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Windows® 7 Professional Eases Communication, Facilitates Productivity for Mexico Consultant - Case Study


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Windows® 7 Professional Eases Communication, Facilitates Productivity for Mexico Consultant - Case Study

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Windows® 7 Professional Eases Communication, Facilitates Productivity for Mexico Consultant - Case Study

  1. 1. Windows 7 Customer Solution Case StudyIntegradora de New OS Eases Communication, FacilitatesProfesionistas Productivity for Mexico ConsultantOverview “The use of the Aero features save at least 30Country or Region: MexicoIndustry: Professional Services minutes per day, per person. If this is applied to our whole company, it is saving us 8.5 hours daily—anCustomer ProfileIntegradora de Profesionistas S.C. is a entire job position or $4,500 a month.”professional business outsourcing Víctor Ángeles, IT Manager, Integradora de Profesionistas based in Mexico City, Mexico,delivering accounting, administration, andstaffing services to local companies. It has17 employees, with 14 PC’s in use. Integradora de Profesionistas S.C. (Integradora), a professional business outsourcing company based in Mexico City, Mexico, hasBusiness SituationChallenges with department been delivering accounting, administration, and staffing services tocommunication and employee productivity local companies for more than 5 years. Sifra Consultores, awere related to Integradora’s time-consuming process of manual file sharing, Microsoft ® Gold Certified Partner, has worked to advanceusing USB drives and hard copies. Integradora’s productivity and internal communication byAttempts to speed internal processes byadditional hires increased labor costs, but capitalizing on the solutions offered by Microsoft Windows ® 7did not fix the underlying problem. Professional.SolutionFeatures in Windows 7 have providedIntegradora with the tools to increasecompany productivity, create an efficientfile sharing solution for personnel, and adda secure corporate-wide wireless network.Benefits Sales Margin Up 5 Percent Productivity Features Save $4,500 Maintenance Peace of Mind Faster, Easier Network Connections Web Slices Improve Competitiveness
  2. 2. Situation and simple access to Jump Lists of recentIntegradora de Profesionistas S.C. documents, add to the functionality of the(Integradora), a professional business Aero® desktop experience.outsourcing company based in Mexico City,Mexico, has been delivering accounting, Action Centeradministration, and staffing services to local Action Center keeps a user informed aboutcompanies for more than 5 years. Sifra PC status without interrupting the workflow. ItConsultores, a Microsoft® Gold Certified also provides direct links to a large variety ofPartner, has worked to advance Integradora’s security and maintenance solutions.productivity and internal communication bycapitalizing on the solutions offered by Network Connection WizardMicrosoft Windows® 7 Professional. Network Connection Wizard provides easier desktop connection to wireless, VPN and LANSolution networks. For Integradora, this meansWith the expertise of Sifra Consultores, a personnel can more easily identify networkMicrosoft Certified Partner, Integradora de connection options and make a quickProfesionistas has been able to employ connection.Windows 7 to increase company productivity,create an efficient file sharing solution forIntegradora personnel, and position itself Benefitswith the tools to add a secure wireless  Sales Margin Up 5 Percentnetwork, corporate-wide. Integradora’s old solution for customer quotation delivery was slow and problematic.Libraries According to Angeles, every process wasLibraries allow a collection of documents, executed manually and stored in hard copies,music, videos and other types of files to be causing long execution cycles, lack of controlviewed within a single folder regardless of of key business information, and poortheir actual location on a computer or efficiency. “Staff often missed deadlines,network. This capability increases productivity and our credibility with customers suffered,of individuals, teams and workgroups at resulting in low sales,” said Angeles. ByIntegradora. actively applying the solutions offered by the Windows 7 Library and Federated SearchFederated Search features to their SharePoint site, IntegradoraThis functionality enables users to find now had a “new solution that is almostinformation on local computers as well as the paperless.” Angeles added, “We have beenlocal network, HomeGroup and Internet. able to significantly cut the time of variousDeep searches can extend to SharePoint internal processes. We are seeing up to a 5sites, control panel content and command percent increase in our sales margin as alevel structures. result.”Aero Interface “Libraries have changed the paradigm of justThe Snap, Shake, and Peek features in using folders to store and organize files,”Windows 7 make it easier to navigate among stated Angeles. Integradora personnel canmultiple documents, allowing side-by-side now access current documents and quotes,comparison and intuitive window sizing. regardless of the computer or network theyAdditional features, such as the ability to pin are saved on. Document management andapplications and documents to the taskbar
