An outlook of the Indian airline industry and its various players. A overview on what is provided to the employees and what are the problems faced by the airlines. This presentation is from an 'Industrial Law' perspective. Presentation also includes suggestions for the problems towards the end.

1. AIRLINE INDUSTRY
Aadil Kamal – 1211501
Ananya Chandramouli - 1211551

2. Workforce Profile
O Jet Airways : 13,945 employees
O Air India : 26,481 employees (1,439 pilots and executive pilots,
1,419 engineers and executive engineers, 5,064 executives and
general category officers, 3,064 cabin crew and executive cabin crew,
3,351 technicians and 12,146 general category employees.

3. States
O Jet Airways : Based in Mumbai.
O Secondary Hubs: Chennai, Kolkata, Delhi,
Bengaluru.
O Focus cities – Ahmedabad, Kochi,
Hyderabad, Lucknow.
O Domestic reach: 47 Destinations

4. States
O Air India: Based in Delhi.
O Hubs: Delhi and Mumbai
O Secondary Hubs: Chennai and Kolkata
O Focus cities: Ahmedabad, Hyderabad,
Cochin, Trivandrum, Bangalore.
O Domestic reach: 60 Destinations

5. Issues
O Jet Airways :
Growing Challenges
Massive Competition
Massive Salary Cuts
O Air India:
Merger (Indian Airlines)
Lack of manpower planning
Notorious Trade unions
Uncertain future and Poor financial condition

6. Salaries
Job Category Average Monthly Salaries
Flight Attendant INR 9,514- INR 31,000 with an
average of INR 20, 378 per
month
Supervisor INR 23,000- INR 38,000 (with an
average of INR 28,667 per
month)
Cabin Crew INR 9,514- INR 31,000 per month
Contractor – Cabin Crew INR 31,000 – INR 34,000
AME INR 43,000- INR 115,000 with an
average of INR 78,964 per month
Customer Service – Manager INR 676,000- INR 881,000 with
an annual average of INR
778,434
Flight Attendant (Hourly Pay) INR 286,000- INR 335,000 with
an average of INR 310.42

7. Salaries
Job Category Years of
Experience
Average Annual
Salaries
Executives 0-3 INR 3,94,000
3-7 INR 4,34,000
7+ INR 6,27, 000
Cargo Professionals 0-3 INR 1,43,000
3-7 INR 2,90,000
7+ INR 6,08,000

8. Facilities
O Employee Benefit Scheme
O Medical Insurance
O Travel Benefits like discounted air tickets for family and self
in both International and Domestic destinations connected by
the airline
O Group Term Life Insurance
O Interline tickets with International Carriers
*Salaries and benefits are subject to change with time.
**Facilities differ with different airlines.

9. Trade Unions
O Air India : Indian Pilots Guild (Air India) and Indian
Commercial Pilots Association (Indian Airlines)
O Air India has decided to cut down the number of unions
from 15 to 2, one being for pilots and other for
employees to ensure efficient decision making between
management and union representatives.
O Jet Airways : National Aviators Guild
O Various other registered unions have decided to support
this union.

10. Suggestions
O Sound Personnel Politics
O Strong and Stable Union
O Mutual Trust
O Workers Participation in Management
O Mutual Accommodation
O Government’s rule
O Progressive Outlook