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The Economics of vCloud: Which Cloud Do I Need
and How Do I Get There?
Chris Colotti, VMware
Jenny Fong, VMware
Mike Kohn, Harley-Davidson Dealer Systems
PHC5732
#PHC5732
2
Agenda
 Which Cloud Do I Need?
Jenny Fong, Senior Product Marketing Manager
 How to Get to Cloud
Chris Colotti, Senior Technical Marketing Manager
 Customer Case Study
Mike Kohn, Harley-Davidson Dealer Systems
 Q&A
3
Server Virtualization Started a Transformation Journey
*Source: IDC 2012 Virtualization and the Cloud MCS
CapEx Savings
Through
Consolidation
OpEx Saving
Through
Automation
Game Change
Through
IT as a Service
IT Production Business Production IT as a Service
Cloud
Virtualization
Abstract. Pool. Automate. Empower.
2008
47%
New Apps*
2012
71%
New Apps*
Goal
99+%
4
The math for virtualization was clear…
8 servers 1 server
Server consolidation was an easy sell…
(relatively)
5
Server Virtualization ROI / TCO Calculator
Example) 100 physical servers  9 virtualized servers
Hardware Savings = $168,649
Rack/Power/Cooling Savings = $334,600
Labor Savings = $334,494
Downtime Savings = $487,893
TCO = CapEx + OpEx + Downtime Costs
6
The math for cloud seems…well…cloudier…
Cloud:
• Time savings?
• Easier to manage?
• Agility?
• ? ? ? ? ?
1 virtualized server
7
It depends on the kind of cloud you are going to…
VMware vCloud
Hybrid Service
On-Premise Off-Premise
VMware vCloud Suite
Existing & New Apps
Seamless Networking
Common management
One Support call
8
NEW! VMware vCloud Hybrid Service General Availability
Santa Clara, CA Las Vegas, NV Sterling, VA
Just Announced!
• vCloud Hybrid
Service General
Availability
• Opening of 2 more
data centers
• New features and
capabilities
9
Cloud-Adjusted TCO: New Metric for Defining Cloud
Economics
 Going to a public cloud service might give you:
• Improved agility
• Geographic scale
• Reduced Time-to-Market
• Secondary data center
 But it also means:
• Understanding the risks involved
• Loss of control
 Key is finding quantifiable criteria that impact the risk and rewards
of cloud computing
10
Step 1: Start with Total Cost of Ownership
CapEx
Server Hardware $52,992 $0
Storage Hardware & Software $1,020,000 $0
Networking & Security Hardware $44,444 $0
VMware Software + SnS $445,327 $0
OpEx
Administration $540,000 $316,800
Power & Cooling $47,469 $0
Rack Space & Office Space $42,000 $0
Subscription Costs $0 $1,770,003
Downtime
Downtime Costs $360,000 $379,513
TOTAL COST OF OWNERSHIP $2,552,233 $2,466,316
PUBLICPRIVATE
TCO = CapEx + OpEx + Downtime Costs
Two Retail Examples:
1) Deploying a new
web app to expand
market segment
2) Deploying a new
ERP inventory app
to support market
expansion
11
Consider Economic Impact of Risk Criteria
Availability
• How does downtime affect employee &
customer productivity?
• How does downtime affect revenue?
• Are there any legal/regulatory fines
associated with downtime?
Governance & Compliance
• What standards do you have to meet and
can those be met?
• What happens if you are not compliant?
• Are there geographical restrictions?
Security & Privacy
• How does a security breach affect
customer productivity?
• How does a security breach affect
revenue?
• What is the impact on brand/goodwill?
Business Relationship Management
• What happens if you need to exit?
• What is the longevity of the
contract/solution?
• What happens if the service terms or
software changes?
12
2. Adjust for Risk Criteria (Risk Adds to TCO)
1) Deploying a new
web-based product
selector app to
expand market
segment
1) Deploying a new
ERP inventory app
to support market
expansion
Impact
Magnitude
Likelihood of
Occurrence On-
Premise
Likelihood of
Occurrence Off-
Premise
Availability Medium Medium Low
Governance &
Compliance
Low Low Medium
Security &
Privacy
Low Low Medium
Business
Relationship
Management
Medium Low Medium
Impact
Magnitude
Likelihood of
Occurrence On-
Premise
Likelihood of
Occurrence Off-
Premise
Availability Medium Medium Low
Governance &
Compliance
High Low Medium
Security &
Privacy
High Low Medium
Business
Relationship
Management
High Low Medium
+ + +
+ + +
13
Reward Criteria
Accessibility
•What if you could access anywhere, any time,
any device?
