SlideShare a Scribd company logo
1 of 2
Download to read offline
Strategies For Handling Change - Your Communication 
Strategy - 
What advice a result of feedback? 
- what exactly are the objectives? 
- How much advice is going to be supplied, messages? 
- What mechanisms will likely be utilized 
The essential MENTAL questions that the communication strategy must address 
Regarding the emotional resonance feature of the communications, John Kotter makes the point that 
change leaders that are great are great at telling visual stories with high psychological impact. 
Kotter exemplifies this the anecdote of Martin Luther King who didn't stand up facing the Lincoln 
Memorial and say: "I've a great strategy" and exemplify it with 10 good reasons why it was an 
excellent strategy. 
William Bridges focuses around the mental and 
psychological impact and feature of the change - 
and poses these 3 easy questions: 
(1) What is changing? Bridges offers the next 
guidance - the change leader's communicating statement must:- Clearly express the change leader's 
understanding and intention 
- Link the change to the drivers making it crucial 
- "Sell the issue before you attempt to offer the solution." 
- Be under 60 seconds in duration 
(2) What will actually be distinct as a result of the change? 
(3) who is planning to lose what? Bridges maintains that the situational changes are not as 
problematic for firms to make as individuals affected by the change's psychological transitions. 
Transition direction is about seeing the situation through another guy's eyes. It's an outlook 
depending on empathy. It works with people to bring them through the transition and is 
communicating and management process that recognises and affirms them's realities. Failure to get 
this done, on Communicating change the part of change leaders, and a denial of the losses and 
"lettings go" that individuals are faced with, sows the seeds of mistrust. 
5 guiding principles of a great change management communication strategy 
So, in summation the 5 directing principles of a great change management communication strategy 
are as follows:
- Clarity of message - to ensure acknowledgement and relevance 
- Resonance of message - the message's psychological tone and delivery 
- Exact targeting - to reach the right people with the message that is correct 
- Timing schedule - to attain timely targeting of messages 
- Feedback procedure - to ensure two way communication that is actual 
Failure reasons in change management are many and varied. But one thing is painfully clear. 
The cause is a deficiency of communication and also dearth of clarity. This is exactly what a 
Programme Direction based approach to change is about and why it so important.

More Related Content

Featured

PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)contently
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024Albert Qian
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsKurio // The Social Media Age(ncy)
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summarySpeakerHub
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next Tessa Mero
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best PracticesVit Horky
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project managementMindGenius
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...RachelPearson36
 
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Applitools
 
12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at WorkGetSmarter
 
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...DevGAMM Conference
 
Barbie - Brand Strategy Presentation
Barbie - Brand Strategy PresentationBarbie - Brand Strategy Presentation
Barbie - Brand Strategy PresentationErica Santiago
 

Featured (20)

PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
 
12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work
 
ChatGPT webinar slides
ChatGPT webinar slidesChatGPT webinar slides
ChatGPT webinar slides
 
More than Just Lines on a Map: Best Practices for U.S Bike Routes
More than Just Lines on a Map: Best Practices for U.S Bike RoutesMore than Just Lines on a Map: Best Practices for U.S Bike Routes
More than Just Lines on a Map: Best Practices for U.S Bike Routes
 
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
 
Barbie - Brand Strategy Presentation
Barbie - Brand Strategy PresentationBarbie - Brand Strategy Presentation
Barbie - Brand Strategy Presentation
 

Strategies For Handling Change - Your Communication Strategy -

  • 1. Strategies For Handling Change - Your Communication Strategy - What advice a result of feedback? - what exactly are the objectives? - How much advice is going to be supplied, messages? - What mechanisms will likely be utilized The essential MENTAL questions that the communication strategy must address Regarding the emotional resonance feature of the communications, John Kotter makes the point that change leaders that are great are great at telling visual stories with high psychological impact. Kotter exemplifies this the anecdote of Martin Luther King who didn't stand up facing the Lincoln Memorial and say: "I've a great strategy" and exemplify it with 10 good reasons why it was an excellent strategy. William Bridges focuses around the mental and psychological impact and feature of the change - and poses these 3 easy questions: (1) What is changing? Bridges offers the next guidance - the change leader's communicating statement must:- Clearly express the change leader's understanding and intention - Link the change to the drivers making it crucial - "Sell the issue before you attempt to offer the solution." - Be under 60 seconds in duration (2) What will actually be distinct as a result of the change? (3) who is planning to lose what? Bridges maintains that the situational changes are not as problematic for firms to make as individuals affected by the change's psychological transitions. Transition direction is about seeing the situation through another guy's eyes. It's an outlook depending on empathy. It works with people to bring them through the transition and is communicating and management process that recognises and affirms them's realities. Failure to get this done, on Communicating change the part of change leaders, and a denial of the losses and "lettings go" that individuals are faced with, sows the seeds of mistrust. 5 guiding principles of a great change management communication strategy So, in summation the 5 directing principles of a great change management communication strategy are as follows:
  • 2. - Clarity of message - to ensure acknowledgement and relevance - Resonance of message - the message's psychological tone and delivery - Exact targeting - to reach the right people with the message that is correct - Timing schedule - to attain timely targeting of messages - Feedback procedure - to ensure two way communication that is actual Failure reasons in change management are many and varied. But one thing is painfully clear. The cause is a deficiency of communication and also dearth of clarity. This is exactly what a Programme Direction based approach to change is about and why it so important.