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Use Text Messages
To Boost Business
27 Easy Examples
............................
You use Text Messages every day and you know how e ective they
are - everyone reads Text Messages and often within seconds of
receiving them. Text Messages are easy to send, a ordable, and a
highly e ective way to communicate with others.
This guide o ers you 27 examples of how Zenoti customers
use Text Messages to help their business.
www.zenoti.com
Encourage customers to come in more often and
spend more. Use Text Messages to get your o er
through to your customers - every time!
PROMOTE YOUR BUSINESS
Ensure managers stay on top of critical issues.
Text Messages can alert managers on issues that
require immediate attention, streamline
operations, and even help control pilferage.
Reduce your own administrative e ort and stay in
touch with customers with automated Text
Messages
WITH TEXT MESSAGES, YOU CAN
IMPROVE OPERATIONAL
EFFICIENCY
AUTOMATE CUSTOMER
COMMUNICATIONS
......
..............................................................................................
......................................................................................
1
............................................................................................................
USE TEXT MESSAGES TO BOOST BUSINESS ...........................................................................
www.zenoti.com
R M T YO R NE SP O O E U BUSI S
Cross-sell services#1
Get 30% o a
manicure on your
next pedicure!
Book now!
Upsell services#2
Sell packages &
memberships#4
#3 Announce events
The perfect gift
for Valentine's
Day. Book our
VALENTINE'S
SPECIAL today!
............................................................................................................
.............................................
...... ..........................................
...... .........................................
Use Text Messages to send promotions to your customers. Your
message will be noticed and its easy for customers to immediately
book an appointment. Combined with targeted segments, you'll
see incredible results with each promotion.
Use Text Messages to:
2USE TEXT MESSAGES TO BOOST BUSINESS ...........................................................................
www.zenoti.com
#5 Boost low performing
hours or days
#6 Get guests to come back
We haven't seen you
in a while! Come in
this week and get
10% o your entire
appointment.
Sell more retail
#7
The sky is the limit, run any kind of promotion to
encourage new business.
With Zenoti you get the right message to the
right customer. It s easy and drives real business results.
............................................................................................................
3USE TEXT MESSAGES TO BOOST BUSINESS ...........................................................................
www.zenoti.com
M VE P I NAL F I I
I PRO O ERAT O E FC ENCY
#8 #9
#10
You're going to miss
revenue targets for the day
Front desk ignores online
customer appointment
requests
A guest reaches an
outstanding balance that
exceeds your max limit
DRIVE
REVENUE
Send automated alerts to managers if ...
#11 #12
A high number of
appointments are deleted
A high number of invoices
are deleted
#13
A high number of one-time-
passwords (OTP) are
approved
CONTROL
PILFERAGE
............................................................................................................
...... ....................................................................
...... ..............................................................
4USE TEXT MESSAGES TO BOOST BUSINESS ...........................................................................
www.zenoti.com
An employee has not shown
up at her scheduled work
#14
Register is not closed at the
end of the day#15
STREAMLINE
OPERATIONAL ISSUES
............................................................................................................
ENSURE MANAGERS
STAY ON TOP OF CRITICAL
ISSUES WITH AUTOMATED
ALERTS
5USE TEXT MESSAGES TO BOOST BUSINESS ...........................................................................
www.zenoti.com
1
Appointment
con rmation
We look forward
to seeing you
today at 3 for your
Signature Bliss
Massage!
Set up messages once, and ManageMySpa will
automatically send your customers reminders, wishes,
and more! Some examples ....
#16
#17
U OMAT USTOMERA T E C
OMMUNIC IONC AT S
Appointment
reminder
#18 Appointment
cancellation
#19
Appointment follow-up
message
#20
Appointment request
acceptance or rejection
Thank you for
your appointment
request! We ll see
you on Sept. 3 at
4pm!
#21 Birthday message!
............................................................................................................
........................................
...... ..........................................
...... .........................................
6USE TEXT MESSAGES TO BOOST BUSINESS ...........................................................................
www.zenoti.com
............................................................................................................
#22 #23Anniversary message
Membership renewal
reminder
Balance info on prepaid
card or gift card
Balance remaining on a
package#24 #25
Balance remaining on a
membership
Verify authenticity of guests
with a one-time-password#26 #27
Text Messages can be used in numerous ways, all of which
help you get customers into your center more often,
communicate with customers regularly or make running your
spa or salon easier.
With Zenoti, you can automate Text Messages, which
means you drive real business results, with very little e ort.
7USE TEXT MESSAGES TO BOOST BUSINESS ...........................................................................
www.zenoti.com
Zenoti is a comprehensive software for spas and salons.
tWi h Zenoti you can:
Improve employee productivity
Drive business results
Build customer loyalty
Streamline operations
8USE TEXT MESSAGES TO BOOST BUSINESS ...........................................................................