•What if you could have multi-geographic site
redundancy?
Business Responsiveness
•What if you could deploy IaaS, PaaS, and SaaS
rapidly?
•What if you could reduce Time-to-Market (TTM)
for new applications?
Scalability
•What if you could scale capacity on demand?
•What is the value of offloading Test/Dev to less
critical tiers of infrastructure?
•What is the value of BCDR plans?
Cost & Resource Accounting
•Am I CapEx or OpEx constrained?
•Do I have the personnel to support this?
•Do I have the real estate and budget to support
this?
14
3. Calculate Upside Opportunity from Reward Criteria
1) Deploying a new
web-based product
selector app to
expand market
segment
1) Deploying a new
ERP inventory app
to support market
expansion
Impact
Magnitude
Likelihood of
Occurrence On-
Premise
Likelihood of
Occurrence Off-
Premise
Accessibility High Low High
Business
Responsiveness
High Low High
Scalability High Low High
Cost & Resource
Accounting
Medium Low High
Impact
Magnitude
Likelihood of
Occurrence On-
Premise
Likelihood of
Occurrence Off-
Premise
Accessibility None Low High
Business
Responsiveness
Low Low High
Scalability None Low High
Cost & Resource
Accounting
Medium Low High
- + +
+ +
15
RESULT: Cloud-Adjusted TCO with Upside Opportunity
1) Deploying a new
web-based app to
expand market
segment
1) Deploying a new
ERP inventory app
to support market
expansion
TCO = $2,558,533
Upside = ($6,300)
TCO = $1,946,316
Upside = $606,000
TCO = $2,394,233
Upside = $158,000
TCO = $2,437,616
Upside = $114,700
Private Public
Private Public
16
Introducing the Cloud Compass Tool
17
These Criteria Will Change Over Time….
 Consider:
• An application moving from Test/Dev/QA into Production
• An application maturing over time
• A company changes or expands their business model
 VMware provides both cloud solutions to address different needs
under a common management framework
18
How Do I Get There?
Some things to think about
19
Let’s Go Back in Time
20
History Is Always Bound To Repeat Itself
 Think Back….
• What did you virtualize first?
• Test/Dev
• File/Print
• Application Servers
• Basic Infrastructure
• Why those workloads?
• Easy?
• “Low Hanging Fruit”?
• Someone told you to?
• What were the business reasons?
• Aging Hardware?
• Legacy Applications (Windows NT)
• Someone told you to?
21
Virtualization Tools – A Quick Review Of the Past
 What Did We Use to Decide On What To Virtualize
• VMware and Partner Professional Services?
• Capacity Planner?
• Windows Task Manager?
 How Did We Actually Virtualize Workloads?
• VMware Converter
• Platespin
 How Did We Learn?
• How to Right-size Virtual Machines
• Not everything is as it seems
• Ongoing Capacity Planning
• Resource allocation
• Resource Pools
• Admission Control
22
Let’s Look to The Future
23
Prepare to “Cloudify” Your Datacenter
 Understand Your Applications
• Technical Interdependencies
• User accessibility
• Application’s capability to “Grow” and Scale on demand
 Examine the “Low Hanging Fruit”
• Of your virtualized server what can you Identify Now?
• What are the easy things to move?
• Easy network changes
• Easy end users to work with
• Less impactful to your business
 Reclaim Expensive Resources
• Workloads using your capital infrastructure
• Get local resources back for internal use
24
What’s Your Virtualization Policy?
 What Percentage Virtualized are you?
• 25%
• 50%
• Over 80%
 Do you have a Virtualization First Policy?
• Could this be considered a Cloud First Policy now?
 “What can I run in vCloud Hybrid Service?
• What CAN’T you run?
• It’s vSphere under the covers
• Anything you run today
 Which Model do I choose?
