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creating value in hospitality is the course name Which of the following statements about hotels
international rating system is false? Select one: a. Once a hotel is rated, it is rare to have number
of stars reduced. b. Makeup of the facilities and diversification of services are important rating
criteria. c. Some hotels are unique in design, history and structure, and that will complicate
consistency in rating scores. d. If a hotel is famous because of its cultural heritage, outstanding
facilities and features, having an official rating may not be that crucial for the hotel owners and
managers because customers will be positively influenced by the high reputation of such hotels.

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