows the
success of our application, which is a prove that we have stick to our requirements and
were able to meet the needs which users were looking for since so long.
 Medictto lets you Get the Best world class doctor and medical care services from most skilled
and certified professionals of the city at your home.
CHAPTER 9
FINDINGS & SUGGESTIONS:
Proposed system Medictto is been design and developed in such as way that abolish all the current
problem faced by the patient and doctor with the help of latest tool and technologies , But there
are certain areas which are prone of certain changes which will be making in recent days to come.
Few of the future enhancement which users will be benefiting in recent times are as follows
 Now Medictto is available either in a form of a website or an android application , In near
future we are going to make an iOS application of it, so that we can reach to the maximum no
of person. and most number of people can be benefited from it.
 Medictto for the first few starting month would be in operation in Bangalore , which would
later be expanded to pan India.
 In near future Medictto users would be search for ambulance and can book it based on their
own convenience.
 E-consultancy with the doctors is something the users would be benefiting in days to come.
 In future our Medictto user would be able to purchase medicine just with few clicks and can
get it delivered at their door step with special offers in the form of discount or coupon .
 Now Medictto is available in a single language which is English, In recent time we would be
making it a multilingual one, So people from all region and different language can get
benefited from it.
75
 Customized family package would take care of all your family members at a very affordable
rate. Which would make health care very easy and convenient .
 We are trying to get tied up with insurance company so our app users would be getting
insurance benefits which would a part of our future enhancement .
Bibliography
‘ 1.AdMap (from WARC)’ (no date). Available at: http://opac.brookes.ac.uk/www-
bin/ejnls?CN=S0022053OX.
2.Antorini Y. M. and Muñiz A. M. (2013) ‘The Benefits and Challenges of
Collaborating with User Communities’, Research-Technology Management,
56(3), pp. 21–28. Available at:
http://search.ebscohost.com.oxfordbrookes.idm.oclc.org/login.aspx?direct=true&
amp;db=bth&AN=87450678&site=ehost-live.
3.Antorini Y. M. and Muñiz A. M. (no date) ‘The Benefits and Challenges of
Collaborating with User Communities’, Research Technology Management,
56(3), pp. 21–28. Available at:
http://search.proquest.com.oxfordbrookes.idm.oclc.org/docview/1372456116?acc
ountid=13041.
4.Aroean L. and Michaelidou N. (2014) ‘A taxonomy of mobile phone consumers:
insights for marketing managers.’, Journal of Strategic Marketing, 22(1), pp. 73–
89. Available at:
http://search.ebscohost.com.oxfordbrookes.idm.oclc.org/login.aspx?direct=true&
amp;db=bth&AN=94451469&site=ehost-live.
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5.Bharadwaj A., Sawy O., Pavlou P. and Venkatraman N. (2013) ‘Digital Business
Strategy: Toward a next generation of insights’, MIS Quarterly, 37(2), pp. 471–
482. Available at:
http://search.ebscohost.com.oxfordbrookes.idm.oclc.org/login.aspx?direct=true&
amp;db=bth&AN=87371552&site=ehost-live.
6.Billore A. and Sadh A. (2015) ‘Mobile advertising: A review of the literature’, The
Marketing Review, 15(2), pp. 161–183. Available at:
http://search.ebscohost.com.oxfordbrookes.idm.oclc.org/login.aspx?direct=true&
amp;db=bth&AN=110618354&site=ehost-live.
7.Bughin, Jacques (2010) ‘Clouds, big data, and smart assets: Ten tech-enabled
business trends to watch.’, McKinsey Quarterly, (4). Available at:
http://search.ebscohost.com.oxfordbrookes.idm.oclc.org/login.aspx?direct=true&
amp;db=bth&AN=55088348&site=ehost-live.
8.Canhoto A. I. and Clark M. (2013) ‘Customer service 140 characters at a time: The
users’ perspective’, Journal of Marketing Management, 29(5-6), pp. 522–544.
doi: 10.1080/0267257X.2013.777355.
9.Carvill M. and Taylor D. (2013) The business of being social: a practical guide to
harnessing the power of Facebook, Twitter, LinkedIn & YouTube for all
businesses. Richmond: Crimson.

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Business Familiarization Report on Internship at Webheay Technologies

  • 1. 1 BUSINESS FAMILIARIZATION REPORT ON INTERNSHIP AT WEBHEAY TECHNOLOGIES BY Abhinav Gaur 15MB3227 Arpan Roy 15MB3235 Badri Dharmateja 15MB3237 Abhilash kumar reddy 15MB3241 Galla Sudheer Kumar 15MB3246 III SEMESTERMBA Guide ……………………………………… Business Familiarization Report of Internship submitted to the University of Mysore in partial fulfillment of the requirements of III Semester MBA degree Examinations – 2016 InternationalInstituteof Business Studies Bangalore – 560 032
  • 2. 2 International Institute of Business Studies Bangalore – 560 032 CERTIFICATE This is to certify that this internship report on organizational study of Webheay technologies is a bonafide study of Abhinav Gaur Arpan Roy Abhilash kumar reddy Badri Dharmateja Galla Sudheer Kumar Carried out under my guidance and supervision. Place: Signature of the faculty Date: Prof. Mohan Kumar
  • 3. 3 DECLARATION We hereby declare that this Business Familiarization Report of Internship at Webheay Technologies submitted in partial fulfillment of the requirement for III Semester MBA Degree Examinations 2016 of University of Mysore through International Institute of Business Studies, Bangalore is our original work and not submitted to any other university. This work has been done under the supervision of Prof. MOHAN KUMAR Place: Bangalore Date: Name of the Team Members Reg.No Signature Abhinav Gaur 15MB3227 Arpan Roy 15MB3235 Badri Dharmateja 15MB3237 Abhilash Kumar Reddy 15MB3241 Galla Sudheer Kumar 15MB3246
  • 4. 4 ACKNOWLEDGEMENT It gives me immense pleasure to express my indebtedness and deep sense of gratitude to my supervisor and guide Prof. MOHAN KUMAR for his valuable and scholarly guidance. His sympathetic and helpful attitude and motivation helped me to work on this dissertation. I am extremely grateful to Dr. K. Ramadas, Director, IIBS Bangalore for having extended his guidance during the course of this research project. Abhinav Gaur Arpan Roy Abhilash kumar reddy Badri Dharmateja Galla Sudheer Kumar
  • 5. 5 CONTENTS CHAPTER ITEMS PAGE NO. ABSTRACT 7 1 INTRODUTION 8 1.1. INDUSTRY PROFILE 1.2. COMPANY PROFILE 1.3. PROJECT DESCRIPTION 2 LITERATURE SURVEY 14 2.1 EXISTING SYSTEM 2.1.1 PROPOSED SYSTEM 2.2 FEASIBILITY STUDY 2.3 TOOLS AND TECHNOLOGIES USED 2.4 HARDWARE AND SOFTWARE REQUIRMENT 3 SOFTWARE REQUIRMENTS SPECIFICATION 23 3.1 USERS 3.2 FUNCTIONAL REQUIRMENTS 3.3 NON FUNCTIONAL REQUIRMENT 4 SYSTEM DESIGN 29 4.1 SYSTEM PERSPECTIVE 4.2 CONTEXT DIAGRAM 5 DETAILED DESIGN 31 5.1 USE CASE DIAGRAM 5.2 SEQEUNCE DIAGRM 5.3 COLLABORATION DIAGRAM 5.4 ACTIVITY DIAGRAM 5.5 DATABASE DESIGN 6 IMPLEMENTATION 47 8 CONCLUSION 72
  • 6. 6 9 FINDINGS & SUGGESTIONS 73 10 BIBLOGRAPHY 74