• Dedicated Cloud (More Control to you)
• Virtual Private Cloud
25
Start to “Cloudify” Your Datacenter
 Consider the Tools of the Future
• vCloud Connector (V2C is the new P2V)
• Network Virtualization
• vCloud Automation Center
• vCloud Networking & Security
• vCenter Operations Manager
 New Skillsets May be Needed
• No longer just vSphere Admins
• Networking Expertise
• Traffic connectivity
• Security Knowledge
• Firewall rules
26
Don’t Miss These vCloud Hybrid Service Breakout Sessions!
 vCloud Hybrid Service Jump Start Series
1. vCHS Architecture & Consumption Principles (PHC5070) - Monday, 12:30pm
2. vCHS Networking & Security Basics (PHC5409) - Tuesday, 12:30pm
3. vCHS Advanced Networking & Security (PHC5488) - Tuesday, 2:00pm
4. Identifying and Deploying Workloads in vCHS (PHC5045) - Wed, 12:30pm
5. Hybrid Cloud Management (PHC5561) - Thursday, 10:30am
 Other Interesting Sessions:
• A Parallel Between vCHS and AWS (PHC5123) – Tuesday, 5pm
• How to Build Your Hybrid Cloud… (PHC4783) – Wednesday, 8am
27
EAP Customer: Harley-Davidson Dealer Systems
Industry
Headquarters
Background
Supports 500+ Harley-Davidson Dealerships in North America
• Currently supporting custom PoS application on-premise locally at
dealerships
New Opportunities
• Want to take advantage of available transaction and customer
data and perform data analytics
• Want to offer complementary web based products on a global
basis
Key Decisions
• Should we deploy this in house?
• Additional storage or new SAN? New SAN Switches?
• Upgrade networking infrastructure?
• Upgrade Bandwidth?
• Capital expenditure
• Should we use a cloud service?
• Bandwidth is cost effective; not sharing with office workers
• Global presence is required
• Predictable billing directly to application owner
PROFILE
Retail System Support
Cleveland OH
EXISTING VMWARE FOOTPRINT
• vSphere 5.1 Enterprise Plus
• 95%+ virtualized today supporting
both back office and developer
environment
• Deployed Lab Manager in 2009 for
self-service test/dev; now vCloud
Director 5.1
28
Thank you!
Any Questions?
29
Other VMware Activities Related to This Session
 HOL:
HOL-HBD-1301
vCloud Hybrid Service - Jump Start for vSphere Admins
HOL-HBD-1302
vCloud Hybrid Service – Networking & Security
HOL-HBD-1303
vCloud Hybrid Service – Manage Your Cloud
THANK YOU
The Economics of vCloud: Which Cloud Do I Need?
Chris Colotti, VMware
Jenny Fong, VMware
Mike Kohn, Harley-Davidson Dealer Systems
PHC5732
#PHC5732

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The Economics of vCloud: Which Cloud Do I Need and How Do I Get There

  • 1. The Economics of vCloud: Which Cloud Do I Need and How Do I Get There? Chris Colotti, VMware Jenny Fong, VMware Mike Kohn, Harley-Davidson Dealer Systems PHC5732 #PHC5732
  • 2. 2 Agenda  Which Cloud Do I Need? Jenny Fong, Senior Product Marketing Manager  How to Get to Cloud Chris Colotti, Senior Technical Marketing Manager  Customer Case Study Mike Kohn, Harley-Davidson Dealer Systems  Q&A
  • 3. 3 Server Virtualization Started a Transformation Journey *Source: IDC 2012 Virtualization and the Cloud MCS CapEx Savings Through Consolidation OpEx Saving Through Automation Game Change Through IT as a Service IT Production Business Production IT as a Service Cloud Virtualization Abstract. Pool. Automate. Empower. 2008 47% New Apps* 2012 71% New Apps* Goal 99+%
  • 4. 4 The math for virtualization was clear… 8 servers 1 server Server consolidation was an easy sell… (relatively)
  • 5. 5 Server Virtualization ROI / TCO Calculator Example) 100 physical servers  9 virtualized servers Hardware Savings = $168,649 Rack/Power/Cooling Savings = $334,600 Labor Savings = $334,494 Downtime Savings = $487,893 TCO = CapEx + OpEx + Downtime Costs
  • 6. 6 The math for cloud seems…well…cloudier… Cloud: • Time savings? • Easier to manage? • Agility? • ? ? ? ? ? 1 virtualized server
  • 7. 7 It depends on the kind of cloud you are going to… VMware vCloud Hybrid Service On-Premise Off-Premise VMware vCloud Suite Existing & New Apps Seamless Networking Common management One Support call
  • 8. 8 NEW! VMware vCloud Hybrid Service General Availability Santa Clara, CA Las Vegas, NV Sterling, VA Just Announced! • vCloud Hybrid Service General Availability • Opening of 2 more data centers • New features and capabilities
  • 9. 9 Cloud-Adjusted TCO: New Metric for Defining Cloud Economics  Going to a public cloud service might give you: • Improved agility • Geographic scale • Reduced Time-to-Market • Secondary data center  But it also means: • Understanding the risks involved • Loss of control  Key is finding quantifiable criteria that impact the risk and rewards of cloud computing
