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MODULE : W1001 
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PRINCIPLES OF MANAGEMENT 
STUDENT ID _______________________________ 
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Page 2 of 16 
TABLE OF CONTENTS 
1. Overview of a company .............................................3 
2. Functions of management .........................................5 
3. Good management skills..........................................15 
4. Reference ..................................................................16
Page 3 of 16 
 Company’s Overview:- 
 About the company: 
,, 
Company’s Background: Nissan Motors was found in 26 December 1933 by 
Yoshisuke Aikawa. It has its headquarters in Nishi-ku, Yokohama, but officially 
registered in Kaagawaku, Yokohama. its the 4th largest company of motors. Nissan 
motors are served worldwide. It has produced its own motors known as the auto mobiles, 
Outboard motors and Forklift trucks. In 1928, Yoshisuke Aikawa founded the holding 
company Nihon Sangyo (Japan Industries or Nihon Industries). The name 'Nissan' 
originated during the 1930s as an abbreviation used on the Tokyo stock market for Nihon 
Sangyo. This company was the famous Nissan "Zaibatsu" which included Tobata Casting 
and Hitachi. At this time Nissan controlled foundries and auto parts businesses. 
Nissan eventually grew to include 74 firms, and became the fourth-largest combine in 
Japan during World War II as it built trucks, airplanes, and engines for the Japanese 
military. 
Nissan’s summary & achievements: Nissan is known for building edgy-looking 
vehicles that offer a respectable amount of performance. The company began life 
in 1933 as the Jidosha Seizo Co. Ltd. After merging with another Japanese manufacturer 
a year later, the name was changed to the Nissan Motor Co., which initially marketed its 
products under the Datsun brand. In 1958 Nissan began exporting Datsun-badged 
passenger cars to the U.S., and two years later Nissan Motor Corp. U.S.A. was 
established. In 1981 the brand name on overseas models was changed from Datsun to 
Nissan. 
Today, many of the Nissan vehicles sold in this country are built by the Nissan Motor 
Manufacturing Corp. (NMMC) in Smyrna, Tenn. Nissan is a full-line automaker with a 
devoted following thanks to a renewed focus on product quality and engineering that 
began with the new millennium.
Page 4 of 16 
Aim of Nissan Motors: Nissan aims to achieve sustainable, profitable growth. 
At the same time, they desire to make enduring contributions to social development as a 
valued and trusted member of society. 
Vision of Nissan Motors: Under Nissan's corporate vision of "enriching 
people's lives", they always think what they can do to realize people's enriching life, and 
make social contributions continuously in the three main areas of "supporting education", 
"taking care of environment", and "providing humanitarian relief when necessary".
Page 5 of 16 
 Introduction to Management:- 
Management is the process of reaching organizational goals by working with and through 
people and other organizational resources. Management in other words is for the 
directors and managers who have the power and responsibility to make decisions and 
oversee an enterprise. Management is often included as a factor of production along with 
machines, materials, and money. The organization and coordination of the activities of 
a business in order to achieve defined objectives. 
The size of management can range from one person in a small organization to hundreds 
or thousands of managers in multinational companies. In large organizations, the board of 
directors defines the policy which is then carried out by the chief executive officer, or 
CEO. Some people agree that in order to evaluate a company's current and future worth, 
the most important factors are the quality and experience of the managers. 
 Functions of management:- 
There are four functions of management: 
 Planning 
 Organizing 
 Leading/ Directing 
 Controlling
Page 6 of 16 
 Planning: 
Planning is the core area of all the functions of management. A manager is responsible 
for creating a ‘game plan’ to reach a specific goal. It is the foundation upon which the 
other three areas should be built. Planning activity focuses on attaining goals. Managers 
outline exactly what organizations should do to be successful. Planning is concerned with 
the success of the organization in the short term as well as in the long term. And it 
requires management to evaluate where the company is currently, and where it would like 
to be in the future. From there an appropriate course of action to attain the company's 
goals and objectives is determined and implemented. 
