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© 2020 PT. Deloitte Consulting
Materi Pengembangan Kapasitas BOD-1
dalam Menyampaikan Paparan
2
© 2020 PT. Deloitte Consulting
Training Overview
Penyampaian Paparan
± 40 orang
Jumlah Peserta
• SVP/EVP/SEVP Induk
• Dewan Direksi Anak Perusahaan dan Perusahaan Afiliasi
Peserta
Jam Detail Aktivitas Mekanisme
09.00 – 09.02 Pembukaan
09.02 – 09.07 Sambutan Dewan Direksi
09.07 – 09.30 Fundamental Delivery Skills One-Way Delivery
09.30 – 10.00 Tailoring Communication Method to your Audience Interactive Delivery
10.00 – 10.30 Effective Delivery of Information One-Way Delivery
10.30 – 10.45 Q&A
10.45 – 11.30 Putting your Skills to Practice Praktik
11.30 – 11.45 Key takeaways dan closing ‘Presentation Skill Training’ One-Way Delivery
3
© 2020 PT. Deloitte Consulting
Sesi 1: Fundamental Delivery Skills
4
© 2020 PT. Deloitte Consulting
01
PREPARATION
1. Set Goals
2. Analyze audience
3. Determine key
messages
4. Develop storyline
5. Sketch
02
SLIDE MAKING
1. Titles
2. Content
3. Visual
4. Review & Revision
03
DELIVERY
1. Prepare & practice
2. Present to the
audience
3. Achieve goals
An impactful presentation requires effective
delivery skill.
5
© 2020 PT. Deloitte Consulting
Delivery
3 Key elements to deliver an impactful presentation
Delivery Skill
Knowing your
Target Audience
Effective Delivery
of Key
Information
6
© 2020 PT. Deloitte Consulting
Facial Impact
and Eyes
Body Posture Appearance
Focal Impact
4 Fundamental Delivery Skills to Deliver an
Impactful Presentation
7
© 2020 PT. Deloitte Consulting
What to avoid:
• Swaying, rocking, dancing, pacing –
distracting for audience
• Slouching forward
• Hands in pocket, fidgeting with items,
army man, fig leaf
Your Posture has an Impact on How Confident,
Credible, and How Well you Can be Heard
8
© 2020 PT. Deloitte Consulting
General rules for dress in presenting:
1
2
3
Match your audience but be one step up
Think about what makes you comfortable
Ensure you do not need to re-arrange yourself in front of
your audience
Sending Message to Audience through
Appearance
9
© 2020 PT. Deloitte Consulting
Your facial expressions should be congruent with the message you’re delivering.
Smiling will add warmth to your presentation. However, if you are delivering bad news such
as people being made redundant, then a smile will send a mixed message.
Builds rapport
with your
audience
Provides two
way
communication
Gain feedback to
understand if they
are receiving your
message
Positive impact on
your credibility
Be careful you
don’t miss out
sections of
your audience
If you forget what to say:
Looking up, around on
the floor
Pausing breathing,
maintaining eye contact
Tips on maintaining good eye contact:
Maintain Face and Eye Contact
Facial Expression
Facial Expression
Eye Contact
Avoid rapid
glancing, looking
nervous and
unsure
Advantages of eye contact:
10
© 2020 PT. Deloitte Consulting
Vocal quality is how you ensure you sound confident, powerful and your message is
memorable. These are number of aspects to consider in voice quality:
Modulation (Inlection
upward and downward)
Articulation Volume / projection
Pace Pitch (tone) Pause / silence
Monotone
Speaking too fast or too slow
High pitch
Volume too soft
Mumbling
What to avoid:
Maximising Impact through Vocal Quality
11
© 2020 PT. Deloitte Consulting
The MORE you PRACTICE
The BETTER you GET
Delivery
3 Additional tip: Prepare and Practice
12
© 2020 PT. Deloitte Consulting
Sesi 2: Tailoring Communication
Method to your Audience
13
© 2020 PT. Deloitte Consulting
Bullet
Dash
Sub-bullet
Workers
Union
Managers
and Staffs
Business
Partners
Ministry
Officers
Board of
Commision
er & Share
Holders
Board of
Directors
Stakeholder
Groups
Who’s listening? And Why are they listening?
14
© 2020 PT. Deloitte Consulting
1. How big will the group be?
2. What are they like?
3. What is important to them?
4. Why are they here? What do
they think they’re going to
expect of this presentation?
5. How can you solve their
problems?
6. What do you want them to do?
7. How might they resist?
8. How can you best reach them?
Things to consider:
Knowing your Audience
15
© 2020 PT. Deloitte Consulting
Practice: Identifying your Audience
Choose your Audience
Board of Directors
Regional Government
Minstry Officials (e.g.
