The document outlines an external audit plan for Furniture-Wood Factory (FWF) to assess their production and shipping processes over three days from May 18-20, 2011. The audit will evaluate if FWF's quality management system complies with ISO 9001:2008 standards. Lead auditor Faustino Asprilla and assistant Giovanni Hernandez will interview staff, observe production activities, and review documents related to order tracking, quality assurance, and shipping. The agenda details locations, times, and responsibilities for opening/closing meetings, interviews, observations and document reviews over the three day period.