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How to CREATE
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
A STEP BY STEP GUIDANCE
DIGITAL CAMPAIGN
A Study Case From TELKOMSEL
DA MISSION
To deliver stronger market
advocacy in order to drive market
as planned
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
3
REASONS
WHY WE NEED
DIGITAL CAMPAIGN
ABIE - Abdi J. Putra
1
CLUMSY
NUMBERS
SLO HOW
MANY?
FOR
INSTANCE,
Service Level Overview
(SLO) is the only
method to measure the
effectiveness.
How many people pass thru the
Bando (Billboard) every day x 365
days? Single person or more. And
it can be multiply, right?
The most viewed SLO is
situated at Traffic Light.
People will see the campaign.
BUT..
How about
Fun Fact!
Yes, behaviour has changed
now?
If the traffic light printed more
than 15 seconds people will do
something else.
People tends to take his/her
phone, and check socmed or
chat Apps (WA, Line)
Abdi J. Putra – ABIE
2
BUYING ATTENTION
OR
BEING NEGLECTED?
Abdi J. Putra – ABIE
WELL..
Everyone need a story, rite?
Different experiences with different stories..
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
Those folks join the Net
3
Market as we know it....
has changed!
Market As We Know It
THIS PAGE..
is intentionally left blank
Go to steps to get digital campaign..
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
STEPS
8(A Story From MARCOMX)
TO DELIVER
DIGITAL CAMPAIGN
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
#1
KNOWING THE BASIC
ABIE - Abdi J. Putra
Source :https://www.linkedin.com/pulse/unlearn-what-we-have-learned-4-ps-marketing-david-ho
Modern
Marketing
Model
(M3)
We need the new modelling to this
transformation
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
MARKETING
JAMAN
NOW
MARKETING
IN A NUTSHELL
ABIE - Abdi J. Putra
#2
NEW SKILLS DO MATTER
ABIE - Abdi J. Putra
Everyone Get in The TRAIN-ing
All Cluster Hips The Content
(Consumer Sales)
Budget : Rp 140.000
Reach : 56,410
Impression : 63,747
Promotion Clicks : 321
Gender : 55% (M) 45% (F)
Age range majority: 18-24 y.o
3 Top Location : North Sumatera, South
Sumatera, Riau
CAMPAIGN DELIVERY
See the illustration...
#3
FUTURE FIT ORGANIZATION
ABIE - Abdi J. Putra
SATYA NADELLA (MSFT)
Enabling Digital Transformation (Microsoft, 2018)
Marcom[x]formation
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
MARCOMM [X]FORMATION
SPV REGIONAL 1 SPV REGIONAL 2 SPV REGIONAL 3
This one is EXISTING..
TERITORIAL BASED
And now, collaborate in TELKOMSEL Area
Become..
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
SPV REGIONAL 1
SPV REGIONAL 2
SPV REGIONAL 3
Simplifying Above the line
(ATL) & Below the line
(BTL) become OFF THE LINE
Guarding ON THE LINE activities,
focus on digital media campaign
that using internet
Strengthening Rich Content
Producer (Strategic
Marcomm Delivery)
OFF
TL ON
TL
SMD
Ultimate Form
MODERN MARKETING MODEL (M3)
OFF-TL ON-TL
1. Distributions all of
recommendation from SMD
2. How to Execution
3. Customer Experiences &
Customer Focus
4. Promotions (POS Materials)
5. Data Related
6. Measuring & Effectiveness
Marketing
Strategic
Marketing
Analysis
Marketing
Planning
STRATEGIC MARCOMM DELIVERY (SMD)
• Marketing Strategic
• Content Strategic
• Marketing Orientation
• Customer Insight
• Brand & Value
• Segmentation Target
• Positioning
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
SPV OFF TL
Guarding the Off The Line
Campaign, such as: OOH, Radio,
Newspaper, SMS BC, POSMat
details (flyer, poster, etc)
SPV ON TL
Guarding the Digital
Campaign, such as: Digital
Content Delivery, Social
media advertising, etc
SPV SMD
Strategic Marcomm Delivery as
the Creator of everything about
content (Creative Content, HQ
Campaign delivery )
EVENTS & SPONSORSHIP REGIONAL
Collaboration with BRANCH to execute
events & sponsorship
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
Achievements
Lorem ipsum dolor sit amet, lacus nulla ac netus nibh aliquet, porttitor ligula justo libero
vivamus porttitor dolor, conubia mollit
Having insight to check
“what is trending” and
“nowadays campaign”
Always #BeCreative
in delivery campaign
Practical insight &
collaborate to whole
dept (including
CSO)
Measure it, how high
the campaigns
works?
