IntelyDine RCM is a restaurant customer management software

2. The problem
• Many rating systems currently in the market are very ambiguous
and do not provide a true picture of each unique component of the
restaurant dining experience.
• Just one or two irate customers could cause significant damage to
the business by writing bad reviews and some leading apps provide
prominence only to such negative ratings.
• The negative ratings are further shared on other powerful social
media and add fuel to fire.
• These apps also do not provide any remedial measures to the
businesses to correct the issue and convert the negative to a
positive.
What is wrong with the rating industry?
Copyright © 2014 Dione Infotech LLC, All rights reserved.

3. Introducing IntelyDine RCM, the only restaurant
application that handles every aspect of the customer
dining experience.
Our tablet based app lets restaurants respond to
negative ratings with remedial measures in real-time,
interact with customers and even reward them for
providing their valuable feedback.
IntelyDine RCM allows restaurants to manage table
reservations, market themselves by offering meal deals
and stay competitive in the market using Business
Intelligence Reporting services, among many other
features.
What do we have that no one else does?
• Easy to use
• Learn in 30 min
• No costly hardware
• Works with Apple
iPad
Why choose IntelyDine?
Copyright © 2014 Dione Infotech LLC, All rights reserved.

4. Does it mean that the food tastes good? That the tables are always clean? That the
service is good? Most restaurant rating applications in the market have a 5 Star
based rating system, but these rating systems are ambiguous to the user as to what
criteria they are based on. The absence of a set criteria makes the ratings unreliable
and misleading.
IntelyDine solves this problem by asking 10 simple questions relevant to the
customer's experience. Each question is rated on a scale of 10 points, thereby
totaling to a maximum score of 100.
What does a 3 star rated restaurant mean to you?
Star rating vs. IntelyDine rating
Copyright © 2014 Dione Infotech LLC, All rights reserved.

5. The restaurant with a
subscription to IntelyDine
RCM gets an immediate alert
about the poor restroom
rating
The restaurant manager uses
IntelyDine RCM to assign
staff to ensure the restrooms
are cleaned and supplies are
adequate
IntelyDine RCM sends an alert
to the restaurant manager that
the restrooms have been cleaned
and he then uses the app to send
an apology message to the
customer
The restaurant manager
also sends a reward
(free meal) to the
customer using
IntelyDine RCM
His overall experience was very good except the
restroom cleanliness was rated very low
He then uses the free IntelyDine
mobile app to rate his experience
A restaurant customer has
dinner at an Italian Restaurant
IntelyDine RCM use case
Copyright © 2014 Dione Infotech LLC, All rights reserved.

6. Compare us to our competition
Features and Functionality IntelyDine Yelp
Open
Table
Urban
Spoon
Accurate ratings on all aspects of dining experience Yes No No No
Built-in real time rating alert system Yes No No No
Built-in real time table reservations engine Yes Yelp-Seat Me Yes Nex Table
Built-in real time customer problem resolution Yes No No No
Built-in restaurant coupon generator Yes No No No
Built-in restaurant meal deals module Yes Some Some No
Built-in work flow management Yes No No No
Built-in business intelligence reporting Yes Yes Yes No
Built-in restaurant marketing module Yes Some Yes No
Built-in customer rewards management Yes No Yes No
Built-in menu management module Yes No Yes Yes
Effective table management for accepting reservations Yes Yes Yes Yes
Customer engagement ~ Recipes, Food Festival, Blogs, etc Yes Some Some Some
Find friends No Yes Yes No
Subscription cost per month $49 avg $99 avg $599 avg N/A
Copyright © 2014 Dione Infotech LLC, All rights reserved.