MOF, MSOE)
Public-Private
business partner
As a group, take some time to brainstorm and write down the ”knowing
your audience” considerations and how they apply for your audience.
Then:
• Decide on a theme that is of particular interest to them
• Explain to impact and meaning on the topic for them
16
© 2020 PT. Deloitte Consulting
Sesi 3: Effective Delivery of
Information
17
© 2020 PT. Deloitte Consulting
The Data Scientist The Storyteller
The Closer The Director
Data, analytics, facts, and figures to
make your point and persuade your
audience
Focus on making an emotional
connection with your audience
Have a clear linear flow, with logically
structured slide decks and clear
transitions
Cut right to the chase, deliver the
bottom line and skip all the boring stuff
Different Styles of Presenting
18
© 2020 PT. Deloitte Consulting
Consistent
Perspective
Comprehensive
Understanding
Effective Visual Aid
Efficient Structure Concrete goal and
follow-up steps
Elements to Effectively Deliver Key Information
19
© 2020 PT. Deloitte Consulting
Benefit
What will the
audience get
as the result of
listening
carefully?
Map
The agenda you
will follow
Objective
The goal of the
presentation
Context
Relevance to the
audience
Establishing Structure of your Message: COMB
20
© 2020 PT. Deloitte Consulting
3
Present clear
data that
makes sense
5
Audience needs to
sympathize with
th story and
connect to it
1
Every datum
or detail
should be in
context
6
Walk your
listeners through
the challenges
without
overwhelming
too much
2
Audience pay
attention and
helps them to
understand it
4
Audience to be
engaged with
the message
Powerful & flowing
storyline
We need to make sure:
Relevant content
Determining the Structure of Delivery
21
© 2020 PT. Deloitte Consulting
Maintain audience attention with different key points through out the
presentation to maximize learning retention.
Chunk
Links
Structuring your Content: Chunk & Links
Introduction Body Conclusion
Key Point
Key Point
Key Point
Final
Conclusion
Audience
Attention
Time
22
© 2020 PT. Deloitte Consulting
Keep it simple Relevant to
topic
Refer to visual
Use colour but
not overdo it
Effective Use of Visual Aid to Support Delivery
23
© 2020 PT. Deloitte Consulting
Tips to end your presentation with an impact:
Conclusions should
be properly
announced to
regain full
attention
The conclusion
should be short,
definite and
conclusive by
summarizing the
main points
Q&A session if
appropriate
Take-home
message that the
audience should
remember, state
the next action
Finish Strong
24
© 2020 PT. Deloitte Consulting
How to say
“I Don’t Know”
Using the
Parking Lot
Seek to
understand
Additional Tips: How to Manage Questions
25
© 2020 PT. Deloitte Consulting
How to say
‘I Don’t Know’
…and get away with it
26
© 2020 PT. Deloitte Consulting
The
Parking
Lot
When do you
‘park’ questions?
• Addressed in an
upcoming part of the
presentation
• A challenging question
that can be deferred for
later discussion
• Lack of time to address
the question fully
27
© 2020 PT. Deloitte Consulting
Clarify questions if
you’re unsure.
Master the art of paraphrasing. You’ll thank us
later.
28
© 2020 PT. Deloitte Consulting
Sesi 4: Practice your Skills
29
© 2020 PT. Deloitte Consulting
Challenge #2 (Presentation Exercise)
How could HK contribute on the relocation of IKN
(Ibukota Negara) in order to optimize Indonesia’s
economic growth?
How could HK elevate the quality of trade-and-
transport related infrastructure in Indonesia?
How could HK increase its contribution from its
construction services to improve Indonesia’s
Balance of Payment?
30
© 2020 PT. Deloitte Consulting
Key Takeaways
31
© 2020 PT. Deloitte Consulting
What have we learned today?
Effective Delivery
Skill
Knowing your
Audience
Structuring your
Delivery
32
© 2020 PT. Deloitte Consulting
Important notice
This document has been prepared by PT Deloitte Consulting (“Deloitte
Consulting”) for the sole purpose of providing a proposal to the parties to
whom it is addressed in order that they may evaluate the capabilities of
Deloitte Consulting to supply the proposed services.
The information contained in this document has been compiled by Deloitte
Consulting and includes material which may have been obtained from
information provided by various sources and discussions with management
but has not been verified or audited. This document also contains confidential
material proprietary to Deloitte Consulting. Except in the general context of
evaluating our capabilities, no reliance may be placed for any purposes
whatsoever on the contents of this document or on its completeness. No
representation or warranty, express or implied, is given and no responsibility
or liability is or will be accepted by or on behalf of Deloitte Consulting or by
any of its partners, members, employees, agents or any other person as to
the accuracy, completeness or correctness of the information contained in
this document or any other oral information made available and any such
liability is expressly disclaimed.