The planning process is ongoing. There are uncontrollable, external factors that 
constantly affect a company both positively and negatively. Depending on the 
circumstances, these external factors may cause a company to adjust its course of action 
in accomplishing certain goals. This is referred to as strategic planning. During strategic 
planning, management analyzes internal and external factors that do and may affect the 
company, as well as the objectives and goals. From there they determine the company's 
strengths, weaknesses, opportunities and threats. In order for management to do this 
effectively, it has to be realistic and comprehensive. 
 Importance of planning: Managers plan in order to reach their goals on 
schedule. Effective plans allow for efficient work and more evenly distributed 
effort. In addition they plan to provide one direction, to reduce any kind of 
anticipate change i.e. to reduce any uncertainty. It also sets the standard of 
controlling the performances and reduces the overlapping and minimizes the 
wasteful activities which might be good for nothing.
Page 7 of 16 
 Factors that affect planning: 
1 Competition 
2 Economy 
3 Managers 
4 Information 
Companies that do not jump quickly into a promising product or service market 
may be outmaneuvered by their competitors. Planning may take a backseat to 
entering the profitable, emerging market for a new product or service when a 
company wants to beat its competitors. 
If the economy improves significantly, managers may scrap former plans and 
begin new ones initially this way, overall economy or health of the company's 
industry also may negatively affect a manager's ability to plan. 
If managers are not good planners in general or do not have the experience, 
education or background in planning required to be successful, they are more 
likely to plan poorly. They may not full fill the required actual planning which has 
to be done and might waste time as it will be complicated for them to visualize 
and organize a project thus they might sacrifice their visions of the long term for 
solving short-term problems. 
When planning occurs, it is important to have accurate information from 
consumers, the market, the economy, competitors and other sources. Managers 
who do not have accurate and timely information are more likely to plan poorly 
and inadequately.
Page 8 of 16 
 Organizing: 
Whether it is the employees or resources, the manager is responsible for 
organizing the daily functions of it all. Getting organized is the second function of 
management. Management must organize all its resources in order to implement 
the course of action it determined in the planning process. Through the process of 
getting organized, management will determine the internal organizational 
structure; establish and maintain relationships, as well as allocate necessary 
resources. Organizing can be thought of as assigning the tasks developed in the 
planning stages, to various individuals or groups within the organization. 
Organizing is to create a mechanism to put plans into action. Accordingly, people 
within the organization are given work assignments that contribute to the 
company’s goals. Tasks are organized so that the output of each individual 
contributes to the success of departments, which, in turn, contributes to the 
success of divisions, which ultimately contributes to the success of the 
organization. In determining the internal structure, management must look at the 
different divisions or departments, the coordination of staff, and what is the best 
way to handle the necessary tasks and disbursement of information within the 
company. Management will then divide up the work that needs to be done, 
determine appropriate departments, and delegate authority and responsibilities. 
 Purpose of Organizing: The purpose of organizing is to divide work 
amongst different departments in a company i.e. by assigning tasks and 
establishing relationships between groups and individuals in a department. In 
other words, this is the process employees actually see and are affected by. If a 
manager is disorganized there is a ripple effect. Employees will lose respect 
for management; making the next function of management harder to achieve.
Page 9 of 16 
 Organizational Design: It is a process which involves 4 different 
elements. 
1. Work Specialization: Work specialization is the process of focusing 
one's occupational concentration on a specific area of expertise. An increase 
in job specialization among employees can make them less flexible since it 
tends to reduce their ability to perform other types of work within 
the business that fall outside their particular specialty. 
Advantage of Work Specialization: 
Disadvantage of Work Specialization:
Page 10 of 16 
2. Departmentalization: It refers to the basis in which 
related individual tasks and their allocation to work groups is combined. 
There are five common forms for departmentalization. 
 Functional departmentalization: Jobs are grouped by the functions (i.e., 
marketing, finance, human resources) performed. This approach can be used in 
all types of organizations, although the functions change to reflect the 
organization’s objectives and work activities. 
 Product departmentalization: Jobs are grouped by product line. In this 
case, each major product area is placed under the authority of a manager who’s 
a specialist in, and is responsible for, everything having to do with that product 
line. 
 Geographical departmentalization: Jobs are grouped on the basis of a 
territory or geography such as southern, mid western, or northwestern regions 
for an organization operating only in the United States; or for a global 
company, maybe European, Canadian, and Asian-Pacific regions. 
