Windows® 7 Professional Eases Communication, Facilitates Productivity for Mexico Consultant - Case Study

1. Windows 7
Customer Solution Case Study
Integradora de New OS Eases Communication, Facilitates
Profesionistas Productivity for Mexico Consultant
Overview “The use of the Aero features save at least 30
Country or Region: Mexico
Industry: Professional Services
minutes per day, per person. If this is applied to our
whole company, it is saving us 8.5 hours daily—an
Customer Profile
Integradora de Profesionistas S.C. is a
entire job position or $4,500 a month.”
professional business outsourcing Víctor Ángeles, IT Manager, Integradora de Profesionistas S.C.
company based in Mexico City, Mexico,
delivering accounting, administration, and
staffing services to local companies. It has
17 employees, with 14 PC’s in use. Integradora de Profesionistas S.C. (Integradora), a professional
business outsourcing company based in Mexico City, Mexico, has
Business Situation
Challenges with department been delivering accounting, administration, and staffing services to
communication and employee productivity local companies for more than 5 years. Sifra Consultores, a
were related to Integradora’s time-
consuming process of manual file sharing, Microsoft ® Gold Certified Partner, has worked to advance
using USB drives and hard copies. Integradora’s productivity and internal communication by
Attempts to speed internal processes by
additional hires increased labor costs, but capitalizing on the solutions offered by Microsoft Windows ® 7
did not fix the underlying problem. Professional.
Solution
Features in Windows 7 have provided
Integradora with the tools to increase
company productivity, create an efficient
file sharing solution for personnel, and add
a secure corporate-wide wireless network.
Benefits
 Sales Margin Up 5 Percent
 Productivity Features Save $4,500
 Maintenance Peace of Mind
 Faster, Easier Network Connections
 Web Slices Improve Competitiveness

2. Situation and simple access to Jump Lists of recent
Integradora de Profesionistas S.C. documents, add to the functionality of the
(Integradora), a professional business Aero® desktop experience.
outsourcing company based in Mexico City,
Mexico, has been delivering accounting, Action Center
administration, and staffing services to local Action Center keeps a user informed about
companies for more than 5 years. Sifra PC status without interrupting the workflow. It
Consultores, a Microsoft® Gold Certified also provides direct links to a large variety of
Partner, has worked to advance Integradora’s security and maintenance solutions.
productivity and internal communication by
capitalizing on the solutions offered by Network Connection Wizard
Microsoft Windows® 7 Professional. Network Connection Wizard provides easier
desktop connection to wireless, VPN and LAN
Solution networks. For Integradora, this means
With the expertise of Sifra Consultores, a personnel can more easily identify network
Microsoft Certified Partner, Integradora de connection options and make a quick
Profesionistas has been able to employ connection.
Windows 7 to increase company productivity,
create an efficient file sharing solution for
Integradora personnel, and position itself Benefits
with the tools to add a secure wireless  Sales Margin Up 5 Percent
network, corporate-wide. Integradora’s old solution for customer
quotation delivery was slow and problematic.
Libraries According to Angeles, every process was
Libraries allow a collection of documents, executed manually and stored in hard copies,
music, videos and other types of files to be causing long execution cycles, lack of control
viewed within a single folder regardless of of key business information, and poor
their actual location on a computer or efficiency. “Staff often missed deadlines,
network. This capability increases productivity and our credibility with customers suffered,
of individuals, teams and workgroups at resulting in low sales,” said Angeles. By
Integradora. actively applying the solutions offered by the
Windows 7 Library and Federated Search
Federated Search features to their SharePoint site, Integradora
This functionality enables users to find now had a “new solution that is almost
information on local computers as well as the paperless.” Angeles added, “We have been
local network, HomeGroup and Internet. able to significantly cut the time of various
Deep searches can extend to SharePoint internal processes. We are seeing up to a 5
sites, control panel content and command percent increase in our sales margin as a
level structures. result.”
Aero Interface “Libraries have changed the paradigm of just
The Snap, Shake, and Peek features in using folders to store and organize files,”
Windows 7 make it easier to navigate among stated Angeles. Integradora personnel can
multiple documents, allowing side-by-side now access current documents and quotes,
comparison and intuitive window sizing. regardless of the computer or network they
Additional features, such as the ability to pin are saved on. Document management and
applications and documents to the taskbar