See ManageMySpa in action. or today!Request a demo contact us
Watch the 2 minute Overview Video
www.zenoti.com
Follow us

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Use Text Messages To Boost Business - 27 Examples

  • 1. Use Text Messages To Boost Business 27 Easy Examples ............................ You use Text Messages every day and you know how e ective they are - everyone reads Text Messages and often within seconds of receiving them. Text Messages are easy to send, a ordable, and a highly e ective way to communicate with others. This guide o ers you 27 examples of how Zenoti customers use Text Messages to help their business. www.zenoti.com
  • 2. Encourage customers to come in more often and spend more. Use Text Messages to get your o er through to your customers - every time! PROMOTE YOUR BUSINESS Ensure managers stay on top of critical issues. Text Messages can alert managers on issues that require immediate attention, streamline operations, and even help control pilferage. Reduce your own administrative e ort and stay in touch with customers with automated Text Messages WITH TEXT MESSAGES, YOU CAN IMPROVE OPERATIONAL EFFICIENCY AUTOMATE CUSTOMER COMMUNICATIONS ...... .............................................................................................. ...................................................................................... 1 ............................................................................................................ USE TEXT MESSAGES TO BOOST BUSINESS ........................................................................... www.zenoti.com
  • 3. R M T YO R NE SP O O E U BUSI S Cross-sell services#1 Get 30% o a manicure on your next pedicure! Book now! Upsell services#2 Sell packages & memberships#4 #3 Announce events The perfect gift for Valentine's Day. Book our VALENTINE'S SPECIAL today! ............................................................................................................ ............................................. ...... .......................................... ...... ......................................... Use Text Messages to send promotions to your customers. Your message will be noticed and its easy for customers to immediately book an appointment. Combined with targeted segments, you'll see incredible results with each promotion. Use Text Messages to: 2USE TEXT MESSAGES TO BOOST BUSINESS ........................................................................... www.zenoti.com
  • 4. #5 Boost low performing hours or days #6 Get guests to come back We haven't seen you in a while! Come in this week and get 10% o your entire appointment. Sell more retail #7 The sky is the limit, run any kind of promotion to encourage new business. With Zenoti you get the right message to the right customer. It s easy and drives real business results. ............................................................................................................ 3USE TEXT MESSAGES TO BOOST BUSINESS ........................................................................... www.zenoti.com
  • 5. M VE P I NAL F I I I PRO O ERAT O E FC ENCY #8 #9 #10 You're going to miss revenue targets for the day Front desk ignores online customer appointment requests A guest reaches an outstanding balance that exceeds your max limit DRIVE REVENUE Send automated alerts to managers if ... #11 #12 A high number of appointments are deleted A high number of invoices are deleted #13 A high number of one-time- passwords (OTP) are approved CONTROL PILFERAGE ............................................................................................................ ...... .................................................................... ...... .............................................................. 4USE TEXT MESSAGES TO BOOST BUSINESS ........................................................................... www.zenoti.com
  • 6. An employee has not shown up at her scheduled work #14 Register is not closed at the end of the day#15 STREAMLINE OPERATIONAL ISSUES ............................................................................................................ ENSURE MANAGERS STAY ON TOP OF CRITICAL ISSUES WITH AUTOMATED ALERTS 5USE TEXT MESSAGES TO BOOST BUSINESS ........................................................................... www.zenoti.com
  • 7. 1 Appointment con rmation We look forward to seeing you today at 3 for your Signature Bliss Massage! Set up messages once, and ManageMySpa will automatically send your customers reminders, wishes, and more! Some examples .... #16 #17 U OMAT USTOMERA T E C OMMUNIC IONC AT S Appointment reminder #18 Appointment cancellation #19 Appointment follow-up message #20 Appointment request acceptance or rejection Thank you for your appointment request! We ll see you on Sept. 3 at 4pm! #21 Birthday message! ............................................................................................................ ........................................ ...... .......................................... ...... ......................................... 6USE TEXT MESSAGES TO BOOST BUSINESS ........................................................................... www.zenoti.com
  • 8. ............................................................................................................ #22 #23Anniversary message Membership renewal reminder Balance info on prepaid card or gift card Balance remaining on a package#24 #25 Balance remaining on a membership Verify authenticity of guests with a one-time-password#26 #27 Text Messages can be used in numerous ways, all of which help you get customers into your center more often, communicate with customers regularly or make running your spa or salon easier. With Zenoti, you can automate Text Messages, which means you drive real business results, with very little e ort. 7USE TEXT MESSAGES TO BOOST BUSINESS ........................................................................... www.zenoti.com
  • 9. Zenoti is a comprehensive software for spas and salons. tWi h Zenoti you can: Improve employee productivity Drive business results Build customer loyalty Streamline operations 8USE TEXT MESSAGES TO BOOST BUSINESS ........................................................................... See ManageMySpa in action. or today!Request a demo contact us Watch the 2 minute Overview Video www.zenoti.com Follow us