What is CHANGE, 7 Phases of Change, Types of change, Importance of Change, Causes of Change, Change Management Process, Strategies to implement change in organization.
1. Subject: Change Management
Unit No.1. Introduction to Change Management
1.1 Change Meaning & Definition
Presented By:
Prof. Yogesh. L. Aher
Faculty, HR
2. • CHANGE: ALTER, VARY, MODIFY mean to make or become different.
• CHANGE implies making either an essential difference often amounting to a
loss of original identity or a substitution of one thing for another.
• Change management: is defined as the methods and manners in which a
company describes and implements change within both its internal and external
processes.
• Change management :is a systematic approach to dealing with the transition or
transformation of an organization's goals, processes or technologies.
• This includes……..
• Preparing and supporting employees,
• Establishing the necessary steps for change, and
• Monitoring pre- and post-change activities to ensure successful implementation.
4. • 7 Phases/Stages of Change:
• Stage 1 – Shock-This reaction is usually immediate and from experience.
• Stage 2 – Disbelief/Denial-You have usually managed to get back to everyday
life at this point.
• Stage 3 – Self doubt-This is a very uncomfortable stage. Old habits and beliefs.
• Stage 4 – Acceptance-You have come to the decision to accept the change and
face the future.
• Stage 5 – Experimentation-You try something new
• Stage 6 – Search for meaning-When you have embarked (On board) on your
journey towards your new reality.
• Stage 7 – Integration-At the end of the change process, and all being well, you
will be comfortable, confident.
5. • Types of change:
• Happened Change: Unpredictable in nature
• Reactive Change: Changes which take place in response to an event.
• Anticipatory Change: (Probable)
• Planned Change:
• Incremental Change: Change which is implemented at the micro level.
• Operational Change: This kind of change becomes a requirement when an
organization is faced with competitive pressures.
• Strategic Change: At organizational/Top Level
• Directional Change: changes in the governmental control or policies (Import etc)
• Fundamental Change: Vision, mission
6. • Importance of Change:
• 1. Change makes life exciting
• 2. You learn and grow
• 3. Change can bring new opportunities
• 4. We can realize our strength
• 5. A chance to re-evaluate our life
7. • Causes of Change: (Factors)
• External factors:
• Economic factors: Access to resources, market demand, competition, inflation, interest
rates, etc.
• Technology: The growth of technology always forces an organization to adapt.
• Politics: Policies of a government change routinely. Even the government itself
changes every term.
• Other factors: Factors like urbanization, education, cultural changes, change in social
mindset, etc. also affect every business organization.
• Internal Factors:
• Changes in personnel due to hiring, termination of employment, retirement, promotion,
etc.
• Change of functional policy decisions like holidays, work hours, paid leaves, etc.
8. • Change Management Process:
• Prepare the Organization (employee) for Change. ...
• Craft a Vision and Plan for Change. ...
• Implement the Changes. ...
• Embed Changes Within Company Culture and Practices. ...
• Review Progress and Analyze Results.
9. • Strategies to implement change in organization:
• Put people first. ...
• Work with a change management model. ...
• Empower employees through communication. ...
• Activate leadership. ...
• Make change compelling and exciting. ...
• Pay attention to high and low points in momentum. ...
• Don't ignore resistance.