By Nuno Santos - Enterprise Solutions Manager @Xpand IT

2. Nuno Santos
The DevOps Challenge

3. Biz Dev UserOps
Requests
development
Builds &
Delivers
Deploys &
Maintains
TYPICAL ORGANIZATION

4. Plan Code Build Test
Release Deploy Operate Monitor
Dev
Ops
User
Not what I
expected!
I’m not able
to do my work
properly!
Biz
Oh no… lots
of rework!
Application
keeps failing!
SOFTWARE DELIVERY PIPELINE

5. Plan Code Build ReleaseTest
DevBiz User Ops
Feedback / Prototyping / Sprints
Deploy
Continuous Integration
What about me?
Continuous Delivery
Continuous Deployment
SOFTWARE DELIVERY PIPELINE

6. Development Operations
Deliver new products/features
quickly with highest quality
Ensure service/system
stability and uptime
DIFFERENT GOALS
≠

7. Pressure
business needs new services, now!
Balance
many changes/deploys vs stability
Visibility
scattered and siloed data
MAIN CHALLENGES

8. So… what is DevOps?

9. ORGANIZATIONAL TRANSFORMATION
People Process Technology
DEVOPS EXPLAINED

10. Development
Technology
Operations
Quality
Assurance
DevOps
Dev + Ops
Culture
Automation
Measurement
Sharing
DEVOPS EXPLAINED

11. Business Focus
maximize results
Efficiency
increased productivity and quality
Improvement
innovation
THE GOAL

12. • More deployments
• Configuration-based infrastructure
• Shared code and configuration
• Iterative cycle of measure and improvement
KEY IDEAS

13. Innovation
and Agility
Quick response
to Business
Increased
Productivity
Improved
Quality
THE OUTCOME

14. Biz Dev UserOps
We have
competitive
advantage
I am confident
and fast to deliver
developments
I feel comfortable
with the stability
of the systems
The new apps
work fine and
support the job
ORGANIZATIONAL ALIGNMENT
THE OUTCOME

15. How to get there?

16. • Theory of Constraints
• All manageable systems have at least one constraint
• Optimize the whole, not individual parts
• Incremental adoption
• Minimize cost and risk
• Build skillset and momentum
• “Three Ways Principles” (Gene Kim)
• System thinking
• Amplify feedback
• Continual experimentation/learning
THE DEVOPS JOURNEY
DEV OPS

17. THE DEVOPS JOURNEY
Why?
intrinsic motivation
Where?
present
goal

18. How?
scope
behavior
skills and tools
experience
THE DEVOPS JOURNEY

19. More than Automation
Always know the Path
Address Everything
It’s about People
EMBRACE SUCCESS
DevOps Department
Disregard Culture
Piling Up
Unrealistic Goals
Parallelize
Remember Avoid Pitfalls

20. “Success is a journey,
not a destination.”
- Ben Sweetland
EMBRACE SUCCESS

21. Icons made by Freepik from www.flaticon.comislicensedbyCC 3.0 BY
Thank You!