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Empowering of Employees
- 1. EMPOWERING
- 2. Scope What Empowerment is? What Empowerment is not? Guidelines for effective Empowerment Benefits of Empowerment 2
- 4. What Empowerment Is? Sharing Information Delegation Pushing Decision Making Downward Tolerating Mistakes Creating a Sense of Ownership 4
- 6. Sharing Information First Step towards empowerment Help subordinates in understanding the objective Enable Juniors as well as Seniors to plan independently and effectively Create awareness in organisation Excessive information sharing can be tricky to handle 6
- 7. 7 DELEGATION
- 8. WHY ONE SHOULD DELEGATE? 8
- 9. WHAT DELEGATION IS NOT? 9
- 10. ENJOY THE FRUITS OF DELEGATION… 10
- 11. THE 10 STEPS TO SUCCESSFUL DELEGATION 1. Define the task 2. Select individual 3. Assess ability and training need 4. Explain WHY 5. State required results 6. Identify required resources 7. Agree on a schedule 8. Support and communicate 9. Provide feedback on results 10.REPEAT THE PROCESS… 11
- 12. Remember… Work can be delegated but “Not the Accountability” Delegate Authority along with responsibility Don’t Dump the Work Don’t take the “Fun Part” out of the delegated job Delegate through subordinates not around them Provide Adequate Support 12
- 13. Push Decision Making Downward 13
- 14. Push Decision Making Downward Less Meetings and of course fewer Presentations Increase Creativity and Collective Intelligence of the Organisation Reduce time wastage Increased Production Pace Personnel become more responsible and feel as part of organisation Frees Senior to plan, focus on priorities and pursue new opportunities Ease out identification and Grooming of future leaders Remember…It doesn’t mean firing a bullet from Somebody else shoulder 14
- 16. Tolerate Mistakes Failure is a prerequisite to invention Leniency toward mistake-Gravity of mistake and person who commit To avoid frequent mistakes in organisation-Be judicious in handing over responsibility to subordinates Never take it personal- Guide your subordinate and address the root of the problem Zero Error Syndrome- Poor performers will recognise a safe harbour, good performers will become disillusioned and leave/become poor performers. Bottom line- tolerate mistakes that are unintentionally and honestly done, and make the erring subordinate understand the consequences of these mistakes. 16
- 17. CREATE A SENSE OF OWNERSHIP 17
- 18. Create a Sense of Ownership Compelling Mission motivate people to have a sense of ownership Transparency cultivates Sense of Ownership Tolerating freeloaders undermines a sense of ownership. Why committed persons should act like an owner when drifters (dead weight) is ignored? Bureaucracy goes down…Standards go up People feel valued…Cogs in a machine feel used 18
- 19. WHAT EMPOWERMENT IS NOT? 19
- 20. What Empowerment is NOT? Throwing out the “Rule Book” Bypassing everyone who will say “No” Doing the “Fun Part” of someone else’s Job Freedom to unilaterally make decision that impact others 20
- 21. GUIDELINES 21
- 22. Guidelines for Effective Empowerment Encourage In-the-Moment Feedback Cultivate Executive Mentality Present New Challenges and Opportunities Don’t toss them out to Lions Don’t Babysit 22
- 23. BENIFITS 23
- 24. Benefits of Empowerment Increased Productivity Increased Entusiasm Increased Morale and Motivation Higher Quality Improved Team Work Increased Competitive- ness Decreased Emotional Impact of Restructuring
- 25. THANK YOU