Afghan Wireless Communication Company takes its responsibilities to customers seriously and maintains several avenues through which its subscribers can get help.
2. Afghan Wireless Communication Company
takes its responsibilities to customers
seriously and maintains several avenues
through which its subscribers can get help.
3. On top of direct customer
care via telephone and e-
mail, the company offers
online support and branded
shops at which customers
can talk to someone face-to-
face.
Image Source:
http://www.afghanwireless.com/awcc_contact.ht
m
4. Modes of Support
Customers can dial 152 at any time of day or night
to reach a cheerful, skilled customer
representative.
Those who prefer the convenience of e-mail can
send a message to customer@afghan-
wireless.com to receive a response from that
same customer care team.
Social media-savvy customers can turn to the 152
Afghan Wireless Customer Care Facebook page,
while those who prefer SMS can use the 152 code
to send questions via text message.
5. Branded Shops
However, not all subscribers want to communicate
remotely.
Those who want to have their questions answered in
person can visit one of Afghan Wireless’ branded
shops.
The company operates dozens of shops in provinces
across Afghanistan, including three in the Khost
region, 17 in the Kabul region, 16 in the Kunduz
region, 10 in the Kandahar region, and 11 in the
Herat region.