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Emotional Intelligence
Keeping them trim through change
Emotional Behaviour
“We are what we repeatedly do.
Excellence then is not an act. It
is a habit”
Aristotle
“No mortal can keep a
secret. If the lips are
silent, he chatters
with his fingertips;
betrayal oozes out of
every pore”
How Many Passes
Well rounded view, high levels
of self awareness and awareness
of others
Well rounded view, high levels
of self awareness and awareness
of others
Well rounded view, high levels
of self awareness and awareness
of others
Centred and well grounded – acts
on the basis of personal integrity.
Emotionally strong and resilient in
the face of failure.
Well rounded view, high levels
of self awareness and awareness
of others
Centred and well grounded – acts
on the basis of personal integrity.
Emotionally strong and resilient in
the face of failure.
Dynamic, forward thinking. A
strong sense of destiny and ability
to create new futures.
Well rounded view, high levels
of self awareness and awareness
of others
Centred and well grounded – acts
on the basis of personal integrity.
Emotionally strong and resilient in
the face of failure.
Dynamic, forward thinking. A
strong sense of destiny and ability
to create new futures.
Well rounded view, high levels
of self awareness and awareness
of others
Centred and well grounded – acts
on the basis of personal integrity.
Emotionally strong and resilient in
the face of failure.
Dynamic, forward thinking. A
strong sense of destiny and ability
to create new futures.
Well rounded view, high levels
of self awareness and awareness
of others
Centred and well grounded – acts
on the basis of personal integrity.
Emotionally strong and resilient in
the face of failure.
An unhealthy obsession with
Alcohol and sex
Unconscious
Culture
Fast & Intuitive
• 50 cards gamblers have a hunch
• 80 cards gamblers have figured it
out
• Stress responses to the red
decks by the 10th turn (sweat)
• Started favouring the blue cards
and taking less from the red decks
Fast & Intuitive
• 3 lots of ten second video clips of teachers
• No Sound
• No difficulty in rating the teacher’s effectiveness
following post semester evaluations
• Five seconds showed same findings
Thin Slicing
…the ability of our unconscious to find
patterns in situations and behaviour based on
very narrow slices of experience
Coup D’Oeil – Power of a Glance
Thin Slicing
• John Gottman
•20 separate categories corresponding to
emotions in a marriage
•95% accuracy of predicting divorce after 1
hour observation
•Four Horsemen – Defensiveness,
Stonewalling, Criticism, Contempt
The Locked Door
• him was worried she always
• from are Florida oranges temperature
• ball the throw toss silently
• shoes give replace old the
• he observes occasionally people watches
• be will sweat lonely they
• sky the seamless gray is
• should now withdraw forgetful we
• us bingo sing play let
• sunlight makes temperature wrinkle raisins
The adaptive unconscious
• Aggressively
• Bold
• Rude
• Bother
• Disturb
• Intrude
• Infringe
• Respect
• Considerate
• Appreciate
• Patiently
• Yield
• Polite
• Courteous
Dark Side of Thin-Slicing
Implicit Association Test
Male Female
John
Bob
Amy
Holly
Joan
Derek
Peggy
Jason
Lisa
Matt
Sarah
Male or Female or
Career Family
Lisa
Matt
Entrepreneur
John
Merchant
Bob
Capitalist
Holly
Joan
Home
Corporation
Siblings
Peggy
Jason
Kitchen
Housework
Male or Female or
Family Career
Lisa
Matt
Entrepreneur
John
Merchant
Bob
Capitalist
Holly
Joan
Home
Corporation
Siblings
Peggy
Jason
Kitchen
Housework
Retraining the dark side
experiences
environment
First Impressions
Retraining the dark side
• Exposure at a higher level
• Comfortable with experience until normalised
• Frequently
• Positive associations
Communicating
with
Emotion
Emotional Intelligence
•Knowing your emotions.
•Managing your own emotions.
•Motivating yourself.
