2. When will I receive my textbook?
You will receive your e-textbook code on Tuesday at 2 pm PST or 5 pm
EST the week you start classes or a new level at ILAC.
When you study on campus, your textbook will be delivered on
Wednesday to your class.
This is our textbook, AEF 3
3. How do I access workbook audio?
• https://cw.oupcanada.com/ilac/index.html
• Username ILAC
• Password Dreambig
4. When is test day?
• Every two weeks
When will I receive my test
results?
• Thursday after the test by
email
5. How do I move to the next level?
• Write a minimum of two consecutive tests.
• Achieve 50% on one of your PET tests
• Pass coursework with 80% or higher two consecutive times.
• The next level is High-Intermediate
It can take 4 to 8 weeks to 'level up'! Do your best !
6. Toronto // Vancouver
• Speaking /25 (during class activities)
• Writing /25 (on writing test day)
• Classwork /50 (participation, punctuality, homework)
What is coursework?
7. Test Day Tips
Enter your student number carefully.
Do not add any zeros in front (e.g. 0000255778)
Submit your test during class when your teacher tells you
time is over. Late tests receive zero.
8. Who can help me?
On Campus (Toronto and Vancouver)
• Student Services Team on Campus at reception
ILAC Kiss (Online)
• online@ilac.com
Please always include your name and student number
when emailing Student Services. It may take 24 hours to
respond – thank you for your patience!
9. How can I extend my course?
• Contact your agency or email
payments@ilac.com.
• Please give ILAC as much notice as
possible to extend your classes.
10. When will I receive my certificate?
You will receive your certificate via email on the Wednesday that follows
your last class. Congratulations!
