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Electronic Grocery List ,[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Service Map
Different dimensions observed
The electronic grocery list ,[object Object],[object Object],[object Object]
The Customers
Professional Mom ,[object Object],“ I’m sick of never having time for me and my personal activities ”
Young Bachelor ,[object Object],“ I’m sick of eating out for lack of food in my fridge and I’m beginning to put weight on, I hate my schedule” have no ”
Relationship Management
Who writes the list? ,[object Object],[object Object],[object Object]
Distribution Channel
How does the list get around?  ,[object Object],[object Object],[object Object]
Revenues Models
What are the economics ?  ,[object Object],[object Object],[object Object]
Key Actions
What is needed to do?  ,[object Object],[object Object]
Partners Network
Who do we partner with?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Resources
What do we need to make it happen?  ,[object Object],[object Object],[object Object]
Cost Structure
Where are we going to have costs in this operation?  ,[object Object],[object Object],[object Object]

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