 Process departmentalization: This method groups jobs on the basis of 
product or customer flow. Here the work activities follow a natural processing 
flow of product or even customers. 
 Customer departmentalization: Jobs are grouped on the basis of common 
customers who have common needs or problems that can best be met by having 
specialists for each.
Page 11 of 16 
3- Chain of Command: All employees in the organization know the structure 
of the company when following a chain of command. It clarifies who reports to 
whom. 
 Responsibility and Authority: Each employee on the chain of 
command is responsible for a particular area of the business. For instance, 
operations supervisors or managers must ensure that workers complete 
production tasks and activities, while upper-management employees 
establish the high-level direction the company takes. For example, an 
operations director may develop a plan to reduce lead time in production by 
two days, but supervisors directing the activities of production workers 
execute the high- level plan. 
4- Span of Control: A span of control means a number of people who are 
accountable to one manager in a chain of command. 
 Wide Span of Control: is the number of people who basically report 
to one manager and it means the more people under the control of one 
manager.
Page 12 of 16 
 Advantage & Disadvantage of Wide Span of Control: 
 Narrow Span of Control: Here a manager is responsible for a 
few subordinates only.
Page 13 of 16 
 Advantage & Disadvantage of Narrow Span of 
Control: 
 Leading: 
It is defined as guiding the activities of organization members in the direction that helps the 
organization move towards the fulfillment of the goals. However, Company objectives 
cannot be achieved if the manager doesn’t lead to any direction; In contrary, if you haven’t 
planned or organized you will not succeed with this function.. Through directing, 
management is able to influence and oversee the behavior of the staff in achieving the 
company's goals, as well as assisting them in accomplishing their own personal or career 
goals. Moreover this influence can be gained through motivation, communication, 
department dynamics, and department leadership. Employees that are highly motivated 
generally go above and beyond in their job performance, thereby playing a vital role in the 
company achieving its goals. For this reason, managers tend to put a lot of focus on 
motivating their employees. They come up with reward and incentive programs based on job 
performance and geared toward the employees' needs. Effective communication is vital in 
maintaining a productive working environment, building positive interpersonal relationships, 
and problem solving. Understanding the communication process and working on areas that 
need improvement help managers to become more effective communicators. The best way to 
find areas that need improvement is to periodically ask them and others how well they are 
doing as the manager will find themselves to be an effective leader if their workers 
understand what is required of them and why.
Page 14 of 16 
 Controlling: 
Controlling is about monitoring the organization’s performance to ensure the ultimate goals 
are being met and correcting any areas of the process that are restricting the outcome desired 
and is the last of the four functions of management. It involves establishing performance 
standards based on the company's objectives, and evaluating and reporting actual job 
performance. Praise and recognition are controlled at this level. Once management has done 
both of these things, it should compare the two to determine any necessary corrective or 
preventive action. Management should not lower standards in an effort to solve performance 
problems. Rather they should directly address the employee or department having the 
problem. Conversely, if limited resources or other external factors prohibit standards from 
being attained, management should lower standards as needed. The control process, as with 
the other three, is ongoing. Through controlling, management is able to identify any 
potential problems and take the necessary preventative measures. Management is also able 
to identify any developing problems that need to be addressed through corrective action. In 
order for management to be considered successful, it must attain the goals and objectives of 
the organization. This requires creative problem solving in each of the four functions of 
management. More so, success requires that management be both effective and efficient. 
Therefore, it needs to not only accomplish those goals and objectives, but do it in a way that 
the cost of accomplishment is viable for the company. Since the final data is gathered here 
the manager generally knows who is and who isn’t excelling in their role of the processes.
Page 15 of 16 
 Good management skills:- 
 Human skills: A manager with good communication skills is able to instruct 
as well as he listens. Managers who can communicate effectively can 
process information, and then relate it back to their teams clearly. Effective 
managers should be able to understand, lead, and relate the organization's 
vision back to their employees in order to maintain productivity. 
 Expand leadership skills: It is a common practice for companies to promote 
employees with the best results, but sometimes the best salesman doesn't 
make the best manager. Leadership is a crucial attribute that many managers 
lack despite their job title.. 