7. Bronze
Absolutely Free
Silver
$60 per month
Gold
$90 per month
Platinum
$120 per month
• 3 users per restaurant
• 30 rating alerts per month
• 50 coupons per month
• Manage customer in real-
time
• Restaurant rating dash-
board
• Hours of operation
• Restaurant features
• Resolve complaints
• Offer specials
• Food festivals
• Photo gallery
• Meal deals
• Add menu
• My alerts
• 100 table reservations per
month
• 5 users per restaurant
• 300 rating alerts per month
• 300 coupons per month
• Manage customer in real-
time
• Restaurant rating dash-
board
• Hours of operation
• Restaurant features
• Resolve complaints
• Offer specials
• Food festivals
• Photo gallery
• Meal deals
• Add menu
• My alerts
• 300 tables reservations per
month
• 7 users per restaurant
• Unlimited ratings alerts per
month
• 600 coupons per month
• Manage customer in real-
time
• Restaurant rating dash-
board
• Hours of operation
• Restaurant features
• Resolve complaints
• Offer specials
• Food festivals
• Photo gallery
• Meal deals
• Add menu
• My alerts
• Unlimited tables
reservations per month
• 10 users per restaurant
• Unlimited rating alerts per
month
• Unlimited coupons per
month
• Manage customer in real-
time
• Restaurant rating dash-
board
• Hours of operation
• Restaurant features
• Resolve complaints
• Offer specials
• Food festivals
• Photo gallery
• Meal deals
• Add menu
• My alerts
RCM service packages
Copyright © 2014 Dione Infotech LLC, All rights reserved.

8. Growth strategy
Internet Sales
Restaurant Partnership
Sales Channels*
University Campaign
Sweepstakes
United States
Canada
Recipe Contribution
Meal Deals / Food Festivals
* The detailed sales and marketing plan is available upon request
Geographical Market
Membership Drive* Customer Engagement
Copyright © 2014 Dione Infotech LLC, All rights reserved.

9. Attractive financial model
Advertisements
Restaurant Customer
Management
Subscriptions
Business Intelligence
Professional Inspections
Data Subscriptions
Targeted Mobile Campaign
Food Festival and Recipe
Sponsorships
Primary Revenue Streams Secondary Revenue Streams
Copyright © 2014 Dione Infotech LLC, All rights reserved.

10. Preliminary revenue projections
Copyright © 2014 Dione Infotech LLC, All rights reserved.

11. Financing and use of funds
Immediate funding required to market and operate IntelyDine in top 5 US Cities:
• $250K: Required for over 12 months of operations
Long term funding required to market and operate nationally in US and Canada:
• $10.8 – $11.0 MM: Required for over 36 months of operations
Spending plan and cause: (for $11.00 MM)*
• 75+ Employees (US + IND): Admin, developers, QA and support staff
• 250+ PT Contractors: Field force marketing team for US/Canada
• HR Scalability: Built in scale up and down flexible plan
• Hardware Scalability: Scale up easily with cloud based vendor
• Data Acquisition: Acquiring restaurant and marketing data
* Detailed use of funds plan available
Copyright © 2014 Dione Infotech LLC, All rights reserved.

12. Management
Narayan has over 20
years of experience in
software
development and
solutions. He
currently manages
our offshore
development center
in India.
Veeram has over 15
years of experience in
business intelligence
architecture and
solutions. He is
responsible for the
IntelyDine
architecture and
user interface.
Veeram Raja
CEO
Narayan RMV
CIO
Jeff Thomas,
Advisor
Jeff is the Chair of
Business and
Associate professor
at Johnson and
Wales University,
the business and
culinary school at
Charlotte, NC.
Ryan Schalles
Advisor
Ryan is the CEM
manager for
loyalty program at
the Wendy’s
International
restaurant Group. He
specializes in
conducting customer
experience Index
audits
Copyright © 2014 Dione Infotech LLC, All rights reserved.

13. For more information, please contact Veeram Raja at
Phone: (704) 771-5477
Email: veeram@dioneinfotech.com
IntelyDine.com
Thank you for considering us
Still not convinced? Test drive IntelyDine today at
IntelyDine
IntelyDine
IntelyDineRCM
Copyright © 2014 Dione Infotech LLC, All rights reserved.