2. Opportunity
Call to Action
Plan
Implement
Validate
The key is being able to guide from the center, and enable innovation from the edge
A key role for executive in the agile world, enabling rapid learning
and improvement with alignment and autonomy
Executives
Teams
1
2
3
Improvement
1
2
3
Define Outcomes and
review Challenges that
crosses organizational
boundaries, and identify
or sponsor a cross cutting
impediment
Validate existing
root cause analysis,
suggest or support
an Improvement,
define a Single Key
Metrics, and target
Line In The Sand
If necessary Identify,
and then authorize
Improvement
owners to act,
provide permission,
and gain agreement
to proceed
Measure either quantitative
factors or qualitative
factors, while embracing
both success and failure!
Determine whether the
impediment is still a Topic of
Focus
Execute experiment by
doing something small and
trying something new
Plan the Actions that
addresses the Outcome
Impediment as evidenced by
the Key Single Metric,
phrased as an experiment
Track visually
using SLT
OMTM Kanban
system
3. Alignment provided through data oriented feedback provides
teams with the autonomy to solve problems across organizational
boundaries
Teams
LeadersExecutives
1
Leaders align with teams on
how to solve impediments
that are outside of the
team’s scope of control
Executives align with leaders
on the priority of cross cutting
impediments and challenges
2
Executives review data
from teams to sponsor
them to test out solutions
to problems
3
Strategic
Objectives
4. ImprovementHypothesis
Concern
Outcome
Evidence
One Metric
That Matters
Root Cause
Line In The
Sand
Impacted
Associates
Improvement
Experiments
What do we want to achieve with to our business?
What concerns do we have with the current progress?
What evidence or metrics are we basing our concern on?
What are the cross cutting impediments, is there a common root causes?
What is the key metric that can be used to represent the progress towards the
outcome? Ability to resolve the impediment?
What is our level of performance that indicates we are achieving
the outcome?
Which Pods, Lanes, Associates are impacted by the concern and can
drive the organization towards a solution?
What Improvement Experiments will be tried by impacted associates?
CalltoAction Executive Canvas – Where do we need to focus?
5. Visualize Flow of Opportunities – Are we making progress?
Identify
Opportunity
(1)
Sponsor
Improvement
(1)
Ready to
Start
(3)
Implement
(2)
Validate
(3)
• Analyze
impediments to
Outcome
• Analyze for Root
Cause and
Counter
Measures
• Review Advice
• Agree on 1 Key
Metric and Line In
the Sand
• Communicate to
Team and
Stakeholders
• Identify
Improvement
Owner and Team
Next
(2)
• Commit to Start
Plan
Improvement
Activity
• Agree on Overall
Timeline
• Implement
Improvement
Experiment
• Measure Weekly
• Report on Progress
• Showcase results
• Still a Topic of Focus?
Yes /No
• Identify new
Impediments
Soon
(4)
Later
(4)
Impediments
Improvements
ExperimentsExperimentsExperiments
6. Key Metric (Title
& Description)
Insight / Evidence Collection – Are we moving the needle?
Line In the
Sand
By Area
Area Score Rank Experiment Insight
Overall
Area Score Rank Key Insight
Area: Level
8. A page from Beyond Budgeting; Internal competition that fosters
collaboration, an increase in experimentation, and ultimately to
global optimization
Leaders
Executives
1rst
2cnd
3rd
4rth
2cnd
1rst
2cnd
3rd
4rth
1cnd
3rd
1rst
Portfolio Leads are
responsible for
improving the score of
the department
Teams are
responsible for
improving the score
of the portfolio
Executives are
responsible for
improving the score
across Departments
Portfolio Portfolio
Department
Organization
1
2
3
9. A page from Boeing; Design a decision rule that provides economic
incentives that reward localized innovation towards a centrally
defined outcome
… and create a decision
rule that encourage
teams to achieve that
goal,
Leaders centrally
define an
organizational
goal…
…the rule is often tied to an
economic incentive (ie extra
team budget) tied to
contributions to the goal
Teams self-organize in order make
progress against the goal, and are
awarded budget with appropriate
inspection
When a particular team cannot participate, it can
“trade” the economic incentive with others teams
that are able to make further progress
1
2
3
Centralized authority is able to harness local innovation required to address
solve global problems