29 Leadership Secrets From Jack Welch Summary
Jack Welch built a career out of fighting waste. 29 Leadership Secrets from Jack Welch follows in Welch's footsteps, boiling the legendary CEO's leadership successes down to 29 strategies that made GE the world's most competitive company and Welch the world's most successful and admired CEO.
2. 1.Harness the Power of Change
Bringing In Big Number
Change Was Everywhere
Make Each Day Your First Day On The Job
The Genesis Of “Number One, Number Two”
Employees Have Good Ideas Too
2.Face Reality
Moving Quickly
Turn Your Business Around
3.Managing Less Is Managing Better
Show Respect, Instill Confidence
Manage Less
Emphasize Vision, Not Supervision
3. 4.Create A Vision And Then Get Out Of The Way
Business Is Simple
Always Keep The Five Key Questions In Mind
(Global Competitive Environment, Last 3 Years Competitors Done, You
Done, Attack You In The Future, Plans To Leapfrog)
Managing Is Allocating People And Resources
Managers Lead With Vision
5.Don’t Pursue A Central Idea; Instead, Set Only
A Few Clear, General Goals As Business Strategies
Set Out A General Framework For Your Team
Create Values That Are Consistent With The Company Vision
Six Sigma Quality
4. 6.Nurture Employees Who Share The
Company’s Values
Give Employees More Responsibility
Delivers On Commitments
Misses Commitments But Shares The Values
7.Keep Watch For Ways To Create Opportunities
And To Become More Competitive
The Most Competitive Enterprise On Earth
Don’t Stick Your Head In The Sand
See Things For What They Are.
8.Be Number One Or Number Two And Keep
Redefining Your Market
5. 9.Downsize, Before It’s Too Late
Remember That Tough Actions Today May Prevent Far More Complex
Problems Later
10.Use Acquisitions To Make The Quantum Leap
Think Outside The Box
Keep Hunting For The Little Opportunities
11.Use Boundary less And Empowerment To
Nurture A Learning Culture
Learning Culture Enhances Performance
Emphasize Idea Sharing Inside The Company
Find And Implement The Best Ideas,
6. 12.Inculcate The Best Ideas Into The Business,
No Matter Where They Come From
Make Searching For New Ideas A Priority Of Every Employee
Hold Idea-sharing Meetings On A Regular Basis
Reward Employees For Sharing Knowledge
13.The Big Winners In The Twenty-first Century
Will Be Global
Get Your House In Order First
Think Globally And Locally
14.Delayer: Get Rid Of The Fat
Get Rid Of Any Layers Of Management That Do Not Add Real Value To The
Process
Don’t Let Emotions Get In The Way
7. 15.Spark Productivity Through The “S” Secrets:
Speed, Simplicity, And Self-confidence
Start With A Simple Message
Establish Systems That Foster Self-confidence
16.Act Like A Small Company
Assume That Your Big Company Can Act Small
Structure For Smallness
Check Reality
17.Remove The Boundaries
Root Out Boundaries
Model Behaviors With Senior Managers
Involve Everybody
8. 18.Unleash The Energy Of Your Workers
Unleash Productivity By Involving Everyone
Turn Workers Into Owners
Have Patience; Attitudes Don’t Change Overnight
19.Listen To The People Who Actually Do The Work
Enable People To Speak Out Freely
Develop Trust Among Employees
Eliminate Unnecessary Work
20.Go Before Your Workers And Answer All
Their Questions
Search Out Practices That Have Stopped Making Sense
Nourish Dignity
9. 21.Stretch: Exceed Your Goals As Often As You Can
Set Stretch Goals And Then Push To Exceed Them
Push For The Impossible
23.Make Quality The Job Of Every Employee
Tackle Quality Head-on
Find The “Hidden Factory
Use Quality To Make Sure That Your Products Are Your Customers’ Only Actual
Value Choice
22.Make Quality A Top Priority
Think About Quality Universally; Implement Six Sigma
Link Compensation To Quality Performance
24.Make Sure Everyone Understands How Six
Sigma Works
Customer Satisfaction, Cost Of Poor Quality, Supplier Quality, Internal
Performance, Design For Manufacturability
10. 25.Make Sure The Customer Feels Quality
Keep The Customer As The Main Focus
Don’t Assume That The Customer Is As Happy As You Are
26.Grow Your Service Business: It’s The Wave
Of The Future
Think Hard About The Services
Stay Flexible
27.Take Advantage Of E-business Opportunities
Look Before You Leap Into E-business
Look For Appropriate E-business Opportunities
Take Advantage Of The Web’s Efficiencies
11. 28.Make Existing Businesses Internet Ready:
Don’t Assume That New Business Models Are
The Answer
Adapt Your Business Model To The Internet
Think “Web Enabled” Rather Than “Web Threatened.
Think Inside And Outside
29.Use E-business To Put The Final Nail In
Bureaucracy
Manage In Internet Time, Using The Latest Technologies.
Build On Strengths
Part Of A Bigger Picture