3. collaboration are no longer a “headache” for well-managed.” He continued, “User
its staff. satisfaction and confidence in their PC is
something that is difficult to quantify, but the
In addition, Francisco Ovalle Felix, chief positive impact that Windows 7 is having on
information officer, Sifra Consultores, noted our employees is unmistakable.” The
that the search features in Windows 7 have combined use of Action Center and Problem
enhanced Integradora's use of SharePoint. steps recorder has decreased support costs
“Federated Search now provides a single and improved employee productivity solving
interface to search deep into SharePoint problems rapidly and improving
sites, something that was not possible communication between employees and
before.” support staff.
 Productivity Features Save $4,500 per  Faster, Easier Network Connections
month As Integradora works towards creating a
Integradora has clocked measurable time corporate-wide wireless network, it
savings with use of the Aero desktop and recognizes the value offered by the Network
Taskbar Customization experience. Jump Connection Wizard. Technical support teams
Lists, with their ability to quickly access have found this feature to be a more intuitive
common actions or files used in applications, and faster method of connecting to available
have become an everyday tool for Integradora networks. Garcia believes that “this ease of
personnel, especially with Office applications connection to networks will benefit our
and Windows LiveTM Messenger. The ability company both economically (by decreasing
to pin applications to the Taskbar allow support costs), and also in terms of
employees to work faster, giving them quick productivity, by allowing our employees quick
access to the applications that they need access to the local network and even public
most often. “Snap, Shake, and Peek add Wi-Fi networks for mobile users trying to
functionality to our desktops,” shared connect to the Internet while on the go.”
Angeles. “They are simple tools, but they do
speed up the process of day-to-day tasks.”
He continued, “The use of the Aero features
save at least 30 minutes per day, per person.
If this is applied to our whole company, it is
saving us 8.5 hours daily. That represents an
entire job position, or potentially $4,500 in
savings per month.”
 Maintenance Peace of Mind
Integradora has found Action Center to be
helpful in limiting its IT support costs.
Angeles stated, “Action Center keeps users
alerted to system maintenance messages,
potential risks, and available fixes. This is an
invaluable tool for those of us who are not
tech-savvy. It keeps me in the loop and gives
me reassurance that my PC is secure and

4. For More Information Windows 7
For more information about Microsoft Faster and more reliable: Windows 7 will
products and services, call the Microsoft help your organization use information
Sales Information Center at (800) 426- technology to gain a competitive advantage in
9400. In Canada, call the Microsoft today’s new world of work. Your people will be
Canada Information Centre at (877) 568- able to be more productive. You will be able
2495. Customers who are deaf or hard-of- to support your mobile work force with better
hearing can reach Microsoft text telephone access to shared data and collaboration
(TTY/TDD) services at (800) 892-5234 in tools. And your IT staff will have better tools
the United States or (905) 568-9641 in and technologies to enhance corporate IT
Canada. Outside the 50 United States and security, data protection, and more efficient
Canada, please contact your local deployment and management.
Microsoft subsidiary. To access information
using the World Wide Web, go to:
www.microsoft.com For more information about Windows 7, go to:
www.microsoft.com/windows/business/
For more information about Integradora de
Profesionistas S.C products and services,
call: +52 (55) 20002110.
For more information about Sifra
Consultores products and services, call 52
(55) 5598-2232 or visit the Web site at:
www.sifra.com.mx
Software and Services Hardware
 Products  Lenovo
− Windows Server® 2008  Dell
− Windows Vista®
− Windows 7 Professional
− Office SharePoint Services
This case study is for informational purposes only. MICROSOFT
MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS
SUMMARY.
Document published July 2009