STRATEGIC
MARCOMM
DELIVERY
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
#4
GET THE RESOURCE RIGHT
ABIE - Abdi J. Putra
Production Tools
Green Screen
Mic + Boom Pole
Kamera
TripodLightingClapper
SCRIPT
WRITER TALENTS CAMERAMAN
EDITOR
VIDEOS
Another
Resources
#5
FEEL THE RYTHM
ABIE - Abdi J. Putra
PROMOTED POST BY EMPLOYEE WITH 50K BUDGET
TAU Lite-6 Targeted & Segmented
Period : 12 – 30 March 2019
Budget : Rp 5.000.000,- (lifetime budget)
Target Coverage : > 8 Mio People
1.636.653 4.117.610 Rp 5 Mn 5.439
How much the reach of
unique users
REACH
How much people seen
the ads for certain
promote period
IMPRESSION
Amount of budget
reserved for the ads
BUDGET
Amount of people who
click the promotion link
(CTA)
LINK CLICKS
We don’t produce “Posters, Flyers, & others” but
it has been seen 4.1 Mn times
ENGAGEMENTNUMBERS EXAMPLE
#6
MEASURING THE CAMPAIGN
ABIE - Abdi J. Putra
Branch & SOO commander along with Mitra AD digitize campaign based
on what trends at cluster by promoting the contents
571 106 137 12
Animation
With voice over
MarcomX
Video (take)
Retouch
Video HQ
VO + Mantab
Marcomm Land
Video (take)
Cluster’s
IG Account
39 44
Mitra AD
Accounts
telkomselsumatera
Telkomsel Sumatera
Also posted in
NUMBERS DO
MATTERS
Branch
IG Account
15
reach
IMPRESSION
The number of unique
accounts that have
seen any of your posts
The total number
of times all of your
posts have been
seen
Rp 500.000
Campaign
budget
Had successfully generated:
249,264 people reached
269,425 impressions
1,005 promotion clicks
1,131 profile visits
1,4k likes
39 comments
84 saved post
SAMPLE
MEASURING THE CAMPAIGN
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
#7
L.A.M.E
HOW TO CREATE (REALLY) SIMPLE VIDEOS
ABIE - Abdi J. Putra
L.A.M.ELOW ADVERTISEMENT, MORE ENGAGEMENT
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
#8
ONE THING THAT YOU NEED:
AS MUCH IDEAS
ABIE - Abdi J. Putra
Nothing New
Under The Sun
BUT CREATIVITY
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
The Only Limit is
Your Imagination
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
CENTRALIZED
MARCOM
TRAINING
DIGITAL
MARKETING
PHASE 1
TRAINING
DIGITAL
MARKETING
PHASE 2
CONTENT
CREATING
TRAINING
PROVIDING
PRODUCTION
TOOLS
Gather all the
marcom team in
one place. More
effective team
coordination
Training
Digital
Marketing
was held for
Spv CSO of
38 clusters,
Training
Digital
Marketing
was held for
Manager
Branch &
Regional
All marcom
team get
deeper
knowledge
about
creating
content
Provide all
content
production
tools, such
as green
screen,
camera,
lighting,
tripod, etc
TIMELINE TO EXECUTE DIGITAL CAMPAIGN
96
Digital Marketing is cost LESS campaign with
MORE engagement in order to generate
Cost Leadership program
OOH
OOH spots reduction (saving around 2.2 Bn)
LOW BUDGET
HIGH IMPACT62
OOH
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
DIGITAL
TRAINING
DOCUMENTATION
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
TEAM MARCOMX TELKOMSEL AREA SUMATERA - 2019
ABIE - Abdi J. Putra
General Manager Digital Lifestyle in Telkomsel
THANK YOU

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How to Create Digital Campaign in Big Organization

  • 1. How to CREATE ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel A STEP BY STEP GUIDANCE DIGITAL CAMPAIGN A Study Case From TELKOMSEL
  • 2. DA MISSION To deliver stronger market advocacy in order to drive market as planned ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel
  • 3. 3 REASONS WHY WE NEED DIGITAL CAMPAIGN ABIE - Abdi J. Putra
  • 4. 1 CLUMSY NUMBERS SLO HOW MANY? FOR INSTANCE, Service Level Overview (SLO) is the only method to measure the effectiveness. How many people pass thru the Bando (Billboard) every day x 365 days? Single person or more. And it can be multiply, right? The most viewed SLO is situated at Traffic Light. People will see the campaign.