  • 10. 10 Step 1: Start with Total Cost of Ownership CapEx Server Hardware $52,992 $0 Storage Hardware & Software $1,020,000 $0 Networking & Security Hardware $44,444 $0 VMware Software + SnS $445,327 $0 OpEx Administration $540,000 $316,800 Power & Cooling $47,469 $0 Rack Space & Office Space $42,000 $0 Subscription Costs $0 $1,770,003 Downtime Downtime Costs $360,000 $379,513 TOTAL COST OF OWNERSHIP $2,552,233 $2,466,316 PUBLICPRIVATE TCO = CapEx + OpEx + Downtime Costs Two Retail Examples: 1) Deploying a new web app to expand market segment 2) Deploying a new ERP inventory app to support market expansion
  • 11. 11 Consider Economic Impact of Risk Criteria Availability • How does downtime affect employee & customer productivity? • How does downtime affect revenue? • Are there any legal/regulatory fines associated with downtime? Governance & Compliance • What standards do you have to meet and can those be met? • What happens if you are not compliant? • Are there geographical restrictions? Security & Privacy • How does a security breach affect customer productivity? • How does a security breach affect revenue? • What is the impact on brand/goodwill? Business Relationship Management • What happens if you need to exit? • What is the longevity of the contract/solution? • What happens if the service terms or software changes?
  • 12. 12 2. Adjust for Risk Criteria (Risk Adds to TCO) 1) Deploying a new web-based product selector app to expand market segment 1) Deploying a new ERP inventory app to support market expansion Impact Magnitude Likelihood of Occurrence On- Premise Likelihood of Occurrence Off- Premise Availability Medium Medium Low Governance & Compliance Low Low Medium Security & Privacy Low Low Medium Business Relationship Management Medium Low Medium Impact Magnitude Likelihood of Occurrence On- Premise Likelihood of Occurrence Off- Premise Availability Medium Medium Low Governance & Compliance High Low Medium Security & Privacy High Low Medium Business Relationship Management High Low Medium + + + + + +
  • 13. 13 Reward Criteria Accessibility •What if you could access anywhere, any time, any device? •What if you could have multi-geographic site redundancy? Business Responsiveness •What if you could deploy IaaS, PaaS, and SaaS rapidly? •What if you could reduce Time-to-Market (TTM) for new applications? Scalability •What if you could scale capacity on demand? •What is the value of offloading Test/Dev to less critical tiers of infrastructure? •What is the value of BCDR plans? Cost & Resource Accounting •Am I CapEx or OpEx constrained? •Do I have the personnel to support this? •Do I have the real estate and budget to support this?
  • 14. 14 3. Calculate Upside Opportunity from Reward Criteria 1) Deploying a new web-based product selector app to expand market segment 1) Deploying a new ERP inventory app to support market expansion Impact Magnitude Likelihood of Occurrence On- Premise Likelihood of Occurrence Off- Premise Accessibility High Low High Business Responsiveness High Low High Scalability High Low High Cost & Resource Accounting Medium Low High Impact Magnitude Likelihood of Occurrence On- Premise Likelihood of Occurrence Off- Premise Accessibility None Low High Business Responsiveness Low Low High Scalability None Low High Cost & Resource Accounting Medium Low High - + + + +
  • 15. 15 RESULT: Cloud-Adjusted TCO with Upside Opportunity 1) Deploying a new web-based app to expand market segment 1) Deploying a new ERP inventory app to support market expansion TCO = $2,558,533 Upside = ($6,300) TCO = $1,946,316 Upside = $606,000 TCO = $2,394,233 Upside = $158,000 TCO = $2,437,616 Upside = $114,700 Private Public Private Public
  • 16. 16 Introducing the Cloud Compass Tool
  • 17. 17 These Criteria Will Change Over Time….  Consider: • An application moving from Test/Dev/QA into Production • An application maturing over time • A company changes or expands their business model  VMware provides both cloud solutions to address different needs under a common management framework
  • 18. 18 How Do I Get There? Some things to think about
  • 20. 20 History Is Always Bound To Repeat Itself  Think Back…. • What did you virtualize first? • Test/Dev • File/Print • Application Servers • Basic Infrastructure • Why those workloads? • Easy? • “Low Hanging Fruit”? • Someone told you to? • What were the business reasons? • Aging Hardware? • Legacy Applications (Windows NT) • Someone told you to?
