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Product Strategy I
T-109.410 Technology Management
21.10.2004
Eino Kivisaari
Researcher, M.Sc.
Technology Management & ICT Business
”Product strategy begins with a strategic vision that
states where a company wants to go, how it will
get there, and why it will be successful.”
”Product strategy is like a roadmap, and like a
roadmap it’s useful only when you know where
you are and where you want to go.”
(McGrath 2001)
Competitive Product Strategy
 Competitive Strategy Fundamentals
Price-Based
Product Differentiation
 ”Product differentiation strategy provides
the primary source of competitive
advantage for most high-technology
products” (McGrath 2001)
Michael E. McGrath:
Product Strategy
for High Technolgy
Companies
• Not available at HUT library
• Amazon et al ~35 €
Topics of this lecture
 Product Platform Strategy
 Product Line Strategy
 Leveraged Expansion
 Sustained Differentiation
 First-to-Market vs. Fast-Follower Strategy
What is
Product
Strategy??
Product Platform Strategy
 Platform is an architecture of the common
elements implemented across a range of products
 One element in the platform usually represents
a defining technology
 Dictates life cycle, capabilities, limitations
 Important to understand the role of a defining technology
 The choice if defining technology is perhaps the most
critical strategic decision that a hi-tech company makes
Product Platforms
Product 1
Product 2
Product 3
Product 1A
Product 1B Product 1C
Element A
Element B
Element C
Segment A
Segment B
Segment C
Common Platform
Elements
Unique product
elements and
common channel
elements of
product line
Product 5
(McGrath 2001)
Benefits of Platform Strategy
 Focuses management on key decisions at the
right time
 Simplifies the strategy processs, helps concentrating
on critical decisions
 Enables rapid & consistent product development
 Encourages a long-term view on product strategy
 Can leverage operational efficiencies
 Manufacturing costs
 Design costs
 Makes marketing and support easier
Example of Product Platforms:
 Apple Computer Platform:
Mac OS
Motorola processors
Easy-to-use GUI
Which are supporting, which are defining
technologies?
Open Interfaces in Product
Platforms
 A product portfolio based on open interfaces
 Allows other manufacturers to
participate
 Gives the company a smaller portion of
the entire market, but…
…makes the market significantly bigger
A piece of a big cake may well be a lot bigger
than the small cake!
Examples of
Open Interface Strategy
 Sun Microsystems: Java
 Nokia: Symbian
 Intel: AGP
Motivation in each case: to enlarge a
market where you are a rather strong
player yourself
Product Line Strategy
A time-phased plan for developing products
from a common platform, each product
targeting a specific market segment
 The true potential of a platform strategy is
extracted with an effective product line strategy
Product Line Strategy (contd.)
 Covers all primary targeted market segments
 Each product offering should be sufficiently
focused
 Time-phased scheduling / sequencing
 all products cannot be released simultaneously
 priorization
 Similar products / product lines are coordinated
 To avoid rework and confusion in marketing and among
customers
Product Line Examples
 Nokia Mobile Phones
Everybody knows what I’m talking about! 
Leveraged Expansion
Case studies show that:
The success of expansions to new
product markets depends highly on
ability to leverage:
Existing market knowledge
Technical skills
High Low/None
Moderate
Moderate
Low/None
Market
Leverage
Product/Technology Leverage
New
Market
Related
Market
Current
Market
Existing
Product
Platform
Core
Technology
Current
Skills
New
Skills
Maidique & Zirger (Stanford University, 1984):
A study on 158 product launches (50% failed, 50% succeeded)
The result: 8 Principal Factors of Product Success:
1. The developing organization, through in-depth understanding of the
customers and the marketplace, introduces a product with a high
performance-to-cost ratio.
2. The create, make, and market functions are well coordinated and
interfaced.
3. The product provides a high contribution margin to the firm.
4. The new product benefits significantly from the existing
technological and marketing strengths of the developing
business units.
5. The developing organization is proficient in marketing and commits a
significant amount of its resources to selling and promoting the
product.
6. The R&D process is well planned and coordinated.
7. There is a high level of management support for the product from the
product conception stage to its launch into the market.
