An introduction to our Patient Solution that enables Healthcare and Life Sciences organizations to provide insight-driven services and patient analytics.

1. INTIENT
Patient
Built forthe patientjourney
In a world where complexity is an obstacle to relevancy,
companies need access to new, integrated technologies that
allow them to go from data to insight to action at speed.
INTIENT Patient was created to give teams across the Life
Sciences enterprise the ability to focus on the patient
journey, from R&D all the way through to commercial and
execution, ensuring patients will indeed be at the heart of all
activities across the enterprise.
Copyright © 2022 Accenture. All rights reserved.
INTIENT
Patient
Built forthe patientjourney
In a world where complexity is an obstacle to
relevancy, companies need access to new, integrated
technologies that allow them to go from data to
insight to action at speed.
INTIENT Patient was created to give teams across
the Life Sciences enterprise the ability to focus on the
patient journey, from R&D all the way through to
commercial and execution, ensuring patients will
indeed be at the heart of all activities across the
enterprise.

2. Patients want and expect care support but there are still
challenges
Read the research here
84% of patients believe
that pharma companies
should be working more
closely with patient
organizations to help create
a seamless patient
experience.
85% of pharma
companies are increasing
their investment in patient-
centric capabilities.
76% of patients believe
pharmaceutical companies
have a responsibility to
provide services that
complement their products.
More collaboration
is needed
Pharma is investing
in them
Patients expect
services

3. Reduction in disease
aggravations via
personalized patient
outreach and monitoring
services3
Increase in patient treatment
adherence through personalized
patient experiences based on patient
segmentation and tailored
communications to patients2
Positive ROI based on improved
patient initiation and adherence
through coordinated engagement,
product delivery, and support
programs3
Increase of patients remaining
on treatment after 14 months of
care program w/ nurse/advocate
support plus patient
engagement, education and
consultations3
1. Eye For Pharma, Importance of Patient Services
2. Great-Expectations-Why-Pharma-Companies-Cant-Ignore-Patient-Services, Accenture
3. Accenture credentials
RWE / Market Access
Patient Retention
Return on Investment
Rx Adherence
Making a real difference in Care Treatment and
Commercial Performance
65%
25% 30%
3:1

4. Comprised of four integrated solutions and underpinned by leading
technology, Accenture’s INTIENT Patient platform helps Life Sciences
companies better support patients from pre-diagnosis through ongoing
treatment to wellness:
Integrated Patient Care
Enable digital health solutions for disease management that
target improved patient experiences and outcomes
Real World Outcomes & Insights
Conduct real-world research, using traditional and novel
data sources and devices, to drive deeper patient insights
Intelligence for Care Alerts & Actions
Enable patient data-driven alerts and recommendations to
help support and drive care actions.
Patient Engagement
Enable services that help patients to access their treatments
and stay compliant to their care plans

5. Supporting a full spectrum of digital
health strategies
Digitize, automate, self-serve, leverages
AI to get proactive over time, smart
routing across channels, connected to
digital health market
Digital Customer
Engagement
Extraction of patient insight with
configurable rules engine, AI models,
and algorithms to drive personalization
and optimization
Applied Intelligence
Health data connectivity, terminology and
ontologies for devices, apps, EMRs, and
other patient data sources
Health Data
Management
Coordinate and capture interactions from
service personnel (care coordinators,
nurses, etc.)
Coordinated
Human Interaction
Patient Solution
Marketplace
Market of third-party solutions that are
connected to the core manufacturer
solution/offerings
Enterprise Patient
Platform Services
Platform level capabilities which provide
PHI security and common services to
enabled solutions (e.g. anonymization)
Copyright © 2022 Accenture. All rights reserved.

6. www.Accenture.com/INTIENT
Copyright © 2022 Accenture. All rights reserved.