  • 7. 7 ABSTRACT This application provides an online platform for the users to book appointment with the doctors who are available in nearby location, since the application is hosted in an online workspace it makes it easy for the users to view the complete doctor’s profile and reviews about the doctor to book appointments in prior on their phones or computers from their home or any other preferred media, eliminating the need to visit the doctor’s place. In the existing system people manually visit and search for the best medical services offered by any doctors, ask for referrals to known people and it is difficult for them to schedule their work according to the timings of the particular doctor. To overcome the stated problems, we have designed and developed the proposed application in such as way that enables user to manually search and visit for the best doctor nearby, ask for referrals to known people and schedule their appointment date and time according to patient’s availability. The registered user will also be able to have their records maintained along with their medical history and can share the same reports with the doctor and get consultation when in need so that it makes it easy, both for doctors and users. With the features such as 3d Virtual tour users would be able to closely pay attention about the clinic and all the other features provided by doctor as well as the clinic. Google map's service would help users to reach to the doctor with easy without having to worry about the location and locality of the doctor. With features such as doctor at home, The elderly, person staying alone or the seriously person would be getting healed at home , rather than having to worry about how to reach to the doctor.
  • 8. 8 CHAPTER 1 INTRODUCTION 1.1 INDUSTRYPROFILE 1. Digital marketing is an umbrella term for the marketing of products or services using digital technologies, mainly on the Internet, but also including mobile phones, display advertising, and any other digital medium. 2. The way in which digital marketing has developed since the 1990s and 2000s has changed the way brands and businesses utilize technology and digital marketing for their marketing.[2] Digital marketing campaigns are becoming more prevalent as well as efficient, as digital platforms are increasingly incorporated into marketing plans and everyday life,[3]and as people use digital devices instead of going to physical shops. 3. Digital marketing such as search engine optimization (SEO), search engine marketing (SEM), content marketing, influencer marketing, content automation, campaign marketing, and e-commerce marketing, social media marketing, social media optimization, e-mail direct marketing, display advertising, e–books, optical disks and games, are becoming more and more common in our advancing technology. In fact, this extends to non-Internet channels that provide digital media, such as mobile phones (SMS and MMS), callback and on-hold mobile ring tones. History
  • 9. 9 The term digital marketing was first used in the 1990s,[7] but digital marketing has roots in the mid-1980s when the Soft Ad Group, now Channel Net, developed advertising campaigns for automobile companies, wherein people would send in reader reply cards found in magazines and receive in return floppy disks that contained multimedia content promoting various cars and offering free test drives. Digital marketing became more sophisticated in the 2000s and the 2010s, the proliferation of devices' capability access digital media at almost any given time has led to great growth of digital advertising; statistics produced in 2012 and 2013 showed that digital marketing was still a growing field. Digital marketing is often referred to as 'online marketing', 'internet marketing' or 'web marketing'. The term digital marketing has grown in popularity over time, particularly in certain countries. In the USA, online marketing is still prevalent, in Italy is referred as web marketing but in the UK and worldwide, digital marketing has become the most common term, especially after the year 2013. Digital media growth is estimated at 4.5 trillion online ads served annually with digital media spend at 48% growth in 2010. An increasing portion of advertising stems from businesses employing Online Behavioral Advertising (OBA) to tailor advertising for internet users, but OBA raises concern of consumer privacy and data protection. 1.2 COMPANY PROFILE Webheay Technologies is basically a Bangalore based software development outsourcing company which thrives on delivering mind blasting solution to the client. Our Canvas includes E- business, healthcare and media. The strength of Webheay Technologies lies in its outsourcing model of project execution that makes it possible for on time delivery of the most advanced and complicated software system and its solution to the client. Supported by a talented pool of most experienced and professional software engineers form the top most technical and research institute in the county. It offer you dedicated service at all stage of the project right from the initial specification to the final delivery and maintains, with a round of the clock support. Founded in the year 2015 the company is currently operating in India, Japan and Oman. Expertise in Web based application, Android application, ios application, Digital marketing and customized software application. ANDROID APPLICATION DEVELOPMENT At Webheay Technologies we make sure to keep abreast of all the latest Android technologies and offers our services across all phones and tab. With approximately 75% of smart phone users being android. It's crucial that your application is optimized for the hundred of varying device and screen size. We Love the Android platform and
  • 10. 10 are functional about utilizing all its functionalities to create the highest quality custom-made application to offer our services across all phone watches and tablets. Android is the widely chosen platform for mobile application development. Which is been used mostly by the smart phones and tablets. Android is a catalyst for business to launch a useful and innovative mobile application. Our mobile application team of Android developers is very knowledgeable with regards to their area of expertise and are very well verge to maintain balance with the requirement. IOS APPLICATION DEVELOPMENT Being a leading edge technology, Webheay Technology is the right resource for providing you with the best and amazing iPhone application as a part of our development service. Apple iPhone has created wakes with its innovative interface and mind blowing features. WEB DEVELOPMENT Our company has eminent PHP team for smart and responsive web-site development, Our experience in PHP uses latest technologies permit us to create a elegant, unique, customized website. OUR OTHER SERVICES  Website Maintenance  Fully Customized Software  Google Street View  Google ad Service  Social Media Marketing OUR CLIENTS  HYATT  UNO-IN  SAMSUNG  TEACHER'S ACADEMY  INDIAN INSTITUTE OF TECHNOLOGY,HYDERABAD  TECHNO  ICLEAN
  • 11. 11 COMPANY HIERARCHY: 1.3 PROJECT DESCRIPTION Medictto is an online platform for booking appointments with Doctors. The proposed system aims at providing the heath related services at finger tips by allowing the users to book an appointment with the best Doctors around them. The proposed system can make huge impact on people's lives as it enables solution for most critical thing i.e. health related problems in a easy and much convenient manner. It allows the users of the portals to select the best Doctors and helps them view the profile of the Doctors online. There are many features in the proposed system which are unique and are public friendly. The proposed system is completely based on Technology as it has the web-based application along with Android and IOS application. The users can get benefit with this amazing services anytime and anywhere. The proposed system strengthens the bonding and relationship between Doctors and Patients as it enables the one-to-one care and gives the complete focus of Doctors individually. The Proposed system is the connecting point for patients and their preferred Doctors by allowing the patients to compare the Doctors by their consultation fee, their experience, their profile, their location, their availability, their expertise, their clinic infrastructure etc. Hence this proposed system can be considered as the best for every individual who would like to get the treatment from the best and satisfied Doctors at their own convenient time. This can change the medical industry standards and can make the huge impact on the existing system.