 Expand leadership skills Encourage adaptability: Adaptability also 
contributes to a manager's effectiveness. When a manager is able to adjust 
quickly to unexpected circumstances, he is able to lead his team to adjust as 
well. Adaptability also means that a manager can think creatively and find 
new solutions to old problems. 
 Interpersonal skills: Effective managers should strive to build personal 
relationships with their teams. Employees are more likely to exceed 
expectations when they trust their manager. When managers establish a 
relationship with employees, it builds trust and employees feel valued. 
Valued employees are more willing to get the job done right. The best 
managers know when their employees need more development, and how to 
ensure those developments are successful. 
 Decision making skills: Assembling the work like distributing tasks, 
supervising their execution and providing feedback involve a lot of decision 
making, for which good manager needs to think rationally, analyze variables 
effectively and strategize with skill.
Page 16 of 16 
 Reference:- 
1. http://www.nissanusa.com/ 
2. http://www.nissan-global.com/EN/COMPANY/MESSAGE/VISION/ 
3. http://en.wikipedia.org/wiki/Nissan_Motor_Company 
4. http://autos.msn.com/browse/Nissan.aspx 
5. https://www.google.com.sa/search?q=nissan+motors+logo&hl=en&site 
=imghp&source=lnms&sa=X&ei=1oVvUtCGLuSZ0QXFrYH4CA&ve 
d=0CAgQ_AUoAA&biw=1366&bih=600&dpr=1 
6. http://www.ask.com/question/definition-of-work-specialization 
7. http://www.businessdictionary.com/definition/job-specialization.html 
8. http://www.businessdictionary.com/definition/departmentalization.html 
#ixzz2j9LjG0Uc 
9. http://myllurmanagement.blogspot.com/2012/12/organizational-design-list- 
and-discuss.html 
10. http://www.peopleskillsdecoded.com/what-makes-a-good-manager/ 
11. http://www.profilesinternational.com/solutions/leadership-development/ 
effective-management-skills.php

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W1001 principles of management

  • 1. qwertyuiopasdfghjklzxcvbnmqwertyu Page 1 of 16 iopasdfghjklzxcvbnmqwertyuiopasdf ghjklzxcvbnmqwertyuiopasdfghjklzxc vbnmqwertyuiopasdfghjklzxcvbnmq wertyuiopasdfghjklzxcvbnmqwertyui opasdfghjklzxcvbnmqwertyuiopasdfg MODULE : W1001 hjklzxcvbnmqwertyuiopasdfghjklzxcv PRINCIPLES OF MANAGEMENT STUDENT ID _______________________________ bnmqwertyuiopasdfghjklzxcvbnmqw ertyuiopasdfghjklzxcvbnmqwertyuio pasdfghjklzxcvbnmqwertyuiopasdfgh jklzxcvbnmqwertyuiopasdfghjklzxcvb nmqwertyuiopasdfghjklzxcvbnmqwe rtyuiopasdfghjklzxcvbnmqwertyuiop asdfghjklzxcvbnmqwertyuiopasdfghj klzxcvbnmrtyuiopasdfghjklzxcvbnmq wertyuiopasdfghjklzxcvbnmqwertyui opasdfghjklzxcvbnmqwertyuiopasdfg
  • 2. Page 2 of 16 TABLE OF CONTENTS 1. Overview of a company .............................................3 2. Functions of management .........................................5 3. Good management skills..........................................15 4. Reference ..................................................................16
  • 3. Page 3 of 16  Company’s Overview:-  About the company: ,, Company’s Background: Nissan Motors was found in 26 December 1933 by Yoshisuke Aikawa. It has its headquarters in Nishi-ku, Yokohama, but officially registered in Kaagawaku, Yokohama. its the 4th largest company of motors. Nissan motors are served worldwide. It has produced its own motors known as the auto mobiles, Outboard motors and Forklift trucks. In 1928, Yoshisuke Aikawa founded the holding company Nihon Sangyo (Japan Industries or Nihon Industries). The name 'Nissan' originated during the 1930s as an abbreviation used on the Tokyo stock market for Nihon Sangyo. This company was the famous Nissan "Zaibatsu" which included Tobata Casting and Hitachi. At this time Nissan controlled foundries and auto parts businesses. Nissan eventually grew to include 74 firms, and became the fourth-largest combine in Japan during World War II as it built trucks, airplanes, and engines for the Japanese military. Nissan’s summary & achievements: Nissan is known for building edgy-looking vehicles that offer a respectable amount of performance. The company began life in 1933 as the Jidosha Seizo Co. Ltd. After merging with another Japanese manufacturer a year later, the name was changed to the Nissan Motor Co., which initially marketed its products under the Datsun brand. In 1958 Nissan began exporting Datsun-badged passenger cars to the U.S., and two years later Nissan Motor Corp. U.S.A. was established. In 1981 the brand name on overseas models was changed from Datsun to Nissan. Today, many of the Nissan vehicles sold in this country are built by the Nissan Motor Manufacturing Corp. (NMMC) in Smyrna, Tenn. Nissan is a full-line automaker with a devoted following thanks to a renewed focus on product quality and engineering that began with the new millennium.
