1. Vignesh Sudhakaran
E-mail: nimmson@gmail.com Mobile: +91 9884236476
Professional Experience : 6 Years & 2 Months
Present Designation : Senior Analyst
Technical Skill : Specialist
Management Skill : IncidentManagement, Problem Management.
Experience Summary: (Technical & Management)
● 5+ year’s professional experienceinto InfrastructureDelivery Services and Engineering support.
● Deployed NetApp 7-Mode and C-mode Controllers in Datacenters.
● Worked on Setting up backup Solutions likeNetBackup Replication Director in variousenvironment.
● Shift Lead supportingInfrastructureand multiplehigh priority applications of organizationClient.
● Strong leadership skills& ITILServices Expertise on Incidentmanagement.
● Efficient Coordination of multipleteams for quicker resolution of issues with minimal effect on business.
● High efficacy and quick responsiveness whilecoordinatingwith multipleteams and managinghigh priority
issues.
● Ability to identify trouble spots quickly and an excellent team player.
● Worked on NetApp Data Ontap 7.x & 8.x latestbuilds.
● Worked on NetApp 7-mode and Cluster Mode Ontap Management.
● Worked on NetApp FAS 2000,3000, 6000,8000 series and V-Series.
● Exposure to Flex pod environment in NetApp.
● AdministeringNetApp Corp It Filers.
● San Zoning, FCP & iSCSI Lun Provisioning
● Filers Firmware’s and Ontap Upgrades.
● NetApp performance tune-up, Health checkup & fix usingDFM alerts.
● CAB meetings for Changes approval,P1 incidentapprovals.
● On-Call Responsibilities for Tier 3 issues.
● CIFS shares and NFS Export management, Cluster, NetApp Operations Manager.
● Disk Shelves Firmware upgrade, SAS firmware upgrade and Service processor upgrade.
● NetApp Snap mirror,Snapshot, Volumes and Qtrees.
● Creation and Management of VFilers.
● Troubleshootingissues with VMware, Windows XP/ 2003 and 2008, FCP & iSCSI.
● Storage LUN creation & assigningto servers.
● VMware virtual Server creation,allocation & server configuration.
● Worked in VMware VCenter 5.0.
● Troubleshootingissues in the Virtual Servers and ESXi hosts.
● Maintainingand updatingdocuments & Assets Management.
2. ● Physical StorageManagement: Assigningdisk ownership,aggregate, FlexibleVolume, RAID-DP, Disk
Scrubbingetc.,
● Snapshot, Snap mirror,Snap restore, Vol Copy, ndmp copy, Deduplication,etc.,
● Active/Active administration.
● Management of takeover and giveback.
● Management of Disk shelves,Non-disruptivehardwarechanges,Controller failover and singlepointof
failure.
● Vendor management.
● Analyzingperformance issues and load issues on servers.
● Givingtrainings related to process & takingtechnical sessionsfor the new members.
● Identifyingthe known bug and to be in touch with the Engineering team for the solution.
● Hands On experience in UNIX environment.
● Responsiblefor preparingWeekly Report on NetApp performance.
● Monitoringand ManagingCISCO UCS blade.
● Worked on the CISCO UCS Fabric InterconnectFirmware Upgrade.
● Troubleshootingthe bladeservers attached to CISCO UCS chassis.
● Work with lineteams, on insuringcompleteness of collected data and addingadditional data points as
necessary.
● IncidentManagement, Change Management, Problem Management methodology
● Ability to work in 24*7 shifts.
● Good team player with stronganalytical skills.
● Excellent troubleshootingand organizational skills.
● Strong problem solving& technical skillscoupled with confident decision makingfor enablingeffective
solutions leadingto high customer satisfaction.
Operations Experience:
● Representing project team duringISO27001 Information Security - Internal Audit on risk and
information security management, ISO 27000 and ISO 20000:2005 Surveillanceaudits.
● Partof MindTree’s Technical screeningand Interview panel for Storage technology.
Professional Experience:
Previous Employer:
Company Name: Accenture Services Pvt Ltd.
Designation: Senior Analyst
Work Location: Gurgaon, India
Duration: July 2014 – Feb 2016
Previous Employer 1:
Company Name: Mindtree Ltd.