  • 12. 12 The proposed system does not just connect the Doctors and Patients but also connects the Hospitals, Labs and Clinics with Patients as it gives the option of selecting or booking appointment with all of the above. The system also shows the virtual tour of the infrastructure of the clinics and hospital to all the users in order to update the patient about the hygiene of the places. The proposed systemequally helps its vendors i,e. Doctors to update the following details via the Doctor's App or Doctor's portal: *Update Time Slots * Accept the bookings from the patients * Update the medical reports in their web-based portal * View the patient list * View the Bookings well in advance. The proposed system for its users (patients) include the following features: *Medicine Reminder (reminds to take the important medicines on time) * Upload their necessary medical reports * Book appointments with Doctors, clinics, Hospitals, labs etc. * Can view Doctors list by location and Specialization * Can compare the consultation charges of the available Doctors * Can view the expertise of the Doctors or the services of the Hospital * Can view Doctor's profile * Registered users can write the reviews about the Doctors and non-registered users can read the reviews * Can see the 3D walk through of the property * Can cancel and reschedule the appointments * Can receive the updates and notifications about their orders or bookings The proposed system for Hospitals and Labs include the following features: * Can manage the timeslots of the Doctors * Can accept the bookings * Can assign the Doctors to the patients * Can check for the future bookings
  • 13. 13 * Can track the order history * Can share the updates on the website about their Hospital or labs * Can showcase the consultation fee and service fee for lab services * Can access the patients profile * Can manage Hospital or lab's profile
  • 14. 14 CHAPTER 2 LITERATURE SURVEY It's been said by so many people that “Health is Wealth “, By health we just not mean the absence of physical problems, but it’s a state of complete mental, physical and social well-being. The loss of health is enough to screw our happiness. Doctor being a so important part of our day to day life , we need them more often than not , We are indeed so dependent to them that we talk, walk and dance Doctor. According to the survey carried out by AIMS "the way the population of India is increasing , the major problem we will be fetching in near time is shortage of Good Doctors". Number of Doctors available in Karnataka as if now are 40000 , which is 1 Doctor per 100 people , which is relevantly better comparing to the situation in rest of India. But these many Doctors won't be enough to fulfill the needs of patient which is going to be ahead of them in 10 years from now. At the very early stage of research we paid visit to so many Doctor’s , clinic and their respective patients and customer in order to cater the problems they face in their day to day life along with their advice what need to be done , or the changes they would like to have when it comes to their professional life and appointment booking and so on. So that we can come up with something which can make the life better not just for the Doctor but also of their patients .Ex The basic problem faced by most of the patients where shortage of Good and Specialist Doctor’s. And the basic reason being very few no of quality medical colleges ,huge course duration and on top of that course expenditure which private colleges asked for in order to cater the medical as well as instrumental requirement of medical student. Even after finishing off their medical they are not specialist to a particular genre and for getting their specialization done they further have to spend lakh’s of money together along with it they will be losing their precious time as well. Till day there is no association of Doctors available in Karnataka which can cater the requirement of Doctors and let the world know about the condition of current Doctors in Karnataka. So looking into the condition of current medical situation we at Webheay came into the rescue and planned out do to something which was never done or thought of before.
  • 15. 15 2.1 EXISTING SYSTEM WAITING TIME The term waiting usually refers to the time from booking till the patient is being served by the Doctor. In the current existing system basically lacking behind in that . The time spam from booking of appointment till the time the patient is being served is too much. UNAVAILABILITY OF DOCTOR ON TIME In the current Doctor booking system , though the user can book the appointment but it doesn’t ensure any guaranty. The reason being the Doctor may not be keeping well on the given day or due to some personal issue he may fell to serve the patient on the given day and the patient may have to wait for further more day and take another appointment and have to wait till the other day. Human health is so sensitive it can't wait for so long and he may end up getting some serious health issue. NO DOCTOR SERVICE AT HOME Till time there is no application offering Doctor’s at your home step. According to survey carried out by the AIMS patients recover well when they are treated at home. So there is no need to go and visit a Doctor or hospital and get a feel of home when you can indeed be at home and get healed. BOOKING OF HOSPITAL Hospital is very important and integral part of medical care, any one of us may need it any time. so why not make it's available at any time they need. When it Comes to maternity cases a mother may need at any time. And a medical help not received on time often leads to the death of baby or sometime of mother as well. And there is nothing more precious than life so why not safe a life and be a part of such generous cause. MEDICINE REMINDER We human beings are very much tend to forget things, we are so well exhausted in our day to day life that we sometimes we may forget to take our medicine, life being so precious. It's very significant to have it on time without further delay or skip, so why not make something which can remind us about our medicine or any stuff for that matter.
