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Intermark IDD

Social Media
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Social Media Is Many Different Things…
We Bring Them All Together We are your Fully-baked, Turnkey, Social Media and Reputation Management Solution.
Who Are We? • Over 30 Years of Automotive Experience • Human Touch Backed by Sophisticated Technology • Customized Approach • In House Team of Social Media Developers
Setting Goals • Connect with customers through local content • Develop voice and provide consistent messaging • Maintain brand personality • Grow fan base across all social media channels
We Have a Full Toolbox That Includes:
Monitoring and Responding • 24/7 • Customer Service Function • Removal of Offensive Posts & Span • Immediate Notification and Timely Response • Build Relationships
Reputation Management • Develop & Monitor Keywords • Listen to Online Conversations • Respond to Reviews – Never Cookie Cutter • Analyze Chatter
Reputation Management • Even if you aren’t looking, people may still be talking online • Respond to positive and negative comments • Have a plan in place before you ever start monitoring • Constantly adjust the terms in the monitoring mix
How Can Intermark Make A Difference? • Develop a voice for each dealership • Create content specific to each store • Sell the lifestyle that is inherent to each brand • Contests & promotions to increase engagement even more • Respond to all reviews…promptly
• Monthly Content Calendars • Daily Posting • Advertising Buys • Contests & Promotions • 24/7 Monitoring & Responding • Reporting How We Work…

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Social media

  • 1.
  • 2. Social Media Is Many Different Things…
  • 3. We Bring Them All Together We are your Fully-baked, Turnkey, Social Media and Reputation Management Solution.
  • 4. Who Are We? • Over 30 Years of Automotive Experience • Human Touch Backed by Sophisticated Technology • Customized Approach • In House Team of Social Media Developers
  • 5. Setting Goals • Connect with customers through local content • Develop voice and provide consistent messaging • Maintain brand personality • Grow fan base across all social media channels
  • 6. We Have a Full Toolbox That Includes:
  • 7. Monitoring and Responding • 24/7 • Customer Service Function • Removal of Offensive Posts & Span • Immediate Notification and Timely Response • Build Relationships
  • 8. Reputation Management • Develop & Monitor Keywords • Listen to Online Conversations • Respond to Reviews – Never Cookie Cutter • Analyze Chatter
  • 9. Reputation Management • Even if you aren’t looking, people may still be talking online • Respond to positive and negative comments • Have a plan in place before you ever start monitoring • Constantly adjust the terms in the monitoring mix
  • 10. How Can Intermark Make A Difference? • Develop a voice for each dealership • Create content specific to each store • Sell the lifestyle that is inherent to each brand • Contests & promotions to increase engagement even more • Respond to all reviews…promptly
  • 11. • Monthly Content Calendars • Daily Posting • Advertising Buys • Contests & Promotions • 24/7 Monitoring & Responding • Reporting How We Work…