This session will give an overview of CLA’s growing range of services designed to simplify copyright for content users, including its partnership with the British Library On Demand service to deliver streamlined content+rights solutions for the Higher Education, NHS and corporate sectors. CLA will also provide an update on its new Digital Content Store (DCS) and how five pilot universities are using it to streamline the provision and reporting of digitised content for students.

1. James Bennett
Head of Rights and Licensing
Making the Most of CLA’s Future Licensing
Solutions
UKSG Conference 2016

2. • Simple annual collective licences – pre-cleared permission to copy
extracts from millions of books, magazine and journals
• Multiple copies for students, internal copying within organisations
• Photocopying? Digital sharing, long term storage, press cuttings,
coursepacks, VLEs and more
• Generally one chapter, one article or 5%, whichever is greater
• Data collection to inform royalties allocation to each title
• Independently determined royalties share between authors,
publishers and visual creators
• Centralised agreements for Schools, NHS, Central Government
• All HEIs licensed – centrally negotiated with UUK/Guild HE Copyright
Group, currently in negotiation for 2016-2019 licence
About CLA
Licensing solutions for all sectors

3. CLA is Evolving…
Blanket
Licensing

4. Content
Solutions
Workflow
Solutions
Content, Rights and Workflow
Blanket and
Transactional
Licensing

5. Licence Plus &
EHESS
Digital Content
Store
Second Extract
Permissions
Content
Solutions
Workflow
Solutions
CLA Products Today
Blanket and
Transactional
Licensing

6. Licence Plus &
EHESS
Content Solutions
Content +
Rights

7. For Our Customers:
• Solving problems
o DRM
o Quality
o CLA data collection exercises
For CLA:
• Linking content and rights to provide tangible evidence of the value of the blanket CLA licence
• Sourcing automated usage data, which takes into account digital subscriptions, to inform fair distribution
of royalties to rightsholders
Content Solutions
Why?

8. LICENCE PLUS
• Partnership with the British Library On Demand document supply service
• Prepaid CFP documents from BL packaged with blanket CLA licence
• DRM-free as standard, encourages reuse under licence
• Portal for administrators to check volume ordered
• Removes need for CLA data collection exercises
• Long term deals in place for NHS in England and Scotland
• Corporate and other public sector agreements in pipeline
Content Solutions
Public sector and Commercial

9. EHESS
• EHESS = Enhanced Higher Education Supply Service
• Replaces former Higher Education Scanning Service from British Library
• Outsourced scanning and CFP
• Under EHESS, CLA administers monthly invoicing and provides portal to
check orders
• Negotiated bulk service charge pricing
• Higher quality, DRM-free copies
• Integtrates with other CLA services…
Content Solutions
Higher Education

10. Permissions Solutions
Transactional
Permissions
Second Extract
Permissions
Blanket and
Transactional
Licensing

11. • Optional service for UK Higher Education customers launched in
August 2015
• Current CLA HE Licence permits only 5% or one chapter/article,
whichever is the greater, per course of study
• Top-up transactional permissions service for clearance of second
extract – usually a chapter - where the first has been copied under
the licence
• Works with CLA Check Permissions
• 80% of publishers by value signed up
• Publisher-set pricing, by page per student – CLA has no influence!
• 300+ transactions so far from 40 HEIs
Permissions Solutions
Second Extract Permissions Service

12. Permissions Solutions
Second Extract Permissions Service

13. Permissions Solutions
Second Extract Permissions Service

14. Workflow Solutions
Digital Content
Store
Workflow
Solutions

15. • Currently all UK HEIs must report digital copying to CLA annually
on spreadsheets
• Renewal of scans annually involves checking, potentially with
hundreds of academics
• Duplicate digitisation across HE sector
• Licence extent and repertoire checks
• Analogue, manual process aided by some third party workflow
tools
CLA Higher Education Licence
Census Reporting

16. Workflow Solutions

17. What is the Digital Content Store?
• A centralised, secure, CLA-operated content store for HEIs to
store digital copies created under the licence
• A workflow tool for HEIs to manage the digitisation process
and associated administration
• Links to digitised extracts stored in the DCS are created and
made available to students through standard authentication
methods
• It will be included in the CLA annual licence fee for HEIs from
August 2016 and will remove the need for census reporting
for those HEIs that choose to use it
• It will be optional

18. Workflow Solutions: DCS
User workflow

19. HEIs using the DCS will no longer need to:
• Provide census reports to CLA
• Check with academics whether an existing scan is required for the
next academic year
• Duplicate scanning across the sector
• Seek coursepack permissions from multiple sources
• Digitise works themselves (if they do not wish to)
Benefits to Customers

20. The DCS is designed to integrate with the following:
• CLA Check Permissions, for licence coverage verification
• British Library On Demand for seamless EHESS ordering
• CLA Second Extract Permissions Service
• Major Library Management Systems to check ownership of originals
• Reading list systems via an API
Integrated DCS

21. DCS Development
Progress so far
• February 2015: work began with technology partner:
Cloudspring Technologies (Kortext)
• June 2015: Five partner HEIs selected for customer-focused
agile development programme
• TODAY:
• Five development partner HEIs using DCS to provide hundreds
of course readings to thousands of students
• More than 50 HEIs signed up to use ‘sandbox’ DCS
• June 2016: full launch to HE sector
• August 2016: new HE Licence launch

22. DCS Development
Interested in finding out more?
• Email intouch@cla.co.uk to find out about signing up to the
‘sandbox’ DCS
• Join an upcoming webinar – see he.cla.co.uk for details
• Visit the CLA stand at UKSG to see a demo

23. The Copyright Licensing Agency Ltd
T: 020 7400 3100
E: cla@cla.co.uk
cla.co.uk