  • 16. 16 2.1.1 PROPOSED SYSTEM SEARCH FOR THE BEST DOCTOR NEARBY With Medictto you can search for the best Doctor’s available nearby to you. In this busy world all of us are so busy in our day to day life that we barely gets a time to know our neighbor leave about knowing our locality well. That’s were Medictto comes into picture it enables you to know the Doctor’s of your surrounding along with their profile with brief info about their education , specialization , experience and the reviews of their patients and rating so with all these info under your belt would petty much help you to find the Doctor of your wish and healed by the best into your locality. NO MORE WAITING FOR DOCTOR The proposed idea of our named application Medicitto is to design a app in such a way that allows you to be served by the Doctor on time. Which will help people to be served and healed at a early stage. Medical diagnosis at an early stage reduces the chances of being affected by some serious disease by 70 %. DOCTOR AT HOME Survey carried out at an early stage suggest that patient get healed faster and better when are given the homely kind of atmosphere that’s what is been done by most of the hospitals these days , but there is so much of difference among the term being at home and being given the homely atmosphere . so now get ready to be served at your home and have a quicker recovery . With Medictto you can ask your Doctor for some of the toolkit you may wish to have or may need during or throughout your course. 3D VIRTUAL TOUR `3d virtual tour is latest technology implemented by Google which features you with Full screen 360-degree panoramas of iconic destinations around the Clinic. The full screen 360-degree image makes you virtually travel to some of the most beautiful features of the hospital and clinic you have thought of visiting and the power to have a look from 360 degree leverage you the with feeling of standing right after the place. Which was never felt before. MEDICINE REMINDER All the dear mom’s and their lovely children's now need not to be worried about the each other when it comes to medicine because with Medictto you would be hiring a assistant for that purpose who would remind you about your medicine on time along with their respective pictures and it all will be done taking less memory of your precious mobile and no data charges . so brace yourself for a new era of the way we booked or have used a mobile app for booking such services before.
  • 17. 17 GOOGLE MAPS With a goggle map enabled Medictto now you can reach out for your desired Doctors with ease , The goggle map would be assisting you with the all the map kind of things and would guide you through your entire journey to a very new place with so much ease which was never done before. GOOGLE CLOUD MESSAGING GCM is a latest technology developed by goggle which serves as a intermediate between client application and server which in term reduce the burden of user to check out for the update or any kind of improvement done to it . It will not just save the users effort but also intern lead to the proper utilization of client device such as ram, battery and precious data packs. So whenever any changes are made to the app users get notified through a message.
  • 18. 18 2.2 FEASIBILITY STUDY The feasibility study has a major role to play when it comes to analysis of system. In very early stages of Software development phase , It's of very much important to check whether the proposed system is feasible or not. There are 4 major aspects which we have to keep in mind while checking for feasibility. In this technology driven society, where people are so emotionally driven by technology that right from waking up with mobile's alarm to setting up alarm at night we all are very much enclosed by mobile phones. With less no of physical activities and more no of unhealthy food we are very much prone of new and different kind of medical diseases . The current climate in healthcare technology demands more efficiency and patients’ satisfaction in day to day medical care. The numbers of missed and delayed appointment caused not only unnecessary waste of patient time but have caused a major problem for healthcare institutions in recent times to medical institution such as (AIMS),(KIMS) are so many other. Hence, there is need to integrated healthcare system to intercede and provide relentless care for inpatients and outpatients. Therefore, an easily accessible appointment booking application lies as the intersection of providing efficient and timely access health sector . Outpatient online booking of appointment is a subject of great interest of hospitals and medical institutions. The research on online appointment booking and scheduling of Doctor has a long history, which started with the origin of smart phones in India, The accessibility of smart phone to masses has made us think in that way. Starting with the research carried out by the student of the prestigious Manipal Hospital, Bangalore (2010). Their most famous result is the so-called Manipal Hospital appointment schedule, which states that patients should planned their appointment with the Doctor at list one week prior and should arrive on time else once the appointment is missed he again have to take an appointment which may be of a date later one week from the day he is taking appointment .and the patients wasn't enabled to have a appointment time and date of his own wish, as a result to that the patient arrives at the start of the day, and spent whole his day waiting for his appointment because of the fear of not loosing up his appointment with the Doctor. The feasibility of a project is again further classified into few more sector which includes OPERATIONAL FEASIBILITY The end users of our application Medictto would Patient , Hospital staff and Doctors who would like to get them self enrolled with us to feel more engaged and busy patient schedule at work . Access to our users have been made much easier by enabling the social log-in option i.e. face book log-in and Google log-in. users will be also able to search for the Doctor nearby to him or to the Doctor of his own wish ,based on specialization. The proposed system would do the ranking of the Doctors based on the reviews and feedback of the patients for easy access to the best Doctors out of the list of Doctors.
  • 19. 19 TECHNICAL FEASIBILITY An independent application of Medictto is particularly dedicated to the end users such as patients , where he would be sign in to search the Doctor based on his specialization, take an appointment with the Doctor based on his own time convenience. The Doctor's App developed would mainly help the Doctors to manage appointments of their patients, view the past medical history if they are repeated patients and also manage their timeslots accordingly to their availability to make it easier for patients and enable them to book the appointments at their convenient available timeslot. The proposed system uses most of the available technique and technologies to build it hence making it more technically feasible and also by using the simple logics in the development of the project it makes it technical feasible for the developers who would be working on the project in future. SCHEDULE FEASIBILITY The official deadline to finish this project is by the end of six semester of MCA 2016 (May 23rd, 2016). Which is roughly three months from the time i have been handed over this project. First, thing which we have done right after given this project is to buy the domain name specific to the project because its take few times and a good domain name is not always available. The second thing which stuck in to my mind was to find the minimal solution of the problem keeping all the disadvantages of the existing system, and making a cool app which can assist and liked by the people of all ages. Before the start of project we have prepared Gantt Chart and divided the work flow according to that. ECONOMIC FEASIBILITY I being a full stack developer of the proposed project "Medictto" , have always tried to built this app from scratch using the minimal cost for development , so have always chosen or went after software's which are either available for free or are available at the minimal cost comparing to other. When it comes for the selection of IDE which is (Integrated Development Tool ) the obvious choice has to be Android Studio not because its free but also recommended and supported by goggle the IT Giant. Moreover when it comes to using the API and all we gets easy, fast and vast API support. When it comes to the testing tool which is basically a android mobile phone running the latest google support and updates.
  • 20. 20 2.3 TOOLS AND TECHNOLOGIES USED Each project is unique in its own terms based in the problem that arises, the priorities in which resources are assigned and the environment in which it operates. So how come we can expect the same generalized solution and technologies for its solution. As a project Developer we should always eye for a better , precise and optimal solution of the problem and get a hands on experience with the all the latest technologies and tools coming up each passing day. Given below are the tools used: ANDROID STUDIO MEET THE ANDROID STUDIO Android Studio is a IDE for Android application development. Its developed and announced by Google on May 16, 2013, Its maintained and recommend by Google to all the android developer.  A fast feature-rich emulator for less tedious work load  A simplified and user friendly environment where you can develop all Android devices  Instant Run to reflect changes without being to build a apk  Easy import and integration of existing code from eclipse ,Git-hub and so many other site.  Easy support to 3rd party library NOTEPAD ++ MEET THE NOTEPAD++ Notepad++ is a texteditor,It'sa program related to wordprocessorbut it doesn'tperformspecial amplify.  Special featuresof Notepad++issuchas:  Creatingsimple textdocument.  Multi-tasking/editbatchfilesetc.
