Strategies For Handling Change - Your Communication Strategy -
1. Strategies For Handling Change - Your Communication
Strategy -
What advice a result of feedback?
- what exactly are the objectives?
- How much advice is going to be supplied, messages?
- What mechanisms will likely be utilized
The essential MENTAL questions that the communication strategy must address
Regarding the emotional resonance feature of the communications, John Kotter makes the point that
change leaders that are great are great at telling visual stories with high psychological impact.
Kotter exemplifies this the anecdote of Martin Luther King who didn't stand up facing the Lincoln
Memorial and say: "I've a great strategy" and exemplify it with 10 good reasons why it was an
excellent strategy.
William Bridges focuses around the mental and
psychological impact and feature of the change -
and poses these 3 easy questions:
(1) What is changing? Bridges offers the next
guidance - the change leader's communicating statement must:- Clearly express the change leader's
understanding and intention
- Link the change to the drivers making it crucial
- "Sell the issue before you attempt to offer the solution."
- Be under 60 seconds in duration
(2) What will actually be distinct as a result of the change?
(3) who is planning to lose what? Bridges maintains that the situational changes are not as
problematic for firms to make as individuals affected by the change's psychological transitions.
Transition direction is about seeing the situation through another guy's eyes. It's an outlook
depending on empathy. It works with people to bring them through the transition and is
communicating and management process that recognises and affirms them's realities. Failure to get
this done, on Communicating change the part of change leaders, and a denial of the losses and
"lettings go" that individuals are faced with, sows the seeds of mistrust.
5 guiding principles of a great change management communication strategy
So, in summation the 5 directing principles of a great change management communication strategy
are as follows:
2. - Clarity of message - to ensure acknowledgement and relevance
- Resonance of message - the message's psychological tone and delivery
- Exact targeting - to reach the right people with the message that is correct
- Timing schedule - to attain timely targeting of messages
- Feedback procedure - to ensure two way communication that is actual
Failure reasons in change management are many and varied. But one thing is painfully clear.
The cause is a deficiency of communication and also dearth of clarity. This is exactly what a
Programme Direction based approach to change is about and why it so important.