This document and its contents are confidential and may not be reproduced,
redistributed or passed on, directly or indirectly, to any other person in whole
or in part without our prior written consent.
This document is not an offer and is not intended to be contractually binding.
Should this proposal be acceptable to you, and following the conclusion of our
internal acceptance procedures, we would be pleased to discuss terms and
conditions with you prior to our appointment.
In this document, references to Deloitte are references to Deloitte Consulting
which is an affiliate of Deloitte Southeast Asia Ltd, a member firm of Deloitte
Touche Tohmatsu Limited.
© 2020 PT Deloitte Consulting
About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”),
its global network of member firms, and their related entities (collectively,
the “Deloitte organisation”). DTTL (also referred to as “Deloitte Global”) and
each of its member firms and related entities are legally separate and
independent entities, which cannot obligate or bind each other in respect of
third parties. DTTL and each DTTL member firm and related entity is liable
only for its own acts and omissions, and not those of each other. DTTL does
not provide services to clients. Please see
www.deloitte.com/about to learn more.
Deloitte is a leading global provider of audit and assurance, consulting,
financial advisory, risk advisory, tax & legal and related services. Our global
network of member firms and related entities in more than 150 countries
and territories (collectively, the “Deloitte organisation”) serves four out of
five Fortune Global 500® companies. Learn how Deloitte’s approximately
312,000 people make an impact that matters at www.deloitte.com.
Deloitte Asia Pacific Limited is a company limited by guarantee and a
member firm of DTTL. Members of Deloitte Asia Pacific Limited and their
related entities, each of which are separate and independent legal entities,
provide services from more than 100 cities across the region, including
Auckland, Bangkok, Beijing, Hanoi, Ho Chi Minh City, Hong Kong, Jakarta,
Kuala Lumpur, Manila, Melbourne, Osaka, Shanghai, Singapore, Sydney,
Taipei, Tokyo and Yangon.
Disclaimer
This communication contains general information only, and none of Deloitte
Touche Tohmatsu Limited (“DTTL”), its global network of member firms or
their related entities (collectively, the “Deloitte organisation”) is, by means of
this communication, rendering professional advice or services. Before making
any decision or taking any action that may affect your finances or your
business, you should consult a qualified professional adviser.
No representations, warranties or undertakings (express or implied) are
given as to the accuracy or completeness of the information in this
communication, and none of DTTL, its member firms, related entities,
employees or agents shall be liable or responsible for any loss or damage
whatsoever arising directly or indirectly in connection with any person
relying on this communication. DTTL and each of its member firms, and their
related entities, are legally separate and independent entities.

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042023 Pre-Reading Deck H-2 Menyampaikan Paparan-vF.pdf

  • 1. Headline Verdana Bold © 2020 PT. Deloitte Consulting Materi Pengembangan Kapasitas BOD-1 dalam Menyampaikan Paparan
  • 2. 2 © 2020 PT. Deloitte Consulting Training Overview Penyampaian Paparan ± 40 orang Jumlah Peserta • SVP/EVP/SEVP Induk • Dewan Direksi Anak Perusahaan dan Perusahaan Afiliasi Peserta Jam Detail Aktivitas Mekanisme 09.00 – 09.02 Pembukaan 09.02 – 09.07 Sambutan Dewan Direksi 09.07 – 09.30 Fundamental Delivery Skills One-Way Delivery 09.30 – 10.00 Tailoring Communication Method to your Audience Interactive Delivery 10.00 – 10.30 Effective Delivery of Information One-Way Delivery 10.30 – 10.45 Q&A 10.45 – 11.30 Putting your Skills to Practice Praktik 11.30 – 11.45 Key takeaways dan closing ‘Presentation Skill Training’ One-Way Delivery
  • 3. 3 © 2020 PT. Deloitte Consulting Sesi 1: Fundamental Delivery Skills
  • 4. 4 © 2020 PT. Deloitte Consulting 01 PREPARATION 1. Set Goals 2. Analyze audience 3. Determine key messages 4. Develop storyline 5. Sketch 02 SLIDE MAKING 1. Titles 2. Content 3. Visual 4. Review & Revision 03 DELIVERY 1. Prepare & practice 2. Present to the audience 3. Achieve goals An impactful presentation requires effective delivery skill.