  • 21. 21 The various technologies we have used during the development and deployment of this application are as follows: JAVA MEET THE JAVA This is a "object-oriented programming language and computing platform developed by Sun Microsystems in the Year 1995". With not having java installed many appliance, application and web portal won't work, and more are more such application and website's are getting hosted every day by day. It's fast, straight forward, protected, and robust. From application to datacenters, gaming console to superfast computers, Mobile phones to web, Java is almost everywhere! VOLLEY LIBRARY MEET THE VOLLEY LIBRARY The Volley has several advantages over the traditional way of networking in android which is Asynctask. Volley Library offers the following benefits over the traditional AsyncTask few of them are as follows:  Volley Automats scheduling of network requests and enables us with multiple network connection  Volley manages disk and memory response caching with standard HTTP which helps them loading data faster over traditional AsyncTask.  With Volley now we can prioritize our request, and it needed we can even cancel them.  Volley enables us with multiple request type , so now we can make different kind of request based on the type of data we want to retrieve over the internet.
  • 22. 22 2.4 HARDWARE AND SOFTWARE REQUIRMENT HARDWARE REQUIREMENT  Processor : Intel® Core™ i3 or above.  Hard Disk : 160 GB or above.  RAM : 2 GB Min , 8GB recommended.  Display : Any TFT monitor or higher.  Keyboard : Any with minimum required keys. SOFTWARE REQUIREMENT  Operation System : Microsoft® Windows® 7/8/10(32- or 64 bit)  Business Logic : JDK 8,php,xml,json.  Database : Sql Lite, MySql.  Environment : Android Studio.
  • 23. 23 CHAPTER 3 SOFTWARE REQUIRMENTS SPECIFICATION It is a detailed information of a software system to be developed. It involves complete description about the system and the way it is expected to perform. It's further classified into two types 1)Functional Requirements. 2)Non Functional Requirement. It also includes set of use cases and describes user interaction with the software system which must be provided. It establishes an agreement between app users and administrator of the project, It specifies what the application must do and what it should not. Software requirements specification permits a adhered to requirement about a project before design can begin which later helps user for later redesign. SRS must also provide a practical idea of what can be achieved, a basis idea about estimating product, cost of development , risks, and different schedules associated with it. Medictto is designed and developed for prepared for health sector .With the help of our application all the various department and aspects of health sector such as doctors, hospital and Patients can be assisted with the most precious and optimal solution for all the current problem faced by them. It can easily help the user by manage and maintain the report and record of each and every associated with it . This application is a good way of arranging the appointments, and managing the person details in the most efficient way. Let's have a close look at the various factor associated with software requirement specification in details in the very next page
  • 24. 24 3.1 USERS Indeed “users ” are one of the main inputs to understand how the application is been used by them and how it can help people in their day to day life in irrigation of the problems they are facing, and what kind of user experience they like the most , Users are basically the one the app is being made for and the success of it is highly dependent on them. All the different users closely associated with the projects Medictto are as follows: ADMIN  Admin will have all the accessibility in this application.  Can add the doctors with their profile details.  Admin can add hospitals.  Can monitor doctor and hospital activities.  Can approve privileges for doctors along with hospitals.  Monitoring and managing geographical details.  Manage all the virtual tours of clinics/hospitals.  SEO (Search Engine Optimization).  Can manage session of doctors and timings. DOCTOR  Doctors can monitor patient booking.  Maintain records of patient details.  Chat between doctors.  Transferring of suggestions.  Approve appointments.
  • 25. 25 APP USER  Can book search for the doctor based on their location.  Can book search for the doctors based on their specialization  Can get medical reports.  Will be assisted with geographical location of the doctor over goggle map.  Will be getting all the latest updates and happenings about the app with the help of goggle cloud messaging.  Can be healed at home by opting for a home medical treatment.  Can use this app as a source of medicine reminder as well.  User can opt for the doctor based on the hospital of their own wish.  Can get reminders messages about appointment and all the associated stuffs via sms and email. HOSPITAL  Can add the doctors with their profile details.  Can allocate time slots for doctors.  Can add the status about doctor's availability.  Can add the visiting charges or doctor fee.  Can maintain doctors profile.  Can maintain users profile based on the doctor's visit.  Allocation of doctor's to the patient in terms of emergency.  Can provide users with the 3d Virtual tour of their hospital.
  • 26. 26 3.2 FUNCTIONAL REQUIRMENTS It's specification that states about application’s functional requirements. Functional requirement enables us in fulfilling the requirement specified during the system requirement specification phase. The application developer agrees to provide the same functionality specified by the client during the requirement specification phase. The end-user in tern agrees to accept the developed product if it meets all the functionality specified during the requirement specification phase. Functional requirements also deal with what the system should do or service which it should provide to the end user. They also include description about the required functionality , outlines about the associated reports or online queries about it, along with it also provides details about the data to be held in the system. Functional requirement is where the application meets requirements. That's the reason why Functional requirement is called as the central document of application development phase. Functional Requirement is used for various purpose some of them are as follows:  It's a very essential key for Design and development of the project.  It helps us in evaluating the application throughout the development the life cycle of the project.  It's a very essential tool which guides the process of project development and the success of any project is highly dependents on it. The Functional Requirement posses certain characteristics few of them are as given below:  It specifies that the mentioned application provides value to the State in terms of organizational as well as operational objectives processes for at least 3yrs.  It contains a complete set of requirements needed for the application. Which irrigates the problem of anyone's anymore assumption
  • 27. 27 Medictto's functionalities are as given below  Purposed system lets user search for the doctor based on location.  It also lets user search and select doctor based on specialization.  3d virtual tour which is a special feature of our app lets user experience a unique view and look of the clinic and hospital which was never felt before.  Login with social plug-in such as goggle and facebook allows you to have a easier, faster, and more reliable way of login into our app.  With features like One time Password(OTP) while booking up the appointment authentication of the user can be easily done. Which will further degree the chances of fake or robotic complaint being book.  It also allows user to view the doctors profile, their charges , reviews of other about the doctor.  Our app is a goggle map enabled one which guides users with the geographical address of the doctor in the most technically advanced and easier way.  You can also make comments about the doctor and he would get back to you as soon as possible.  GCM lets you keep track about the latest happening about the project and reduce your work of having a manual check about the app.  Medictto also enables you to have a look at the various services offered by the doctor.  Medictto lets you book the appointment with the doctor based on your time and day convenience.  With the special feature like heal at home , now you can also get your treatment done at home, Just fix a appointment with the doctor and he will be there at your door step at no time.  Medicine reminder lets you have your medicine on time.  You can manage your personal info online.  You can also share your medical details at various sharing platform and lets other's be a part of your happiness.  Now you can also have a appointment with the doctor based on the hospital of your choice.  You can view the availability of the doctor.  Having the online details about all the patients , now the problem of missing appointment and waste of user's precious time can be diminish. With all such cool, helpful and user friendly functionality Medictto is a must have app for all your doctor related stuff.
