Cmgt 554 cmgt554 cmgt 554 forecasting and strategic planning -uopstudy.com

CMGT/554
IT INFRASTRUCTURE
The Latest Version A+ Study Guide
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CMGT 554 Entire Course Link
http://www.uopstudy.com/cmgt-554
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CMGT 554 Wk 1: Ch. 1 Video Exercise:The Importance of MIS
Watch the video and complete the short quiz in MyLab MIS®
. This video explains
what MIS is and how it can benefit a business.
Based on Sam's description of an information system, all of the following are components of an IS
except _____.
A.
procedures
B.
hardware
C.
data
D.
culture
E.
software

As explained in this video, the _____ component of an information system is considered a bridge
that connects the computer side and the human side of the system.
A.
hardware
B.
procedures
C.
software
D.
data
E.
people
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When Sam describes modeling the inputs and outputs of an IS and understanding how they relate
to other systems she is describing _____.
A.
management thinking
B.
abstract thinking
C.
systems thinking
D.
process correlation
E.
strategic thinking

When Sam describes diagramming a business process and understanding the purpose of the IS she
is designing she is referring to _____.
A.
systems thinking
B.
strategic thinking
C.
abstract thinking
D.
procedural thinking
E.
process correlation
Based on the information in this video, which of the following statements is true about the field of
management information systems?
A.
The focus of MIS is on hiring and managing IT personnel.
B.
The focus of MIS is on database design and implementation.
C.
The focus of MIS is on planning and managing data, procedures, and people.
D.
MIS professionals need to have high-level computer programming skills.
E.
MIS professionals need to have technical hardware support skills.

CMGT 554 Wk 1: International Plastics, Inc., Infrastructure
Assessing the current state of the business before starting the full project is a necessity
when it comes to working with infrastructure. International Plastics, Inc., a
manufacturing company, hired you as a technology consultant to work with the
company to review their resources and develop a plan for their infrastructure needs.
Your first step is to become familiar with their current documentation and provide a
status update to the executives.
Review the ZIP file for International Plastics, Inc. documentation.
Write an executive summary of International Plastics, Inc.'s business requirements
for an upcoming discussion with the CEO. As a general guideline, executive
summaries are typically 1 to 2 pages in length, at 12 pt font, and single-spaced.
Include the following information:
 A high-level description of the current IT infrastructure including network,
information systems, applications, mobile computing, data management, business
intelligence, and security.
 An overview of the operational environment.
 An explanation of how a new IT infrastructure will improve business
performance.
 A chart listing at least three examples of technology hardware upgrades and
how they will improve business performance.
Submit your assignment.
CMGT 554 Wk 2: Ch. 7 Video Exercise:Telecommunications, the
Internet, and Wireless Technologies
Watch the video and complete the short quiz in MyLab MIS®. This video explains how
information transfers from one system to another.
According to the information in this video, the telephone system is an example of a _____
network.
A.
multiplexing

B.
packet-switched
C.
client-server
D.
peer-to-peer
E.
circuit-switched
As Zero and One explain in this video, a _____ must be used to convert an analog signal to a
digital signal when transmitting data through a typical telephone line.
A.
modem
B.
cable
C.
router
D.
switch
E.
converter
According to the information in this video, computers represent data using _____.
A.
pixels
B.
dots

C.
bits
D.
microchips
E.
analog waves
In this video, One-Bit describes how voices travel through typical telephone transmission lines.
He is describing a(n) _____.
A.
binary signal
B.
digital signal
C.
DSL signal
D.
random access signal
E.
analog signal
In this video, One-Bit describes _____, the method of slicing digital messages into parcels,
transmitting them across communication networks, and reassembling them at their destination.
A.
circuit switching
B.
packet switching
C.
packet routing

D.
multiplexing
E.
synchronous switching
CMGT 554 Wk 2: International Plastics, Inc., Current Standards
and Protocols
The International Plastics, Inc., CEO read your executive summary and would like
more information. The CEO would like a detailed explanation of the IT standards,
protocols, and communication tools currently in use in the facilities to determine if
improvements are needed.
Review the existing International Plastics network diagrams located in the
International Plastics, Inc., documents ZIP file. Develop an assessment of the current
telecommunications protocols, standards, and collaboration tools used for the business.
Determine if improvements are needed, and if so, list your recommendation with how
the improvement will affect the standard or protocol.
Prepare a table, using Microsoft®
Word or Excel®
, to document at least six current
standards or protocols used at each location. Use the following table headings:
 Current Telecommunications Standard, Protocol, or Collaboration Tools
 International Plastics Location
 Recommendation for Improvement
 Effects of Improvement
Decide on a recommendation that will have the most beneficial impact to the
company.
Write a 1-page explanation on how you made the decision to move forward with this
recommendation. What options did you weigh? What are the advantages and
disadvantages of this recommendation?
Cite at least one scholarly resource and include a citation in APA format.