  • 21. 21 Virtualization Tools – A Quick Review Of the Past  What Did We Use to Decide On What To Virtualize • VMware and Partner Professional Services? • Capacity Planner? • Windows Task Manager?  How Did We Actually Virtualize Workloads? • VMware Converter • Platespin  How Did We Learn? • How to Right-size Virtual Machines • Not everything is as it seems • Ongoing Capacity Planning • Resource allocation • Resource Pools • Admission Control
  • 22. 22 Let’s Look to The Future
  • 23. 23 Prepare to “Cloudify” Your Datacenter  Understand Your Applications • Technical Interdependencies • User accessibility • Application’s capability to “Grow” and Scale on demand  Examine the “Low Hanging Fruit” • Of your virtualized server what can you Identify Now? • What are the easy things to move? • Easy network changes • Easy end users to work with • Less impactful to your business  Reclaim Expensive Resources • Workloads using your capital infrastructure • Get local resources back for internal use
  • 24. 24 What’s Your Virtualization Policy?  What Percentage Virtualized are you? • 25% • 50% • Over 80%  Do you have a Virtualization First Policy? • Could this be considered a Cloud First Policy now?  “What can I run in vCloud Hybrid Service? • What CAN’T you run? • It’s vSphere under the covers • Anything you run today  Which Model do I choose? • Dedicated Cloud (More Control to you) • Virtual Private Cloud
  • 25. 25 Start to “Cloudify” Your Datacenter  Consider the Tools of the Future • vCloud Connector (V2C is the new P2V) • Network Virtualization • vCloud Automation Center • vCloud Networking & Security • vCenter Operations Manager  New Skillsets May be Needed • No longer just vSphere Admins • Networking Expertise • Traffic connectivity • Security Knowledge • Firewall rules
  • 26. 26 Don’t Miss These vCloud Hybrid Service Breakout Sessions!  vCloud Hybrid Service Jump Start Series 1. vCHS Architecture & Consumption Principles (PHC5070) - Monday, 12:30pm 2. vCHS Networking & Security Basics (PHC5409) - Tuesday, 12:30pm 3. vCHS Advanced Networking & Security (PHC5488) - Tuesday, 2:00pm 4. Identifying and Deploying Workloads in vCHS (PHC5045) - Wed, 12:30pm 5. Hybrid Cloud Management (PHC5561) - Thursday, 10:30am  Other Interesting Sessions: • A Parallel Between vCHS and AWS (PHC5123) – Tuesday, 5pm • How to Build Your Hybrid Cloud… (PHC4783) – Wednesday, 8am
  • 27. 27 EAP Customer: Harley-Davidson Dealer Systems Industry Headquarters Background Supports 500+ Harley-Davidson Dealerships in North America • Currently supporting custom PoS application on-premise locally at dealerships New Opportunities • Want to take advantage of available transaction and customer data and perform data analytics • Want to offer complementary web based products on a global basis Key Decisions • Should we deploy this in house? • Additional storage or new SAN? New SAN Switches? • Upgrade networking infrastructure? • Upgrade Bandwidth? • Capital expenditure • Should we use a cloud service? • Bandwidth is cost effective; not sharing with office workers • Global presence is required • Predictable billing directly to application owner PROFILE Retail System Support Cleveland OH EXISTING VMWARE FOOTPRINT • vSphere 5.1 Enterprise Plus • 95%+ virtualized today supporting both back office and developer environment • Deployed Lab Manager in 2009 for self-service test/dev; now vCloud Director 5.1
  • 29. 29 Other VMware Activities Related to This Session  HOL: HOL-HBD-1301 vCloud Hybrid Service - Jump Start for vSphere Admins HOL-HBD-1302 vCloud Hybrid Service – Networking & Security HOL-HBD-1303 vCloud Hybrid Service – Manage Your Cloud
  • 31.
  • 32. The Economics of vCloud: Which Cloud Do I Need? Chris Colotti, VMware Jenny Fong, VMware Mike Kohn, Harley-Davidson Dealer Systems PHC5732 #PHC5732