  • 28. 28 3.3 NON FUNCTIONAL REQUIRMENT It denotes about the attributes such as performance levels, security, as well as the various aspects namely usability ,reliability, availability and so on. habitually , requirement definition gets wrapped up in the way the application is expected to function and various fields attached to it. When Non functional Requirements are not addressed properly with keeping all details in mind, seemingly application fails to function the way it's expected to and which intern may lead to the insets of our end users and we may need to start the development one more time from the scratch. Few of the Non Functional Requirement of our application Medictto is as fellow: USABILITY REQUIREMENTS The application Medictto empower end users to book an appointments with the doctor of their choice at ease, at the time convince of their own wish and a well manage time schedule helps user as well as the doctor to manage the appointment very well and efficiently. RELIABILITY AND UP-TIME REQUIREMENTS Reliability is a major concern when it comes to the success of an application ,The application has to be a reliable one when it comes to get the user to our application and let them store and share their personal info stored with us . For the purpose of sending the data over the server we are taking use of HTTPS which is the most secure kind of Http protocol. Any reliability kind of issue won't take place during the lifecycle of our application .Every single data can be accessedand viewed soon after storing the data. Our application Medictto would ensure at least 99% up hosting during Web hosting sites. EASY UPDATES Ease of updating and prone of changes are very key aspects of any software development phase ,Making any changes or up gradation will not take much of our time , because of our easy development plan and in-depth knowledge about the concept. With the easy of hosting an application over goggle play store now you can easily submit your app and get the updated version of the app available at goggle play in few time. PERFORMANCE AND SCALABILITY Named project Medictto can be used by doctors, their patients and the hospital with which doctors are associated with. When it comes to the performance of the app being a web service enabled mobile application its very much light in nature and for the purpose of a faster and a less data consumption of mobile data we have taken use of the volley library which uses the cache for the purpose of storing data for the faster and easier data access. This application is very much scalable in nature and its prone to any kind of scalable changes which is a boon for our app users we would be adding more and more features, city and chat facility with the doctors which will help users to get minor issue resolved by the doctor in a way which was never felt before.
  • 29. 29 CHAPTER 4 SYSTEM DESIGN 4.1 SYSTEM PERSPECTIVE Life is full of problem, isn't? All of us have tried to outfit certain problem just to find the solution of it. Solution to a problem is never as easy as we thought at very first place. This planet is very complicated and there is never a sole cause to any of the problem existing. System perspective keeps track of all these complicated problem by back fire or by looking into all the possible factors which may contribute to the problem and importantly, Relationship between all these. We can't generalize system components and their relationship to be physically present objects. Each of us are a part of a large system universe but things like relationships, emotion, moral and others equally plays a very vital role in terms of the behavior of the system.  Booking a doctor is always a tedious thing to do , the reason being the unavailability of the doctor at patients convince , along with the feasibility of the doctor from the clients place, Health being a very integral, important, precious and unrecoverable thing people have to sacrifice or suffer with their day to day activities just to full fill one.  The increase no of miss appointment with the doctor is a big headache for the doctor and it's also resulting into a problem for patients who are in serious need of it , but are not able to book an appointment with the doctor because already all the time slots are been booked.  With number of doctor increasing day by day it's very hard to make a choice about the doctor to go with. Lack of prerequisite about the doctor we end up lending a appointment with someone who is not good enough for that which make us suffer more indeed.  The tedious work of maintaining a record manually sometime leads to a accidental lose of data which can't be recovered and all the personal and appointment details of a long run is often lost. The manual work also lead to its day to day calculation and maintains of the record on daily basic on several files. As we human beings are prone of mistake, We may end up making a mistake which may lead to a loss of life.  With lack of personal details about the patient and doctor often leads to a communication gap among them which sometime leads to a slower recovery due to some hesitation issue.
  • 30. 30  With the humongous increase of smart phone and easy accessibility of internet to masses has made us think and design an application which can irrigates the existing problems and let people be blessed with the best medical health care possible. 4.2 CONTEXT DIAGRAM The term Context Diagram is also known as "Context-Level Data-Flow Diagram". Which usually depict about the application under construction as a individual high-level process and later displays the relationship system has with different exterior entities such as operational, organizational. ONLINE DOCTOR BOOKING SYSTEM PATIENT ONLINE SCHEDULER DOCTOR CLINIC STAFF SCHEDULE APPOINTMENT PREFERED SCHEDULAR SCHEDULE NOTIFICATION SCHEDULE SELECTION REGISTERED PATIENT APPROVED SCHEDULE AVAILABLE SCHEDULE SCHEDULE NOTIFICATION
  • 31. 31 CHAPTER 5 DETAILED DESIGN 5.1 USE CASE DIAGRAM Use case diagram helps us in identifying various types of users who are going to use the system and the use cases will be often accompanied with various other kind of diagrams as well. Let's have a closer look at various use case diagram associated with our project to know it better: Fig 5.1.1 This is an Use Case diagram for User
  • 32. 32 Fig 5.1.2 This is an Use Case diagram for Doctor
  • 33. 33 Fig 5.1.3 This Use Case diagram is about clinic
  • 34. 34 Fig 5.1.4 This Use Case Diagram is for Admin
  • 35. 35 5.2 SEQEUNCE DIAGRM The sequence diagram can be termed as a interaction diagram which shows the various ways how the objects will be operating with each another along with the order in which they would be. The sequence diagram depicts the object involved and arranged one after another. The sequence diagram represented as a parallel vertical line. Various processes or the objects that live one after the another, The horizontal arrows, denotes the messages transferred between them. based on their occurrence. Following are the Sequence diagrams used in our project: Fig 5.2.1 This sequence diagram is for User Registration
  • 36. 36 Fig 5.2.2 This sequence diagram is for User Login
  • 37. 37 Fig 5.2.3 This sequence diagram is for Online Doctor's Appointment Booking
  • 38. 38 Fig 5.2.4 This sequence diagram for Clinic
  • 39. 39 5.3 COLLABORATION DIAGRAM The collaboration diagram is a visual representation that defines how different software objects interact among each other inside it's architecture. It also tells us about how users can be benefited from this. The collaboration diagram usually comes in terms of a visual chart which is similar to flow-chart. It gives a glimpse of how individual software complements leads to a much bigger system. Given below are few of the collaboration diagrams used in the proposed project: Fig 5.3.1 This Collaboration diagram is for UserLogin
