8. FOOD BEVERAGE SERVICE
INTERNATIONAL FLIGHTS WITH COMPLIMENTARY YC FOOD
SERVICE
Cashless Flights
Interport and Hawaii-Asia-Hawaii
If a pre-landing service is provisioned
- 8 - Japanese August 2011
9. IN-FLIGHT ENTERTAINMENT
A/C EQUIPPED WITH IN-SEAT IFE – ALL FLGIHTS
International Flights and flights to/from Hawaii &
Alaska
August 2011 Japanese - 9 -
10. A/C NOT EQUIPPED WITH IN-SEAT IFE IN YC
- 10 - Japanese August 2011
11. GENERAL
SEAT BELT SIGN OFF (AFTER TAKEOFF)
SEAT BELT SIGN ON (DURING FLIGHT)
SEAT BELT SIGN OFF (DURING FLIGHT)
August 2011 Japanese - 11 -
12. CABIN PICK UP (AFTER SERVICE) - NORTH AMERICAN
FLIGHTS WITH RECYCING
- 12 - Japanese August 2011
13. Duty Free
DUTY FREE SALES
Cashless Flights
Interport and Hawaii-Asia-Hawaii Flights
August 2011 Japanese - 13 -
14. Flights with Home Delivery
DUTY FREE SECURITY REMINDER
ALL FLIGHTS (EXCEPT ATL/MEM ARRIVALS)
International Arrivals (Except EU)
- 14 - Japanese August 2011
15. U.S. Arrivals (Except ATL and MEM)
DUTY FREE SECURITY REMINDER ATL/MEM ARRIVALS
August 2011 Japanese - 15 -
16. DUTY FREE SALES CLOSING
(10 minutes prior to pre-landing service)
- 16 - Japanese August 2011
17. Forms – U.S.
INTERNATIONAL DOCUMENTATION
August 2011 Japanese - 17 -
18. Forms - Asia
INTERNATIONAL DOCUMENTATION
- 18 - Japanese August 2011
41. Delays
PRIOR TO DEPARTURE
Provide information
PED Use at Gate or After Pushback
UPDATES ALL DELAYS
To be delivered every 15 minutes
(provided additional
information )
OR
August 2011 Japanese - 41 -
42. ON GROUND SERVICE DUE TO LENGTHY DELAY
Trays only on the ground – do not use carts
EN ROUTE
•
• (city )
• ( city )
EXTENDED TAXI DELAY (AT DIVERSION AIRPORT)
- 42 - Japanese August 2011
43. PASSENGER OPPORTUNITY TO DEPLANE
To be delivered in coordination with ACS/Captain
•
OR
•
August 2011 Japanese - 43 -
55. 9. Pre-landing announcement
BEND OVER, STAY DOWN
THIS IS
THE CAPTAIN, REMAIN SEATED WITH YOUR
SEAT BELT FASTENED
RELEASE SEAT BELTS,
LEAVE EVERYTHING, COME THIS WAY
August 2011 Japanese - 55 -
