Advancements in automation continue to streamline the expense reporting process, and with it further reducing the time it takes for many companies to realize the return on investment from a new system. Join us for an informative hour-long webinar with data analysis from leading research organizations and more than 400 CFOs, controllers and accounting professionals to identify best practices in expense management today. You will also hear from a company that uses a fully automated reporting solution about how the system quickly delivers not just ROI, but better compliance with T&E policy, increased productivity and efficiency, and greater employee satisfaction.

1. Sponsor

2. • Recognize emerging trends in business travel and expense
management for 2015
• Evaluate expense report processing costs and return on
investment
• List the ways automation can simplify data management and
administrative reporting
• Recognize strategies to streamline the expense reporting
process and improve productivity
Learning Objectives
After attending this event you will be able to:

3. Proformative Event Notes
• The slides are available under “Handouts.”
• We will send you links via email to the presentation and
the recording within 24 hrs.
• For CPE/CE/CPD: Answer all polling questions and
remain for the duration. Credits awarded in 24 hours.
– Questions on credits? Email cpe@proformative.com.
• We want to hear from you! Ask questions for the Q&A
session at the end of the event.
• Please take the short survey at the end of the webinar.

4. Proformative Academy:
• On-demand video courses taught by senior practitioners
• 270+ finance and accounting courses - adding a course every day!
• CPE for 13 certifications: CPA, CMA, CTP, FP&A, CIA and many more
Welcome to Proformative
“Proformative is the leading professional development
resource for every member of the Office of the CFO”
Unlimited learning and CPE for $99/year!*
* Yup, not a misprint. $99/year!

5. Ask, Share, Learn – Within the Largest Community of Corporate Finance Professionals
Expense Management Strategies to Maximize ROI in 2016
Robert Neveu, President & Co-founder, Certify
Mark Philley, Corporate Payroll Manager, Superior Energy Services
Sara Faulk Fontenot, General Ledger Analyst, Superior Energy
Services

6. Today’s Speakers
Robert Neveu
President and Co-founder
Certify
Sara Faulk Fontenot
General Ledger Analyst
Superior Energy Services
Mark Philley
Corporate Payroll Manager
Superior Energy Services
6

7. • Industry-leading with first fully automated expense system
• #2 expense report software providing travel and expense
solutions since 2008
• 64 languages, 140+ currencies, clients in 80 countries
• #1 Highest Rated Expense Management Software on
G2 Crowd, with a 4.8 out of 5 star rating
• Over 25 million expense transactions in 2014
• Processing over $10+ billion/year in expense reports
About Certify
7

8. Spending Trends:
Why Expense Management Matters
8

9. T&E Spending is Substantial
$1.25t
U.S. business travel spending 2015
(estimate: GBTA)
$310bglobal business travel
spending 2015
International Domestic
$2,502 $1,002
Average base cost per business
trip for air, hotel and car rental
(Travel Leaders Corporate)
9

10. 25% of all U.S. companies spend $1 million or
more on annual T&E expenses
(PayStream Advisors)
of total annual
budget for T&E
(Aberdeen Group)
10-12%
Business Investment in T&E
10

11. T&E Spending by Company Size
$50k – $5mm
Mid-Size Company
101 – 999 employees
> $5,000,000
Large Enterprise
More than 1,000 employees
< $50,000
Small Business
Less than 100 employees
Reference: Certify Annual Expense Management Outlook 2015
Average annual T&E spend
11

12. MEALS
AIRFARE
LODGINGGAS
MISC.
CELL PHONE
CAR RENTAL
GROCERIES
SUPPLIES
TAXI
TOLLS
SHIPPING
PARKING
1. Meals 21%
2. Airfare 16%
3. Lodging 14%
4. Gas 12%
5. Misc. 8%
6. Cell Phone 6%
7. Car Rental 5%
8. Groceries 5%
9. Supplies 5%
10.Taxi 5%
11.Tolls 2%
12.Shipping 2%
13.Parking 1%
Reference: Certify’s SpendSmart™ Report, Q4 2014
How the Expense Budget is Spent
12

13. Polling Question

14. Expense Management ROI:
What It Is, How to Get It
14

15. • Hard costs for paper, printing and postage
• Hours to create, review and approve reports
• Time required for reconciliation and reimbursement
• Storage fees to archive expense reports
• Lost productivity
Hidden Costs of a Manual System
Reducing processing costs is the #1 T&E improvement
for 48% of all best-in-class companies
(Aberdeen Group)
15

16. $6.85
fully automated
$17.31
semi-automated
$26.63
manual
Expense Report Processing Costs
Average cost to process a single
expense report by system type:
of companies do not
track their expense
report processing costs
80%
Reference: PayStream Advisors
16

17. T&E Cost Savings Strategies Used by
Best-in-Class Companies
Aberdeen Group: Travel and Expense Management: Spend and Save
88%
58%
87%
77%
68%
Expense reports audited
regularly
Automatic linkage
between expense mgt.
and back-end systems
Online travel booking
system
Commercial card
system/program
End-to-end expense mgt.
solution
52%
automate key components
of expense management
17

18. Expense Management Automation
• Cost savings: reduce costs in time and materials
required to process expense reports
• Process efficiency: eliminate data entry and
errors, improve administrative reporting
• Increased productivity: mobile and cloud-based
accessibility simplify expense management
• Policy compliance: integrate company T&E
policies and spending controls
Why do best-in-class companies turn to automation?
18