  • 40. 40 Fig 5.3.2 This Collaboration diagram is for Clinic
  • 41. 41 5.4 ACTIVITY DIAGRAM The activity diagram is a graphical representation of workflow and various step to step action with support such as choice, emphasis and suitability. The UML diagram are proposed model for both organizational and computational operation. Following are some of the activity diagrams presented in proposed project: Fig 5.4.1 Above activity diagram is about User
  • 42. 42 Fig 5.4.2 The above Activity diagram is about Doctor
  • 43. 43 Fig 5.4.3 The Activity Diagram for Clinic
  • 44. 44 Fig 5.4.4 Activity diagram about Admin
  • 45. 45 5.5 DATABASE DESIGN The database design is a series of action which produces a brief information about data model about database. This holds all the logical and physical needs about the design choices as well as about physical storage specification to hatch a design in database design. which then can be taken into consideration while creating database. A perfectly qualified attributed data-model holds detailed attribute about each and every entity. Few of the database diagram used in the specified projects are as follows: Fig 5.5.1 E-R Diagram For Admin
  • 46. 46 Fig 5.5.2 E-R Diagram for Clinic
  • 47. 47 CHAPTER 6 IMPLEMENTATION 6.1 SCREEN SHOTS Fig 6.1.1 Snapshot of Splash Screen
  • 48. 48 Fig 6.1.2 Snapshot of Registration Activity
  • 49. 49 Fig 6.1.3 Snapshot of Registration Using Google+
  • 50. 50 Fig 6.1.4 Snapshot of Main Activity
  • 51. 51 Fig 6.1.5 Snapshot of Doctor's List
  • 52. 52 Fig 6.1.6 Snapshot of Doctor's Details
  • 53. 53 Fig 6.1.7 Snapshot about Clinic's Virtual Tour
  • 54. 54 Fig 6.1.8 Snapshot of User's Appointment
  • 55. 55 Fig 6.1.9 Snapshot of Doctor's Review
  • 56. 56 Fig 6.1.10 Snapshot of User's Setting About Appointment
  • 57. 57 Fig 6.1.11 Snapshot of About Medictto Activity
  • 58. 58 Fig 6.1.12 Snapshot of Navigational Drawer
  • 59. 59 Fig 6.1.13 Snapshot of Setting Medicine Reminder
  • 60. 60 Fig 6.1.14 Snapshot of Setting Up Reminder Alarm
  • 61. 61 Fig 6.1.15 Snapshot of Medicine Reminder Alarm
  • 62. 62 CHAPTER 7 SOFTWARE TESTING This is a course of action which execute and evaluate a software with objective of finding error and bugs it an application. It's also a process of validating, authenticating and confirmation about a software:  It also leads to the organizational as well as operational requirements that was guided, during its design and development phase.  The application is working the way it was expected to behave.  Software application Can be carry out and put into effect. To reduce the complexity of an testing process we can further divide into them into following category:  Process: Testing is a step by step procedure than individual action.  Life Cycle: This is a continuous action that appears during the development phase and each and every module's developed must be tested based on its functionality and user acceptance.  Static Testing: Static Testing is very much important part of our testing life cycle as it test ,find bugs and defects without having to execute the code. This is carried out all the while during authentication and acceptance. It comprise judgment about documents such as code as well as static breakdown. It is very efficient and optimized way of testing and diminishing the bugs. Such as reviewing, inspection, walkthrough, etc. INTEGRATION TESTING FOR MEDICTTO  Integration testing is a very essential phase of software testing it is a process of bringing together individually developed parts of the application into single application. Individually developed and tested modules are now integrated and tested as a full system. In this phase usually we come across different kind of problems such as different package name and machine compatibility which is because of different machine will have different sha1 key and we need to generate them one more time with the integrated system for the final time. The different types of api key generated once again while integrating are google api for map, google api for gcm ,goggle api for goggle+ login and facebook api key for enabling facebook plug-in for signup.
  • 63. 63 FUNCTIONAL TESTING FOR MEDICTTO  Functional testing is a practice of testing the application to make sure that it is take care of the specified functionality .Its prime focuses is on the output of the application. Output is always dependent on the input and we prepare a list of input and output associated with it and operation.  In this phase our dedicated testing team had made sure to test all the functionality of it keeping every details of it in mind. TESTING FOR REGISTRATION PAGE
  • 65. 65 TESTING FOR NON EXISTING USER
  • 67. 67 CUSTOMER PERCEPTION Name..................... Dharma Kasif ahmed Vaishali tiwari Diksha prasad Kamini singh Pankaj agarwal Kalyan reddy Nagarjun Dande Sunny manikanta Jodha akber G.RAJASEKHAR REDDY Andhavarapu devi aditya vara prasad kotapati sidhu Naga sudheer lalit singh Occupation................. Student student Empolee MBA Businessman
  • 69. 69 1 Year 6 37.5% 2 Years 3 18.8% More than 2 Years 0 0% How important are social media accounts such as Facebook, Linked-In, Twitter etc. for you? 53.3%40% Not important (don’t use at all) 1 Important (use frequently for personal use) 6 Very important (use frequently to manage my personal and professional network) 8 Critical (use for my business on a daily basis, as it is an important marketing tool) 0 Not important (don’t use at all) 1 6.7% Important (use frequently for personal use) 6 40% Very important (use frequently to manage my personal and professional network) 8 53.3% Critical (use for my business on a daily basis, as it is an important marketing tool) 0 0% How important are online platforms for shopping, banking, trading, betting etc. for you? 43.8%50% Not important (don’t use at all) 1 Important (use regularly and have some financial value associated with these accounts) 8 Very important (use regularly to manage my finances, shopping, investments, etc) 7 Critical (they are integral part of my online activities and/or business) 0 Not important (don’t use at all) 1 6.3% Important (use regularly and have some financial value associated with these accounts) 8 50% Very important (use regularly to manage my finances, shopping, investments, etc) 7 43.8% Critical (they are integral part of my online activities and/or business) 0 0%
  • 70. 70 How important are photo sharing platforms, such as Picasa, Flickr, Instagram and others for you? 25%62.5% Not important (don’t own any of them) 1 Important (own some of them) 10 Very important (own most of them and these accounts have high emotional and financial value for me) 4 Critical (own most of them, they are part of my identity and/or business) 1 Not important (don’t own any of them) 1 6.3% Important (own some of them) 1 0 62.5 % Very important (own most of them and these accounts have high emotional and financial value for me) 4 25% Critical (own most of them, they are part of my identity and/or business) 1 6.3% How important is it for you to preserve important documents, such as legal, property papers, etc. for you? 25%50% Not important (don’t own any of them) 2 Important (I take photocopies and store them neatly in the cabinet) 8 Very important (store them in digitized format on external hard disks to protect) 4 Critical (physical and digital copies stored in safe locations such as bank locker) 2 Not important (don’t own any of them) 2 12.5% Important (I take photocopies and store them neatly in the cabinet) 8 50% Very important (store them in digitized format on external hard disks to protect) 4 25% Critical (physical and digital copies stored in safe locations such as bank locker) 2 12.5% How important are virtual currencies (such as BitCoin, Linden, LiteCoin) or online wallets such as PayPal for you? 43.8%43.8%