8. The product is an early entrant.
Examples of Leveraged Expansion
 Texas Instruments: The Little Professor
 Apple: PowerBook
 Adobe: Acrobat
 Microsoft
DOS  Windows
Windows + Internet  Internet Explorer & MSN
Sustained Differentiation
…is achieved with vectors of differentiation
that are significant to the customer
 One very prominent feature
or
 An appealing combination
High-Tech Differentiation
 Unique features
 Measurable benefits
 Ease of use
 Improved productivity
 Unique fundamental characteristics
 Design
Unique features
 most commonly used
 an ”easy” strategy
 endlessly adding new features does not
give sustained differentiation
 can contradict ease of use
Measurable benefits
 reduced eletricity bill
 longer recording time
 faster Internet access
Ease of use
 A very important vector of differentiation
 Sometimes technology advances do not
deliver enhanced productivity, because of
usability problems
 A big challenge in an era when everything
is integrated in a single device (mobile
phone)
Improved Productivity
 Longer battery life
 Better quality (of voice communications)
 More responsive UI
 Technology advances complemented with
good usability
 Often a crucial factor in buyer’s decision
making process
Unique Fundamental
Characteristics
 Example: The imaging method of Polaroid
cameras
 Often protected by patents
If based on a special technology
 Not so common in ICT where
interoperability is a fundament
Design
 More and more important in maturing
markets…
…such as mobile phones!
 Hardware Design & User Interface Design
First-to-Market Strategy
 Market share advantage
 Earlier market & customer experience
 Influence on markets and standards
 Possibility to build entry barriers
 Image benefits, a glamorous strategy
 Big risks!
 Somewhat problematic in ICT: as
interconnectivity is the rule, market dominance
can seldom be achieved
 An exception: Cisco
Fast-Follower Strategy
 Wait until market is clarified
 Avoid market education costs
 Nearer in time to eventual market, easier to
predict
 Ability to use newer technology
 Fast means fast! The name of the strategy is not just
”Follower Strategy” 
 Advantages of being fast:
Jump ahead and stay ahead
“Fast product
development abilities
enable
sustained
competitive
advantage
and ability to
stay ahead
competition”
(McGrath 2001)
1st Generation
TTM = Time-to-market
TTM
2nd Generation
TTM
3rd Generation
TTM
4th Generation
TTM
1st Generation
TTM
2nd Generation
TTM
TTM
?
Time
Competitor B
Competitor A
See you next week!


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Product Strategy Presentation Template.ppt

  • 1. Product Strategy I T-109.410 Technology Management 21.10.2004 Eino Kivisaari Researcher, M.Sc. Technology Management & ICT Business
  • 2. ”Product strategy begins with a strategic vision that states where a company wants to go, how it will get there, and why it will be successful.” ”Product strategy is like a roadmap, and like a roadmap it’s useful only when you know where you are and where you want to go.” (McGrath 2001)
  • 3. Competitive Product Strategy  Competitive Strategy Fundamentals Price-Based Product Differentiation  ”Product differentiation strategy provides the primary source of competitive advantage for most high-technology products” (McGrath 2001)
  • 4. Michael E. McGrath: Product Strategy for High Technolgy Companies • Not available at HUT library • Amazon et al ~35 €
  • 5. Topics of this lecture  Product Platform Strategy  Product Line Strategy  Leveraged Expansion  Sustained Differentiation  First-to-Market vs. Fast-Follower Strategy
  • 7. Product Platform Strategy  Platform is an architecture of the common elements implemented across a range of products  One element in the platform usually represents a defining technology  Dictates life cycle, capabilities, limitations  Important to understand the role of a defining technology  The choice if defining technology is perhaps the most critical strategic decision that a hi-tech company makes
  • 8. Product Platforms Product 1 Product 2 Product 3 Product 1A Product 1B Product 1C Element A Element B Element C Segment A Segment B Segment C Common Platform Elements Unique product elements and common channel elements of product line Product 5 (McGrath 2001)
  • 9. Benefits of Platform Strategy  Focuses management on key decisions at the right time  Simplifies the strategy processs, helps concentrating on critical decisions  Enables rapid & consistent product development  Encourages a long-term view on product strategy  Can leverage operational efficiencies  Manufacturing costs  Design costs  Makes marketing and support easier
  • 10. Example of Product Platforms:  Apple Computer Platform: Mac OS Motorola processors Easy-to-use GUI Which are supporting, which are defining technologies?