19. Polling Question

20. Methods for Managing T&E Reporting
2013 2014 2015 2016
Cloud/Web-Based 36% 44% 37% 35%
Excel Spreadsheets 35% 29% 32% 37%
Homegrown Solution 7% 5% 7% 5%
Pen and Paper 10% 4% 4% 8%
ERP 12% 18% 19% 15%
Reference: Certify’s Annual Travel & Expense Management Survey 2013-2016
The mix of expense management systems remains consistent
20

21. ROI Requires an Initial Investment
Are you planning to switch or currently in the process of evaluating
vendors for a new web-based system?
62% of all companies planning to make the
switch will do so in the next 12 months
Reference: Certify’s Annual Travel & Expense Management Survey 2016
37%
Small Business
46%
Midsized
Companies
53%
Enterprise
21

22. Benefits of Investing in Automation
Actual benefits of using a web-based system
surpass expectation in every category
Reference: Certify’s Annual Travel & Expense Management Survey 2016
22

23. How ROI is Achieved
What are the ways you’ve achieved ROI on your
new expense management system?
58%
53%
33%
26%
22% 22%
Improved
efficiency/expense
reporting process
Reduction in
processing costs (less
paper, postage,
storage etc.)
Mobile accessibility Increased employee
productivity
Elimination of
payment for duplicate
expenses
Reduction in
overhead/staffing
requirements
Reference: Certify’s Annual Travel & Expense Management Survey 2016
23

24. Average Time to ROI is Improving
2015 Expense Trends Survey
24

25. Average Time to ROI is Improving
2015 Expense Trends Survey
2016 Expense Trends Survey
25

26. Automation at Work:
Superior Energy Services
26

27. About Superior Energy Services
• Leading provider of oilfield services, technology and
expertise to global oil and gas producers
• Headquartered in Houston, TX, with offices in the
United Kingdom and Brazil
• Operating 40 subsidiaries; 10,000 employees
worldwide; $4 billion annual revenue
27

28. Expense Management Challenges
• Company growth and acquisitions was the driving
factor to simplify expense management processes
• Evaluated several vendors to help with transition from
paper-based reporting process to a web-based solution
• Needed to replace multiple legacy systems with a single
solution for all employees, at any location
• Small team of accounts payable employees to support
the organization; must automate key expense functions
28

29. Benefits with T&E Automation
• Streamlined the entire expense report process including integrated
policy controls, AP software and corporate credit cards
• Mobile app and mobile manager approvals add greatest value to the
company’s large number of remote and jobsite-based employees
• Reduced expense report processing times by 50%, plus faster
employee reimbursement integrated with company payroll
• Provides a single, easy-to-use platform accessible to all employees;
1,000 monthly users in 8 subsidiaries now on the system
29

30. Maximizing ROI:
Automated Reporting Features
30

31. Top T&E Strategies to Achieve ROI
STRATEGIES OUTCOMES
Mobile Accessibility
Reduce costs, simplify the reporting process, and
improve productivity for employees and managers
Systems Integration
Streamline data entry, reduce errors and improve
efficiencies in backend processing functions
Automated Controls
Automate policy enforcement, eliminate payment
of duplicate expenses and control spending
Reporting Visibility
Leverage real-time access to detailed spending
metrics and key workflow analytics
31

32. Simplify the Reporting Process
Top mobile features for greater efficiency:
• Optical character recognition/auto-fill: snap photos
of receipts, automatically parse data into reports
• Mobile report creation: build expense reports from
the road as receipts are captured and saved
• Remote approvals: managers can review and
approve reports from any location to reduce delays
Mobile OCR and auto-fill
Mobile lowers processing costs by 65%,
improves reimbursement rate 40% (Aberdeen Group)
32

33. Automate Policy and Spending Controls
• Make policy automatic: apply built-in spending caps,
reporting requirements (meal attendees, receipts, etc.),
vendor preferences, and more for better compliance
• Eliminate duplicate receipts/expenses: automatic
system reviews identify duplicate expenses, flag out-of-
policy expenses, reduce fraud, and save money
• Seamless travel booking: integrated travel booking
ensures best rates and efficient expense reporting, plus
pre-trip approvals to maximize spending control
• Manage expense reporting on time: set a schedule to
automatically build reports, notify employees and
managers, and submit expenses (specific to Certify)
33

34. A Quick Note About Fraud
• Expense fraud accounted for nearly 14% of all occupational fraud in
2014 with a median loss of more than $30,000
• Businesses with fewer than 100 employees have a 28% higher median
fraud loss than those 100+
• 2016 Annual Trends: 85% of organizations have a written T&E policy;
73% use a manual review process to monitor compliance
Association of Certified Fraud Examiners
Oversight Systems
82%
34

35. Integrations: the Key to Efficiency
Expense
• Accounting Systems: automate key accounting
functions and streamline workflow
• Corporate Credit Cards: direct control over
employee spending, faster reconciliation
• Corporate Systems: reduce data entry and errors
across multiple redundant systems
• ACH Reimbursement: direct deposit for more
efficient reimbursement, simplified accounting
35

36. You Can’t Measure What You Can’t See
Actionable insights into key spending and process metrics:
• Spending: analyze company spend by expense category, department,
individual employee, monthly reimbursements, etc.
• Compliance: review processed and in-progress reports, policy violations,
identify risk and offenders, and improve company compliance rates
• Workflow: monitor people and process; documented path of approvals
ensure expenses are reviewed/approved according to guidelines
36

37. Thank You

38. Q & A

39. • Thanks to our speakers
• Join us at www.proformative.com to continue the
conversation with your peers in our community
• If you want an introduction to today’s speakers
or sponsor, tell us on the survey!
A Few Final Items

40. Sponsor

41. Polling Question