  • 5. 5 © 2020 PT. Deloitte Consulting Delivery 3 Key elements to deliver an impactful presentation Delivery Skill Knowing your Target Audience Effective Delivery of Key Information
  • 6. 6 © 2020 PT. Deloitte Consulting Facial Impact and Eyes Body Posture Appearance Focal Impact 4 Fundamental Delivery Skills to Deliver an Impactful Presentation
  • 7. 7 © 2020 PT. Deloitte Consulting What to avoid: • Swaying, rocking, dancing, pacing – distracting for audience • Slouching forward • Hands in pocket, fidgeting with items, army man, fig leaf Your Posture has an Impact on How Confident, Credible, and How Well you Can be Heard
  • 8. 8 © 2020 PT. Deloitte Consulting General rules for dress in presenting: 1 2 3 Match your audience but be one step up Think about what makes you comfortable Ensure you do not need to re-arrange yourself in front of your audience Sending Message to Audience through Appearance
  • 9. 9 © 2020 PT. Deloitte Consulting Your facial expressions should be congruent with the message you’re delivering. Smiling will add warmth to your presentation. However, if you are delivering bad news such as people being made redundant, then a smile will send a mixed message. Builds rapport with your audience Provides two way communication Gain feedback to understand if they are receiving your message Positive impact on your credibility Be careful you don’t miss out sections of your audience If you forget what to say: Looking up, around on the floor Pausing breathing, maintaining eye contact Tips on maintaining good eye contact: Maintain Face and Eye Contact Facial Expression Facial Expression Eye Contact Avoid rapid glancing, looking nervous and unsure Advantages of eye contact:
  • 10. 10 © 2020 PT. Deloitte Consulting Vocal quality is how you ensure you sound confident, powerful and your message is memorable. These are number of aspects to consider in voice quality: Modulation (Inlection upward and downward) Articulation Volume / projection Pace Pitch (tone) Pause / silence Monotone Speaking too fast or too slow High pitch Volume too soft Mumbling What to avoid: Maximising Impact through Vocal Quality
  • 11. 11 © 2020 PT. Deloitte Consulting The MORE you PRACTICE The BETTER you GET Delivery 3 Additional tip: Prepare and Practice
  • 12. 12 © 2020 PT. Deloitte Consulting Sesi 2: Tailoring Communication Method to your Audience
  • 13. 13 © 2020 PT. Deloitte Consulting Bullet Dash Sub-bullet Workers Union Managers and Staffs Business Partners Ministry Officers Board of Commision er & Share Holders Board of Directors Stakeholder Groups Who’s listening? And Why are they listening?
  • 14. 14 © 2020 PT. Deloitte Consulting 1. How big will the group be? 2. What are they like? 3. What is important to them? 4. Why are they here? What do they think they’re going to expect of this presentation? 5. How can you solve their problems? 6. What do you want them to do? 7. How might they resist? 8. How can you best reach them? Things to consider: Knowing your Audience
  • 15. 15 © 2020 PT. Deloitte Consulting Practice: Identifying your Audience Choose your Audience Board of Directors Regional Government Minstry Officials (e.g. MOF, MSOE) Public-Private business partner As a group, take some time to brainstorm and write down the ”knowing your audience” considerations and how they apply for your audience. Then: • Decide on a theme that is of particular interest to them • Explain to impact and meaning on the topic for them
  • 16. 16 © 2020 PT. Deloitte Consulting Sesi 3: Effective Delivery of Information
  • 17. 17 © 2020 PT. Deloitte Consulting The Data Scientist The Storyteller The Closer The Director Data, analytics, facts, and figures to make your point and persuade your audience Focus on making an emotional connection with your audience Have a clear linear flow, with logically structured slide decks and clear transitions Cut right to the chase, deliver the bottom line and skip all the boring stuff Different Styles of Presenting
  • 18. 18 © 2020 PT. Deloitte Consulting Consistent Perspective Comprehensive Understanding Effective Visual Aid Efficient Structure Concrete goal and follow-up steps Elements to Effectively Deliver Key Information
  • 19. 19 © 2020 PT. Deloitte Consulting Benefit What will the audience get as the result of listening carefully? Map The agenda you will follow Objective The goal of the presentation Context Relevance to the audience Establishing Structure of your Message: COMB
  • 20. 20 © 2020 PT. Deloitte Consulting 3 Present clear data that makes sense 5 Audience needs to sympathize with th story and connect to it 1 Every datum or detail should be in context 6 Walk your listeners through the challenges without overwhelming too much 2 Audience pay attention and helps them to understand it 4 Audience to be engaged with the message Powerful & flowing storyline We need to make sure: Relevant content Determining the Structure of Delivery
  • 21. 21 © 2020 PT. Deloitte Consulting Maintain audience attention with different key points through out the presentation to maximize learning retention. Chunk Links Structuring your Content: Chunk & Links Introduction Body Conclusion Key Point Key Point Key Point Final Conclusion Audience Attention Time