  • 11. Open Interfaces in Product Platforms  A product portfolio based on open interfaces  Allows other manufacturers to participate  Gives the company a smaller portion of the entire market, but… …makes the market significantly bigger A piece of a big cake may well be a lot bigger than the small cake!
  • 12. Examples of Open Interface Strategy  Sun Microsystems: Java  Nokia: Symbian  Intel: AGP Motivation in each case: to enlarge a market where you are a rather strong player yourself
  • 13. Product Line Strategy A time-phased plan for developing products from a common platform, each product targeting a specific market segment  The true potential of a platform strategy is extracted with an effective product line strategy
  • 14. Product Line Strategy (contd.)  Covers all primary targeted market segments  Each product offering should be sufficiently focused  Time-phased scheduling / sequencing  all products cannot be released simultaneously  priorization  Similar products / product lines are coordinated  To avoid rework and confusion in marketing and among customers
  • 15. Product Line Examples  Nokia Mobile Phones Everybody knows what I’m talking about! 
  • 16. Leveraged Expansion Case studies show that: The success of expansions to new product markets depends highly on ability to leverage: Existing market knowledge Technical skills
  • 18. Maidique & Zirger (Stanford University, 1984): A study on 158 product launches (50% failed, 50% succeeded) The result: 8 Principal Factors of Product Success: 1. The developing organization, through in-depth understanding of the customers and the marketplace, introduces a product with a high performance-to-cost ratio. 2. The create, make, and market functions are well coordinated and interfaced. 3. The product provides a high contribution margin to the firm. 4. The new product benefits significantly from the existing technological and marketing strengths of the developing business units. 5. The developing organization is proficient in marketing and commits a significant amount of its resources to selling and promoting the product. 6. The R&D process is well planned and coordinated. 7. There is a high level of management support for the product from the product conception stage to its launch into the market. 8. The product is an early entrant.
  • 19. Examples of Leveraged Expansion  Texas Instruments: The Little Professor  Apple: PowerBook  Adobe: Acrobat  Microsoft DOS  Windows Windows + Internet  Internet Explorer & MSN
  • 20. Sustained Differentiation …is achieved with vectors of differentiation that are significant to the customer  One very prominent feature or  An appealing combination
  • 21. High-Tech Differentiation  Unique features  Measurable benefits  Ease of use  Improved productivity  Unique fundamental characteristics  Design
  • 22. Unique features  most commonly used  an ”easy” strategy  endlessly adding new features does not give sustained differentiation  can contradict ease of use
  • 23. Measurable benefits  reduced eletricity bill  longer recording time  faster Internet access
  • 24. Ease of use  A very important vector of differentiation  Sometimes technology advances do not deliver enhanced productivity, because of usability problems  A big challenge in an era when everything is integrated in a single device (mobile phone)
  • 25. Improved Productivity  Longer battery life  Better quality (of voice communications)  More responsive UI  Technology advances complemented with good usability  Often a crucial factor in buyer’s decision making process
  • 26. Unique Fundamental Characteristics  Example: The imaging method of Polaroid cameras  Often protected by patents If based on a special technology  Not so common in ICT where interoperability is a fundament
  • 27. Design  More and more important in maturing markets… …such as mobile phones!  Hardware Design & User Interface Design
  • 28.
  • 29. First-to-Market Strategy  Market share advantage  Earlier market & customer experience  Influence on markets and standards  Possibility to build entry barriers  Image benefits, a glamorous strategy  Big risks!  Somewhat problematic in ICT: as interconnectivity is the rule, market dominance can seldom be achieved  An exception: Cisco
  • 30. Fast-Follower Strategy  Wait until market is clarified  Avoid market education costs  Nearer in time to eventual market, easier to predict  Ability to use newer technology  Fast means fast! The name of the strategy is not just ”Follower Strategy”   Advantages of being fast: Jump ahead and stay ahead
  • 31. “Fast product development abilities enable sustained competitive advantage and ability to stay ahead competition” (McGrath 2001) 1st Generation TTM = Time-to-market TTM 2nd Generation TTM 3rd Generation TTM 4th Generation TTM 1st Generation TTM 2nd Generation TTM TTM ? Time Competitor B Competitor A
  • 32. See you next week! 