  • 5. BUT.. How about Fun Fact! Yes, behaviour has changed now? If the traffic light printed more than 15 seconds people will do something else. People tends to take his/her phone, and check socmed or chat Apps (WA, Line) Abdi J. Putra – ABIE
  • 7. WELL.. Everyone need a story, rite? Different experiences with different stories.. ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel
  • 8. Those folks join the Net 3 Market as we know it.... has changed! Market As We Know It
  • 9.
  • 10. THIS PAGE.. is intentionally left blank Go to steps to get digital campaign.. ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel
  • 11. STEPS 8(A Story From MARCOMX) TO DELIVER DIGITAL CAMPAIGN ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel
  • 12. #1 KNOWING THE BASIC ABIE - Abdi J. Putra
  • 13. Source :https://www.linkedin.com/pulse/unlearn-what-we-have-learned-4-ps-marketing-david-ho Modern Marketing Model (M3) We need the new modelling to this transformation ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel
  • 15. MARKETING IN A NUTSHELL ABIE - Abdi J. Putra
  • 16. #2 NEW SKILLS DO MATTER ABIE - Abdi J. Putra
  • 17. Everyone Get in The TRAIN-ing All Cluster Hips The Content (Consumer Sales)
  • 18. Budget : Rp 140.000 Reach : 56,410 Impression : 63,747 Promotion Clicks : 321 Gender : 55% (M) 45% (F) Age range majority: 18-24 y.o 3 Top Location : North Sumatera, South Sumatera, Riau CAMPAIGN DELIVERY See the illustration...
  • 20. SATYA NADELLA (MSFT) Enabling Digital Transformation (Microsoft, 2018) Marcom[x]formation ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel
  • 21. MARCOMM [X]FORMATION SPV REGIONAL 1 SPV REGIONAL 2 SPV REGIONAL 3 This one is EXISTING.. TERITORIAL BASED
  • 22. And now, collaborate in TELKOMSEL Area Become.. ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel
  • 23. SPV REGIONAL 1 SPV REGIONAL 2 SPV REGIONAL 3 Simplifying Above the line (ATL) & Below the line (BTL) become OFF THE LINE Guarding ON THE LINE activities, focus on digital media campaign that using internet Strengthening Rich Content Producer (Strategic Marcomm Delivery) OFF TL ON TL SMD Ultimate Form
  • 24. MODERN MARKETING MODEL (M3) OFF-TL ON-TL 1. Distributions all of recommendation from SMD 2. How to Execution 3. Customer Experiences & Customer Focus 4. Promotions (POS Materials) 5. Data Related 6. Measuring & Effectiveness Marketing Strategic Marketing Analysis Marketing Planning STRATEGIC MARCOMM DELIVERY (SMD) • Marketing Strategic • Content Strategic • Marketing Orientation • Customer Insight • Brand & Value • Segmentation Target • Positioning ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel
  • 25. SPV OFF TL Guarding the Off The Line Campaign, such as: OOH, Radio, Newspaper, SMS BC, POSMat details (flyer, poster, etc) SPV ON TL Guarding the Digital Campaign, such as: Digital Content Delivery, Social media advertising, etc SPV SMD Strategic Marcomm Delivery as the Creator of everything about content (Creative Content, HQ Campaign delivery ) EVENTS & SPONSORSHIP REGIONAL Collaboration with BRANCH to execute events & sponsorship ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel
