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WHERE IS MY BUS?
    User Centered Design 2012

        Aliya Ibragimova
        Daria Kurochkina
         Damian Vogel
AGENDA

• Topic   overview
• Persona
• Scenario
• Survey
• Requirements
• Prototype
TOPIC OVERVIEW

• Most people
  • use public transport
• Using your own car
  • is not very ecologic
• How can we make public   transportation
 more appealing?
 • Give easier access to
   • departure time and locations
 • Public transport will be
   • less stressful
PERSONA I

• Marc, 17y
  • has 2 sisters
  • College student in Neuchâtel
• Hobbies:
  • outdoor sports: mountain biking, hiking, skiing
• Uses public transportation
  • to get to new and exciting locations
• Needs:
  • organize activities spontaneously
SCENARIO I
PERSONA II

• Marie, 42
  • married, 3  Kids
• Works as a Nurse in Lausanne CHUV
  • irregular schedule
  • multiple sites
• Uses public transport
  • because of the city traffic
• Needs:
  • Efficient access to information
SCENARIO II
SURVEY             186

• The   operation system of my smartphone is
                windows mobile
                            iOS
                       Android
                   I don’t know
      I dont have a smartphone

•I   use Google maps for navigation
                                       no

                              yes
SURVEY

•I   use public transport
            weekly                 montly
                                                                   3
              daily
                                                   2
                                                                   1
• Usually
  1. I use the same bus/train and bus/train stop at the same time 21%
  2. I use the same bus/train at various times                    48%
  3. I don't know which bus/train and at what time I will use     31%
SURVEY

• Usually     I get a timetable from
                               bus/train station
                        internet at home/work
                                 mobile phone
                       paper pocket timetable
        usually I don't care (and wait 1 hour)

•I    use these mobile applications and websites to get a timetable
  •   sbb 95x
  •   tpg 24x
  •   zvv 15x
  •   google 10x
  •   wemlin 4x
  •   tl 4x
SURVEY
• Usually
    1. I know that the next bus/train in 5 minutes and I will rush to be in time 45%
    2. I know that there will be another bus/train in 20 minute so I'll take it and will not hurry 27%
    3. I don't know the timetable so precisely 28%
                                                                 2                  3

                                                                                    1
•   It would be cool to know if some of my friends are on the same train
                                        I don't care 59%

                                                                                        yes 41%
SURVEY

•Ithink that it is useful to see the bus/train current
 position on the map
 to know arrival time is enough 54%
                                                  I don't care 5%
                                                  yes 41%
REQUIREMENTS

• Mobile application for iOS & Android
  • closest bus stops
  • "time till the next bus"
• Target groups - multiple views
  • Weekly: Map view with current location
  • Daily: List view
• Save favorite bus stops
• Save time-table for off-line use
• One-click purchase of tickets
• Gradual learning curve
CONSTRAINTS


• Multi-platform   development
• Internet   connection to get data
• Location   services for position
• SBB API    web-service available
DESIGN CHOICES
DESIGN CHOICES
THANK YOU!

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farplano UI design

  • 1. WHERE IS MY BUS? User Centered Design 2012 Aliya Ibragimova Daria Kurochkina Damian Vogel
  • 2. AGENDA • Topic overview • Persona • Scenario • Survey • Requirements • Prototype
  • 3. TOPIC OVERVIEW • Most people • use public transport • Using your own car • is not very ecologic • How can we make public transportation more appealing? • Give easier access to • departure time and locations • Public transport will be • less stressful
  • 4. PERSONA I • Marc, 17y • has 2 sisters • College student in Neuchâtel • Hobbies: • outdoor sports: mountain biking, hiking, skiing • Uses public transportation • to get to new and exciting locations • Needs: • organize activities spontaneously
  • 6. PERSONA II • Marie, 42 • married, 3 Kids • Works as a Nurse in Lausanne CHUV • irregular schedule • multiple sites • Uses public transport • because of the city traffic • Needs: • Efficient access to information
  • 8. SURVEY 186 • The operation system of my smartphone is windows mobile iOS Android I don’t know I dont have a smartphone •I use Google maps for navigation no yes
  • 9. SURVEY •I use public transport weekly montly 3 daily 2 1 • Usually 1. I use the same bus/train and bus/train stop at the same time 21% 2. I use the same bus/train at various times 48% 3. I don't know which bus/train and at what time I will use 31%
  • 10. SURVEY • Usually I get a timetable from bus/train station internet at home/work mobile phone paper pocket timetable usually I don't care (and wait 1 hour) •I use these mobile applications and websites to get a timetable • sbb 95x • tpg 24x • zvv 15x • google 10x • wemlin 4x • tl 4x
  • 11. SURVEY • Usually 1. I know that the next bus/train in 5 minutes and I will rush to be in time 45% 2. I know that there will be another bus/train in 20 minute so I'll take it and will not hurry 27% 3. I don't know the timetable so precisely 28% 2 3 1 • It would be cool to know if some of my friends are on the same train I don't care 59% yes 41%
  • 12. SURVEY •Ithink that it is useful to see the bus/train current position on the map to know arrival time is enough 54% I don't care 5% yes 41%
  • 13. REQUIREMENTS • Mobile application for iOS & Android • closest bus stops • "time till the next bus" • Target groups - multiple views • Weekly: Map view with current location • Daily: List view • Save favorite bus stops • Save time-table for off-line use • One-click purchase of tickets • Gradual learning curve
  • 14. CONSTRAINTS • Multi-platform development • Internet connection to get data • Location services for position • SBB API web-service available