Gabriel Jorby from 960dots shares Designing with Empathy.

4. GA B R I E L J O RBY
D ES I G N E R AT 96 0 D OTS

6. D ES I G N I N G
W I T H E M PAT H Y

9. 2 D E F I N I T I O N S
O F E M PATH Y
/ E ˈ Ɛ M P ƏΘ I /

10. TH E A B I L I T Y TO B E AWA RE O F,
U N D E RSTA N D I N G O F,
A N D S E N S I T I V E
TO A N OTH E R P E RSO N ’ S
F E E L I N G S A N D T H O UG H TS …
D E F I N I T I O N I

11. … W I TH O UT H AV I N G H A D TH E
SA M E E X P E RI E N C E .
D E F I N I T I O N I

12. “ T H E A B I L I T Y TO B E AWA RE O F,
U N D E RSTA N D I N G O F, A N D S E N S I TI V E
TO A N OTH E R P E RSO N ’ S F E E L I N G S A N D
TH O UG H TS W I TH O UT H AV I N G H A D TH E
SA M E E X P E R I E N C E . ”
— K ATJA BAT TA R B E E , JA N E F U LTO N S U RI ,
A N D S U Z A N N E G I B BS H OWA RD, I D EO
D E F I N I T I O N I

13. “ D EV E LO P A N I N TE REST I N W H AT
M OT I VAT ES OT H E RS A N D,
ES P EC I A L LY, W H AT M OTI VATES
TH E I R RES P O N S ES . ”
— J O RDA N J U L I E N
D E F I N I T I O N I I

15. Being John Malkovich
Director: Spike Jonze

16. E M PATH Y I N
P R ACTI C E
P R I N C I P L E S A N D P R A C T I C E

17. D O D R A M A
C L ASS ES
D E V E L O P E M PA T H Y

18. STA RT S M A L L
P R I N C I P L E S A N D P R A C T I C E

19. F RUST R AT I O N
F I RST
P R I N C I P L E S A N D P R A C T I C E

23. Apple Signature
by Eli Schiff

24. TH E E M PATH Y
PA R A D OX

25. TH E M O R E W E T H I N K W E K N OW
A N OTH E R ’ S N E E DS ,
TH E L ESS E F FO RT W E M A K E TO
F I N D O UT W H AT TH E I R R E A L
N E E DS A R E .
T H E E M PA T H Y PA R A D O X

26. “ TH E E M PAT H I C P OS I T I O N
I S O N E I N W H I C H W E
K N OW TH AT W E A RE N OT
TH E OTH E R . ” — E D I T H
STE I N

29. YO U A RE N OT
YO U R U S E R

30. TH A N K YO U !
T W I T T E R @ G A B Y U

31. Event organised by
“Technology with Impact”
http://wiredcraft.com/