Using technology for effective and engaging learning

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Enterprise learning is quickly moving from traditional classrooms to virtual training and now to social learning. Learning content too has evolved from documents to videos and beyond. The impact is felt not only on reduced costs of learning hours and increased reach but also on the learning culture of organisations. Today, there are several products and platforms at the disposal of learning departments, with new standards like TinCan enabling sharing of data and statistics across them. This talk aims to cover the trends and underlying technologies driving the change. Talk at the CII HR summit in Pune (Sep-2014).

Technology

Why learn?
knowledge economy
skilled manpower is the most important ingredient
2

Learning effectiveness and cost
3
learning
effectiveness
cost of learning
utopia
reality
Organizations want effective learning at lower costs

Solution?
Technology shows the way!
effectiveness
cost
4

Trend
Learning is going virtual
classroom  web
5

Learning going virtual
move content online
- text, documents, blogs, wiki
- static content
6
online
virtual
learning
reach

Next: live learning over the web
synchronous learning
- web-meetings, webinars
- overcome constraint of geography
7
online
virtual
learning
reach
live
cost

Next: anytime learning over the web
asynchronous learning
- view anytime
- must have engaging content
8
online
virtual
learning
reach
live
cost
async

Next: recreate discussion experience
realistic learning (asynchronous yet engaging)
- learn as a group
- assistive technologies
- intelligent recommenders
9
online
virtual
learning
live async realistic
effectiveness

Trend
Information is going visual
text  images  video
10
recall value of content
Video
50%
Images
30%
Audio
10%

Content going visual
images and videos
- high information density
- easy to comprehend
11
text
visual
content
effectiveness
cost
video

Next: beyond video content (mashup)
recreate face-to-face interaction
- rich multimedia mash-ups
- even easier to comprehend
- expensive to create
12
text
content recall value
visual
content
effectiveness
cost
video mashup
Video + image + text
80%
Video
50%
Images
30%
Audio
10%

Next: automatically created mashups
recreate face-to-face interaction
- zero authoring effort
- convert conversations to rich media content
13
text
visual
content
effectiveness
cost
video mashup auto-mashup

Trend
Information is accessed in pull mode
search for content when required
easy discovery  more re-use
14

Discoverable content
easily accessible via search engines
- text search
- meta-data (tags) for video content
15
text
content
discovery
effectiveness
cost

Next: Deep content discovery
search within video & mashup
- precise search within content timeline
- automatic indexing
16
text
content
discovery
effectiveness
cost
video

Trend: Expertise is found within
17
L&D no longer procuring content from outside
- best place to find knowledge is within
anybody should be able to create and share
content
expert
content
authoring
cost
everybody

Trend: Track learning effectiveness
18
analytics lose the loop
- how do learners consume the content?
- which content is sought after?
- what are learners looking for?
- single analytics repository
- LRS: learning record store (TinCan API)
basic
learning
analytics
effectiveness
rich

Summary: evolution along learning dimensions
19
expert
content
authoring
everybody
online
virtual
learning
live async realistic
text
visual
content
video mashup auto-mashup
text video
content
discovery
basic
learning
analytics
rich

Products address different regions of this spectrum
20
expert
content
authoring
everybody
online
virtual
learning
live async realistic
text
visual
content
video mashup auto-mashup
text video
content
discovery
basic
learning
analytics
rich
kPoint

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Using technology for effective and engaging learning

1. Technology for effective and engaging learning Atul Narkhede www.kpoint.com

2. Why learn? knowledge economy skilled manpower is the most important ingredient 2

3. Learning effectiveness and cost 3 learning effectiveness cost of learning utopia reality Organizations want effective learning at lower costs

4. Solution? Technology shows the way! effectiveness cost 4

5. Trend Learning is going virtual classroom  web 5

6. Learning going virtual move content online - text, documents, blogs, wiki - static content 6 online virtual learning reach

7. Next: live learning over the web synchronous learning - web-meetings, webinars - overcome constraint of geography 7 online virtual learning reach live cost

8. Next: anytime learning over the web asynchronous learning - view anytime - must have engaging content 8 online virtual learning reach live cost async

9. Next: recreate discussion experience realistic learning (asynchronous yet engaging) - learn as a group - assistive technologies - intelligent recommenders 9 online virtual learning live async realistic effectiveness

10. Trend Information is going visual text  images  video 10 recall value of content Video 50% Images 30% Audio 10%

11. Content going visual images and videos - high information density - easy to comprehend 11 text visual content effectiveness cost video

12. Next: beyond video content (mashup) recreate face-to-face interaction - rich multimedia mash-ups - even easier to comprehend - expensive to create 12 text content recall value visual content effectiveness cost video mashup Video + image + text 80% Video 50% Images 30% Audio 10%

13. Next: automatically created mashups recreate face-to-face interaction - zero authoring effort - convert conversations to rich media content 13 text visual content effectiveness cost video mashup auto-mashup

14. Trend Information is accessed in pull mode search for content when required easy discovery  more re-use 14

15. Discoverable content easily accessible via search engines - text search - meta-data (tags) for video content 15 text content discovery effectiveness cost

16. Next: Deep content discovery search within video & mashup - precise search within content timeline - automatic indexing 16 text content discovery effectiveness cost video

17. Trend: Expertise is found within 17 L&D no longer procuring content from outside - best place to find knowledge is within anybody should be able to create and share content expert content authoring cost everybody

18. Trend: Track learning effectiveness 18 analytics lose the loop - how do learners consume the content? - which content is sought after? - what are learners looking for? - single analytics repository - LRS: learning record store (TinCan API) basic learning analytics effectiveness rich

19. Summary: evolution along learning dimensions 19 expert content authoring everybody online virtual learning live async realistic text visual content video mashup auto-mashup text video content discovery basic learning analytics rich

20. Products address different regions of this spectrum 20 expert content authoring everybody online virtual learning live async realistic text visual content video mashup auto-mashup text video content discovery basic learning analytics rich kPoint

21. 21 Thank you

Using technology for effective and engaging learning

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