  • 4. Page 4 of 16 Aim of Nissan Motors: Nissan aims to achieve sustainable, profitable growth. At the same time, they desire to make enduring contributions to social development as a valued and trusted member of society. Vision of Nissan Motors: Under Nissan's corporate vision of "enriching people's lives", they always think what they can do to realize people's enriching life, and make social contributions continuously in the three main areas of "supporting education", "taking care of environment", and "providing humanitarian relief when necessary".
  • 5. Page 5 of 16  Introduction to Management:- Management is the process of reaching organizational goals by working with and through people and other organizational resources. Management in other words is for the directors and managers who have the power and responsibility to make decisions and oversee an enterprise. Management is often included as a factor of production along with machines, materials, and money. The organization and coordination of the activities of a business in order to achieve defined objectives. The size of management can range from one person in a small organization to hundreds or thousands of managers in multinational companies. In large organizations, the board of directors defines the policy which is then carried out by the chief executive officer, or CEO. Some people agree that in order to evaluate a company's current and future worth, the most important factors are the quality and experience of the managers.  Functions of management:- There are four functions of management:  Planning  Organizing  Leading/ Directing  Controlling
  • 6. Page 6 of 16  Planning: Planning is the core area of all the functions of management. A manager is responsible for creating a ‘game plan’ to reach a specific goal. It is the foundation upon which the other three areas should be built. Planning activity focuses on attaining goals. Managers outline exactly what organizations should do to be successful. Planning is concerned with the success of the organization in the short term as well as in the long term. And it requires management to evaluate where the company is currently, and where it would like to be in the future. From there an appropriate course of action to attain the company's goals and objectives is determined and implemented. The planning process is ongoing. There are uncontrollable, external factors that constantly affect a company both positively and negatively. Depending on the circumstances, these external factors may cause a company to adjust its course of action in accomplishing certain goals. This is referred to as strategic planning. During strategic planning, management analyzes internal and external factors that do and may affect the company, as well as the objectives and goals. From there they determine the company's strengths, weaknesses, opportunities and threats. In order for management to do this effectively, it has to be realistic and comprehensive.  Importance of planning: Managers plan in order to reach their goals on schedule. Effective plans allow for efficient work and more evenly distributed effort. In addition they plan to provide one direction, to reduce any kind of anticipate change i.e. to reduce any uncertainty. It also sets the standard of controlling the performances and reduces the overlapping and minimizes the wasteful activities which might be good for nothing.
  • 7. Page 7 of 16  Factors that affect planning: 1 Competition 2 Economy 3 Managers 4 Information Companies that do not jump quickly into a promising product or service market may be outmaneuvered by their competitors. Planning may take a backseat to entering the profitable, emerging market for a new product or service when a company wants to beat its competitors. If the economy improves significantly, managers may scrap former plans and begin new ones initially this way, overall economy or health of the company's industry also may negatively affect a manager's ability to plan. If managers are not good planners in general or do not have the experience, education or background in planning required to be successful, they are more likely to plan poorly. They may not full fill the required actual planning which has to be done and might waste time as it will be complicated for them to visualize and organize a project thus they might sacrifice their visions of the long term for solving short-term problems. When planning occurs, it is important to have accurate information from consumers, the market, the economy, competitors and other sources. Managers who do not have accurate and timely information are more likely to plan poorly and inadequately.
