2. Ziva Narendra Arifin
FAA CPL ASMEL/IR
Southwind Aviation Academy
Brownsville, TX, USA - 1997
BSc. In ABA w/. Minor in Flight Ops
Embry-Riddle Aeronautical University
Daytona Beach, FL, USA – 2003
FW – NC212 Ops/CSE
Airfast Indonesia - 2005 – 2010
Founder/Co-Chairman
Idea Group Indonesia – 2011 – 2014
Founder/CEO
Aviatory Indonesia – 2014 – present
Leader - Indonesian Alumni Chapter
Embry-Riddle Aeronautical University – 2012 -
present
3. Prologue – NBAA Insider
“Projected global airline industry growth,
combined with competition from other
industries, means that business aviation faces
increasing pressure to attract and retain the
number of quality employees that it needs to
meet demand.”
“We’re seeing a lot of articles about a pilot
shortage, but these issues affect more than
the flight deck.”
“Before, you’d post a job and you’d be flooded
with quality resumes in no time. Today, the
resumes are still coming in, but there is less
potential in those candidates.”
“…more companies are moving to
supplemental or contract crew – part-time
workers – to meet their staffing
requirements.”
5. Highlights in Indonesia’s Civil Aviation
1924: First commercial flight to Batavia (Jakarta) by KLM
1928: Establishment of KNILM
1937: Indonesia among Amelia Earhart’s circumnavigation route
1946: The birth of AURI (TNI-AU/Indonesian Air Force)
1947: The first Indonesian experimental aircraft was built
1949: The birth of Garuda Indonesian Airways
1976: PT IPTN (now PT DI) was established
1977: The “two-man cockpit” concept was conceived
1985: Indonesian woman selected as NASA STS-61-H specialist
1986: The 1st Indonesian Airshow
1996: The 2nd Indonesian Airshow
2000: Deregulation of Indonesian airline industry
6. Air Transport at a Glance
• More than 4-billion
global passengers
annual turnover
• Advances in NG
technologies
• Remains as strong
driving factor of
world economy
– Generating
income of more
than 2,4-billion
dollars worldwide
• More than 58-
million global
aviation workforce
7. General Statistics – AOCs
0
10
20
30
40
Part 121
Part 135
Others (91,
137,141)
21
35 38
7
3
0
In Effect Revoked/Suspended
(Source: DGCA CAR 2016)
9. Aviation HC Challenges in Indonesia –
Contributing Factors
• Pre-1997 crisis
• Market monopoly both in supply (training providers) and demand
(carriers)
• Few jobs, surplus HC especially pilots - still viewed as highly
desired career path
• Good standing in global recognition - Indonesian carriers still
dominate the Southeast Asian market
• Post-1997 crisis
• Market downsized, collapse of businesses due to financial incap,
fewer training providers available
• Fewer jobs, higher HC surplus - becoming less/least desired career
path
• Stalemate in global standing - flagship carrier losing access to the
US
10. Aviation HC Shortage in Indonesia –
Contributing Factors (cont’d)
• The 2000s - today
– Deregulation of airline industry - establishment of new airlines, rise of
LCCs
– New privately-owned training providers take presence, decline of
older institutions
– Drastic expansion of the air carrier market, more planes, HC from
previous surplus gradually absorbed, but still very low rate of
regeneration, focused primarily in attempt to achieve quantity
demanded but overlooked the quality aspect
– Aviation slowly becoming a desired career path once again
– Dramatic change in safety culture - high volume, low quality
– Country risk and safety rating reached an all-time low by mid-2000s
– Banning by the EU and FAA towards Indonesian operators
11. Aviation HC Shortage in Indonesia –
Contributing Factors (cont’d)
• The 2000s - today
– Banning by the EU and FAA towards Indonesian operators
– Poor global standing
– Domestic air transport market demand more than 5,000 qualified
personnel annually
– More than 3,000 aviation jobs will be left vacant within the next 3
years
– Absorption of fresh workers
• < 15% of pilots
• > 30% engineers/technical roles
• > 40% flight attendants
• < 10% of FOO
• < 5% of aviation university graduates
12. Business & Charter Aviation HC – What Are the
Problems?
• Commonly produce
entry-level talents
• Very minimum
resources and
facilities
• Still driving towards
fulfilling demands of
the airline industry
• Courses typically
are generic
Training
Facilitators
•Mainly oriented at
high recruitment
standards
•Very slim opportunity
for cadets/fresh
graduates to enter
•Has not yet seen the
benefit of long-term
HC investment
(education)
•Safe-play following
market dynamics
B&C Operators
• Only less than 30% of
expenditures spent on
air transport services
•Heavily depending on
prevailing market
conditions
•Still not yet eager to
invest in aviation as
long-term catalyst
•Also safe-play, the
shorter the contract
term the better (on
client-based works)
Market/Clients
13. Challenges in Indonesia’s Air Charter HC –
Does it Really Exist?
The answer is
“YES”,
but have they been properly
addressed?
14. The Solution?
Always have been, is, and always will be - PARTNERSHIP
Client/Market
FacilitatorsOperators
- Invest in market
research and
intelligence
- Proactive marketing
activities
- Think long-term –
never lose faith in
apprentice programs
- Provide periodic
projections of air
transport utilization
- Invest in sustainable HC
- Put more confidence in
place
- Increase awareness of
market demands
- Invest in quality
trainers/educators
- Constant
communications with
end users
15. The Solution? (cont’d)
Client/Market
FacilitatorsOperators
The key to sustainable quality HC is by strengthening mutual
relationship between not only the users but also the regulator and
neighboring stakeholders – delivering the right message for what
the industry really needs.
Standardization
16. The Final Product
• A more predictive and sustainable quality HC regeneration
system at an optimized production rate
• Minimizing downtime between manpower turnover
• A more balanced enrollment – training – recruitment ratio
• Increase competitiveness against global aviation
workforce
• Help relieve the “bottleneck” situation with current
unemployment pool
• Create a more desirable career path for young talents
• Business and air charter industry can enable themselves
as the “port of entry” for future aviation professionals
instead of focusing their demands on experienced
workers.
17. About Aviatory Indonesia
• Founded in August 2014.
• Established and managed by pilots with professional experience in operational,
managerial, regulatory, as well as academic roles.
• Provide aviation services, education partnership, and business development
consulting.
• Work closely with operators, academic institutions, regulators, media, and
communities.
• Aim to integrate various potentials in aviation and produce solutions that benefit
the industry and its stakeholders for the long run.