  • 71. 71 Not important (don’t have any of those) 1 Important (have some of those virtual currencies or e-wallets) 7 Very important (use virtual currencies or e-wallets as part of my online activities) 1 Critical (they are critical part of my business or identity with substantial financial values) 7 Not important (don’t have any of those) 1 6.3% Important (have some of those virtual currencies or e-wallets) 7 43.8% Very important (use virtual currencies or e-wallets as part of my online activities) 1 6.3% Critical (they are critical part of my business or identity with substantial financial values) 7 43.8% Have you thought about preserving or transferring the information or digital assets mentioned above to your family or friends when needed (critical illness or when you are not around to give them this information)? 100% Yes 16 No 0 Yes 16 100% No 0 0% What actions have you taken to ensure that important information about your life or digital identity is transferred to right people after you pass away or become critically ill? I will consider digital identity can be safer to transfer an important person after me through his bio metric link with my documentation No need If there was a one-stop service that allowed you to store, access and update anywhere anytime, manage and transfer all your digital assets or important information to your family/friends when needed, and in turn allowed you to plan well for the future, how likely are you to use it? 40%53.3% Very likely 8
  • 72. 72 Likely 6 Neither likely or unlikely 0 Unlikely 0 Very unlikely 1 Very likely 8 53.3% Likely 6 40% Neither likely or unlikely 0 0% Unlikely 0 0% Very unlikely 1 6.7% If a bank or insurance company or any other trusted entity such as law firms provided this service as part of their offering, How likely are you to use it? 18.8%75% Very likely 1 Likely 12 Neither likely or unlikely 3 Unlikely 0 Very unlikely 0 Very likely 1 6.3% Likely 12 75% Neither likely or unlikely 3 18.8% Unlikely 0 0% Very unlikely 0 0% What would you be looking for in such a platform / service? Cloud services with E-Marketing platform Shopping
  • 73. 73 SEO SEM Digital studio manager Number of daily responses 05101520 Nov 17, 2016 0 Nov 18, 2016 16 Date Count November 18, 2016 16 CHAPTER 8 CONCLUSION  With the successful completion and development of the project Medictto we were able to meet the requirement specification lead during the very start of the project. With our android application Medictto our end-users are successfully able to search, find, book an appointment and reach to them in the most appropriate and easier way than ever. They are getting reminded about their schedule appointment with the doctor along with appointment number , doctor name, time slot chosen along with the consultation fee just before their appointment date.  With our special features medicine reminder now people are taking their medicine on time irrespective of their busy hectic work schedule people with memory problem or lesser knowledge are getting reminded about their medicine along with its picture so that they can take their proper medicine on time and get healed soon.  With the reminder message and a quick view is helping to reduce the number of missed appointment or appointment delays.  With the feature such as OTP while booking and appointment with the doctor the number of no-show up for appointment is helping the clinic and hospital which is indeed making good use of doctors precious time getting used in visiting patients which are in serious need of it.  Our application is enabling medical clinic and patients to computerizing their work which intern irrigates the manual effort and errors. Which is a great improvement over the traditional manual process.
  • 74. 74  By computerizing all the manual work there is a great improvement as far as the processing time is concern.  Our application takes care of most of the requirements of an average user and clinic and it provides easy and effective storage of data.  With so many specialist and experienced doctors getting associated with us. Which shows the success of our application, which is a prove that we have stick to our requirements and were able to meet the needs which users were looking for since so long.  Medictto lets you Get the Best world class doctor and medical care services from most skilled and certified professionals of the city at your home. CHAPTER 9 FINDINGS & SUGGESTIONS: Proposed system Medictto is been design and developed in such as way that abolish all the current problem faced by the patient and doctor with the help of latest tool and technologies , But there are certain areas which are prone of certain changes which will be making in recent days to come. Few of the future enhancement which users will be benefiting in recent times are as follows  Now Medictto is available either in a form of a website or an android application , In near future we are going to make an iOS application of it, so that we can reach to the maximum no of person. and most number of people can be benefited from it.  Medictto for the first few starting month would be in operation in Bangalore , which would later be expanded to pan India.  In near future Medictto users would be search for ambulance and can book it based on their own convenience.  E-consultancy with the doctors is something the users would be benefiting in days to come.  In future our Medictto user would be able to purchase medicine just with few clicks and can get it delivered at their door step with special offers in the form of discount or coupon .  Now Medictto is available in a single language which is English, In recent time we would be making it a multilingual one, So people from all region and different language can get benefited from it.
  • 75. 75  Customized family package would take care of all your family members at a very affordable rate. Which would make health care very easy and convenient .  We are trying to get tied up with insurance company so our app users would be getting insurance benefits which would a part of our future enhancement . Bibliography ‘ 1.AdMap (from WARC)’ (no date). Available at: http://opac.brookes.ac.uk/www- bin/ejnls?CN=S0022053OX. 2.Antorini Y. M. and Muñiz A. M. (2013) ‘The Benefits and Challenges of Collaborating with User Communities’, Research-Technology Management, 56(3), pp. 21–28. Available at: http://search.ebscohost.com.oxfordbrookes.idm.oclc.org/login.aspx?direct=true& amp;db=bth&AN=87450678&site=ehost-live. 3.Antorini Y. M. and Muñiz A. M. (no date) ‘The Benefits and Challenges of Collaborating with User Communities’, Research Technology Management, 56(3), pp. 21–28. Available at: http://search.proquest.com.oxfordbrookes.idm.oclc.org/docview/1372456116?acc ountid=13041. 4.Aroean L. and Michaelidou N. (2014) ‘A taxonomy of mobile phone consumers: insights for marketing managers.’, Journal of Strategic Marketing, 22(1), pp. 73– 89. Available at: http://search.ebscohost.com.oxfordbrookes.idm.oclc.org/login.aspx?direct=true& amp;db=bth&AN=94451469&site=ehost-live.
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