Overnight Etiquette - Business Etiquette

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There are times when you may have to stay overnight as part of your business travel. In all such instances, it is important to make a reservation and fax or courier the confirmation to the hotel staff for easy check-in.

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Overnight Etiquette - Business Etiquette

  1. 1. Welingkar’s Distance Learning Division CHAPTER-30 OVERNIGHT ETIQUETTE We Learn – A Continuous Learning Forum
  2. 2. Welingkar’s Distance Learning Division When you need to travel out of town and you need to stay overnight, you could stay at a hotel, a company guest house or with family/friends We Learn – A Continuous Learning Forum
  3. 3. Welingkar’s Distance Learning Division Hotel • Make a reservation in advance and procure a written confirmation from the hotel. Get it couriered or faxed so that check-in is easy. • On arrival at the hotel, ensure that your suitcases have been taken out and taken care of by the hotel staff before you check in. • If there are persons waiting, wait for your turn with patience • Mention your preferences regarding the room, check-out time, and any other information that the hotel should know We Learn – A Continuous Learning Forum
  4. 4. Welingkar’s Distance Learning Division • When you are taken into your room, you will be shown the various things about your room • The luggage will be placed on the place allotted for it. Thank the person and it will be appreciated if you tip. • Hotels provide robes, towels, toiletries and slippers for the guest’s use and not to be taken away as gifts • Some hotels permit you to buy these. Contact the relevant person We Learn – A Continuous Learning Forum
  5. 5. Welingkar’s Distance Learning Division • If you are traveling with a female colleague it is best not to share the room • When you need to check out, ring the cashier and inform him. This will help keep your bill ready when you reach his station. Check the bill for accuracy • If you wish to have a late checkout you should inform the manager • If you wish to leave your luggage behind till you finish a meeting after checkout, hotels give the facility of a locker/luggage room and take it on the way to the airport • On leaving the hotel ensure to leave a tip for the hotel staff We Learn – A Continuous Learning Forum
  6. 6. Welingkar’s Distance Learning Division Guest House • Company guest houses are convenient as they give you a homely atmosphere • They are manned by a caretaker who doubles up as “Man Friday”- cook, cleaner and errand boy • If he requires money to buy provisions to cook food you should pay him. • At all times you should remember that you are a guest • Tip the caretaker when you leave. The amount should be according to the number of days you stayed and the service you received We Learn – A Continuous Learning Forum
  7. 7. Welingkar’s Distance Learning Division Staying with friends/relatives • Staying with friends/relatives gives the ambience of a house • Remember that your hosts are doing you a favour and cannot be looking after you all the time as they have their share of responsibilities to look into • On arrival take a bouquet of flowers and a box of chocolates for the hostess and gifts for the children • Do not be fussy in regard to food. Be on time for their meals as they have a routine that they follow We Learn – A Continuous Learning Forum
  8. 8. Welingkar’s Distance Learning Division • Keep the room allotted to you tidy. • Hang your clothes and neatly stack your papers • Tip the servants who have served you when you leave • As soon as you reach home, you should send a thank you note along with flowers/chocolates We Learn – A Continuous Learning Forum

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