  • 8. Page 8 of 16  Organizing: Whether it is the employees or resources, the manager is responsible for organizing the daily functions of it all. Getting organized is the second function of management. Management must organize all its resources in order to implement the course of action it determined in the planning process. Through the process of getting organized, management will determine the internal organizational structure; establish and maintain relationships, as well as allocate necessary resources. Organizing can be thought of as assigning the tasks developed in the planning stages, to various individuals or groups within the organization. Organizing is to create a mechanism to put plans into action. Accordingly, people within the organization are given work assignments that contribute to the company’s goals. Tasks are organized so that the output of each individual contributes to the success of departments, which, in turn, contributes to the success of divisions, which ultimately contributes to the success of the organization. In determining the internal structure, management must look at the different divisions or departments, the coordination of staff, and what is the best way to handle the necessary tasks and disbursement of information within the company. Management will then divide up the work that needs to be done, determine appropriate departments, and delegate authority and responsibilities.  Purpose of Organizing: The purpose of organizing is to divide work amongst different departments in a company i.e. by assigning tasks and establishing relationships between groups and individuals in a department. In other words, this is the process employees actually see and are affected by. If a manager is disorganized there is a ripple effect. Employees will lose respect for management; making the next function of management harder to achieve.
  • 9. Page 9 of 16  Organizational Design: It is a process which involves 4 different elements. 1. Work Specialization: Work specialization is the process of focusing one's occupational concentration on a specific area of expertise. An increase in job specialization among employees can make them less flexible since it tends to reduce their ability to perform other types of work within the business that fall outside their particular specialty. Advantage of Work Specialization: Disadvantage of Work Specialization:
  • 10. Page 10 of 16 2. Departmentalization: It refers to the basis in which related individual tasks and their allocation to work groups is combined. There are five common forms for departmentalization.  Functional departmentalization: Jobs are grouped by the functions (i.e., marketing, finance, human resources) performed. This approach can be used in all types of organizations, although the functions change to reflect the organization’s objectives and work activities.  Product departmentalization: Jobs are grouped by product line. In this case, each major product area is placed under the authority of a manager who’s a specialist in, and is responsible for, everything having to do with that product line.  Geographical departmentalization: Jobs are grouped on the basis of a territory or geography such as southern, mid western, or northwestern regions for an organization operating only in the United States; or for a global company, maybe European, Canadian, and Asian-Pacific regions.  Process departmentalization: This method groups jobs on the basis of product or customer flow. Here the work activities follow a natural processing flow of product or even customers.  Customer departmentalization: Jobs are grouped on the basis of common customers who have common needs or problems that can best be met by having specialists for each.
  • 11. Page 11 of 16 3- Chain of Command: All employees in the organization know the structure of the company when following a chain of command. It clarifies who reports to whom.  Responsibility and Authority: Each employee on the chain of command is responsible for a particular area of the business. For instance, operations supervisors or managers must ensure that workers complete production tasks and activities, while upper-management employees establish the high-level direction the company takes. For example, an operations director may develop a plan to reduce lead time in production by two days, but supervisors directing the activities of production workers execute the high- level plan. 4- Span of Control: A span of control means a number of people who are accountable to one manager in a chain of command.  Wide Span of Control: is the number of people who basically report to one manager and it means the more people under the control of one manager.
  • 12. Page 12 of 16  Advantage & Disadvantage of Wide Span of Control:  Narrow Span of Control: Here a manager is responsible for a few subordinates only.