CMGT 554 Wk 3: International Plastics, Inc., Network Diagram
Resource: International Plastics, Inc., documents (ZIP file)
A network diagram provides a visual map of the IT operations for an organization.
The diagram also shows the connectivity for the entire infrastructure. Now that
you’ve analyzed the current standards and protocols, it’s time to analyze the
infrastructure and make updates to the diagrams.
Review the existing International Plastics network diagrams and update each of the
four location diagrams with recommendations for IT infrastructure improvements
using Microsoft®
Visio®
or Word.
In addition to your four separate network diagrams, explain the choices made and
your recommended improvements. Include the following information in your
explanation:
 Decisions on the diagram
 Summary of the risks to the current network
 Recommendations for mitigating risks
CMGT 554 Wk 4: Ch. 4 Video Exercise:Ethical and SocialIssues in
Information Systems
. This video provides
different scenarios regarding how companies track information and some of the legal and
ethical rules that need to be followed. You will have unlimited attempts on the quiz.
This video describes how advertisers use _____ in order to display more relevant ads based on a
user's search and browsing history.
A.
Web bugs
B.
metabots

C.
intelligent agents
D.
tagging bots
E.
behavioral tracking
Based on the information in this video, all of the activities listed here describe behavioral tracking
except _____.
A.
collecting data that identifies what searches have been conducted
B.
collecting data that identifies which Websites have been visited
C.
delivering ads that are tailored to individual tastes and preferences
D.
collecting data on the amount of time spent at each Website
E.
collecting credit card data from online purchases
According to this video, the business benefits of behavioral tracking include _____.
A.
delivering ads based on demographic data
B.
delivering ads based on geo-location data
C.
identifying prospective customers for products or services
D.

delivering ads based on social media activity
E.
all of the answers
One of the characters in this video asks the question: "Are there any laws to keep companies from
installing trackers on my computer?" According to his colleague's reply, which of the following
statements describes current U.S. law regarding the information Websites can collect and how that
information is used?
A.
The Freedom of Information Act requires Websites to inform users when ads are based on
behavioral tracking.
B.
The Opt-Out Act of 2012 guarantees users the right to opt-out of online behavioral tracking.
C.
The Privacy Protection Act regulates online behavioral advertising that targets users 18 years of
age or older.
D.
The Children's Online Privacy Protection Act regulates the collection of personal information on
children and bans behavioral advertising to children younger than 13 years of age without parental
consent.
E.
The Online Privacy Alliance Act regulates online behavioral advertising that targets users
regardless of age.
According to this video, behavioral tracking and targeted ads can be seen as a double-edged sword
because _____.
A.
targeted ads are more relevant for users but less efficient for advertisers
B.

increases in targeted ads may result in higher sales but users may perceive them as a loss of
privacy
C.
behavioral tracking delivers more relevant ads but results in slower browser speed
D.
increases in targeted ads may be accompanied by poor ad quality
E.
increases in targeted ads may be accompanied by decreased Web page bounce rates
CMGT 554 Wk 4: Ch. 9 Video Exercise:Achieving Operational
Excellence andCustomer Intimacy: Enterprise Applications
Complete the video exercise and short quiz in MyLab MIS®
. This video provides an
end-user approach to understand why an Enterprise Resource Planning (ERP) system
will work for an organization. You have unlimited attempts on the quiz.
In this video, Kevin describes _____ as a set of integrated software modules that support nearly all
of their organization's business processes.
A.
application software
B.
ERP
C.
process management software
D.
groupware
E.
middleware

Mary's company is implementing an ERP system to achieve which main business objective?
A.
globalization
B.
survival
C.
business process automation
D.
just-in-time manufacturing
E.
Improved decision making
As Kevin explains, _____ processes support activities in multiple departments and span an
organization.
A.
functional
B.
global
C.
middleware
D.
enterprise
According to this video, which of the following statements is true regarding enterprise resource
planning systems?
A.
They are easy to change.