  • 22. 22 © 2020 PT. Deloitte Consulting Keep it simple Relevant to topic Refer to visual Use colour but not overdo it Effective Use of Visual Aid to Support Delivery
  • 23. 23 © 2020 PT. Deloitte Consulting Tips to end your presentation with an impact: Conclusions should be properly announced to regain full attention The conclusion should be short, definite and conclusive by summarizing the main points Q&A session if appropriate Take-home message that the audience should remember, state the next action Finish Strong
  • 24. 24 © 2020 PT. Deloitte Consulting How to say “I Don’t Know” Using the Parking Lot Seek to understand Additional Tips: How to Manage Questions
  • 25. 25 © 2020 PT. Deloitte Consulting How to say ‘I Don’t Know’ …and get away with it
  • 26. 26 © 2020 PT. Deloitte Consulting The Parking Lot When do you ‘park’ questions? • Addressed in an upcoming part of the presentation • A challenging question that can be deferred for later discussion • Lack of time to address the question fully
  • 27. 27 © 2020 PT. Deloitte Consulting Clarify questions if you’re unsure. Master the art of paraphrasing. You’ll thank us later.
  • 28. 28 © 2020 PT. Deloitte Consulting Sesi 4: Practice your Skills
  • 29. 29 © 2020 PT. Deloitte Consulting Challenge #2 (Presentation Exercise) How could HK contribute on the relocation of IKN (Ibukota Negara) in order to optimize Indonesia’s economic growth? How could HK elevate the quality of trade-and- transport related infrastructure in Indonesia? How could HK increase its contribution from its construction services to improve Indonesia’s Balance of Payment?
  • 30. 30 © 2020 PT. Deloitte Consulting Key Takeaways
  • 31. 31 © 2020 PT. Deloitte Consulting What have we learned today? Effective Delivery Skill Knowing your Audience Structuring your Delivery
  • 32. 32 © 2020 PT. Deloitte Consulting Important notice This document has been prepared by PT Deloitte Consulting (“Deloitte Consulting”) for the sole purpose of providing a proposal to the parties to whom it is addressed in order that they may evaluate the capabilities of Deloitte Consulting to supply the proposed services. The information contained in this document has been compiled by Deloitte Consulting and includes material which may have been obtained from information provided by various sources and discussions with management but has not been verified or audited. This document also contains confidential material proprietary to Deloitte Consulting. Except in the general context of evaluating our capabilities, no reliance may be placed for any purposes whatsoever on the contents of this document or on its completeness. No representation or warranty, express or implied, is given and no responsibility or liability is or will be accepted by or on behalf of Deloitte Consulting or by any of its partners, members, employees, agents or any other person as to the accuracy, completeness or correctness of the information contained in this document or any other oral information made available and any such liability is expressly disclaimed. This document and its contents are confidential and may not be reproduced, redistributed or passed on, directly or indirectly, to any other person in whole or in part without our prior written consent. This document is not an offer and is not intended to be contractually binding. Should this proposal be acceptable to you, and following the conclusion of our internal acceptance procedures, we would be pleased to discuss terms and conditions with you prior to our appointment. In this document, references to Deloitte are references to Deloitte Consulting which is an affiliate of Deloitte Southeast Asia Ltd, a member firm of Deloitte Touche Tohmatsu Limited. © 2020 PT Deloitte Consulting About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities (collectively, the “Deloitte organisation”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of each other. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more. Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax & legal and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organisation”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com. Deloitte Asia Pacific Limited is a company limited by guarantee and a member firm of DTTL. Members of Deloitte Asia Pacific Limited and their related entities, each of which are separate and independent legal entities, provide services from more than 100 cities across the region, including Auckland, Bangkok, Beijing, Hanoi, Ho Chi Minh City, Hong Kong, Jakarta, Kuala Lumpur, Manila, Melbourne, Osaka, Shanghai, Singapore, Sydney, Taipei, Tokyo and Yangon. Disclaimer This communication contains general information only, and none of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms or their related entities (collectively, the “Deloitte organisation”) is, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No representations, warranties or undertakings (express or implied) are given as to the accuracy or completeness of the information in this communication, and none of DTTL, its member firms, related entities, employees or agents shall be liable or responsible for any loss or damage whatsoever arising directly or indirectly in connection with any person relying on this communication. DTTL and each of its member firms, and their related entities, are legally separate and independent entities.