European Sector services including UK, Russia, Middle East & North America

1. European Sector Services
Including
UK, Russia, Middle East & North Africa
January 2018

2. Introduction / History

3. INTRODUCTION / HISTORY
WE’VE BEEN MAKING A DIFFERENCE IN THE BUSINESS OF FLIGHT FOR
OVER 20 YEARS.
• We are a complete support service provider/consultant
– Airline and Business Operator support
– Tech Ops
– Flight Ops
– Maintenance
– Acquisition
• We hold AOC status and Third Country Operator certificates
– Aircraft Management and operation

4. WE DELIVER BEST IN
CLASS SERVICES
TO THE BUSINESS
AND COMMERCIAL
AVIATION SECTORS.
We do this by making the lives of our
Clients easier.
We provide unprecedented access to
senior, experienced management,
delivering answers and creating actions
that result in partnerships based on
superior safety, performance and cost
effectiveness anywhere on the planet.

5. Avionco AOC

6. CENTRAL BUSINESS OPERATIONS
Heritage Hall, Le Marchant Street,
St. Peter, Port Guernsey,
Channel Islands

7. OUR GUERNSEY AOC
WHY GUERNSEY?
• Centrally located to help serve our commercial and business Clients globally focusing on:
Europe
United Kingdom
Russia
Middle East
North Africa
• Location provides the ability to quickly adapt to Client needs under the safest conditions
• Guernsey’s tax efficient, globally responsible regulatory environment provides financial benefits
for our Clients

8. Accessible Management

9. ACCESSIBLE MANAGEMENT
WE HAVE THE RIGHT TEAM WITH THE RIGHT EXPERIENCE.
See http://avionco.co.gg/#leadership-team for more information.
Michael Dodd
Chief Executive Officer
Verna Lidstone
Chief Financial Officer
Malcolm Hart
Accountable Manager
Rutger Ploeg
Deputy Compliance
Monitoring / Safety
Manager
Dragos Aionesie
Ground Operations
Manager
Warren Redfern
Flight Operations
Manager
Andy Kapusi
Continuing Airworthiness
Manager
Claus Schnoor
Training Manager
Kenn Fisher
Chief Pilot
Andy Kapusi
Security Manager
Josh Dodd
Managing Director

10. WE HAVE THE RIGHT EXECUTIVE TO PROVIDE THE RIGHT
LEADERSHIP
Mike Dodd President
Josh Dodd Vice President, Business Development
Verna Lidstone Vice President, Finance
Malcolm Hart Accountable Director
See http://avionco.co.gg/#leadership-team for more information.

11. Communication

12. COMMUNICATION
OUR SERVICE MODEL IS BUILT ON COMMUNICATION.
Years of experience has taught us how to plan, connect and communicate frequently, clearly and
effectively.
• Effective information sharing systems
• Weekly teleconferences (or more)
• 24/7/365 communications practices

13. COMMUNICATION
OUR ONLINE, SHARED INFORMATION SYSTEM KEEPS EVERYONE UP TO
SPEED.
To ensure all team members are aware, informed and accountable our information
sharing system is continually updated and accessible so that all actions, deadlines
and responsibilities are understood.

14. 2-REG.AOC.4 Operating Processes

15. OPERATING PROCESSES
ONLY EXPERIENCE CAN DELIVER THE KNOWLEDGE NECESSARY TO
OPERATE SMOOTHLY, SAFELY AND EFFICIENTLY.
We have specialized processes, expertise and action plans covering all core operating needs:
• Flight Operations and Training
• Ground Operations OCC
• Safety
• Compliance
• Maintenance/CAMO

16. FLIGHT OPERATIONS AND TRAINING
FROM THE START UPS TO THE ESTABLISHED, WE ARE STRUCTURED TO
MAKE OUR CLIENTS SUCCESSFUL.
• Over 30 years experience in post holders
• All senior pilots are TRE/TRI Senior Examiners with EASA
• Proven Entry Into Service capabilities
– Bombardier & OEMS
– 200+ deliveries to new customers in 4 years
– Training Captains for start ups including Vista Jet on 350 program, Royal Jet with Globals and City Jet with CRJ
900’s
• Working with authorities for a future ATO
• FOS System for Communications, Processes, Planning
• Human Factors & Competence

17. GROUND OPERATIONS OCC
WE ARE ORGANIZED TO COMMUNICATE, PLAN AND EXECUTE BASED ON
CLIENT NEEDS.
Our OCC office based in Romania serves as the guardian of operations and the hub of
communications for seamless customer service.
• 3 full time staff
• 24/7/365 availability
• Dispatch
• Fuel Handling and other key services
• FOS System for Communications, Processes, Planning ,
• Human Factors & Competence

18. SAFETY
OUR INDUSTRY IS GOOD AT CREATING LISTS OF “WHAT TO DO” TO
ACHIEVE SAFETY. OUR FOCUS IS ON “HOW TO DO IT”.
Our safety philosophy is based on three core practices:
• Manage proactively
• Strengthen traditional risk control practices
• Embrace innovation and flexibility
All in a systematic, well planned manner.

19. SAFETY
We focus on these core elements:
• Safety Management System
• EPAS
• Sample of the system working
• Safety Policy, Organization and Demonstration
• Intro to Safety and Risk Management
• Safety Risk Management
• Feedback and Reporting
• Audits
• Flight Data Monitoring
• Safety investigations
• Emergency Response Planning
• Safety Promotion, Training and Education
• Safety meetings
• Human Factors

20. COMPLIANCE
WE HAVE EXPERTISE IN A VERY LONG LIST OF REQUIREMENTS AND
PROCESSES:
Administration and Control
Management Systems
Compliance Monitoring
Compliance Monitoring Program
Sample of the system working
Training
Non-Compliance Report Forms
Potential Non-Compliance
Report Form
Multiple Layers
Oversight
Auditing Program
Planning
Schematics
Control Process/depts/Vendors
Proof of Action
Internal Audits
Risk Analysis/Root Cause
/Corrective Action
Org Chart
Key Programs

21. MAINTENANCE / CAMO
OUR TEAM MAKES SURE OUR CUSTOMERS CAN OPERATE WITH
COMPLETE CONFIDENCE.
• AMO/145 and alternate contracted organizations
• TRAXALL Program Maintenance Forecasting Tracking and Traceability of Aircraft Parts
• AMP/MCM compliance Based on EASA rules
• MEL Based on EASA rules
• CAMO and Solinair supporting 145 CAMO for ongoing maintenance

22. Summary

23. • Over 20 years of successful operation
• Experienced leadership supported by a team of
top level professionals
• Attained our AOC
• Central AOC operation in Guernsey, Channel
Islands to effectively serve the European
market
• Proven systems for Communications, Planning
and Responsibility
• Effective Operating Processes leading with
safety covering all core areas
Summary
AVIONCO COMPETES IN THE
EUROPEAN AVIATION SECTOR
WITH THE RIGHT PEOPLE,
EXPERTISE AND PROCESSES

24. Heritage Hall, Le Marchant Street,
St. Peter, Port Guernsey,
Channel Islands
5 Richard Way SW, #300
Calgary, Alberta, T3E 7M8
Canada
http://avionco.co.gg