  • 13. Page 13 of 16  Advantage & Disadvantage of Narrow Span of Control:  Leading: It is defined as guiding the activities of organization members in the direction that helps the organization move towards the fulfillment of the goals. However, Company objectives cannot be achieved if the manager doesn’t lead to any direction; In contrary, if you haven’t planned or organized you will not succeed with this function.. Through directing, management is able to influence and oversee the behavior of the staff in achieving the company's goals, as well as assisting them in accomplishing their own personal or career goals. Moreover this influence can be gained through motivation, communication, department dynamics, and department leadership. Employees that are highly motivated generally go above and beyond in their job performance, thereby playing a vital role in the company achieving its goals. For this reason, managers tend to put a lot of focus on motivating their employees. They come up with reward and incentive programs based on job performance and geared toward the employees' needs. Effective communication is vital in maintaining a productive working environment, building positive interpersonal relationships, and problem solving. Understanding the communication process and working on areas that need improvement help managers to become more effective communicators. The best way to find areas that need improvement is to periodically ask them and others how well they are doing as the manager will find themselves to be an effective leader if their workers understand what is required of them and why.
  • 14. Page 14 of 16  Controlling: Controlling is about monitoring the organization’s performance to ensure the ultimate goals are being met and correcting any areas of the process that are restricting the outcome desired and is the last of the four functions of management. It involves establishing performance standards based on the company's objectives, and evaluating and reporting actual job performance. Praise and recognition are controlled at this level. Once management has done both of these things, it should compare the two to determine any necessary corrective or preventive action. Management should not lower standards in an effort to solve performance problems. Rather they should directly address the employee or department having the problem. Conversely, if limited resources or other external factors prohibit standards from being attained, management should lower standards as needed. The control process, as with the other three, is ongoing. Through controlling, management is able to identify any potential problems and take the necessary preventative measures. Management is also able to identify any developing problems that need to be addressed through corrective action. In order for management to be considered successful, it must attain the goals and objectives of the organization. This requires creative problem solving in each of the four functions of management. More so, success requires that management be both effective and efficient. Therefore, it needs to not only accomplish those goals and objectives, but do it in a way that the cost of accomplishment is viable for the company. Since the final data is gathered here the manager generally knows who is and who isn’t excelling in their role of the processes.
  • 15. Page 15 of 16  Good management skills:-  Human skills: A manager with good communication skills is able to instruct as well as he listens. Managers who can communicate effectively can process information, and then relate it back to their teams clearly. Effective managers should be able to understand, lead, and relate the organization's vision back to their employees in order to maintain productivity.  Expand leadership skills: It is a common practice for companies to promote employees with the best results, but sometimes the best salesman doesn't make the best manager. Leadership is a crucial attribute that many managers lack despite their job title..  Expand leadership skills Encourage adaptability: Adaptability also contributes to a manager's effectiveness. When a manager is able to adjust quickly to unexpected circumstances, he is able to lead his team to adjust as well. Adaptability also means that a manager can think creatively and find new solutions to old problems.  Interpersonal skills: Effective managers should strive to build personal relationships with their teams. Employees are more likely to exceed expectations when they trust their manager. When managers establish a relationship with employees, it builds trust and employees feel valued. Valued employees are more willing to get the job done right. The best managers know when their employees need more development, and how to ensure those developments are successful.  Decision making skills: Assembling the work like distributing tasks, supervising their execution and providing feedback involve a lot of decision making, for which good manager needs to think rationally, analyze variables effectively and strategize with skill.
  • 16. Page 16 of 16  Reference:- 1. http://www.nissanusa.com/ 2. http://www.nissan-global.com/EN/COMPANY/MESSAGE/VISION/ 3. http://en.wikipedia.org/wiki/Nissan_Motor_Company 4. http://autos.msn.com/browse/Nissan.aspx 5. https://www.google.com.sa/search?q=nissan+motors+logo&hl=en&site =imghp&source=lnms&sa=X&ei=1oVvUtCGLuSZ0QXFrYH4CA&ve d=0CAgQ_AUoAA&biw=1366&bih=600&dpr=1 6. http://www.ask.com/question/definition-of-work-specialization 7. http://www.businessdictionary.com/definition/job-specialization.html 8. http://www.businessdictionary.com/definition/departmentalization.html #ixzz2j9LjG0Uc 9. http://myllurmanagement.blogspot.com/2012/12/organizational-design-list- and-discuss.html 10. http://www.peopleskillsdecoded.com/what-makes-a-good-manager/ 11. http://www.profilesinternational.com/solutions/leadership-development/ effective-management-skills.php