Arlo cameras can be easily reinstalled at the new location. Just remove the cameras from the existing account and reset them back to the factory settings and resync with the account again the same way they were installed earlier. If cameras are with the smart hub you might have to reset smart hub back to factory settings. Rest of the process will remain the same. To continue using your Arlo Go camera after you reset it, you must complete the new system setup process again. If you find it difficult to reset and re-sync your Arlo camera, you can call our customer support team at toll-free number: +1-866-934-0030.

2. How do I factory reset and re-sync my
Arlo camera?
Factory resetting your Arlo wire-free camera returns it to default settings and removes the camera
from your account. This means that you must follow the Arlo Secure App setup process to use your
camera after a factory reset.
Factory reset a camera from your Arlo account
To factory reset your camera while it is connected to the cloud:
1.Launch the Arlo Secure App or log in to your Arlo account at my.arlo.com.
2.Tap or click Settings > My Devices and select the camera you want to reset.
3.Tap or click Remove Device.
4.Tap or click Yes to confirm that you want to remove the camera from your account.
5.Return to the Devices page.
6.Tap Add New Device.
7.Select your Arlo device.
8.Select your Arlo model.
9.Follow the prompts to reconnect your camera to your Wi-Fi network, Base Station, or SmartHub.

3. Factory reset an Arlo camera with the Sync button
To factory reset your camera if it is offline or does not have battery power:
1.Unmount your camera and find the Sync button. The location of the Sync button varies for different
camera models:
Pro 3, Pro 4, Floodlight, Ultra, and Go 2 models:
Release the camera from the camera housing to access the Sync button. Example:

4. 2.Press and hold the Sync button for about 15 seconds, until the camera LED begins blinking Blue, then
release the button.
For Essential Wire-Free: Press and hold the Sync button for about 15 seconds, until the camera LED
begins blinking Blue, then release the button. Ensure the camera LED blinks Amber three times. The
factory reset may take 15 to 45 seconds to complete.
Note: If you accidentally hold the Sync button too long, return to step 1.

5. 3.Launch the Arlo Secure App or log in to my.arlo.com.
4.Tap or click Settings > My Devices and select the camera you just reset.
5.Tap or click Remove Device.
6.Tap or click Yes to confirm.
7.Return to the Devices page and tap or click Add New Device.
8.Select your Arlo device.
9.Select your Arlo model.
10.Follow the prompts to connect the camera to your Wi-Fi network, Base Station, or SmartHub.
11.If needed, insert the camera back into its camera housing until it clicks back into place.

6. How do I factory reset and re-sync my Arlo
camera?
Arlo cameras can be easily reinstalled at the
new location. Just remove the cameras from
the existing account and reset them back to
the factory settings and resync with the
account again the same way they were
installed earlier. If cameras are with the smart
hub you might have to reset smart hub back to
factory settings. Rest of the process will remain
the same. To continue using your Arlo Go
camera after you reset it, you must complete
the new system setup process again. If you find
it difficult to reset and re-sync your Arlo
camera, you can call our customer support
team at toll-free number: +1-888-980-2771.