  3. 3. collaboration are no longer a “headache” for well-managed.” He continued, “Userits staff. satisfaction and confidence in their PC is something that is difficult to quantify, but theIn addition, Francisco Ovalle Felix, chief positive impact that Windows 7 is having oninformation officer, Sifra Consultores, noted our employees is unmistakable.” Thethat the search features in Windows 7 have combined use of Action Center and Problemenhanced Integradoras use of SharePoint. steps recorder has decreased support costs“Federated Search now provides a single and improved employee productivity solvinginterface to search deep into SharePoint problems rapidly and improvingsites, something that was not possible communication between employees andbefore.” support staff. Productivity Features Save $4,500 per  Faster, Easier Network Connections month As Integradora works towards creating aIntegradora has clocked measurable time corporate-wide wireless network, itsavings with use of the Aero desktop and recognizes the value offered by the NetworkTaskbar Customization experience. Jump Connection Wizard. Technical support teamsLists, with their ability to quickly access have found this feature to be a more intuitivecommon actions or files used in applications, and faster method of connecting to availablehave become an everyday tool for Integradora networks. Garcia believes that “this ease ofpersonnel, especially with Office applications connection to networks will benefit ourand Windows LiveTM Messenger. The ability company both economically (by decreasingto pin applications to the Taskbar allow support costs), and also in terms ofemployees to work faster, giving them quick productivity, by allowing our employees quickaccess to the applications that they need access to the local network and even publicmost often. “Snap, Shake, and Peek add Wi-Fi networks for mobile users trying tofunctionality to our desktops,” shared connect to the Internet while on the go.”Angeles. “They are simple tools, but they dospeed up the process of day-to-day tasks.”He continued, “The use of the Aero featuressave at least 30 minutes per day, per person.If this is applied to our whole company, it issaving us 8.5 hours daily. That represents anentire job position, or potentially $4,500 insavings per month.” Maintenance Peace of MindIntegradora has found Action Center to behelpful in limiting its IT support costs.Angeles stated, “Action Center keeps usersalerted to system maintenance messages,potential risks, and available fixes. This is aninvaluable tool for those of us who are nottech-savvy. It keeps me in the loop and givesme reassurance that my PC is secure and
  4. 4. For More Information Windows 7For more information about Microsoft Faster and more reliable: Windows 7 willproducts and services, call the Microsoft help your organization use informationSales Information Center at (800) 426- technology to gain a competitive advantage in9400. In Canada, call the Microsoft today’s new world of work. Your people will beCanada Information Centre at (877) 568- able to be more productive. You will be able2495. Customers who are deaf or hard-of- to support your mobile work force with betterhearing can reach Microsoft text telephone access to shared data and collaboration(TTY/TDD) services at (800) 892-5234 in tools. And your IT staff will have better toolsthe United States or (905) 568-9641 in and technologies to enhance corporate ITCanada. Outside the 50 United States and security, data protection, and more efficientCanada, please contact your local deployment and management.Microsoft subsidiary. To access informationusing the World Wide Web, go For more information about Windows 7, go to: more information about Integradora deProfesionistas S.C products and services,call: +52 (55) 20002110.For more information about SifraConsultores products and services, call 52(55) 5598-2232 or visit the Web site Software and Services Hardware  Products  Lenovo − Windows Server® 2008  Dell − Windows Vista® − Windows 7 Professional − Office SharePoint ServicesThis case study is for informational purposes only. MICROSOFTMAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THISSUMMARY.Document published July 2009