  • 26. Achievements Lorem ipsum dolor sit amet, lacus nulla ac netus nibh aliquet, porttitor ligula justo libero vivamus porttitor dolor, conubia mollit Having insight to check “what is trending” and “nowadays campaign” Always #BeCreative in delivery campaign Practical insight & collaborate to whole dept (including CSO) Measure it, how high the campaigns works? STRATEGIC MARCOMM DELIVERY
  • 27. ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel
  • 28. #4 GET THE RESOURCE RIGHT ABIE - Abdi J. Putra
  • 29. Production Tools Green Screen Mic + Boom Pole Kamera TripodLightingClapper
  • 31. #5 FEEL THE RYTHM ABIE - Abdi J. Putra
  • 32. PROMOTED POST BY EMPLOYEE WITH 50K BUDGET
  • 33. TAU Lite-6 Targeted & Segmented Period : 12 – 30 March 2019 Budget : Rp 5.000.000,- (lifetime budget) Target Coverage : > 8 Mio People 1.636.653 4.117.610 Rp 5 Mn 5.439 How much the reach of unique users REACH How much people seen the ads for certain promote period IMPRESSION Amount of budget reserved for the ads BUDGET Amount of people who click the promotion link (CTA) LINK CLICKS We don’t produce “Posters, Flyers, & others” but it has been seen 4.1 Mn times ENGAGEMENTNUMBERS EXAMPLE
  • 35. Branch & SOO commander along with Mitra AD digitize campaign based on what trends at cluster by promoting the contents 571 106 137 12 Animation With voice over MarcomX Video (take) Retouch Video HQ VO + Mantab Marcomm Land Video (take) Cluster’s IG Account 39 44 Mitra AD Accounts telkomselsumatera Telkomsel Sumatera Also posted in NUMBERS DO MATTERS Branch IG Account 15
  • 36. reach IMPRESSION The number of unique accounts that have seen any of your posts The total number of times all of your posts have been seen
  • 37. Rp 500.000 Campaign budget Had successfully generated: 249,264 people reached 269,425 impressions 1,005 promotion clicks 1,131 profile visits 1,4k likes 39 comments 84 saved post SAMPLE MEASURING THE CAMPAIGN ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel
  • 38. #7 L.A.M.E HOW TO CREATE (REALLY) SIMPLE VIDEOS ABIE - Abdi J. Putra
  • 39. L.A.M.ELOW ADVERTISEMENT, MORE ENGAGEMENT ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel
  • 40. ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel
  • 41. #8 ONE THING THAT YOU NEED: AS MUCH IDEAS ABIE - Abdi J. Putra
  • 42. Nothing New Under The Sun BUT CREATIVITY ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel
  • 43. The Only Limit is Your Imagination ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel
  • 44. CENTRALIZED MARCOM TRAINING DIGITAL MARKETING PHASE 1 TRAINING DIGITAL MARKETING PHASE 2 CONTENT CREATING TRAINING PROVIDING PRODUCTION TOOLS Gather all the marcom team in one place. More effective team coordination Training Digital Marketing was held for Spv CSO of 38 clusters, Training Digital Marketing was held for Manager Branch & Regional All marcom team get deeper knowledge about creating content Provide all content production tools, such as green screen, camera, lighting, tripod, etc TIMELINE TO EXECUTE DIGITAL CAMPAIGN
  • 45. 96 Digital Marketing is cost LESS campaign with MORE engagement in order to generate Cost Leadership program OOH OOH spots reduction (saving around 2.2 Bn) LOW BUDGET HIGH IMPACT62 OOH ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel
  • 47. ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel TEAM MARCOMX TELKOMSEL AREA SUMATERA - 2019
  • 48. ABIE - Abdi J. Putra General Manager Digital Lifestyle in Telkomsel THANK YOU