•Recognising and understanding other people's
emotions.
•Managing relationships, i.e. managing the
emotions of others.

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Emotional intelligence lsis

  • 2. Emotional Behaviour “We are what we repeatedly do. Excellence then is not an act. It is a habit” Aristotle
  • 3. “No mortal can keep a secret. If the lips are silent, he chatters with his fingertips; betrayal oozes out of every pore”
  • 5.
  • 6.
  • 7.
  • 8. Well rounded view, high levels of self awareness and awareness of others
  • 9. Well rounded view, high levels of self awareness and awareness of others
  • 10. Well rounded view, high levels of self awareness and awareness of others Centred and well grounded – acts on the basis of personal integrity. Emotionally strong and resilient in the face of failure.
  • 11. Well rounded view, high levels of self awareness and awareness of others Centred and well grounded – acts on the basis of personal integrity. Emotionally strong and resilient in the face of failure.
  • 12. Dynamic, forward thinking. A strong sense of destiny and ability to create new futures. Well rounded view, high levels of self awareness and awareness of others Centred and well grounded – acts on the basis of personal integrity. Emotionally strong and resilient in the face of failure.
  • 13. Dynamic, forward thinking. A strong sense of destiny and ability to create new futures. Well rounded view, high levels of self awareness and awareness of others Centred and well grounded – acts on the basis of personal integrity. Emotionally strong and resilient in the face of failure.
  • 14. Dynamic, forward thinking. A strong sense of destiny and ability to create new futures. Well rounded view, high levels of self awareness and awareness of others Centred and well grounded – acts on the basis of personal integrity. Emotionally strong and resilient in the face of failure. An unhealthy obsession with Alcohol and sex
  • 16. Fast & Intuitive • 50 cards gamblers have a hunch • 80 cards gamblers have figured it out • Stress responses to the red decks by the 10th turn (sweat) • Started favouring the blue cards and taking less from the red decks
  • 17. Fast & Intuitive • 3 lots of ten second video clips of teachers • No Sound • No difficulty in rating the teacher’s effectiveness following post semester evaluations • Five seconds showed same findings
  • 18. Thin Slicing …the ability of our unconscious to find patterns in situations and behaviour based on very narrow slices of experience
  • 19. Coup D’Oeil – Power of a Glance Thin Slicing • John Gottman •20 separate categories corresponding to emotions in a marriage •95% accuracy of predicting divorce after 1 hour observation •Four Horsemen – Defensiveness, Stonewalling, Criticism, Contempt
  • 21. • him was worried she always • from are Florida oranges temperature • ball the throw toss silently • shoes give replace old the • he observes occasionally people watches • be will sweat lonely they • sky the seamless gray is • should now withdraw forgetful we • us bingo sing play let • sunlight makes temperature wrinkle raisins
  • 22. The adaptive unconscious • Aggressively • Bold • Rude • Bother • Disturb • Intrude • Infringe • Respect • Considerate • Appreciate • Patiently • Yield • Polite • Courteous
  • 23. Dark Side of Thin-Slicing
  • 24. Implicit Association Test Male Female John Bob Amy Holly Joan Derek Peggy Jason Lisa Matt Sarah
  • 25. Male or Female or Career Family Lisa Matt Entrepreneur John Merchant Bob Capitalist Holly Joan Home Corporation Siblings Peggy Jason Kitchen Housework
  • 26. Male or Female or Family Career Lisa Matt Entrepreneur John Merchant Bob Capitalist Holly Joan Home Corporation Siblings Peggy Jason Kitchen Housework
  • 27. Retraining the dark side experiences environment First Impressions
  • 28. Retraining the dark side • Exposure at a higher level • Comfortable with experience until normalised • Frequently • Positive associations
  • 30. Emotional Intelligence •Knowing your emotions. •Managing your own emotions. •Motivating yourself. •Recognising and understanding other people's emotions. •Managing relationships, i.e. managing the emotions of others.