1. Amal Fadiel Amin Hassan
Tel : 065 3573333
Mobile : 01023294029
E-mail : amal.fadiel@yahoo.com
Personnal Data
Marital Status : Married
Gender : Female
Nationality : Egyptian
Birth date : 21/ 7 / 1983
Birth place : Red Sea
ID Number : 3100185
Address : Arabia -Hurghada _ Red Sea
Education
Graduated from Ain Shams University, Faculty of Al-Alsun, Department of Spanish
with second language English
Grade : Good May 2004
Project : Translation novel from Spanish into Arabic
Grade of project: Very good
Experience
• I am work as recruitment consultant in Brother petroleum Company
from August 2012 till February 2015
Tasks
3 years of experience in sales using Customer Centric Selling strategy with main
responsibilities for business development and account management with main focus on
customer satisfaction fulfill any clients' recruitment needs.
Also experience in Account Management, maintaining and developing strategic accounts.
Strong communication and interpersonal skills which helps to easily identify client’s needs
and find the best possible solution for them without losing sight of their strategic objectives
1. offer a full range of recruitment services such are Database searching/
Search and Selection
2. Develop Sales Plan.
2. 3. Contacting with HR related personnel within oil and gas company
3. Receive Payments.
4. Give Customer Feedbacks
• I worked in NAMMA SHIPPING LINE CO. in Human Resource Department
from 21/09/2009 till 30/10/2011.
I joined on the company as crewing coordinator in Deck and Eng. Department from
21/09/2009 till 03/04/2010 .after this date I was promoted as head of Deak &Engine
department from 04/04/2010 till 30/10/2011
Tasks
Management deck & engine department on the vessels from the side of
* Maintaining attendance & vacation records.
* Generating invoice & maintaining records in excel as well as in file
* Calculating Incentives & Performance of a team on a Monthly and quarterly Basis.
* Involvement in Joining Formalities like issuing Offer Letters, Appointment Letters,
Salary Structuring, etc. to staff employees.
* Involved in employees training & development activities
• I take a TOT course from ministry of communication to be
othulized trainer to teaching course in customer service and
call center
Training
I had five months training in National Bank of Abu Dhabi - Hurgada
Branch in Customer Service Department.
From : 14-10-2006
To : 14-3-2007
Training courses
1 - Spanish course
Location : Cervantes Institute
Duration : 4 weeks may 2002
2 - Germany course
Location : Goethe -institute Cairo
3. Track of : Deutsh kurse der grundstufe g 1/2
Duration : From 28/6/2003 to 11/9/ 2003
3 - Germany course
Location : Goethe -institute Cairo
Track of : Deutsh kurse der grundstufe g 3/4
Duration : From 17/9/2005 to 15/12/2005
4 - Computer course
Location : IBM - Egypt ( Integrated Technology Education Services )
Track of : Office Administration Track
Duration : From 15/9/2005 to 01/12/2005(12 weeks training program"300 hours")
*This course gives me the certificate of MOS (Microsoft Office Specialist)
5 - ICDL course
Location : "Select IBM" Center Cairo
Track of : International Computer Driving License
Duration : From 18/12/2005 to 12/1/2006
Language Skills
Arabic : Mother language
Spanish : Excellent
English : Excellent
Germany : Good
Computer Skills
Productivity Applications
*Professional user of Microsoft Office suite including:
Word, Excel, Outlook, Power point, Acces , Publisher
2003, 2007, 2010 & 2013 versions
*Operating systems
Windows XP / Windows 7 -
*Fluent internet user
REFRENCES:
O General HAMED | Manager of security &HSE / Namma shipping lines
O MR Hatem Hagag |Manager of financial department / Namma shipping lines
4. O Mrs. Katerina Maresova Ali | Senior Recruitment Consultant / Brother Petroleum
services
Contact details and other references are available upon request.
Signature
Amal Fadiel
2015