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Oct 7, 2019
Leaders who invest in future-ready enterprise systems and innovative enterprise planning increase revenue 2X faster than those who don't. Learn more.
Scale innovation and achieve full value from
your tech investments with Future Systems
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Today’s C-suite is investing in the latest
technology. However, they struggle to
realize the full value, resulting in an
innovation achievement gap.
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Accenture has conducted its largest enterprise systems survey ever,
studying both “Leaders,” who are building Future Systems, and
“Laggards,” who are investing in—but not scaling—innovation.
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Companies who are evolving to
Future Systems are growing at
twice the rate of companies who
are unable to scale innovation.
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* Leaders' expected growth is represented by the purple line and Laggards the blue line (self-reported). This illustrative model shows the opportunity cost of not evolving to Future Systems using a company with $10 billion in revenue in 2015.
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75%of our respondents say that
systems are breaking down
the boundaries between
data, infrastructure and
humans and machines,
and even between
80%of Leaders agree that
decoupling the entire IT
stack is a key step towards
91%of Leaders are extremely
effective at working with
cross-department teams that
combine IT and business to
Boundaryless Adaptable Radically Human1
Copyright © 2019 Accenture. All rights reserved. 7* Technologies used within the last year, more than a year ago, more than 3 years ago, or more than 5 years ago
Big data analytics
Cloud SaaS/Software as a service
Internet of Things (IOT)
Cloud IaaS/Infrastructure as a service
Cloud PaaS/Platform as a service
Data Lakes (data repository)
Cloud Native Applications (custom)
Top-Down AI (E.g. expert systems,
logic and inference engines)
Leaders adopt new
develop higher levels
of expertise, and
prioritize and sequence
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Information technology (IT)
Customer / citizen service
New product/service development and
Business operations and change management
Marketing and sales of products and services
Risk and compliance
Supply chain management for products
Human capital/talent management (HR)
Supply chain management for services
Vision and strategic planning
Public relations (PR) and outreach
Leaders target 3X more
of 13 critical business
technologies they adopt.
Leaders consistently take five key
actions to close their innovation
achievement gaps and rise above
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of Leaders have adopted technologies
that allow for the decoupling of data,
infrastructure and applications.
of Leaders have adopted
sophisticated cloud services.
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of Leaders ensure data quality and
continue to enrich their data.
of Leaders systematically track
return on investments in automation
across the organization.
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of Leaders use AI and advanced
analytics to personalize learning.
of Leaders use experiential learning
at three times the rate of Laggards.