The document provides a resume for Velma Marie Robinson listing her contact information, work experience including positions as a Supply Sergeant for the Department of Defense and US Army as well as an IT and customer service representative for the IRS, education including some college coursework, and references. Robinson has over 15 years of experience in supply chain management and IT support roles for the military and federal government.

1. Velma Marie Robinson
884 Beecher Street
Atlanta, GA 30310 US
Mobile: 404-759-4502
Evening Phone: 404-759-4502
Email: velmamarie66@yahoo.com
Availability:
Job Type: Permanent
Work Schedule: Full-Time
Work
Experience:
Department of Defense/Ga National Guard
Dobbins Air Force Base
1291 Cobb Parkway South
Marietta, GA 30067 United States
05/2015 - Present
Salary: 35,000.00 USD Per Year
Hours per week: 40
Pay
Plan: GS Grade: 0
7
This a time-limited
appointment or
temporary
promotion
Supply Sergeant/IT (This is a federal job)
Duties, Accomplishments and Related Skills:
Inspects completed work for accuracy and compliance with established procedures.
Coordinates supply activities. Determines method of obtaining relief from responsibility for
lost, damaged and destroyed supply items. Receives, inspects, inventories, loads, unloads,
segregates, stores and issues and delivers turn-in organizational and installation supplies and
equipment. Receives, inspects, inventories, loads, unloads, segregates, stores, issues,
delivers and turns-in organization and installation supplies and equipment. Operates unit
level computer. Prepares all unit/organizational supply documents. Maintains automated
supply system for accounting of organizational and installation supplies and equipment.
Issues and receives small arms. Secures and controls weapons and ammunition in security
areas. Schedules and performs preventive and organizational maintenance on weapons.
Inspects completed work for accuracy and compliance with established procedures.
Coordinates supply activities. Reviews and annotates changes to unit material condition
status report. Post transactions to organizational and installation property books and
supporting transaction files. Determines method of obtaining relief from responsibility for
lost, damaged and destroyed supply items. Provide technical assistance and support for
incoming queries and issues related to computer systems, software, and hardware. Respond
to queries either in person or over the phone. Train computer users.
Maintain daily performance of computer systems. Respond to email messages for customers
seeking help. Ask questions to determine nature of problem. Walk customer through
problem-solving process. Install, modify, and repair computer hardware and software. Clean
up computers. Run diagnostic programs to resolve problems.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks
(WAN), and other systems.
Install computer peripherals for users. Follow up with customers to ensure issue has been
resolved.
Gain feedback from customers about computer usage. Run reports to determine
malfunctions that continue to occur.
Supervisor: Tracy Chisholm (6785695534)
Okay to contact this Supervisor: Contact me first

2. Internal Revenue Service
2385 Chamblee Tucker Road
Atlanta, GA 30341 United States
11/2012 - 04/2015
Salary: 32,000.00 USD Per Year
Hours per week: 40
Series: 0962 Pay
Plan: GS Grade: 0
6
This a time-limited
appointment or
temporary
promotion
Contact Service Representative (This is a federal job)
Duties, Accomplishments and Related Skills:
Responds to in-person, telephone or written inquiries from taxpayers and/or their
representatives and/or the general public. Using interview techniques, the incumbent reviews
individual circumstances and goals, and advises on the most advantageous methods of
handling them. Applies Revenue Rulings to appropriate situations. Develops, analyzes and
evaluates information involving the research of records and the nature of each inquiry
including the way it was presented in order to inform and advise TE/GE W&I customers,
and to resolve problems related to the unique circumstances of each individual.
US Army
277th SMC
Bagram Air Force Base
Camp Bucca, Badakhshan Afghanistan
04/2010 - 07/2011
Salary: 40,000.00 USD Per Year
Hours per week: 40
Supply Sergeant
Duties, Accomplishments and Related Skills:
Managed supply inventory valued in excess of 20 million dollars for Installation and
Organizational items for Maintenance Unit. Dealt with transportation and clothing for the
unit, worked with government vehicles, ordered food supplies for unit’s meals. Inspects
completed work for accuracy and compliance with established procedures. Coordinates
supply activities. Determines method of obtaining relief from responsibility for lost,
damaged and destroyed supply items. Receives, inspects, inventories, loads, unloads,
segregates, stores and issues and delivers turn-in organizational and installation supplies and
equipment. Issues and receives small arms. Secures and controls weapons and ammunition
in security areas. Schedules, performs preventive and organizational maintenance on
weapons. Receives, inspects, inventories, loads, unloads, segregates, stores, issues, delivers
and turns-in organization and installation supplies and equipment. Operates unit level
computer. Prepares all unit/organizational supply documents. Maintains automated supply
system for accounting of organizational and installation supplies and equipment. Issues and
receives small arms. Secures and controls weapons and ammunition in security areas.
Schedules and performs preventive and organizational maintenance on weapons. Inspects
completed work for accuracy and compliance with established procedures. Coordinates
supply activities. Reviews and annotates changes to unit material condition status report.
Post transactions to organizational and installation property books and supporting transaction
files. Determines method of obtaining relief from responsibility for lost, damaged and
destroyed supply items.
US Army
239TH LSB
Fort Stewart, GA 31315 United States