B.
They create data duplication among departments.
C.
They use and store data across separate databases.
D.
They can be operated without training.
E.
They integrate data with a centralized database.
In this video dramatization, Kevin describes which component of an ERP system that consolidates
data from sales, marketing, and service departments?
A.
customer relationship management (CRM)
B.
customer support system (CSS)
C.
sales planning and forecasting (SPF)
D.
sales and marketing management (SMM)
E.
customer service management (CSM)
CMGT 554 Wk 4: International Plastics, Inc. SystemManagement
Plan
After the CEO reviewed your recommendation, he asked you to review the business
application, the ERP system, and provide a system management plan. This plan provides
the executive team with the details of a new or upgraded system implementation and

helps to decide if it’s a viable solution for the business. A plan of this nature is typically 4 to
5 pages in length with charts when appropriate.
Develop a system management plan for a new enterprise system for International
Plastics, Inc. Ensure you:
 Incorporate an ERP, CRM, Supply Chain Management (SCM), and data
management into the International Plastics’ IT infrastructure.
 Summarize how software applications utilize the IT infrastructure.
 Describe the ethical and regulatory concerns associated with the plan.
 Justify the plan in the context of improved business performance.
 Address current trends and security concerns.
CMGT 554 Wk 5: Ch. 10 Video Exercise:SocialMedia Information
Systems
. This video provides an
example of how a company should plan to use social media for business purposes.
You will have unlimited attempts on the quiz.
As Mike explains to Valerie, which of the following is a significant risk of using social media?
A.
loss of connections
B.
decrease in social capital
C.
loss of effectiveness
D.
loss of privacy
E.
decrease in content

According to the information presented in this video, organizations have options for responding to
problematic user-generated social media content that include all of the follow EXCEPT _____.
A.
leaving the content
B.
taking no action on the content
C.
responding to the content
D.
changing the content
E.
deleting the content
In this video dramatization, Valerie describes organizational guidelines for all of the following
social media behaviors EXCEPT _____.
A.
abstain
B.
identify
C.
refrain
D.
respect
E.
protect
According to the information presented by one of the characters in this video, which of the
following describes the refrain guideline of social media behavior?

A.
Make sure you clarify if views are personal or if they represent a company.
B.
Make sure you don't disclose anything such as nonpublic information.
C.
Don't post personal information.
D.
Don't say anything threatening or discriminatory.
E.
Don't use company resources such as logos, photos, company email, and so on, unless you have
permission to use them.
According to Valerie, which of the following describes the identify guideline of social media
behavior?
A.
Check a site's privacy notice to identify its information practices.
B.
Choose the highest privacy setting possible to protect your identity.
C.
Use a pseudonym.
D.
Make sure you clarify if views are personal or if they represent a company.
E.
Limit use of superficial identity factors (e.g., age and gender) to maintain privacy.
CMGT 554 Wk 5: International Plastics, Inc., E-commerce Proposal
With the proposed addition of the new enterprise systems in place, the executive team
wants to increase revenue by implementing e-commerce opportunities for the business.

They have asked for a proposal to integrate e-commerce into International Plastics’
business strategy. As a guideline, this type of proposal is typically 3 to 4 pages in length.
Write a proposal with:
 A list of anticipated functional requirements for e-commerce (the operations that
e-commerce must be able to perform)
 Three options integrating e-commerce into International Plastics’ business
strategy
 A recommendation of the best option based on the list of anticipated functional
requirements
Note: Review the Lynda.com®
course “Writing a Proposal” with Judy Steiner-Williams for
tips on writing a proposal.
CMGT 554 Wk 6: Ch. 8 Video Exercise:Information Security
Management
. This video explains
the different types of security issues that can take place in a business. You will have
unlimited attempts on the quiz.
According to the DHS agent portrayed in this video, the Secret Service has responded to network
intrusions at businesses throughout the United States that have been impacted by _____ through
their point-of-sale systems.
A.
unauthorized wireless traffic
B.
spoofers
C.
malware
D.
spam
E.
data recovery failures

In this video, Agent Macey explains how a _____ pretends to be a legitimate company and sends
email requesting users to update their confidential information such as passwords or account
numbers.
A.
virus
B.
sniffer
C.
keylogger
D.
spoofer
E.
worm
Based on the information provided in this video, which of the following usually happens in a
denial-of-service attack?
A.
A hacker monitors and intercepts wireless traffic.
B.
A hacker deceives someone by pretending to be someone else.
C.
A hacker uses unauthorized programs to break into a computer system and steal data.
D.
A hacker implements a computer worm to exploit an operating system vulnerability.
E.
A hacker floods a Web server with so many requests that it becomes unavailable to its intended
users.

In this video, Special Agent Macey says the single largest threat to the Internet is _____.
A.
sniffing
B.
malware implemented through fraudulent pop-up ads
C.
denial-of-service attacks
D.
phishing
E.
spoofing
According to the information provided in this video, any business that has an online presence is at
risk of _____.
A.
unauthorized data disclosure
B.
loss of customer data
C.
exposure to hacker activity
D.
denial-of-service attack
E.
all of these answers

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