Designation: Senior Engineer
Work Location: Chennai, India
Duration: Feb 2013 – July 2014
3. Previous Employer 2:
Company Name: HCL Technologies Pvt. Ltd.
Designation: Software Engineer
Work Location: Chennai, India
Duration: July 2010 – Feb 2013
Professional Certification:
Certification Year Certified
NCDA: NetApp Certified Data Administrator (7-Mode) 2013
s
Education and Qualifications
Course Institute Aggregate
X Don Bosco Matriculation Higher Secondary 76.4%
XII St. Johns Matriculation Higher Secondary 88%
B.E(CSE) Panimalar Engg College, Anna University 79%
Personal Skill:
● Comprehensive problem solvingabilities
● Good communication skills
● Ability to work in a dynamic and highly competitive environment.
● Willingnessto learn
● Team facilitator
Rewards:
● Won the Technical Appreciation Award in the very firstprojectat HCL among team of 30.
● Won Team Spot Award in the current project at MindTree.
● Received many Customer Appreciations for handlingcritical incidents effectively.
Technical Knowledge:
Operating System : Windows server 2003/2008.
Backup Tools : NetApp Backup Technology and Netbackup.
TicketingTools : ServiceNow, MWatch, ITSM and Remedy.
Project Details - 2:
Project Name : TCG Managed Services
Client : The CarlyleGroup Managed Services.
Organization : Mindtree Ltd
Role : Storage Administrator
Team Size : 6
Duration : Feb 2013 – till date
Process : SoX
4. Project Description:
The CarlyleGroup (TCG) is oneof the world's largestprivateequity firms,with morethan $88.6 billion under
management. With 67 funds across four investment disciplines (buyouts,growth capital,real estate and leveraged
finance),TCG combines global vision with local insight,relyingon a top-flightteam of 495+ investment professionals
operating out of offices in 20 countries to uncover superior opportunities in North America, Europe, Asia,Australia,
the Middle East/North Africa and Latin America.
TCG IT infrastructure spread across three Data Centre’s across the continents and across in many regional offices
across theGlobe.The three data centers namely, HC1 located in Washington DC caters to the users in North America.
HC 2, located in London caters the users of Europe and HC 3 located in Hong Kong caters to APAC region users.
Project Details -1:
Project Name : SDU
Client : NetApp
Organization : HCL Technologies PVT LTD.
Role : Storage Administrator
Team Size : 10
Duration : July 2010 – Feb 2013
Process : ITILFrameworks
Description:
NetApp, Inc., formerly Network Appliance,Inc., is a computer storageand data management company
headquartered in Sunnyvale,California.Itis a member of the NASDAQ-100.The lineof NetApp filers has served as
the company's flagship productfromthe very beginning. NetApp's filers initially used NFS and CIFS protocols based
on standard local area networks (LANs), whereas block storageconsolidation required storagearea networks (SAN)
implemented with the Fibre Channel (FC) protocol.In 2002,in an attempt to increasemarket share,NetApp added
block storage access as well.Today,NetApp systems supportit via FC protocol,the iSCSI protocol,and the
emergingFibre Channel over Ethernet (FCoE) protocol.
NetApp competes in the data-storagedevices industry. NetApp ranks second in market capitalization in its
industry behind EMC Corporation and ahead of Seagate Technology, Western Digital,Brocade,Imation,
and Quantum. In total revenue, NetApp ranks behind EMC, Seagate, Western Digital,and ahead of Imation,
Brocade, Xyratex, and Hutchinson Technology. Accordingto a recent (06.2010) IDC report, NetApp is a third
company in network storage industry "Big5's list",behind EMC and IBM, and ahead of HP and Dell,with largest
annual revenue growth (47.4%).
Personal Details
▪ Date of Birth : 28th July 1989
▪ Gender : Male
▪ Nationality : Indian
▪ Marital Status : Single
5. ▪ Languages Known : English and Tamil
▪ Current Location : Chennai
▪ Permanent Address : S/o Sudhakaran,
No 41, Thirupathi Nagar,
2nd main road, Kolathur,
Chennai,
Tamilnadu – 600099.
Declaration:
I confirm that the above given information is true to the best of my knowledge and belief.
Place : Chennai Vignesh S
Date : 21.4.2016