Zaw Min Khaing is seeking a senior managerial role in operations, maintenance, client services, or energy conservation. He has over 16 years of experience in these areas, currently serving as Chief Engineer at Governor's Residence Hotel in Yangon. His expertise includes facilities management, budgeting, training, safety procedures, and people management. Previously, he held engineering roles of increasing responsibility at Shangri-La hotels in Dubai.

1. Zaw Min Khaing
Chief Engineer
Governor’s Residence Hotel
Mobile - 971 56 6745502
Email address – zawmin.khaing@belmond.com
JOB OBJECTIVE
Seeking senior managerial assignments in Operations and Maintenance, Client Servicing and Energy
Conservation with an organization of repute preferably in Hospitality industry
PROFILE SUMMARY
• A professional with 16 years of experience in Operations and Maintenance, Client Servicing and Energy
Conservation
• Presently associated Governor’s residence hotel, Yangon as Chief Engineer- Engineering
• Conversant with the Standards of ISOs, Environmental Responsibilities, Workplace Safety, Fire
Fighting and People Management
• A strategic planner with experience in conducting & coordinating the project activities, costing and the
resource management with a flair for adopting the modern methodologies
• Gained insight of maintenance management, reliability and availability improvement through condition
monitoring of equipment, maintenance audit and safety engineering
• Possesses excellent communication and people management skills that have been honed through
association with Multi skilled teams
CORE COMPETENCIES
Operations and Maintenance Client Servicing Energy Conservation
Fire and Life Safety Training Budgeting

2. ORGANISATIONAL EXPERIENCE
Hotel Chief Engineer
Governor Residence Hotel
December 2014 to date
• Responsible for operations, preventive maintenance and all necessary repairs of hotel fully concierged
luxury
• Responsible for development and implementation of Standard Operating Procedures and Preventive
Maintenance Plan
• Responsible for monitoring and control of the energy cost and consumption
• Worked with external contractors, evaluated bids and proposals, conducted quality control
• Responsible for development of the educational and training program for engineering personnel
• Responsible for budget developing and analysis
• Responsible for all aspects of Fire, Life, Health and Safety procedures and practices
• Managed engineering and janitorial personnel including payroll, scheduling, performance evaluation and
disciplinary procedures
• Responsible for facility drawings reviews and updates
• Responsible for overseeing maintenance of the property
Hotel Service Manager
Shangri-la hotel, Dubai
December 2008 to December 2014
• Responsible for day to day operations of 302 guestrooms, 126 furnished apartment 62 furnished
apartment and offices
• Supervise 34 unionized engineering employees; schedule, training, develop, coach and council,
recommend performance review, resolve issues and recommend discipline, as appropriate.
• Implement and schedule property and equipment preventive maintenance programming in compliance
with corporate standards
• Ensure safety, convenience and satisfaction of all guests, managers and employees, to protect the assets
and maintain the property in first class condition

3. • Prioritize the service requests; schedule and monitor service performed to ensure customer satisfaction,
safety and convenience
• Prioritize the service requests; schedule and monitor service performed to ensure customer satisfaction,
safety and convenience
• Monitor utility consumption to determine the effectiveness the current system
• Assist in the administration of the division by preparing and maintaining schedules, logs, records and
other documentations to ensure a smooth operation and minimize liabilities
• Perform special project and other responsible as assigned.
Hotel Engineering Supervisor
Shangri-la hotel, Dubai
September 2006 to November 2008
• Develops and implements procedures to govern the engineering supervisor duties, sees to it that all
operational equipment are running well base on operational standard and technician on duty are assigned
to make the hotel operations smooth and effective
• Check all engineering equipment in every duty such as chiller, boiler, pumps, cold storage, compressors,
AHU, Generator sets, lift, fire system etc.
• Check all supporting equipment in every duty such as water level in ground tank, fuel, roof tank, grease
trap, etc.
• Check all functions in the ballroom and meeting rooms, assign technician to prepare, stand by, follow up
additional request and clear up all engineering equipment related to the functions needed such as sound
system, video system for functions etc.
Check TV channel on hour basis recorded in the log book for sound and video quality for all TV channels.
• Assign technician to replace all out of order bulb immediately especially in guest area such as rooms
occupied, lobby, restaurant, function rooms, toilets, etc all fused bulb must be change at once or before the
work duty over.
• Check all technicians on duty are in proper and orderly appearance.
• Handles complaints, claims and problem solving of all aspect related to the engineering equipment.
• All activity must be written in shift log book, and highlight the important things to be followed up for
the next shift or important problems already solve to be monitored.
• Monitor all work done by outside contractor within hotel area regarding to work permit, safety
procedures, quality of work, and disturbance to the hotel operations.
• In case of emergency Chief Engineer is to be informed ASAP via hand phone

