INFOGRAPHIC: Process Tools for Effective Meeting Facilitation

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Good facilitators use a wide range of process tools, but what are they? Here are 16 of the best...

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INFOGRAPHIC: Process Tools for Effective Meeting Facilitation

  1. 1. 16 Process Tools for Effective Meeting Facilitation Source: Bens, Ingrid (2005) Facilitating With Ease, Jossey-Bass, San Francisco 1 2 A participative approach to goal setting – Every voice must be heard Uncover potential issues and conflicts with a series of straightforward yes or no questions 3 4 Ensure all sides get a fair and equal hearing – Reduce tension in conflict Accumulate potential ideas with a group – Remember at this stage there are no bad ideas 5 6 Rank ideas quickly in a group setting based on priority The gap between ‘where we are’ and ‘where we need to be’ is often a good way into ‘what we need to do’ 7 8 Unpick the underlying cause of a problem An effective way to scrutinise and evaluate the pros and cons of a situation 9 10 Bring order to a seemingly random or complex debate with a matrix that organises ideas based on how likely they are to be effective Better to be prepared for setbacks than be surprised by them 11 12 Explore lots of issues in a short space of time Collect anonymous feedback from participants 13 14 Turn all of your bright ideas into structured plan for action Identify clear action steps with more thorough questions 15 Focus equally on giving and receiving to ease any conflict among participants 16 A step by step approach combining any number of the process tools mentioned above To read more about process tools for effective meeting facilitation, visit www.activepresence.com/facilitation-skills/

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