3. 09/2008 - 09/2009
Salary: 35,000.00 USD Per Year
Hours per week: 40
Supply Sergeant/Operation Warrior Trainer
Duties, Accomplishments and Related Skills:
Receives, inspects, inventories, loads, unloads, segregates, stores, issues, delivers and turns-
in organization and installation supplies and equipment. Operates unit level computer.
Prepares all unit/organizational supply documents. Maintains automated supply system for
accounting of organizational and installation supplies and equipment. Organizes and
prepares instructional materials. Prepares assignments and outlines. Prepares demonstrations,
training aids, reference and related materials. Instructs personnel and determines methods of
instruction; considering size and subject matter. Instructs students using lectures,
discussions, demonstrations, group activities and laboratory work. Demonstrates subject
principles and applications to students, using audiovisual aids, such as achievement, aptitude
tests and rating scales.
US Army
1/214th FA
Camp Bucca, AE 09028 United States
06/2007 - 06/2008
Salary: 25,000.00 USD Per Year
Hours per week: 40
Supply Specialist/Detainee Guard
Duties, Accomplishments and Related Skills:
Assists with supervision and management of military prisoners, and provides external
security to confinement/corrections facility. Supervises, counsels and manages military
prisoners in confinement facilities.Supervises confinement facility operations, counseling,
management, training and employment of military prisoners in confinement/corrections
facility. Knowledge of Military laws and jurisdictions, self-defense and use of firearms,
interpersonal communications skills. Skilled with search/restraint and custody/control
procedures. Receives, inspects, inventories, loads, unloads, segregates, stores, issues,
delivers and turns-in organization and installation supplies and equipment. Operates unit
level computer. Prepares all unit/organizational supply documents. Maintains automated
supply system for accounting of organizational and installation supplies and equipment.
Issues and receives small arms. Secures and controls weapons and ammunition in security
areas. Schedules and performs preventive and organizational maintenance on weapons.
Education:
University of Phoenix Atlanta, GA United States
Some College Coursework Completed 06/2016
GPA: 2.75 of a maximum 3.0
Credits Earned: 100 Semester hours
Major: Computer Programming Minor: Computer Information Systems
Relevant Coursework, Licenses and Certifications:
A+ coursework, C+ programming language, Skilled with Microsoft Office
Suites and programs to include: Access, Excel, Outlook, PowerPoint,
Publisher and Word. Knowledgeable regarding Microsoft Operational
systems. Comfortable troubleshooting printer, faxes, scanners and other
peripherals.

4. References:
References available upon request
Additional
Information:
Types 40 wpm. Certified as Military Instructor and MRAP (Cobra)driver.
Also certified in Property Book Unit Supply Enhanced. Also knowledgeable
regarding PBUSE AIT techniques and procedures. Currently in charge of
PBUSE AIT for National Guard unit. Received Army Commendation
Medal(2), Army Achievement Medal(3), Army Good Conduct Medal (4),
National Defense Service Medal with Bronze Star, Global War on
Terrorism with Bronze Star.