4. Hotel HVAC technician
Shangri-la hotel, Dubai
July 2004 to August 2006
• Examine heating and air-conditioning systems for signs of defects or malfunction
• Maintained and serviced HVAC systems and refrigeration equipment.
• Installed air-conditioning and refrigeration equipment and tested them for proper operation.
• Disassembled units, repaired broken components, and restored them to operating condition.
Conducted regular preventive maintenance of AHUs and FCUs
• Inspect, repair, modify and install HVAC equipment including refrigeration and air
Conditioning
• Conduct regular preventive maintenance inspections of equipments and make necessary adjustments or
repairs, services
• Maintain regular attendance and breakdown maintenance
• Maintained preventive maintenance equipment records
Hotel Guestroom PM Technician
Shangri-la hotel, Dubai
May 2003 to June 2004
• Follow guest room preventive maintenance checklist for each room
• Individual complete rooms preventative maintenance process
• Complete rooms preventative maintenance process for guest rooms in efficient and effective manner as
measured by individual rooms inspections performed by DOE and DOR
• Perform scheduled preventative maintenance and general cleaning of all surfaces in guest rooms as
required, including inspecting furniture, carpets and upholstery, touch-up painting, dusting, bathrooms,
ensuring that all hardware and appliances are present in the room and in working order, cleaning and
replacing light fixtures, and inspecting grout and caulking.
• Report any serious maintenance problems, unusual findings, or safety hazards immediately to superior
• Maintained preventive maintenance checklist and records

5. Hotel laundry technician
Traders hotel, Yangon
Jan 2001 to March 2003
• Check all engineering equipments in every duty such as Washing machine, Pressing machine and
Flatwork Ironer
• Check all supporting equipment in every duty, greasing and filling the oil as per schedule
• Take the parameter reading of equipments
• Take immediate action for trouble shooting & repair all equipments of Laundry
• Conduct regular planned maintenance and response immediate of breakdown maintenance
• Record details of work completed, purchase requisitions, stores requisitions
• Prepare and maintain spare parts as per par level
Hotel Operation technician
Traders hotel, Yangon
April 1999 to December 2000
• Check all engineering equipments in every duty such as chiller, boiler, generator, pumps, cooling tower,
Satellite channels
• Tested swimming pool water parameter and added necessary chemical if required.
• Took the reading of chiller, boiler, electricity every hour
• Courteously responded to guest complaints of various maintenance issues.
• Carried out tasks as dictated by work orders
• Performed daily inspections to identify potential maintenance issues.
• Maintained a list of all necessary hotel repairs and noted when repairs were completed.

6. CERTIFICATION
• Attended Certification Programs on the following:
•ISO 10002, Customer Satisfaction by URS
• Hotel Fire and Life Safety Management by First International Fire Fighting Training
• Heart saver First Aid with CPR and AED Provider by American Heart Association
• Trainer Skill by Shangri-la
• Supervisory Excellence by Shangri-la
EDUCATION
• Diploma in Mechanical Engineering from Government Technical Institute (Yangon) completed in
December 1995
• Bachelor of Art from University of Yangon completed in 2001
PERSONAL DETAILS
Date of Birth: 2nd
October’ 1974
Current Address: 434, 2nd
floor, Strand Road, Botataung Township, Yangon
Languages Known: English
Marital Status: Married
Reference:
Christian Tjenderasa (Chief Engineer), Shangri-La Hotel, Abudhabi
Mobile No – 971502574850
Vikas Jatna (Director of Engineering), Shangri-la hotel, Dubai
Mobile No - 971504567602

7. CERTIFICATION
• Attended Certification Programs on the following:
•ISO 10002, Customer Satisfaction by URS
• Hotel Fire and Life Safety Management by First International Fire Fighting Training
• Heart saver First Aid with CPR and AED Provider by American Heart Association
• Trainer Skill by Shangri-la
• Supervisory Excellence by Shangri-la
EDUCATION
• Diploma in Mechanical Engineering from Government Technical Institute (Yangon) completed in
December 1995
• Bachelor of Art from University of Yangon completed in 2001
PERSONAL DETAILS
Date of Birth: 2nd
October’ 1974
Current Address: 434, 2nd
floor, Strand Road, Botataung Township, Yangon
Languages Known: English
Marital Status: Married
Reference:
Christian Tjenderasa (Chief Engineer), Shangri-La Hotel, Abudhabi
Mobile No – 971502574850
Vikas Jatna (Director of Engineering), Shangri-la hotel, Dubai
Mobile No - 971504567602